|Flights Arrive in||Florence Peretola|
|Flights Depart from||White Plains Westchester County|
entertainment and leg room on regular seats
delay, boarding process
No delay and friendly crew!
Not much leg room and the coffee was horrific.
The seat was very uncomfortable
Quick and easy
Flight was scheduled to leave at noon. We were delayed for 2.5 hours due to incoming flights, which were delayed. Finally they told us to board at 4 pm. Once everyone was on board, they told us we "lost" our pilot and we had to get off the plane. Thirty minutes later, they "found" a new pilot and boarded us on the plane. We then sat on the plane for 4 hours because there was a system issue and the pilots didn't have our flight plan. At 8 pm, the pilot got off the plane, and new pilots came aboard. Finally, the plane left at 9:30 pm. We never received food vouchers, water, snacks during the delay. The pilot insisted the last delay was due to a system issue, the crew told us it was because of weather. In the end, I think they were all lying to us and they had no intention of leaving on time and just made excuses. We lost a whole day in Bermuda because of their lies. I will never fly United again.
The passengers next to me we're good.
The fact that they only let you watch content on your device despite having a big screen in the headrest for DirecTV that was pay-only was not putting those screens to full use. Aso, why down 4-hour flight not get a meal, but only one tiny bag of pretzels?
They let me know they couldn't get it together enough to get a plane in an almost timely manner. Once they did I couldn't take advantage of the alternatives without risking missing out all together
The 4 plus hour delay that meant a 3 plus hour layover because of the missed connection. Requesting an agreement to just make the new connection because of their non-weather related delay.
The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!
Very uncomfortable seats for such a long flight, my seat didn’t recline, space was limited
White Plains Westchester County (HPN) United States
Florence Peretola (FLR) Italy
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