Wi-fi was out for the whole flight. I pay a premium to fly Delta because it has wifi and because it was out I didn’t get to work on anything I wanted to. I’ll have to make it up later this week by spending less time with my family.
I just wish the boarding process/time to take off after boarding was quicker and more efficient. I also wish that the overhead luggage was managed better. almost every time i fly there is no space for carry ons and they are either checked or I end up having to store it several rows back from my seat. Delta should not offer carryons for all customers if there is not actually space for everyone
Flight was fine, it was on-time and was not cancelled which is very good. However the small cabin bag was forced check-in although once I entered into the flight there was lot of space which would have accomodated 10 such bags. Moreover this caused delay on arrival of my bag due to which I missed my booked cab and had to wait for another 20 minutes before the next taxi (Uber) arrived.
Only flew a short distance from Buffalo to New York City JFK SO it was okay
Fast, lovely scenery, great info on the Delta flight screen about landmarks we were flying over. Great landing!
Delta needs to step its game up get a more reliable internet service. Internet service was non-existent for this flight.
Three seats in first class were broken and while they were able to still acommodate us it was looking very touch and go and they had others they could not acommodate
The Pilot was one of the best I've had, very informative about turbulence and got us to our destination early
The boarding announcement was hard to understand and I almost missed getting on board because of the garbled announcement.
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.
We were delayed a long time. We waited for “catering”. We didn’t get any food or accommodation for our wait. It made us land well after dinner time at our destination.
It was my first time flying with Alaska Airlines and it was a pleasure!
I had ridiculously long body search because I have knee and hip replacements
Everything went as planned. The only issue I had was with the gate C31 attendant. The person could barely speak English and was very difficult to understand.
American Airlines II: Delay Boogaloo. Multiple gate changes, delays, boarded and then MORE delays. I hate to say this won’t matter, but posting stuff about major corporations in 2026 is a post-modern “scream into the void.” Was multiple hours late coming home, so there you go.
It's very confusing because Kayak has it as American Airlines, but it was Hawaiian Airlines, but operated by Alaska Airlines. I had to go to the airport for my boarding pass because American said I didn't have any trips.
Seats were much more cramped then on the 737. Narrower and rows closer together. Flight was absolutely packed and the plugs under the seats didn't work. Was forced to check my bag even though previous flight had no issue with it.
The plane was late, when we did board the plane was as cold as a freezer. I was freezing the entire flight, no blankets. Lost miserable flight I’ve ever had.
Their computers were down upon arrival to the airport. They were unable to figure out how to board us. We were delayed over an hour and a half.
Free wifi kept dropping so no inflight entertainment. And only snack option was cookies.
