Find cheap flights from Washington Dulles Airport to Taiwan Taoyuan Airport

Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.
Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.

Pros: The service, foods , sack ,

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.
Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: The crew members were really nice and accommodating.
Cons: Need more entertainment selections.

Cons: Food

Pros: The help desk employees who helped me rebook my flight.
Cons: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!

Pros: Seat was comfortable, flight attendants were attentive and the food wasn't bad.

Cons: WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse.

Pros: Yes the SQ802 and sQ807 was excellent
Cons: Returning flight food short be better SQ807

Pros: The crew, their professionalism and wide variety of entertainment.
Cons: Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777.

Pros: Boarding went smoothly, crew extremely curtious and helpful.
Cons: Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma.

Pros: Overall good
Cons: Boarding needs better management.

Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!
Cons: Nothing.

Pros: Lie-flat seats in business class
Cons: 4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing.

Pros: Hotel location is convenient, quite comfortable and clean.
Cons: I love the foods in Hongkong, so many varieties . Price wise is affordable.

Pros: Excellent customer service, helpful staff
Cons: Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits

Pros: Crew was very friendly and responsive to my needs. They met it with a smile.

Pros: The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable.

Cons: Cabin little bit cold

Pros: Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band.
Cons: Nothing

Pros: The flight attendants were nice, attentive and joyful!
Cons: Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area.

Pros: Spacious seats. Lovely food. Wonderful crew. Smooth flight.
Cons: Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy.

Pros: Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again.
Cons: None that I can think of

Cons: The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again.

Pros: Staff was polite and accommodating

Cons: leg space

Pros: The cabin crew was great.
Cons: 1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience.

Cons: Na

Pros: I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?
Cons: No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!

Cons: Stewardesses were a bit rude

Pros: Excellent service. Good food. Very attentive and responsive flight crew.
Cons: Space was too tight

Pros: Classy cabin staff

Pros: Crew was overall friendly
Cons: Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first

Pros: Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way.

Pros: Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok.
Cons: I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time.

Pros: Very helpful and polite staff
Cons: Old B777-200 with small personal screen. And they don't have pillows on board.

Pros: Attendants are always nice, flight is always smooth.
Cons: Nothing!

Pros: The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight

Pros: Fast boarding
Cons: Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats.

Pros: Everything
Cons: No complaints

Pros: The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful.
Cons: We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)

Pros: the service on the flight was the best I can ever recall having.

Pros: Flight arrived earlier than expected and the flight attendants were good and polite.

Pros: Food was exceptional

Pros: The meals were great, the seats very comfortable, the entertainment system very good as well.
Cons: The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all.

Pros: Crew and entertainment
Cons: Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair

Cons: charge a few $ more but serve some food on a 5 hour flight. very cold feeling

Pros: I love it

Pros: Everything was amazing. Best flight I've ever been on!

Pros: Nice aircraft - A380, so comfortable seats. Good staff and service. In flight entertainment is also very good.
Cons: At Sydney airport the line for bag drop was longer than regular check in for economy. The ground staff waited till an hour before boarding to speed things up despite numerous passengers alerting them to this. The bag drop took 1 hour even though I had checked in online. The food was sub par because I had chosen a no seafood meal. Lamb chops without sauce as well as a very poor steak, again without any sauces.

Pros: Food. Entertainment
Cons: Flight atten

Pros: Quick boarding and was on time. Crew were attentive and kind
Cons: 14 hrs is still a long flight and the movie selections were just OK

Pros: Staff were all good and professional
Cons: I want to watch a movie but both airplanes from Da Nang to Incheon and Incheon to Narita were older models so nothing to watch. Didnt matter though actually because i was sick and slept the whole time

Pros: N/A
Cons: N/A

Pros: N/A
Cons: N/A

Pros: The whole travel experience on Asiana is great from easy check in to great onboard crew, food and service.
Cons: Nothing

Pros: Respectful crew

Pros: saet food and cabin crew

Pros: I liked that I was able to get back home.
Cons: Everything. There was no organization when boarding, the crew denied me food when I woke up from my nap. Not foreigner friendly at all. The crew was not attentive and I needed to keep calling them for service. Not mindful that this is a long trip.

Pros: Very spacious even for a small flight.
Cons: The food could have been better.

Cons: No phone charger.

Cons: Meal the beef steak taste like beef jerky

Pros: Staff friendliness, leg room
Cons: No sleeping eyepatch

Pros: After took off 5-6hours later very bad smalls comes from the bathroom.

Cons: None at alnone

Pros: The back part of the plane was mostly empty, so I moved to an empty row and was able rto stretch out and rest. The attendants were very nice and polite.
Cons: I wish there were more selections of meals.

Pros: All staff were very nice and kind. Best experience!
Cons: None

Cons: Changing schedules 4 times! And changing flights on the day of departure.. totally different airlines from asiana to eva.. very last minute notification

Cons: Big delay for more than one hour.

Pros: Food and space

Pros: The food was excellent.
Cons: The seat back wasn’t comfortable.

Pros: Delicious food.

Pros: The crew were friendly.
Cons: I felt very cramped. The selection of movies wasn't great

Pros: The crew was friendly and helpful.
Cons: Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase).

Pros: The posted schedule and price of ticket
Cons: Korea to Cebu flight was delayed for almost 2 hrs same as from Cebu to Korea and then to JFK. My niece and her son travelling to UK that same day was very unfortunate missing her booked bus to Brighton due to extreme delay and has to spend more to buy new bus tickets.

Cons: The personal entertainment units had a USB charging outlet. That should be the standard in a smartphone world

Pros: Good service, boarding on time, got to destination earlier than expected
Cons: The air conditioning wasn't quite working, maybe the plane was too old

Cons: ... 3) Upon landing in ICN, a connections Asiana staff, instead of an apology, shouted "Hurry up, you are late". I was not late; Their plane was late! 4) In ICN, the connection flight was also delayed by half an hour. We arrived so late that I missed the last airport limo bus & was forced to arrange alternate, more expensive, transport to my lodging accommodations. 5) while in ICN, I experienced the same Curt conduct from Asiana staff!

Pros: Food was OK but nothing spectacular. Variety of beverage is OK, there was a snack in between meals, overall, the flight is good and by expectation for the price I got for the tickets.
Cons: the seats are not comfortable,

Pros: Helpful staff who regularly cleaned restrooms.
Cons: Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies.

Pros: Great service. Good meal.
Cons: Slight delay of 1 hour, late inbound aircraft (weather)

Pros: Great flight attendants
Cons: These folks never take off on time. Preflight is done way too late...minutes before boarding. Never an apology for late departures. If this is the norm, I think I'll pay a little extra next time.

Cons: not enough water provided old outdated plane, seats not very comfortable

Pros: I loved that I had plenty of space to stretch my long legs. Also, there was enough space between the seat in front of me even when they were in reclined position. Nothing was too close in my face.
Cons: Not applicable

Pros: Crew friendly and helpful. Plane clean, food not great but decent. Takeoff right on tme.
Cons: Cramped seating, no leg room, made for a long, uncomfortable 11 hour flight. Small selection of movies.

Pros: I like flying Asiana! Clean, they have built in entertainment screens, and friendly staff.
Cons: The only thing I found confusing was I requested a Hindu vegetarian meal. For some reason, part of my meal had chicken... luckily, had dinner before boarding the plane so wasn't an issue.

Pros: Service was very professional and the food was good too.
Cons: No qualms with this trip. Everything was good

Pros: The staff was kind and courteous. The meals were delicious. I appreciated the slippers, pillow and blanket. Boarding was very efficient. My trip was very comfortable, especially the leg room. I enjoyed the entertainment, especially the accupressure demonstrations.
Cons: I can't think of anything I disliked.

Pros: Great entertainment. Good selection on movies. Food is good.

Pros: No entertainment selection Did not eat the food Service was good No problems

Pros: Flight is on time. Crew were great and love that they offer free tour when you have long lay over.

Pros: Super well trained staff. Even though my wife and I sat in economy coach, we still felt very warmly received and respected. The food was excellent.
Cons: The seats need improved cushioning. They were insanely firm. Perhaps they did not consider the comparatively expansive American butt when they were first designed.

Pros: I like how they gave us an empty seat in the middle.
Cons: The food wasn't that great. It was better on the way in. Boarding took forever. It didnt seem like they came around with beverages.

Cons: Wheelchair was not provided as requested, from Seoul to Manila. I requested wheelchair for my parents from Chicago airport and it was provided for both. Then from Seoul, it was only given to my father, so my mother has to walk far, they have to go to the gate separately. They didn't allow my mother to stay with my father. They could have at least make my mother walk with my father in a wheelchair. They didn't provide the wheelchair and made her walk far is very disappointing

Pros: as above
Cons: none

Cons: I wad so confused. I wonder Why your call centers registered in korea, china and u.s in lost service always? Instead of me, a hotel manager talked with call center after so many trying. But just told her it was my fault and you cut the call. I think your customer service team helped me more proper and instantly. But I was so sorry because your team just tell me to cancel and to rereserv again. Of course It was one of the solution I agree. If I buy the other ticket. I can get a boarding pass with my name is on it with rightly wrritten. Beyond reponsibility, please think about my side in china. I hope you check about my comment and to think about your attitude. To consider your side, Just send you message individually. Thanks

Pros: Good service Easy to board Flight attendant awesome
Cons: The seat needs more space and comfort for long flight. A321 is too small for long flight.

Pros: Staff was helpful.
Cons: Entertainment was poor, and food was poor.

Pros: Ok space between the seats, no wait time
Cons: Everything was good except for the awful food and no veggie options, but I don't expect much from such a short flight.

Pros: Very nice staff. They make me comfort even When I bring my little girl ;)
Cons: Nothing.

Pros: Flying Business with them couldn’t have been better. The 10 hours flight didn’t feel that long thanks to the first class service
Cons: Th flight from Istanbul to Saint Petersburg though was in an old Airbus 319-100 that should be retired or upgraded soon. Unfortunately I lost my Vaccination Card boarding this last flight. Is there any way I could get it back?

Cons: everything sucked time bery bad servive starfed on flight nonacolok was sergvedngypu ilt was really disappoinyling includigbymkthrvlounhr aothee airlione

Pros: Customer service

Pros: Food & entertainment system
Cons: Tight seats

Pros: Pilots were good, they provided a smooth ride.
Cons: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

Pros: Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —
Cons: Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger.

Cons: The seats are so small and place was very squeeze

Pros: Onboard the flight service was fine.
Cons: The crew at check-in & at boarding checked me in to fly to Tel-Aviv (transiting at Istanbul) without any comment on visa or passport at Washington D.C. In Istanbul, I was not allowed to board on the flight to Tel-Aviv. I was not allowed to stay in Istanbul. Crew (Erin Uler) who stopped me from boarding the flight said he would help, but disappeared. Othes kept sending me back and forth between transfer desk and sales desk with inconsistent advice every time. I had no way out, so decided I will fly to the closest European country. This was after I had been back and forth for 7 hours. I had to pay full for flight to Greece. I asked to be sent back to D.C. they could not even work that out. I have a return ticket to fly back to Washington D.C. with Turkish Airline on 1 Jan and they said they will need to re-ticket my paid return flight as well. Turkish airline crew did not would not help me fix my return flight back to D.C. They have asked me to contact the agent ( Kayak). Now I am stuck in Athens, a country I have never visited nor planned to. My tours & accommodation, all paid for in Israel, I have lost. I had a tour fully paid in Israel. I have no ticket to return back to D.C. even though I paid for ticket with cancellation insurance when I bought the ticket. The advice between Turkish crew who checked my passport (official) while I was flying out of D.C. vs the Turkish crew who stopped me from boarding was inconsistent. If I had been stopped in D.C. I wouldn't have had to face the events that followed. Now I have lost my tours, hotel in Israel. I had to pay extra for flight to Athens and I am paying for hotel and sundry in Athens while waiting for flight out. Turkish crew at Istanbul were not only unhelpful but rude and inconsistent. While I was waiting for 8 hours for a firm information, shouting matches between Turkish crew and customers went on at least a dozen times. Inconsistent information from Turkish staff has led me to be currently stuck in Athens. I am waiting for a way back to D.C. There should be a rule that fines an airline if they board people without accurate visa papers and they fail to check it. There should also be a fine to the airline if they stop people from boarding at a transit airport leaving passanger stranded with nowhere to go or return. I ask this issue to be looked at, as I am currently stuck in Athens. I need a ticket to go back to D.C.

Pros: Every thing

Pros: Nothing. I guess the fact that I made it to Israel?
Cons: Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak.

Pros: The crew were all very polite and friendly.
Cons: Nothing to complain about!

Pros: Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean.
Cons: The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates.

Pros: I had empty seats next to me
Cons: The guy that checked me in was very rude and wasn’t smiling at all and then he showed my passport picture to his colleague and they both started laughing. I was trying to use the restroom on the plane but there was a person in there for a long time; I waited outside patiently and then when I got in I brushed my teeth and used the toilet. It didn’t take me that long but the flight attendant knocked hard on the door but she didn’t do that for me with the other guy. I didn’t feel welcomed at all from the crew honestly.

Cons: Seats are too cramped and not enough leg room. Plus our seats did not recline which is painful on a 10 hour flight. The flight attendants and front desk workers had an attitude as well.

Pros: Everything- hot moist wash rags & overnight kit were luxury touches.

Cons: Late into the flight there appeared to be a medical emergency taking place just a few rows ahead of me. No announcement was made; it was as though we were expected to ignore the situation. But with the lights in the cabin turned on, a small crowd gathered, and the passenger being vocal in his distress .. . a brief announcement would have been nice: Situation under control, no need to worry, flight will continue as scheduled. The passenger had a relapse a few hours later - again no acknowledgement from the crew to reassure those of us who could hear his cries of distress.

Pros: Excellent service, food, and entertainment options!

Pros: Excellent service with comfort
Cons: All was great

Cons: There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful.

Cons: The lost 3 of my bags

Pros: The food and entertainment were okay.
Cons: The staff was rude. The entertainment consoles didn’t work well.

Pros: Entertainment was great, crew were polite and attentive
Cons: Not enough leg room for anyone over 6ft tall

Cons: They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over.

Pros: I liked the food and the staff were very friendly

Pros: The food is not bad, and the crew was good. The in flight entertainment selections were also good.
Cons: The seats are too small to recline for someone who is about 185cm tall. I was not able to sleep, in spite of the late hour of the flight. Had a one hour layover in Istanbul, and the gates were at opposite sides of the crowded airport, which made the connection difficult.

Pros: Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time.
Cons: Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell.

Pros: I love Turkish airlines, expecially when it's a connection flight to Istanbul. I am an American citizen living in USA and my wife and I travel to Egypt quite frequently. We have realized the big distinction in services when we travel from USA to Turkey VS Turkey to Egypt . The USA to Egypt staff was great, especially the ones at dulles airport.
Cons: The only problem I had with that was the infant Bassinet, it was extremely uncomfortable for our baby

Pros: Care packages, the hot washcloth, the little details on the toilet and the choices
Cons: It seemed the flight attendants were annoyed by the passengers. Heard there was one food Cart missing so that may have caused the briskness in attitude. Seats weren't as comfortable as I was hoping

Pros: We didn't crash
Cons: Took too long. Build a transporter soon

Pros: The entertainment was excellent!
Cons: The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them.

Pros: The staff, as usual, were fantastic. They handled the screaming babies well. Likewise, the movie selection was decent.
Cons: On both meals they ran out of one meal option so no choice was available. The bathrooms got pretty got pretty gross towards the end of the flight.

Pros: A much nicer 777 on this leg.
Cons: The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with.

Pros: Offered us a free meal for the poor service.
Cons: Old, uncomfortable plane. Took off 30-40 minutes late. Poor quality food. Circled Istanbul airport for 15 minutes without any communication. Flight arrived late, but no info. on connecting flights provided. At least eight passengers ran through the Istanbul airport to catch the connecting flight to Rome and, despite the fact that the plane was still at the gate, the gate staff person would not allow any of us on the flight. Customer service staff were unhelpful and had a negative attitude. The transfer were helpful.

Pros: Friendly airline and super organized and efficient from start to finish. By far the best airline our group has flown with!

Cons: car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it.

Cons: Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken

Pros: Everything

Pros: Service was exceelent and all crew staff were professional and friendly and courteous.

Cons: We end up spending almost 1,200 use extra to reach Washington and return to Yaounde.

Pros: I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows.
Cons: They didn't have any child-sized headphones available for my daughter.

Cons: I booked my flight with Turkish Airlines for June 28th at 11:05 pm. A few hours before my flight, there were bombings in the airport in Istanbul, which was where I was flying into. I tried for hours to contact Turkish Airlines and their phone was disconnected. I could not reach anyone to try to re-schedule a new flight or to ask if the flight was going to be re-directed. I received no information and ended up having to book a new flight for the next day. After my flight had already left Turkish Airlines posted on their website an alert. I am shocked that it took so long to post any information and I am very upset that I was unable to reach customer service. I will NOT be choosing this airline to fly on again.

Pros: Nice onboard entertainment system
Cons: Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world.

Pros: This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well.
Cons: Nothing.

Pros: The planes were clean and staff really helpful. The actual flights were great.
Cons: At Istanbul the staff in the airport were confused about where the gate was and we missed our flight and then we had to purchase new tickets. And they did not honor our original tickets. That was almost 900 dollars gone because they would not honor our tickets. I am hoping for a refund.

Pros: Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers.

Cons: There is a sthg in the food which was plastic.and it could be really dangerous for me.I showed the hostes and said they could change in flight from istanbul to izmir.

Pros: Other than what I've mentioned below, everything was great.
Cons: It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either.

Pros: Care and attention the flight attendance showed.

Pros: The atention
Cons: Confort

Cons: The 5 hour flight was extremely full. No chance of social distancing. Did not feel safe for my family.

Pros: La atención súper mal La azafata con una mala actitud cuando me hacia una pregunta Retraso de más de una hora en la salida del vuelo
Cons: Necesitan una mejor capacitación en la atención al cliente las azafatas

Pros: This flight was cancelled
Cons: Hire better competent people

Pros: The airline tried to keep us as comfortable as possible in the airport. The crew was fantastic.
Cons: Since we were in DC, I don't know why it took four hours to bring in another plane, since we were so close to major cities.

Cons: We did not have dinner as we tried to get some sleep on this 6.5 hour overnight flight to London. The 767 was in a 2-3-2 configuration for economy plus and general economy. Thankfully they kept the temps cool to the point where we used our coats as additional blankets. I appreciated that the FA’s did not wake us for dinner and they closed my window shade at some point. They were 100% polite and helpful. That said, with the new Polaris Business Sears, UAL has eliminated the restrooms between Business and Economy. So it is a very long walk to the restrooms from Econ Plus and it appears that there are only 4 restrooms for about 120 passengers. Absurd. My family made do because we used the restrooms in the middle of the night when most people were sleeping but this would have been a nightmare after breakfast or with a small child. It appears that UAL has gone for profit over customer satisfaction.

Cons: Very small cramped aircraft

Cons: Food could of had a better selection but wasn’t the worst I’ve had

Pros: The controlled and orderly way when boarding.
Cons: The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served

Pros: Smooth flight
Cons: The tray cannot be pullled closer for eating. The seat sitting up is very uncomfortable for reading. I would have liked a pillow. Th poor man in front of me asked for a coke after the meal service was done, and the flight attendant said she had to reserve it for the next flight?! The male announcer flight attendant was very hard to understand, some of his words were slurred and garbled. And the volume was always too loud for both the male and female announcers. There was no entertainment unless you downloaded the app.

Pros: Great inflight service! On the ground faster than expected.
Cons: I asked to complementary check my small carry on, but the attendants at the desk would not let me. The stewardesses were booked too closely to their last flight and we were delayed - huge oversight. Boarding was chaotic as the gate immediately across from us was simultaneously boarding and the United staff made the whole process long and miserable by failing to call the next boarding group in a timely fashion. This is not the first time I’ve felt miserable while trying to board a United flight :/.

Pros: Good plane good entertainment
Cons: Chaotic boarding. Attendants could not put could together. I bought business ckass tickets to my daughter and her husbandfie their honeymoon. They could not use the business lounge: when they arrived they were told that they needed to wait in front of the boarding gate. They waited two hours asking many times why they could not get their seats. They were ordered to stand by and wait to be called. Finally they insisted and they got two sits but not side by side. It was too late to use the business class lounge. What a shame. Food was so basic. Noodles overcooked with few veggies that all. Cabin attendants we're stressed and rude

Cons: It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs

Pros: The stewards were nice. The entertainment package was good. Food was ok (coach)
Cons: 6 1/2 hour delay due to navigation system crash. Two gate changes and a terminal change. New seats assigned, but then when 3rd plane was brought in, it had the exact configuration of the first and we were told we should use the original boarding passes. These turned out to be wrong because they reseated after the first plane went down and it’s replacement wasn’t the same configuration. We never saw that plane, or the gate it was assigned to. When we went to rebound, my wife I am were separated. We were moved to the way back (screaming baby sandwich - one in front and one behind us). Then we spent an hour in the worst turbulence I’ve seen in 20 years - I nearly vomited. the last 6 hours of this 15 hour ordeal were fine.

Cons: Our flight to Munich arrived late. And our connecting flight to Milan was originally scheduled to leave just 50 minutes after our arrival in Munich. We did not make our flight to Milan and have lost a half day of time at our destination, as well as more than $100 in non-refundable Italian train tickets. Even if our plane had arrived to Munich on time it would have been nearly impossible to make our connecting website. Flight pairings with this short of a layover should not be suggested at this airport when travelers are required to go through passport control.

Pros: Comfortable. Good entertainment and good service. Crew was nice
Cons: Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was.

Pros: Attentive cabin crew and decent food/wine selection, but....
Cons: This format of business class seating leaves a lot to be desired. There is literally no place to store anything except maybe your cellphone on the shelf under the TV screen. No room for a backpack on the floor - has to be in the overhead. Not convenient on an 8-hour overnight. Seats are tight - could not lay on my back - had to sleep on my side. No separation between seats - it was a 2, 4, 2 layout and the guy next to me coughed all night. At least I wasn't in one of the middle seats. Expensive flight for that type of setup IMHO. And given it was a 777, the plane was big enough.

Cons: Lufthansa as an agent is a mistake! I had to deal with them prior to flying to the US. I have never ever had to deal with such bad service in my entire life. United was great though and I highly recommend them.

Pros: The pilots were informative with their announcements and we were informed of turbulence before it started. We also got in ahead of schedule. I also appreciated being able to ask for a glass of water between services as I had fallen asleep.
Cons: The negative experiences started before we got on the plane. Boarding began slightly behind schedule and was very disorganized. People were all standing in the boarding area and out into the walkway for the concourse. I feel it would be better to have boarding groups come up individually or two at a time. (While group one boards, group two convenes. Once group one has boarded, invite group three to take their place.) Once group three had boarded, an announcement was made that there was no overhead bin space availble for the entirety of group 4. It seems a bit ridiculous that nearly half the plane wouldn’t have overhead space. It took awhile to board group 4 as everyone had luggage to check and once we finally got down the jetway, we had to wait another few minutes before being able to get to our seats as the flight attendant for first class insisted on taking drink orders while she stood in the aisle. I understand this is a perk of first class but I feel it could be better executed. These seats are boarded in group one so to have drink orders incomplete by the time group four is trying to board is irritating at best and incompetent at worst. Once finally at our seats, it became apparent that the announcement about lack of overhead bin space had been made a bit early. The bins were on the full side but they definitely had space available. Also, much of the space had been taken up by jackets and bags that would have fit under the seats; which I felt could have prevented nearly all of the checked bags. The flight was uneventful with minor annoyances like having to pay for entertainment and any sort of food. Even southwest provides entertainment free of charge and I consider them to be more of a budget airline. If I fly Lufthansa again, I will not take a domestic flight through United and will instead book via southwest to and from the international airport Lufthansa flies out of.

Pros: Despite sitting in the middle seat and being well over 6 feet, there was room.

Pros: The price, the mango sorbet, short flight into Belgium, the coffee, the water being offered often
Cons: The tray was very dirty and obviously had not been disinfected from the previous flight. So I brought it to the attention of one of the crew members, and I felt like she made fun of me in front of other passengers for not liking my tray dirty; and she got a little paper towel for serving, wet it with a bottled water, and wiped my tray quickly. Not hygienic at all and not a word of apology. AIR FRANCE is so much better when it comes to customer service! Also I did not like the constant interruption on the speakers, very loud in my headsets and difficult to watch a movie on tiny screens. The crew members seemed very bossy and uncaring, if not actually rude.

Pros: Nothing really everyhing was mediocre.
Cons: Delayed baggage, smelly flight, food

Pros: Clean aircraft good entertainment, cockpit crew polite
Cons: The check in staff were unbelievably rude nearly looked and were abrupt and dismissive to a simple question. The cabin crew looked scruffy, and clearly had a lack of pride in their job and presentation. This is the first time I have ever flown United and I must say I would avoid flying with them again if possible, which is a shame and the aircraft and the entertainment on board were good

Pros: The check in was good. The craft was clean.

Pros: Boarding was smooth enough
Cons: I'm a disabled person, I need an aisle seat for my long legs and busted knees, but the aisle seats had about 1/3 the space for feet as the other seats. My knees were pushing into the seat in front of me. Drinks went around once about 1 hour in to the 5 hour flight, but not again after that, though they came by to collect trash 5 times. Flight crew were polite, but some clearly didn't want to be there. This is the first flight I've ever been on where I was in tears from pain, and i felt like i couldnt ask for water or even the wheelchair I needed after the flight.

Pros: The short lines for boarding, but then again these were small flights. The flights taking off early when all passengers were boarded. The flights arriving much earlier than scheduled.
Cons: The basic economy flight is bullshit. We both know that it's better to just buy an economic flight. So why even pretend and lie to customers to precast the basic economy flight knowing full well that's just going to force them to have to check in their bags which end up costing more than an economic flight? Why not just offer the regular economy flight price and leave it at that. If the overhead bins are full, offer the passengers a chance to check in their bags for free. What you're doing is preying on the poor who already do not have much which is why they choose the basic economy flight without realizing the full extent of the set up.

Pros: Decent leg room. Wonderful to do the flight non-stop from NYC to Delhi.
Cons: United. September 14 Newark to Delhi Premium Economy Entertainment screen didn't work for 1st hour of the flight. the movie list was mediocre at best. The screen was smeared with some substance. The list of movies on the United entertainment app is great (via internet) but connectivity on this type of flight is spotty so the traveler is forced back to the antique screen plane system. Dinner. Butter chicken or vegetable options. Food was bland and very small portions for the length of flight. The snack was delivered immediately after dinner was picked up. I did not open it. Looked like a hard roll with something on it. Style of service is abrupt, bordering on rude. Uses terminology that non-US travelers from different cultures would not understand, for instance do you want "white" coffee. Asked me if I had someone at home to pick up after me as she felt she was cleaning too much off the floor. Her comments appeared to be directed at me but it was not my trash (and even if it was, a better approach would be recommended). The flight attendant realized she had gone too far and apologized. Then complained about this "route" being difficult, with no one listening. She concluded by wishing me a good flight and saying that she hoped that she had not offended me. I assured her that she had. Breakfast was mediocre. Egg with soggy potatoes and an inedible sausage. Did not see what they were offering in the veggie dish. Staff seems tired and not culturally sensitive. There needs to be some retraining and consideration given to long haul menus and entertainment. I take this flight at least once a year. It continues to deteriorate.

Pros: Crew were amazing, so friendly and helpful Entertainment system was so so good Landed early
Cons: Overnight wasn't the easiest flight in the seats Serving people coffee when others are probably trying to sleep probably wasn't the wisest idea either Pre flight queue system is just baffling

Pros: Comfortable seats
Cons: Boarding took a long time in the plane. There was confusion as they had passengers going both ways in the aisle .. this forced several ppl to stand in the aisle a long time. One of the air hostess had a major attitude. For example one passenger who was stuck in the middle of other passengers asked her politely if she could help him put the carry on in an overhead bin near her .. and she responded "I cant help you, you need to put it up yourself sir". Not something one expects. She was also terse with passengers, ordering them in an annoyed tone.

Pros: One of us had the last seat on the plane even though they were reserved almost a month ago. However we had signed up for basic economy so that was not a shock. What was a shock was that water was dripping from the top side track onto his lap and he had to use the provided brochures to redirect the dripping water. The steward said it was condensation and that was it. Also, since it was next to bathroom, the smell wasn't great and the small child screaming while waiting to get into the bathroom wasn't pleasant.

Pros: NOTHING
Cons: We were forced to deplane in DC and instructed to go to the United customer service counter to arrange our missed connections in Frankfurt. After standing in line at the United counter for 2 hours, we were told to go to our gate to re-board our plane. we wasted all that time standing and all but 2 agents had left the counter to take a break. it was EXTREMELY STRESSFUL not knowing what would happen to our missed connections. when we reboarded WE still did not have connecting flights.Also, on the United flight to Frankfurt, I had a premium economy seat and it was HORRIFIC. the extra leg room did NOT make the seat more comfortable and I SUFFERED greatly because I am recovering from an injury. Upon arrival in Frankfurt, after a great deal of begging, I got a hotel room for the night and upgrad to economy premium for the flight from Frankfurt to Addis. that Lufthana flight was better because my seat reclined somewhat but still I had a great deal of pain throughout the flight and I would have preferred to have been upgraded to business so that I could lay flat to ease my physical pain. Overall, the experience was extremely STRESSFUL and painful and the only way, I feel that Lufthana can repair this situation is to give me a free upgrade to business on my flight home.to Miami

Pros: The crew was all very polite, attentive and helpful. They were troupers amid a flight gone bad.
Cons: My wife and I booked a round trip to California from Connecticut. We had a layover in Dulles with plenty of time to change gates. We arrived at our gate and established our place in the waiting area. We were then required to change gates; this was not horribly stressful as the gate was near by: However, on the return flight things changed. Keep in mind that my wife has arthritic hips and knees and I have arthritic knees. Arriving at Dulles, we went to our waiting area at Gate C-19 and ordered a breakfast at a nearby kiosk. Before our order was ready an announcement stated that our gate was changing to D-24. We waited for our order but had to leave the coffees behind because the lids did not fit correctly and we didn't want to spill them on ourselves while hurrying to the new gate (about a mile away). We finally got to that gate and boarded the plane. We wanted to wait to eat our food until we were airborne. We waited on the plane for about 45 minutes in the heat. During that time the "gate attendant" announced that they were waiting for that pilot who could not be found but was in the airport. At the same time my United App on my iPhone messaged me that there was a mechanical issue with the plane and we were waiting for another plane. At the 45 minute mark we were told the plane had a mechanical issue and we would have to disembark and go to Gate D-1 (about 1/2 mile away). My wife and I were already exhausted and needed to stop, but we did not know how long we had before boarding the new plane so we pushed onward. We then were told the plane would be a couple hours and that there was snack and water at no charge. My wife and I proceeded to dissect our breakfast sandwiches to eat what ever was still less than discussing. The new plane arrived and all else went well. We were delayed over 3 hours but made it to Connecticut; exhausted and sore. We had been awake for over 29 hours by the time we hit Hartford, CT. This experience will linger in our minds for a long time and travel by United my not be possible for us. We are very traumatized.

Cons: I had a man sit next to me who was in the wrong seat but didn't move. He told the girl to keep his seat and he would stay next to me. He was so big he was in my space and had didn't make any effort to try not to spill over in my area. I had to put a magazine next to my thigh because his body was so hot it was damp! I hated the entire trip. I was cramped up and extremely uncomfortable. This is simply unacceptable to have this happen because huge people can't fit in one seat. I want these obese people to be required to purchase 2 seats because they take mine.

Pros: Plane left on time
Cons: I know Hawaii is a domestic flight but offering a cookie and a bag of pretzels on an 11 hour flight is ridiculous. There was something wrong with screen at my seat. They tried fixing it but no luck. It was very frustrating. The second leg of my journey was from D.C. To Newark. A "puddle jumper "that you disembark from onto the tarmac, get to wait in the rain while they unload you "carry on" luggage from the back of the plane. Herd you onto a bus yelling at you" if your going to gate C this bus going to gate A that bus".No one to ask "how do I know what gate I am supposed to go to?". They definitely treated"commuter "passengers like sheep. "Thank You For Flying With United "blah blah blah

Pros: The stewards were nice and they were prompt. The plane seemed to be well cleaned inside and they were quick to get everyone boarded and bags stowed underneath. The pilot knew what he was doing and I had no worries there. Everyone was doing their jobs as well as they could be done.
Cons: The air nozzle above my seat was broken and would not turn off so I freezing the entire flight, as well as the tray table seeming like it was meant for the lap of an infant versus myself and I can't imagine how someone with longer legs than myself dealt with the way it folded down. The take off was rough either seemingly due to tires or perhaps a rough runway. The wifi on the plane would not work. It worked ok my first flight but not on the second. I don't know why and no one knew why either, had the latest app and it was updated to the current version.

Pros: I liked that they were polite and friendly during the national United flight groundings due to the computer error.
Cons: I did not like the terrifying situation in which the pilot said we would be landing in 15 minutes (at this point we were close enough to the ground that I could see cars ) but then without any further announcement proceeded to point the plane upwards and started flying up up up so that all the city lights disappeared and all I could see were stars next to us. I asked 2 different flight attendants wtf was going on and they both said "oh he's just looking for smooth air" which was clearly BS because I was in the very last row of the plane and if there had been rough air I would have been the first to feel it. After inexplicably shooting upwards for what felt like an eternity we finally turned around and ultimately landed and guess what, no rough air to be found. Now I know why airplane pilots update you all the time, because when he pulls a maneuver like that without any warning it is terrifying and all I could think of was the suicidal dude in Germany from Lufthansa. Not cool. Other than that the flight was fine and they were really nice despite the like 3 hour delay or whatever it was. It cost me an extra $60 cause I arrived so late my husband and baby couldn't pick me up anymore but they offered a credit for a future flight so it's ok. I appreciate the gesture.

Pros: Nothing
Cons: The terminal number on my ticket was wrong and when me and some other customers asked the flight lady what was going on she was of very little help. Not only that but she was making a personal phone call. So I had to rush to the other end and then just to find out that they didn't have enough room to put my carry on so I had to place it enbetween my legs which made for an even more uncomfortable flight. Also one of the flight attendant was particularly rude and kept saying she had to do her job in a very rude tone to the point were an older retired man told her he's worked too hard in his life time to be talked to like that. Overall the poorest plane experience I've ever had and I fly quite a bit.

Pros: Some things about the flight were normal.
Cons: Our incoming flight was late arriving at Dulles. We bolted from that flight to the gate for our connecting flight to GSP. Two of our party of six made it and got onboard telling staff we were coming. We arrived moments later - moments later! - but were denied access because they said we were a minute late. Our small plane was just outside the door with access door still open and staff going in and out. Next flight was 5 hours later. We asked to speak to a supervisor and that was ignored until we demanded attention. The supervisor came 1.5 hours after we were denied plane access. Customer concern was nonexistant on this day.

Cons: I was bumped from my confirmed flight and had to sprint across the airport to catch an earlier flight where they put me in the back of the plane in a middle seat with an entertainment monitor that didn't work. The flight attendant said she'd try to reset the monitor and then never came back the rest of the flight. I also was not compensated for agreeing to take another flight than the one I booked, paid for and successfully checked in for. I also got into Austin later than I wanted with this new flight I was forced to take. Overall this experience was a terrible one unfortunately.

Pros: Boarding was fast and easy. Crew was kind to allow me to use an empty seat in the middle row and get more space. Managed to connect to onboard entertainment with a tablet and avoided to use the tiny screen that still exists on United's 767s.
Cons: Food was a bit tasteless.

Pros: Aircraft remained grounded for 1h due to a door switch with malfunction.

Pros: Very smooth and comfortable flight.
Cons: So we arrived at the desk after a 7hr international flight ready for the final 1hr leg - only to be confronted with "flight overbooked" looking for 9 volunteers - how can you over book a 40 seat flight by 9 ???? So we had an anxious wait wondering if we'd be dumped from the flight - we weren't but it wasn't enjoyable waiting for the flight and our meeting with our grand kids.

Pros: Nothing
Cons: My connecting flight from Chicago to Madison was cancelled with no explanation and no other alternatives provided, other than to get a hotel in Chicago and try to catch a flight to Madison the next day. United said they would not cover the cost of transportation to a hotel or the cost of the hotel. In addition, my luggage was misplaced and sent to Madison and could not be located. The number United provided to me to check on the whereabouts of my bag no one ever answered, even though I called multiple, multiple times.

Pros: Planes get delayed for all kinds of reasons both in and out f control of the airline. but something the airline does have control over is how it handles the sitsituatioby letting the passengers know their patience is appreciated. We sat on the runway for 2 and a half hours in summer afternoon in Washington DC because of weather in New York. Only once were we offered a small cup of tepid water. Then someone remembered the pets stuck in the cargo hold, and we went back to the gate. After deplaning, we stood at the gate for thirty minutes and weren't given vouchers for refreshments on the concourse nor bottles or at least bottles of water. Finally we were called for boarding, and then 10 minutes after that, the first passenger actually got on. After a second boarding we made it out to the runway... where we sat for another 40 minutes. Keep in mind, this particular plane has no seat outlets nor in seat entertainment systems, so most people had either dead or dying phones at this point, rendering the "complimentary in flight entertainment" available through the United app useless. Once we were finally in air, we weren't comped drinks or Internet or any other amenity offered by United. I've been stuck in situations like this on other airlines, but they worked to provide the barest glimmer of hospitality. Fly the friendly skies? Nah, we'll overcharge you for everything because our business model is unsustainable but our majority shareholders couldn't care less. A Star Alliance Member™.
Cons: Planes get delayed for all kinds of reasons both in and out f control of the airline. but something the airline does have control over is how it handles the sitsituatioby letting the passengers know their patience is appreciated. We sat on the runway for 2 and a half hours in summer afternoon in Washington DC because of weather in New York. Only once were we offered a small cup of tepid water. Then someone remembered the pets stuck in the cargo hold, and we went back to the gate. After deplaning, we stood at the gate for thirty minutes and weren't given vouchers for refreshments on the concourse nor bottles or at least bottles of water. Finally we were called for boarding, and then 10 minutes after that, the first passenger actually got on. After a second boarding we made it out to the runway... where we sat for another 40 minutes. Keep in mind, this particular plane has no seat outlets nor in seat entertainment systems, so most people had either dead or dying phones at this point, rendering the "complimentary in flight entertainment" available through the United app useless. Once we were finally in air, we weren't comped drinks or Internet or any other amenity offered by United. I've been stuck in situations like this on other airlines, but they worked to provide the barest glimmer of hospitality. Fly the friendly skies? Nah, we'll overcharge you for everything because our business model is unsustainable but our majority shareholders couldn't care less. A Star Alliance Member™.