Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful
Seat are a little bit too close together. But overall very comfortable
Compared to previous flight - this was so much better with upgrade to first class and extra space.
I asked for a change of seat at the gate and was given it. It really made a difference to be at the window.
Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently.
Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time.
The food was better than expected. The service was good.
The plane temperature got steadily colder. Was a bit hard to handle.
Long but very pleasant flight
left on time and arrived a little early, lunch was served (food was not bad, but not super amazing)
no personalized entertainment system
I have to cancel the flight due to a death in my family. i thought the airline will waive the canceling charge, i guess not. my daughter and I have to pay $400 total for it. Sad.
Love that everything is included. Food, drinks and entertainment. The crew were great and nothing was too much trouble.
Boarding of the A380 was ridiculous. We were lined up well ahead of boarding, then moved to another line, then moved again. Once we were lined up we had to stop and start, other people were pushed to the front again and again. This could have been solved by leaving one lane free for people sitting upstairs, or 'preferred' fliers. Instead everyone was pushed back and had to wait. I've never seen an aeroplane boarded so badly and we ended up being some of the last people on the plane. Badly organised and just plain awful.
One of the better airlines for a reason, great overall
Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for
Would have liked to have been offered a beverage more often
On time Good service Nice crew
Flight was delayed Made connection just in time
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