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Airports
Origin
Washington
$539
only
$539
$561
only
$561
Destination
Bangkok
$539
only
$539
Tue, Jan 9
IAD
BKK
38h 30m
Mon, Mar 5
BKK
IAD
19h 45m
Trip: 56 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3378 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
SFO
Excellent 8.0

See above. The lack of room is particularly concerning on such a big plane.

EWR
PEK
Excellent 8.3

The staff was very pleasant.

IAD
PEK
Good 7.6

Selection of entertainment. Regular beverage service. Nice staff.

Food selection.

SYD
PEK
Mediocre 3.3

On 11/29, the flight from Beijing to San Francisco was delayed because the incoming plane was late. All passengers were greeted at SFO with instructions for compensation. The instructions read "To claim the currency compensation, passengers must have a debit card issued in mainland China and marked with Union Pay!" If you are not a Chinese resident, you are out of luck!!! Americans be warned: Fly Air China and be treated a second class passengers!

PEK
BKK
Excellent 8.0

Entertainment

Food

Mon, Apr 23
DCA
BKK
27h 25m
Tue, May 1
BKK
DCA
24h 02m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Mar 28
DCA
BKK
27h 40m
Mon, Apr 16
BKK
DCA
27h 10m
Trip: 20 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
TUS
SFO
Good 7.6

Very nice flight attendant and the landing was very smooth.

I’m not a fan of the waffle cookies, wish they had a couple of choices of snacks.

DEN
IAH
Okay 4.0

We got to our destination.

I am not a large person and yet I felt squeezed. There isn’t enough room to get out of one’s seat even when everyone in the aisle vacates.

IAH
JAX
Excellent 10.0

All was great!

MCO
IAH
Good 6.6

There was plenty of room because I upgraded to 1st class. The crew was friendly.

My tv didn't work for the first 20 mins of the flight and had to be reset. They only had one of the drinks I wanted. I would have thought being that it was around lunchtime they would have served more than a bag of chips or banana. In coach, you get a bag of pretzels and/ or a cookie sometimes. American Airlines provides warm nuts and a fresh baked cookie and I had to pay more for the upgrade than I did on American for a longer flight.

SFO
PDX
Mediocre 3.6

I finally got to Portland.

The plane did not arrive at gate, they gave us poor/invalid excuses as to why there was no plane. We moved from gate 73A to gate 82, in another terminal back to gate 73A for no explainable reason. Finally we left after having to checked in now at gate 73.....what a mess and over 2hrs late!

Tue, Feb 27
IAD
BKK
27h 55m
Wed, Mar 14
BKK
IAD
32h 35m
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BOM
Excellent 9.0

Boarding at Ataturk Istanbul airport was happening randomly. They did not follow the group boarding like in IAD airport.

IST
BOS
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children

ATL
IST
Excellent 10.0

Everything is just done way better than all the other airlines flying to Europe from America !!!

TIA
IST
Okay 4.0

I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227

IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

Tue, May 8
IAD
BKK
39h 56m
Wed, May 16
BKK
IAD
33h 17m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25860 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
FRA
Mediocre 2.0

The set I paid for I didn't get that and service was not good at all

IND
CLT
Good 6.8

I did like that "new plane" smell. Good pretzels.

Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!

CLT
PWM
Okay 5.0

All the different prices for seats. I think it is a stupid system. Miss the good old days of air travel.

DFW
PHL
Good 7.6

The process of boarding, baggage check, etc

CUZ
LIM
Excellent 8.0

Great!

No snack, and The airline used styrofoam cups which is not environmentally sustainable

Mon, Feb 26
DCA
BKK
41h 35m
Wed, Mar 14
BKK
DCA
35h 57m
Trip: 16 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2034 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
SIN
DPS
Mediocre 2.0

Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed.

HKG
SFO
Okay 4.0

I like the services from Singapore Airlines.

Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???

JNB
CPT
Excellent 10.0

friendly staff top Service top Inflight

new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft.

BKK
SIN
Excellent 8.0

Boarding ok, timely departure. Food very good for plane food.

Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good.

BNE
SIN
Good 7.6

friendly staff top Service top Inflight

old aircraft, no usb or power point charging. choice of 5 movies

Wed, Jan 10
IAD
BKK
42h 30m
Thu, Feb 1
BKK
IAD
29h 05m
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4047 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
HNL
PVG
Good 7.6

The flight attendants were very attentive. Not super friendly, but polite. And they gave me a vegetarian meal, which I really appreciated

They were VERY street about no cell phones or laptops even though I was on airplane mode. Plus, they even advertised wifi for the flight. On a 12 hour flight, I was mildly annoyed.

LAX
PVG
Okay 5.0

The airline did its job in getting me there alive and on time.

Not comfortable. Cant use phones at all. Crew wasn't very hospitable. Entertainment system wasn't fully functional. They make you close the shades no matter what time it is which takes away the perks of having a window seat.

PVG
YYZ
Excellent 10.0

Free wifi. Courteous crew, really good hospitality

Nothing in particular.

PVG
TAO
Okay 5.3

Please see above all the connection issues.

PVG
JFK
Mediocre 3.6

My first class cabin was dirty

Mon, Mar 5
IAD
BKK
38h 30m
Mon, Mar 12
BKK
IAD
19h 45m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3378 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
JFK
Mediocre 2.0

Nothing

They tried to screw me over with my reservation from the beginning. No notifications of any changes to my flight or anything. Missed my initial flight going home. Paid another airline to catch my transfer flight and was denied the ability to board. Had to pay for a brand new ticket which I am currently going to dispute with my creditor. They are not American friendly at all. Felt targeted the entire time.

PEK
BKK
Excellent 8.0

Entertainment

Food

YVR
PEK
Mediocre 2.6

Crew

Everything els was disapointing

PEK
IAD
Excellent 10.0

The staff was extremely polite, very accommodating, and willing to serve. The entire experience was overall very good and very contrary to what reviews said online. I would fly with them again in a heartbeat, far exceeded American standard airlines like Delta and American.

HND
PEK
Excellent 8.0

Good overall, was a short flight so not too picky about details.

Thu, Mar 22
IAD
BKK
20h 10m
Wed, Mar 28
BKK
IAD
24h 35m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3378 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
SFO
PEK
Mediocre 2.0

Terrible flight. Crew was rude. Food was terrible. Seat back entertainment was broken, and they don't allow any electronics on for any reason.

SYD
PEK
Mediocre 3.3

On 11/29, the flight from Beijing to San Francisco was delayed because the incoming plane was late. All passengers were greeted at SFO with instructions for compensation. The instructions read "To claim the currency compensation, passengers must have a debit card issued in mainland China and marked with Union Pay!" If you are not a Chinese resident, you are out of luck!!! Americans be warned: Fly Air China and be treated a second class passengers!

PEK
BKK
Excellent 8.0

Entertainment

Food

PEK
SFO
Excellent 8.0

See above. The lack of room is particularly concerning on such a big plane.

SFO
PEK
Mediocre 3.6

Airfare was cheap

No variety of options for entertainment

Mon, Mar 26
DCA
BKK
25h 25m
Thu, Mar 29
BKK
DCA
24h 39m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Apr 5
IAD
BKK
20h 05m
Wed, Apr 18
BKK
IAD
24h 35m
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3378 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
SFO
Excellent 8.0

See above. The lack of room is particularly concerning on such a big plane.

SFO
PEK
Mediocre 2.0

Terrible flight. Crew was rude. Food was terrible. Seat back entertainment was broken, and they don't allow any electronics on for any reason.

PEK
BKK
Excellent 8.0

Entertainment

Food

PEK
IAD
Good 7.3

Meals were decent, Staff was VERY attentive, courteous and polite. Ride was very smooth. Didn't hear much from the pilots, which is ok!

The no-phone, no-internet rule is absurd. I could have really used some internet-for-purchase on a 13 hour flight. Some movies were only in Chinese with no subtitles and the games seemed to require a separate controller with X/Y buttons. Overall blah score entertainment. Announcements were too frequent an intrusive, especially when they're repeating the same thing 2 minutes apart. Also, the weird rules--shades must be up during takeoff, but must be down while we were in the air. Seat must be up during meal time. Learn to chill a little China Air.

IAD
PEK
Good 7.6

Selection of entertainment. Regular beverage service. Nice staff.

Food selection.

Tue, Jan 9
IAD
BKK
24h 55m
Wed, Feb 7
BKK
IAD
32h 40m
Trip: 30 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3378 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
BKK
Excellent 8.0

Entertainment

Food

SFO
PEK
Mediocre 3.6

Airfare was cheap

No variety of options for entertainment

PEK
IAD
Good 7.3

Meals were decent, Staff was VERY attentive, courteous and polite. Ride was very smooth. Didn't hear much from the pilots, which is ok!

The no-phone, no-internet rule is absurd. I could have really used some internet-for-purchase on a 13 hour flight. Some movies were only in Chinese with no subtitles and the games seemed to require a separate controller with X/Y buttons. Overall blah score entertainment. Announcements were too frequent an intrusive, especially when they're repeating the same thing 2 minutes apart. Also, the weird rules--shades must be up during takeoff, but must be down while we were in the air. Seat must be up during meal time. Learn to chill a little China Air.

SFO
PEK
Mediocre 2.0

Terrible flight. Crew was rude. Food was terrible. Seat back entertainment was broken, and they don't allow any electronics on for any reason.

IAD
PEK
Good 7.6

Selection of entertainment. Regular beverage service. Nice staff.

Food selection.

Wed, Jan 17
IAD
BKK
27h 55m
Wed, Jan 31
BKK
IAD
31h 25m
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
SFO
Good 6.6

The Bus carried all passengers to the plane . There was No help or assistance available for Handicapped passengers We had to climb the stairs. The person in front of me had Only one leg to stand on and was using crutches to climb the stairs This was like a survival of the fittest test and a horrible Experience. The Airline should provide assistance at the Boarding stairs.

SFO
IST
Mediocre 2.0

Had ti spend while night in the Istambul airport. ....

No connection till following evning

LHE
IST
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

IST
BOS
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children

IST
BOM
Excellent 9.0

Boarding at Ataturk Istanbul airport was happening randomly. They did not follow the group boarding like in IAD airport.

Tue, Apr 10
DCA
BKK
26h 50m
Mon, Apr 23
BKK
DCA
25h 41m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
IAH
Okay 4.0

We got to our destination.

I am not a large person and yet I felt squeezed. There isn’t enough room to get out of one’s seat even when everyone in the aisle vacates.

IAH
JAX
Excellent 10.0

All was great!

SFO
PDX
Mediocre 3.6

I finally got to Portland.

The plane did not arrive at gate, they gave us poor/invalid excuses as to why there was no plane. We moved from gate 73A to gate 82, in another terminal back to gate 73A for no explainable reason. Finally we left after having to checked in now at gate 73.....what a mess and over 2hrs late!

IAH
DFW
Okay 5.3

There was a fair amount of leg room.

Boarding could be a little frustrating because groups 3 4 5 were 1 lane and there wasn't a lot of room in the airport. Also, there wasn't a lot of time to get from one side of the airport to the other to stop at the restroom and get a real meal, since there was nothing served on the previous flight. Due to turbulence there was nothing served on the flight, which is beyond the control of the crew. They knrw ahead of time about the turbulence, perhaps they could have quickly passed out pretzels or cookie before the flight took off.

PHX
EWR
Excellent 10.0

Smooth flight

Nothing

Mon, Feb 26
DCA
BKK
35h 40m
Mon, Mar 12
BKK
DCA
37h 27m
Trip: 14 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2034 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
SIN
DPS
Mediocre 2.0

Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed.

SFO
SIN
Good 7.6

The service crew served us well. They are friendly and helpful

Too many Indian movies

SIN
SFO
Excellent 10.0

The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,

LAX
SIN
Excellent 10.0

Excellent

All good

SIN
MNL
Good 6.0

one of the oldest planes i ever used

Tue, Apr 10
IAD
BKK
39h 00m
Sun, Apr 22
BKK
IAD
24h 35m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3378 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
IAD
Excellent 10.0

The staff was extremely polite, very accommodating, and willing to serve. The entire experience was overall very good and very contrary to what reviews said online. I would fly with them again in a heartbeat, far exceeded American standard airlines like Delta and American.

SFO
PEK
Mediocre 2.0

Terrible flight. Crew was rude. Food was terrible. Seat back entertainment was broken, and they don't allow any electronics on for any reason.

PEK
IAD
Good 7.3

Meals were decent, Staff was VERY attentive, courteous and polite. Ride was very smooth. Didn't hear much from the pilots, which is ok!

The no-phone, no-internet rule is absurd. I could have really used some internet-for-purchase on a 13 hour flight. Some movies were only in Chinese with no subtitles and the games seemed to require a separate controller with X/Y buttons. Overall blah score entertainment. Announcements were too frequent an intrusive, especially when they're repeating the same thing 2 minutes apart. Also, the weird rules--shades must be up during takeoff, but must be down while we were in the air. Seat must be up during meal time. Learn to chill a little China Air.

EWR
PEK
Excellent 8.3

The staff was very pleasant.

PEK
JFK
Mediocre 2.0

Nothing

They tried to screw me over with my reservation from the beginning. No notifications of any changes to my flight or anything. Missed my initial flight going home. Paid another airline to catch my transfer flight and was denied the ability to board. Had to pay for a brand new ticket which I am currently going to dispute with my creditor. They are not American friendly at all. Felt targeted the entire time.

Tue, May 1
IAD
BKK
28h 50m
Wed, May 9
BKK
IAD
32h 55m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
SFO
Good 6.6

The Bus carried all passengers to the plane . There was No help or assistance available for Handicapped passengers We had to climb the stairs. The person in front of me had Only one leg to stand on and was using crutches to climb the stairs This was like a survival of the fittest test and a horrible Experience. The Airline should provide assistance at the Boarding stairs.

IST
BOS
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children

IST
VKO
Excellent 10.0

good flight

na

IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

DYU
IST
Mediocre 2.0

Flight was delayed by 5 hours and customer service in Istanbul consists of assholes who don't know much about customer service. They gave me their printed policy on flight delays and refused to do what the document requires them to do. I was one of the well treated one! They are bastards.

Mon, Jan 29
DCA
BKK
35h 40m
Wed, Feb 14
BKK
DCA
35h 52m
Trip: 17 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2034 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
SIN
JNB
Excellent 10.0

friendly staff top Service top Inflight

new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft.

LAX
SIN
Excellent 10.0

Excellent

All good

BNE
SIN
Good 7.6

friendly staff top Service top Inflight

old aircraft, no usb or power point charging. choice of 5 movies

SIN
DPS
Mediocre 2.0

Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed.

SIN
SFO
Excellent 10.0

The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,

Mon, Jun 18
IAD
BKK
34h 15m
Mon, Jul 9
BKK
IAD
26h 15m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Mar 18
IAD
BKK
20h 10m
Fri, Mar 23
BKK
IAD
30h 20m
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3378 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
BKK
Excellent 8.0

Entertainment

Food

PEK
JFK
Mediocre 2.0

Nothing

They tried to screw me over with my reservation from the beginning. No notifications of any changes to my flight or anything. Missed my initial flight going home. Paid another airline to catch my transfer flight and was denied the ability to board. Had to pay for a brand new ticket which I am currently going to dispute with my creditor. They are not American friendly at all. Felt targeted the entire time.

HND
PEK
Excellent 8.0

Good overall, was a short flight so not too picky about details.

PEK
IAD
Good 7.3

Meals were decent, Staff was VERY attentive, courteous and polite. Ride was very smooth. Didn't hear much from the pilots, which is ok!

The no-phone, no-internet rule is absurd. I could have really used some internet-for-purchase on a 13 hour flight. Some movies were only in Chinese with no subtitles and the games seemed to require a separate controller with X/Y buttons. Overall blah score entertainment. Announcements were too frequent an intrusive, especially when they're repeating the same thing 2 minutes apart. Also, the weird rules--shades must be up during takeoff, but must be down while we were in the air. Seat must be up during meal time. Learn to chill a little China Air.

PEK
SFO
Excellent 8.0

See above. The lack of room is particularly concerning on such a big plane.

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