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Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things.

Flight was canceled.

The crew on this flight were extremely friendly and genuinely seemed happy to be there.

Nothing

We waited all evening for a flight that kept being changed and then finally canceled. We were given several reasons from bad weather, mechanical problems, and crew out of hours. We should hv been transferred to another plane sooner without having to stay overnight with no change of clothes or personal items.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing

The plane was delayed like all 4 of my flights for this trip

My flight was delayed so I never got to my flight they flew me to San Fransisco and I had to pay for a hotel neve flying with AA agin

I do not appreciate spending several hundred dollars on a connecting flight with initially a 10 hour layover, and a delay of almost two hours.

Smooth boarding process and on-time departure. Saving 20 minutes on such a late flight was really appreciated.

Nothing.

For unknown reasons the beverage service was suspended, of course that occurred right at the row I was sitting in. Attendant said "sorry, probably should have started earlier "

Flight was delayed two hours then canceled.

At the gate while we were waiting for 3 hours the United Crew brought out snacks for us to have for free because of the wait.

We were delayed 3 hours, and didn't get in until 2:00am

back of lane smelled like lavatory - ugh

Thanks Daniel for making my trip to San Diego comfortable!

Didn't get to upgrade to 1st Class, but oh well :)--

Bumpy landing in Charlotte. But it was windy and raining.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.