As it was a very short flight, there was no food only drinks offered. And there was no entertainment. They had to use your own phone for entertainment.
Cons: "Some of the Crew members were not covering their nose with their face masks"
Pros: "The crew was wonderful."
Cons: "My tray table lock was broken. When I took my seat, there was a piece of it barley holding it in place and after the passenger in the seat in front of me sat back forcefully, it fell and went too far under my seat to get. I had to hold it in place for the rest of the flight."
Cons: "Overall a horrible experience. Would never choose American Airlines given other choices. This was the second time this year I was held at an airport over 24 hrs due to plane maintenance."
Cons: "We sat in boarding in about 90-100 degree heat for over an hour. Everyone is drenched in sweat and should have never boarded."
Pros: "Boarding was fairly quick and on time. Transfer in Phoenix was no problem. Luggage arrived OK."
Cons: "Seating is too small and too close to next rows. Unhappy with having to pay for seat assignments and checked bag while watching gate agents refuse to enforce overhead bag size limits."
Pros: "The seat was cormfortable and the entertainment was dope!"
Cons: "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"
Cons: "Crew serving food passed me by by, seemed rushed and missed my row."
Cons: "Small plane, forced to valet checkin carry on luggage, no drinks or snacks :/"
Cons: "The place to rest the head. Would be great if it had that part that you can bend to hold your head."