Our flight was great with an unexpected upgrade. However, four days into our travel we are still without a piece of luggage. The bag tracker has not been accurate, the airline is not communicating with me or the luggage delivery service and no one is willing to take responsibility or guarantee any kind of support or reimbursement. Unfortunately, we do not have the option to easily shop to replace items as we are currently on a cruise. I have been very disappointed by United Airlines response.
The flight was canceled. I couldn't get on another flight. Meal voucher wouldn't work. The whole experience was a clusterfuck.
It was terribly delayed with zero support from united airlines. I reached at 1 am in the night. They did not provide any option to change the flights.
It was great. There were some issues prior to takeoff. The weather was poor so we had to go through deicing, and we were delayed a bit by the pilots' concern about one of the engines, but that's aviation. The pilots handled everything with aplomb, and kept us apprised
l really enjoy very much the flight was very pleasant
Overall, it was good. I was seating next to a wonderful lady and did not notice how time flew. Thanks
Very nice and clean plane. Transit time between flights was tight though
The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.
Airline staff was good the checkin process was ok but the plane itself was very bad the comfort was worst it was worst and the most stiff 5 hours of my life i felt claustrophobic
Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse
My flight was cancelled due to weather but Westjet got me on a new flight in a timely and efficient manor.
No internet, not even westjet connect makes for a boring flight
Our first flight from LAX to Winnipeg was changed but you never informed us at all. It went from a nonstop flight to a stay at Calgary. This impacted our trip negatively as we arrived much later than we planned to. Our returning flight was horrible. The flight was delayed 6 hours!! And we were NOT going to wait that long. The only way we got on our original flight was running there. However all of our suitcases were now coming on the delayed flight. It was the worst experience we ever had flying. I want my money back.
Lots of overhead storage and a good crew and service.
On time. Friendly and efficient staff at check in and flight crew.
Very good over all , would have been nice to have entertainment on the flight
It was an awesome experience flying with Westjet. This was my first domestic flight experience in Canada.
The flight itself was fine, but two of the ladies at the gate were extremely rude to a few of us in line. Their customer service really needs some help. I’ve always had good experiences with WestJet until these two ladies. They had the worst attitudes and really left a bad taste in my mouth after a good trip
Smooth process, on time. Everything ran perfectly. It would be nice to have in flight entertainment and better food choices but these were short flights so not a big deal
Flight got cancelled. I had to spend many hours on phone to have it rescheduled at my convenience
