Daily cleaning, installation of cabin HEPA filters on flights from White Plains to Japan
Japan will allow the entry of foreign nationals who need to move to Japan to study, work or join their family, subject to necessary visa requirements. Foreign nationals visiting for short-term business purposes are also permitted to enter, provided that they have a visa. However, the number of people permitted to enter Japan under these rules will be restricted, with priority given to those moving to Japan.
From December 24, Japan has restricted travelers arriving from the UK.
Starting November 1, all foreign nationals with the status of residence with a valid re-entry permit, are not required to obtain “the Letter of Confirmation of Submitting Required Documentation for Re-entry into Japan” or “Receipt for Request of Re-entry” when re-entering Japan from countries designated as an area subject to denial of permission to enter Japan.
Japan has restricted the entry of travelers who have been in or transited through Afghanistan, Albania, Algeria, Andorra, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cameroon, Canada, Cape Verde, Central Africa, Chile, Comoros, Democratic Republic of the Congo, Colombia, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Rep., Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini (Swaziland), Ethiopia, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Montenegro, Morocco, Myanmar, Namibia, Nepal, Netherlands, Nicaragua, Nigeria, North Macedonia, Norway, Oman, Pakistan, Palestine, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Congo, Romania, Russia, Rwanda, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, South Sudan, Spain, St. Kitts and Nevis, St. Vincent and the Grenadines, Sudan, Suriname, Sweden, Switzerland, Tajikistan, Trinidad and Tobago, Tunisia, Turkey, Ukraine, UAE, UK, Uruguay, USA, Uzbekistan, Vatican City, Venezuela, Zambia and Zimbabwe in the past 14 days.
Residents of Japan with “Permanent Resident”, “Spouse or Child of Japanese National”, “Spouse or Child of Permanent Resident” or “Long Term Resident” status who departed Japan with Re-entry Permission by April 2, 2020 may still re-enter the country, even if they have been in one of the above countries. Starting from 1 September, these travelers will also need to apply to their nearest Japanese Embassy or Consulate to receive a “Re-entry Confirmation Letter”, and may need to provide a PCR test result on arrival. Check the Japanese government’s advice on this process on the Ministry of Foreign Affairs website.
Nationals of China with passports issued in Hubei Province or Zhejiang Province may not enter the country unless they can prove that they haven’t been in those provinces in the past 14 days.
Travelers who were on the cruise ship ‘Westerdam’ may not enter the country unless they’re nationals of Japan.
Nationals of Japan, their spouses and children who can present proof, travelers with Special Permanent Residence Permits with re-entry permits from a regional immigration officer, and US military personnel may still enter the country.
Travelers and airline crew who have been in any of the countries listed so far in the past 14 days must submit a quarantine questionnaire and undergo a PCR test upon arrival.
Special rules apply to airline crew members entering Japan. Crew members must submit quarantine questionnaires and “Plan of Stay in Japan” declarations. Crews should adhere to the instructions provided in the quarantine document “Notice: For Crews boarding vehicles from areas subject to strengthened quarantine.” Airlines should arrange chartered vehicles (as opposed to public transportation) to transport crews between the airport and their hotel, and ensure that crews comply with the other rules during their stay in Japan.
Visa exemption for travelers from many countries has been suspended, and visas from certain countries have been invalidated. For more info, check here.
All travelers, including Japanese nationals, must present a negative COVID-19 PCR test result issued within 72 hours of their flight departure time.
Japanese nationals and residents are also required to sign and submit a Written Pledge when entering Japan.
Residents of Japan with re-entry permit must have a medical certificate with a negative Coronavirus (COVID-19) test result. The certificate must be in English and the test must have been taken at most 72 hours before departure and the sample collection method must be 'nasopharyngeal swab' or 'saliva'. Check the Japanese government’s advice on this process on the Ministry of Foreign Affairs website.
Travelers who are Japanese nationals and residents arriving from the UK or South Africa are subject to a 3-day self-isolation at a location designated by the quarantine station chief. On the third day they are required to take the COVID-19 test again. If the test is negative they will be allowed to continue the 14-day self-isolation as set out below. In addition, they are required to pledge to keep the location information and installing a COVID-19 Contact-Confirming Application (COCOA) when entering Japan.
All travelers entering Japan, including Japanese nationals, residents and dual national citizens, are required to take a PCR test at the airport and self-isolate for 14 days at a designated location (such as a hotel or own residence). In some cases, travelers may be asked to quarantine at an airport facility until test results return. During the 14 day quarantine period, travelers are not permitted to use any form of public transportation, including taxis, trains, and domestic flights.
Travelers transiting through Tokyo (NRT) must transit on the same calendar day.
There are currently 85 active cases of COVID-19 diagnosed in JP and 9 deaths as of Jan 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Japan.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Japan is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Japan with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Japan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Amazing trip Qatar airline is great"
Pros: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."
Pros: "Nothing to like on that flight."
Cons: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Cons: "They are the best and air Canada should learn from them"
Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Pros: "Boarding was very smooth."
Cons: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Pros: "Crew was exceptional. QSuite very comfortable."
Pros: "Everything ,good service ,friendly crew affordable rates"
Pros: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Cons: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"
Pros: "Nice airplane, great crew."
Cons: "Beef stroganoff was terrible"
Pros: "We carefully taken care . The Hotess were alright"
Cons: "Their food are ok"
Cons: "being in the middle of three"
Pros: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Cons: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."
Pros: "Great service, friendly and helpful"
Pros: "Nothing about American Airlines Never ever to travel with it again"
Cons: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Pros: "The crew was friendly and helpful. And the food choices were good."
Pros: "Excellent service..!"
Pros: "All the crew"
Cons: "The airline services"
Pros: "For the most part the crew were very helpful."
Cons: "Food quality and quantity."
Cons: "Extremely small leg pitch"
Cons: "both flights had 2 hours delay... also lugages cames with next flight."
Pros: "Good legroom, friendly crew."
Pros: "The movie selection was good."
Cons: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Pros: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Cons: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Pros: "The flight attendants was nicer on this flight then the US to Doha flight"
Cons: "Seats were not comfortable"
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Cons: "Thank you"
Pros: "No flight No refund"
Pros: "on time no one in my row so i got to sleep good food"
Cons: "enoyed it all"
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Cons: "Song selections"
Pros: "I liked the food and the entertainment ."
Cons: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."
Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"
Cons: "Not much of space in aircraft"
Cons: "The boarding was unusually long. We stood in line for twenty minutes to board the plane. This was difficult for many. The staff and airlines were unorganized and scattered."
Pros: "Seat leg room is very decent"
Cons: "very old planes with no wifi. Food overall was terrible. So called 5 star airline."
Pros: "Crew was friendly. Flight left on time!!!!!! :)"
Cons: "Food was served too late. Unable to get a bottle of water as I was dehydrated."
Cons: "The food was not as good as previous Qatar flights I have taken. Should be more meditarrean/Arabic tastes to suit the passengers."
Pros: "Qatar airways equipment very good."
Cons: "They cancelled our flight without informing us from Doha to Miami, so they were going to fly us to Doha at 3 a.m., take us to hotel, and then have us fly the next day. This was the third time this airlines cancelled a flight on us for the same trip. The first two times were traveling from Miami to Delhi, we had to change our itinerary because they cancelled the flight, and we had to fly on different dates. This caused a series of hotel changes and cancellations costing us a lot of money. On the flight that we finally got from Doha to JFK, the man sitting next to me SMELLED LIFE THE FUNK OF 40,000 YEARS. It is unbearable. Thirteen hours of pungent body odor that even the flight attendants acknowledged was horrific. It was a miserable experience flying with this airline for what was to be the trip of a lifetime."
Pros: "Very good attentive service"
Pros: "The crew are friendly and polite, which mitigates the negative stuff on the right to some extent."
Cons: "It's an older plane on this route, which feels comparatively tired; it has the old lean-back seats, which are a bit less comfortable than the newer lean-back, slide-forward ones. The entertainment system is older, so you lose leg-room in aisle seats, and there is less on offer. And because the flight was completely full, you do feel very restricted (not QR's fault, but a function of narrow seats)."
Pros: "A crew member saw me struggling to walk and offered a wheelchair, explained to me that I would be met with one throughout my trip. Her name was Donna!! Problem occurred when we got to Dallas."
Cons: "Instead of circling in the sky, they could have had the pilot take the alternate route he eventually took anyway, in the first place. My family and I still don’t know if we’re going to get a flight to El Paso/ stand by. So much 4 seeing my armyson before he deploys, recipient time waisted over bad decisions on to of everything else, entitled woman on the plane insults me on the lane for no reason. The crew was amazing though."
Cons: "offer coffee at least"
Pros: "Very pleasant flight- on time and clean."
Cons: "Service was good but not particularly friendly or frequent."
Pros: "The flight attendants were absolutely incredible. One of the best crews I've ever flown with."
Cons: "The checkin in LAX airport was confusing. We didn't need visas to travel, but the lady insisted that we needed. An AA supervisor had to intervene to check us in."
Pros: "The flight attendant was awesome. She was extremely friendly and very welcoming."
Cons: "Because if the delay from LAX, I missed my connecting flight to Okinawa. The ladies were able to help me get on a flight that left a 3 hours later. It would’ve been nice if AA had let the connecting flight people know this could happen."
Pros: "Being relatively on-time was nice for a change."
Cons: "Seats are tight / uncomfortable. Crew could be better at spotting intoxicated passengers and not continuing to serve them."
Pros: "Check in was very good. The seats can be more space."
Cons: "I think the breakfast should be better."
Pros: "Crew was as good as can be and helpful during boarding."
Cons: "Chair seat belts weren’t long enough for me I’m 6’2 290 I know I’m not the average size but it wouldn’t hurt to add a little length."
Pros: "Crew was amazing, they made sure we were comfortable and would ask if there was anything we needed."
Cons: "Nothing we had the best flight staff one could ask for, very attentive. Would definitely fly with them again."
Pros: "The crew tries."
Cons: "Planes are just uncomfortable and the airlines have a monopoly on long distance travel."
Pros: "Entertainment system was great."
Cons: "Some crew does a little rough service but not but. Probably too busy for them."
Cons: "Actually having a flight to Charlotte. They delayed flight without much warning... actually, they were delaying/cancelling many flights without warning most of the day. Long story short, I had to get a ride to LaGuardia, to catch a different flight. That flight got delayed when boarding"
Cons: "Usual uncomfortable seating. Plane was not pulled into a gate. DCA should be an embarrassing operation for American."
Pros: "Food and entertainment were great"
Cons: "wish there was more legroom"
Cons: "American’s little buses at DCA suck. Why should I have to wait for everyone who gate checked a bag to get to the terminal? Let me walk to the terminal, get more buses, or get more gates."
Pros: "We’re able to get a different flight after ours was re-scheduled several times."
Cons: "Re-scheduling was later then earlier then later, hard to plan’ Comfort: airlines should have a bill of rights for passengers."
Pros: "Many movies too choose from."
Cons: "Not enough space and food was horrible"
Pros: "Their CRJ was very comfortable. More comfortable and modern than what I’ve seen on a lot of Skywest/delta connection flights. Crew was great"
Pros: "One plane had comfortable seats, with adjustable headrests."
Cons: "The first plane had very uncomfortable seats that do not really lean back and no charging ports for devices. No free WiFi."
Pros: "Food wash pretty good"
Pros: "They made a long trip comfortable with an excellent attitude."
Pros: "There are three meals during the trip."
Cons: "Not at this time."
Pros: "Excellent experience despite short weather delay. Outstanding flight crew"
Pros: "I got to japan"
Cons: "I paid for Japan airlines because they are a clean airline and service is superior. Watch the fine print. My seat was dirty crumbs and leftovers left in the pouch and folding tray."
Pros: "The bathrooms were clean compared with other airlines."
Cons: "We selected seats together as a couple but the seats on the flight were separated. Customer service could not help but asked us to make arrangement with the person between us. The same seating arrangement happened on our return flight 18 days later. Once again was told nothing could be done. I really do not know why both flights the seat assigment were wrong when selected basic on the aircraft configuration. The airline is attempt to make the passenger to pay more for seats."
Pros: "Flight was safe and uneventful"
Cons: "Limited space and I had a better seat Just beverage service - not even crackers offered No entertainment options Seat recline mechanism was faulty"
Cons: "delays were horrible."
Cons: "The last cabin was very packed and almost there was no available seat. However, the front cabin was not crowded but a cabin attendant didn’t let me move to other seat at the front cabin even though I was sick and coughing a lot."
Pros: "Boarded too early and left late. Long delay waiting for bus to terminal in DC"
Pros: "This was the best in flight crew I’ve experienced in economy class. They were efficient, friendly & humorous! Keep up the great work! They made flying in not so comfortable seats bearable."
Cons: "Comfort, timeliness."
Pros: "Entertainment options were great. Also the staff were a huge help, especially the gate attendant who helped to get our four seats together"
Cons: "The flight was delayed 3-4 hours due to mechanical issues. A complimentary service would have gone a long way with smoothing it over"
Pros: "I liked that the flight crew worked hard to get us to Tokyo as comfortably as they were able."
Cons: "I booked a flight on JAL, but had to fly on American. None of the JAL amenities or services were available. Also our flight was delayed by 4+ hours."
Cons: "served snacks without drinks or at least water"
Pros: "Movie selection was good."
Cons: "Food and WiFi connection was horrible. Crews were unfriendly."
Pros: "The Crew was very helpful and friendly. The food was surprisingly good."
Cons: "It was pretty cramped. That's just the way it is in economy."
Cons: "Tight seats, return was late missed connection had to spend the night in Charlottte."
Pros: "The crew definitely made the trip easier."
Pros: "I liked the amount of meals and beverages that were served at no additional cost. The entertainment also had a pretty good selection of movies to watch."
Cons: "As a taller individual the leg room was a problem, I wasn't able to get a good nights sleep in the position I was in. No free wi-fi also wasn't convenient."
Pros: "Customer service was excellent. Comfort and other services were among the best I've experienced ever flying."
Pros: "Quick to board and on time, plenty of leg room, great new movie and shoe selection during the flight."
Cons: "The food was satisfying, but not great. Entrees were quite salty and bread came a little soggy."
Pros: "Crew was friendly and professional."
Pros: "Customer service"
Pros: "The crew in first class was top notch. Incredibly nice, friendly and professional. So refreshing to get good service."
Pros: "Watch movies, charge your phone, play games, and snack away after meals. Had an excellent flight. I have to say that the crew made the experience very relaxing. Departure and arrival were as stated, maybe a few minutes over, but it is not like JAL can control the weather. Great experience overall!"
Cons: "It would be nice to get complimentary wifi access, even if it's for a total usage time of 30 minutes, to text/email loved ones about departure and arrival. Still have good access options."
Pros: "Service was good. Entertainment system was excellent. Flight took almost an extra 45 minutes to arrive and was quite bumpy at the end. Not sure if it could have been avoided."
Pros: "Movie options"
Cons: "2 hour delay was inconvenient. Like why?"
Pros: "Comfortable seats, great crew, lots of food & drink options, great screens with excellent selection of movies & games."
Cons: "Long flight. We did not realize that we needed to claim baggage and then re-check it at Japan Airlines for a domestic flight. Airport personnel were understanding and helpful, so no crisis."
Pros: "My seat changed by a crew when I boarded on the plane and I thought that was rude but then I realized that all the row seats were empty. The newest airplane was clean, nice and had a cool entertainment system. All the crews were very friendly, nice and outstanding customer service especially one of the elder crews (Asian man) was very attentive and caring about all passengers. I hope he will be on the board for my return."
Cons: "No so far."
Pros: "The flight was on time, even arrived early. Nice crew and plenty of food/snacks. It was good to have a selection of movies and TV shows to watch, too."
Cons: "The lack of space on such a long flight was painful, and there wasn't much opportunity to stretch my legs. I was also seated across from a woman who didn't realize how stupid it was to bring a toddler on a 12 hour flight, and he screamed pretty much the entire time. I couldn't sleep at all and not even headphones drowned it out. That part wasn't really the airline's fault though, and I could see that the flight attendants were asking her several times to get her son to quiet down. I just wish there were regulations on these sorts of situations. Everyone around you suffers when you bring a small child on a very long flight because they will inevitably be bored, cranky and uncomfortable, and because we are confined to our seats, we are forced to suffer through it all. I wish that children under a certain age would not be allowed to board flights over a certain length of time except for special circumstances."
Cons: "The front desk did not allow me to board the plane. I am supposed to attend the memorial service of my Mom who passed away two days before."
Pros: "The flight was nice and easy. Great food and service."
Cons: "Plane is still yet to be upgraded to full Polaris experience"
Pros: "Plane was good except the seat which was hard and not reclining enough and headset was “hard to hear”. Services were good but food (meals) were awful."
Cons: "Need to look for better chef or food provider"
Pros: "The crew was very nice"
Pros: "Not too much. Very poor compared with Asian airlines"
Cons: "Seat comfort in economy plus, food was terrible and cabin attendants provided poor service"
Pros: "Premium seating was worth it! I actually had room to sleep and the service was great."
Cons: "Toronto's airport did not send our bags onto or flight, which I had to wait 8 hours for them to send it to my hotel. Plus, the boarding process was crazy. So many people waiting in front of the lines for them to be called. Luckily, an attendant was calling out for premium. He guided us"
Pros: "Everything perfect"
Cons: "The only issue that would have improved the trip would be if tickets were free Lol"
Pros: "Crew was great!! Pilot had sense of humor and kept us informed."
Cons: "Was a great flight! No improvements needed."
Cons: "Have an on time flight"
Pros: "Entertainment was ok"
Cons: "Seats were pretty bad. For a 10 hour flight, rigid, not reclining. Crew was curt. Not rude but curt. Food was terrible. Asked for Indian vegetarian meal - but got an Asian vegetarian meal that had no taste whatsoever. If they can do a Muslim meal, I don't know why they can't do Indian Vegetarian."
Pros: "Food was decent. Loved the movie options"
Cons: "Could have used more water throughout."
Cons: "As a result of arriving late on Air Canada we never made our flight to Tokyo. Had to rebook and fly Asians through Seoul. Asiana flight was excellent!"
Cons: "Volume of the PA was so loud it was painful"
Cons: "CAs of UA were not kind as usual. It was UA, so I didn't expect nice service from first."
Cons: "Horrible customer service, crew looked and sounded like they hated their jobs. I chose ANA because I’ve had many positive experiences in the past where the customer service was stellar."
Cons: "I thought I booked with ANA, but it was actually United. Plane and crew all United. I expected domestic flight would be United but international flight would be ANA. Many people didn’t have seats until last minutes, no explanations, desk clerk was not helpful at all and had attitudes. And Food was terrible!!!"
Cons: "Kayak's third party CS company gives me the ANA schedule while in fact I have to check in with United Airlines. Because of this, I was not able to check in on line in San Diego. Please ensure that Kayak & their affiliate are well coordinated with the information they send out to customers."
Pros: "economy plua has a reasonable amount of room, good food for breakfast, nice movies in flight."
Cons: "they canceled our flight to hanaeda and instead had us take an hour later flight to narita which is a 1 1/2 hour $30 bus ride away which they don’t pay for. this caused us to miss our connecting flight to Asahikawa, the last flight of the day. The connection time allowed was not nearly enough even if the plane had not been an hour late and there are no flights to asahikawa from narita. yo have to transfer to hanaeda. remind me not to fly United to Tokyo again as I’m pretty sure the flight was canceled because it was not full enough. Even the narita flight with all the hanaeda passengers rebooked on it was not full. So i suspect this may be a relatively common occurance on the hanaeda flight."
Cons: "Small plane. Pay to play movies. Dated entertainment options."
Cons: "Late flight. No support to find back-up flights. No help with tips of how to navigate chicago airport to hopefully get to connecting flight in timely manner. Shuttle service could have been mentioned. The area of the airport I would need to get to in Chicago was not known. Although thr flight to Chicago was by far not full Iwas denied my request to take my roll on on the flight. It fits under seat. I am 70 and had to run across the airport."
Pros: "Security Video was interesting. Seat was wide and comfortable."
Cons: "Food was tasty, but strange smell was contaminated. Announce was so fast and unclear both English and Japanese. I felt no intention to communicate."
Cons: "Hard landibg"
Pros: "Boarding, friendly staff"
Cons: "One of our tv's didnt work on the flight. All flights should have free movies. Flying into Florida we were able to enjoy a movie but on the flight back home everything (even a regular tv channel) had to be purchased."
Pros: "Great experience overall"
Pros: "Safe flight. Short."
Cons: "Wi-Fi charge sucks and leg room"
Pros: "Flight was light in passengers with lots of empty seats in each row. Better immigration/security process in FRANKFURT compared to previous years"
Cons: "Old aircraft, the seats in premium economy are uncomfortable and not as much leg room as other European carriers. Only WiFi entertainment available. Unfortunately my suitcase was broken in and a power supply and a mouse were stolen. Did not discover until I came home ."
Pros: "Shirt flight"
Cons: "Same issue with baggage on arrival no entertainment or food"
Pros: "The flight experience was as usual. There was nothing out of the ordinary for me. The airline was good and the crew was great. Economy sitting on any long flight is never excellent."
Cons: "The entertainment was okay. It was one of the older model aircraft, so no seat selection of entertainment."
Pros: "The crew was nice. Coffee was great."
Cons: "The plane was dirty. Doesn't look like it's been thoroughly cleaned in ages. My seat was broken. Had to sit upright the entire trip. Bathroom door wouldn't stay closed."
Cons: "The boarding process gives me anxiety."
Cons: "Flight was 2 hrs late"
Cons: "Tight uncomfortable seating"
Pros: "Quick boarding/deplaning and super friendly flight attendants"
Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"
Pros: "Entertainment options"
Cons: "United chamged our arrival gate without a crew to man the jet way. So we sat for 20 mins this missing our connection flight."
Pros: "OK until we boarded."
Cons: "My flight out of Chicago was cancelled. I hate when they lie to you that it was weather related. At the time of my flight to White Plains at 1:50 PM there was no snow in Chicago or at White Plains, Moreover the 6 PM flight left to White Plains when it was snowing both here and there. The only option given to me was standby on the 6PM flight. So, I had to cancel my flights and it ruined myu weekend."
Cons: "No mechanics available and had to send for some, taking 5 hours. Didn't get to destination until late at night and missed my event."
Pros: "Boarding went ahead and schedule. Service was great and polite. Food was OK nothing special"
Cons: "We actually paid for first class, but it felt more like economy plus. Not impressed at all with the size of the seats or the (entertainment options) -ha ha provided! We arrive safely and early was the other positive."
Pros: "No problems at all. Great experience."
Cons: "Small sit, nothing on TV, bad food"
Pros: "I liked that I was given spacious accommodations for myself and my service animal."
Cons: "I didn't like that we then sat on the plane for 2 hours, then had to get back off. I don't really blame United Airlines for this because there was a storm. But if Kayak wants me to rate the flight I'd have to say it was bad because it didn't even occur."
Pros: "On board entertainment was great."
Cons: "For the second flight in a row, our flight was over 2 1/2 hours late. In fact, this flight was three hours late, including the maintenance issues that cropped up once we were all boarded. This came after a 2 1/2 hour wait due to a different maintenance issue with the plane. The gate attendant was extremely uneducated regarding the issue, and how long it would take to resolve. For over an hour, he told us that the plane was taxiing from the hanger. Assuming the hanger was at the same airport we were, I seriously doubt this was the case."
Pros: "Here's the situation- There are massive storms across the state, massive delays across the nation, and a tiny airport packed full of people. All the things needed to make a horrible flying day an even worse day for customer service. BUT the flight crew and terminal teams did an amazing job keeping things together and keeping guests happy. They communicated all the information they knew in a timely manner, and made sure to correct any connections that needed to be processed before the plan landed. Also they kept their calm as people flipped out."
Cons: "I didn't lol the size of the white planes airport. That plan could hold about 150 people at best.... There was at least 600"
Cons: "cold I the cabin - leaky vent by my legs in 3D"
Cons: "G hj j"
Cons: "I enjoyed my flight!"
Airlines flying from White Plains to Japan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from White Plains to Japan
Masks required on board, masks provided on flights from White Plains to Japan
Social distancing seating
Middle seats unavailable to book on flights from White Plains to Japan
Testing for antibodies, testing for symptoms for flights from White Plains to Japan
Waiving of change fees. Search flexible flights from White Plains to Japan