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We had a mechanical delay which made us 90 minutes late (9:30 PM) then land and put into the penalty box because a plane was in our gate? What the hell! We should get priority.Damn American.

Delayed by 5 hours and I had to wit in the airport for more than 6+ hours.

technology worked well and everything ran smoothly. The seats are quite cramped so please don't try to re-engineer the cabin to squeeze more bodies on board.

Flying in the United States with the major airlines has become so underwhelming. A 2-3hr flight in most other parts of the world with the major carriers of the area comes with newer, CLEANER aircraft and significantly better in flight service in terms of both staff attitude and a actual meal service.

Overall, my last three trips on American Airlines have all been either delayed or "rescheduled" due to mechanical issues. At least on delay caused me to miss two possible connecting flights each later than the first. My last option for my last connection required the assistance of the onsite service desk (O'Hare Airport). The wait time for the service desk was such that it jeopardized getting booked on the last connecting flight available for the night. Suffice it to say, my latest experiences with American Airlines have caused me extensive loss of productive business and personal time and can therefore be classified as significantly less than satisfactory.

late again! but its my only option to not take 9 hours to get to Memphis

After multiple delays (I lost count), the flight was canceled due to a "maintenance issue". So instead of a direct flight arriving at 5:00, I had to take a flight connecting through Chicago. That flight was also delayed, partially because the plane from the cancelled flight hadnt been removed from the gate and there was nowhere for the other plane to park. (Did nobody think this might be an issue during the hours after that flight was canceled?) The connecting flight out of Chicago was delayed as well. I didn't arrive until 12:30am the next morning. I should have just cancelled the trip. It wasn't worth the hassle and stress.

The same with the other leg of the flight. Wi-Fi is more expensive than any other airline I've been on, and the charge is by the hour, not for the whole flight.

The flights was good, but could have more option to buy foods with it being a three and a half hours flights

all good still 18 min late taking off. Wish AA could get with the program and be one time for once.