Find Cheap Flights from Washington to Brisbane (WAS - BNE)

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

We got checked in quickly unlike the first time we flew VirginAustralia when it took two hours to get through the checkin line and checked in. For that flight we would have missed the flight if it had been on time.

Seats were very cramped

An earlier flight was apparently got cancelled so my husband and I got split up, each landing a middle seat, not together. That was a bit disappointing.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

I was not able to check-in on my mobile phone. I was not able to check-in at the Kiosk. I had to check my carry-on bag all the way through to Los Angeles.

Nothing

I couldn't sit next to my partner even though we booked under one booking and I didn't get a meal when everyone else did.

Crew was nice. Flight was an hour late getting off the ground.

The staff were great with my dog(golden retriever) really helped me... Also the service overall was fantastic best journey I have experienced yet travelling to China and I have lived here 8 years so probably 100 flights

Nothing was all great thanks

I liked how easy it was to get that extra leg room by requesting seating I the exit row.

Nice cabin crew

Disorganized boarding. Had to disembark due to light malfunction. 6 hours later we took off. I had paid extra to depart in that early flight, Virgin only gave us an $8 voucher- $8 doesn't go very far in an airport restaurant. Issue should have been fixed before passengers boarded. First time flying with them and am pretty disappointed. However, am happy they didn't crash us. I guess that's what really matters. Excellent cabin crew, they all went the extra mile during the entire debacle.

Have flown with them several times. They have up graded their planes much better. The staff are cold. You get what you pay for.

Is there enough space? No choice of meals- only fish with rice (I hate fish); drinks served ONLY during drink service time (don't bother asking for one because that's what you'll hear); no personal entertainment center (6 hour flight with no movies); and Shanghai Pudong Airport absolutely sucks. The airport has spotty Wifi, terrible restaurants with worse service, and what kind of country doesn't allow Facebook!?! Pay the extra $100-200 and avoid this airline and airport.

The crew were cheery, helpful and professional.

In economy, space is an issue, still feels cramped

You charged me twice in my credit card the Ticket from Adelaide -Melbourne and Melbourne-Sydney