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Pros: "Delta is doing a great job keeping everything calm and clean during this pandemic!"

Cons: "Nothing all excellent"

Cons: "It was great! Nice job Delta !"

Pros: "Christina brown was amazing at gate"

Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."

Pros: "Good flight"

Pros: "The crew was great and the free entertainment was great"
Cons: "Bring back pillows and blankets especially on red eyes out of Anchorage"

Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews. Good stuff."
Cons: "Good stuff."

Pros: "Love the fact that the head rests move to support your head better."

Cons: "No meal option and my video screen volume did not work"

Pros: "Boarding was easy."
Cons: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Cons: "Unacceptable delays"

Cons: "Better screens for in-flight movies. More legroom or upgrade options."

Pros: "Entertainment"
Cons: "Boarding at JFK.Always messy"

Pros: "Boarding was quick"
Cons: "No entertainment, plane was small"

Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"

Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."

Cons: "Waited in the runway and then taxied forever"

Pros: "Not much. Boarding by "zone" works ok, but is no quicker than most other boarding methods."
Cons: "Boeing 767-400ER seats had no leg room for 6'+ traveller like me. The entertainment system was so old that there were no 115v outlets or USB ports. On a 7-hour flight, that is a significant problem for travellers today with multiple electronic devices. Finally, we were not told in advance that we had to go through security twice and through US Customs BEFORE leaving Dublin. So, the 6-hour layover at JFK was a complete waste of our time as we did not have to go through Customs there."

Pros: "Free drinks and snacks - great entertainment system (please read this Frontier)!"
Cons: "Boarding process was agonizingly slow and ineffective"

Pros: "Quick flight"
Cons: "Nothing"

Pros: "Very short flight. Not much to say"
Cons: "Not much to say"

Cons: "."

Pros: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."

Pros: "Everything was perfect !! Staff friendly"

Pros: "Great in every way"

Pros: "It got me home, eventually."
Cons: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"

Pros: "The snack was nice."

Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"

Pros: "App is good and convenient to use."
Cons: "The app went down just as we were getting ready to board and luckily i had a printed pass and it took some extra time to check in."

Pros: "Everyone did try to be helpful but it seems that no one at Delta really knew anything that was going on today"
Cons: "The fact that I missed yet another connection because of a Delta issue. The difference is that this time there was not another connection for me to go to and I was told I would be provided a hotel in Atlanta which was not the case. I had to transfer to a flight 2 hrs away from my home only to still be on the floor of Atl airport because they are unable to appropriately de-ice planes."

Pros: "really helpful and friendly service and nice seats."

Pros: "Boarding was good, crew was friendly and we were on time."

Pros: "The baby"

Pros: "Crew was all very nice"
Cons: "Flying is always uncomfortable"

Pros: "When deplaning in Denver, I was impressed that the captain was the staff who got behind my wheelchair and offered to push me up the walkway :)... New aircraft, kind staff, shorty flight!"
Cons: "Nothing disappointed, butt i didn't have any good besides pretzels."

Cons: "Excellent service excellent pilot"

Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"

Pros: "It was quick and on time relatively smooth flights with little turbulance."
Cons: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."

Pros: "On Time"

Pros: "The plane was not so new or good"
Cons: "The plane and the atention"

Cons: "Late taking off"

Pros: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."

Cons: "Board the back of the plane first"

Cons: "long wait and delayed flight"

Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"

Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"

Pros: "Very professional and caring."

Pros: "plane had individual movies for free with each seat!"

Pros: "Over crowded. Scaled down the aisle to add extra seats. I weigh 100lbs. and am 5'2". My knees were crammed into seat in front of me. No beverage or food service and no discount for that."
Cons: "More worried about carry on luggage than customer experience."

Pros: "Everything"
Cons: "Nothing"

Pros: "On time. Crew was very good"

Pros: "The flight got delayed and than it was also late"
Cons: "Be on time"

Pros: "Nothing, delay and than the plane was late"
Cons: "Be on time and don’t be late, time is money"

Cons: "Delayed and baby crying and kicking behind my seat."

Pros: "The trip was as to be expected. The low cost was the absolute best thing about this trip. If the cost is going to be that affordable, I will definitely take more trips with sun country and recommend it to my friends and family."
Cons: "The only issue w/the flight was that we sat on the tarmac for about as long as the flight took. There was something going on at the gate we were to arrive at, and that left us on the tarmac for about 45 minutes or so. Then there wasn’t very good air flow. Should’ve had an alternate gate."

Pros: "it was a direct flight"
Cons: "allowing to check bags in late. didn’t allow us to & made us take our bags thru TSA. We told them that we had liquids in there & would need to check them in at the kiosk bc tsa would throw them away. They said “it’s okay, just let tsa know we said it was ok” tsa threw our stuff away & lost a lot of"

Pros: "Nothing. I was not allowed to board because I was 5 minutes late for checkin and was not allowed to check in ahead of time online. I had a ticket. The plane was right on the other side of security. I had plenty of time to catch my flight if I'd had a boarding pass. Instead I had to buy a new ticket."
Cons: "Let me check in ahead of time online. Also, make it abundantly clear on the ticket and elsewhere that if I check in at the airport it has to be at least 45 minutes before departure."

Pros: "Flight attendants"
Cons: "Comfort"

Pros: "Check in was easy and quick"
Cons: "Plane could have been cleaner. Price is ok, but not as good as it seems once you add luggage."

Cons: "I missed the flight because they did not allow online check in. The check in closed 45 min before the flight and I got to the airport 35 min before the flight because my first flight at LGA was cancelled and I had to spend $250 to uber yo EWR. They charged me $200 and only refunded me vouchers"

Cons: "We were unable to check in with SunCountry .. very frustrating!"

Cons: "TV and music would be nice."

Pros: "Crew was great!"
Cons: "I didn’t realize I had to pay for a carry on"

Pros: "The crew was absolutely wonderful And seat was the most comfortable ever"

Pros: "The upgraded seats were worth it."
Cons: "Everything else. Had me listen as wrong gender. Had to pay extra to fix it. Couldn’t get checked in early. Spent 30 minutes with the agent to get a ticket, went to gate and was told I need to show a receipt because they don’t have record of me paying for the seat. Will not fly sun country again"

Pros: "Crew friendly, enough leg space"
Cons: "Internet access"

Pros: "Two and half hour delay, they charged me 35.00 for one carry on luggage"

Cons: "No updates and it was delayed an hour then took a bus to the aircraft that was about 100 degrees while the driver texted. Terrible would never fly again on sun country"

Pros: "It wasn’t a full plane."
Cons: "Was put at wrong gate. My aunt was wheelchair assisted and was put on pushed through during regular loading. And last but not least. On top of buying the ticket to fly to Vegas. We had to purchase the seat we sat in on the plane. Isn’t that what the ticket was for in the first place. A seat on the plane"

Cons: "Hidden cost. Late flight. Had to take bus to the plane"

Pros: "Flight attendants were very nice. Seats were pretty comfortable"
Cons: "When we booked the flights, we were not allowed to choose our seats and did not see any notice about charging for carry on bags. When we checked in, we had to pay extra for carry on or checked bags and had to pay for seat assignments. No complimentary snacks either. Disappointing."

Cons: "No WiFi"

Pros: "I did not fly to Las Vegas... the ticket went unused."

Pros: "Flight and ticket staff very friendly and accommodating"
Cons: "Everything was perfect"

Cons: "We ran into a combination of traffic, parking, and other issues that drove us to arrive at our check-in at 7pm for a 7:40pm flight. We were not able to check-in given the 45 min rule. NO WHERE in our email did it say there was this rule nor were we prompted or told to check-in prior to our flight online. There's no suncountry app for check-in that we could find (only a visa one). We booked through priceline.The flight hadn't even started boarding and we were not allowed to check-in. We were re-booked on a flight that left two hours later, but that flight was delayed 3 hours. The whole thing essentially took one full night of paid hotel and fun in Vegas away costing us over $200 just in hotel plus we spent an extra 5 hours in an airport that didn't have a bar open past 9pm."

Pros: "The crew was awesome, friendly and helpful."

Pros: "Friendly gate staff Friendly flight attendants Seats bigger than Spirit Airline's Just $15 for an upgraded 6th row window seat Accepted my carry-on bag free, without measuring the the wheels as part of it's measurement. Note: Spirit always accepted this same carry-on for many flights over the years, but didn't on this same trip to my location. ( This Sun Country trip was on the return flight. )"
Cons: "Really nothing"

Pros: "We’re coach feels like your in first class"
Cons: "The staff are the best , the accommodations are superb"

Pros: "Generous with size of carry on. Staff pleasant"
Cons: "Would like a small snack included"

Pros: "All the flight attendants were very friendly."
Cons: "No complaints."

Pros: "Flight there&home had a very nice young man/lady get me set up with ticket and boarding pass"
Cons: "Getting searched like a criminal on the way there. Young lady gave me the fast lane home. They treated me like a human being"

Cons: "Boarding was awful - they were all over the place! Board from the back - then the front! Lots of chaos!! awful experience! And seriously - no peanuts or snacks for free? Ugh!"

Pros: "I went from Minneapolis to Vegas in 3 hours which is way better than a 24 hour drive."
Cons: "No snacks."

Pros: "Minor issue with a seat stuck in the reclined position to start, but we arrived with an otherwise adequate and routine flying experience"

Pros: "Good service!!!"
Cons: "Pop is complimentary but still charge $8 for a shooter of liqueur!!!! Just a little steep in price"

Pros: "Sun County is consistently on time, the planes are spotless, and the crew helpful and kind."

Pros: "Direct flight"
Cons: "seating is a little cramped."

Pros: "Flight attendants were pleasant. Flights were on time with no delays."

Pros: "The crew was great--very pleasant and attentive. Flight was smooth with an easy landing."
Cons: "At the Sun Country desk in Minneapolis they told me they couldn't check my bag all the way through to San Francisco because they didn't have an arrangement with Virgin America. I learned in Las Vegas after claiming injury checking my bag that they do have an arrangement, and that agent just didn't know about it. Kayak should never have allowed me to book a ticket where I had to re-check my bag and go through security again without a big warning, so I'm unhappy about that. Additionally, it seems like Sun Country needs to get his ducks in order regarding baggage agreements. The change in Las Vegas was stressful and involved switching terminals as well – not ideal."

Pros: "I got there"
Cons: "Waiting for 2 hours for them to fix a part. And being Late"

Pros: "Good price on tickets"
Cons: "Wish I could have picked my seats after I made my reservations I had to go to sun countries website and figure out how to pick my seats"

Pros: "Not going to say this will happen to every soldier but when they started boarding first class passengers,they also stayed boarding anybody in the military. I went up and after some confusion,they upgraded me to first class. I didn't even ask for anything. It was amazing!"
Cons: "N/a"

Pros: "Full flight, checked my carry on for free, both ways. The MSP ticketing agent was very friendly and got me a great seat."

Pros: "I liked my seat mates. I did not have any food or entertainment."
Cons: "My flight was delayed 20 minutes ."

Pros: "Smooth boarding and deboarding"
Cons: "Attendants were not friendly"

Pros: "great staff and excellent airline. well run"
Cons: "entertainment option on board is a joke"

Pros: "I enjoyed the on time flights."
Cons: "The crowding of planes and the small seats in coach. I switched to first class."

Pros: "Crew"
Cons: "My luggage was lost"

Pros: "Crew was great."
Cons: "turbulence"

Pros: "1st class flight attendant sat through the entire flight (except for offering drinks and food early in flight). There were passengers NOT wearing masks through the flight but she wouldn't know that since she never left her seat"
Cons: "just about everyting"

Cons: "IFE was not streaming movies, WiFi on but not loading"

Cons: "Spacing people out until this covid is over"

Cons: "Some of the Crew members were not covering their nose with their face masks"

Pros: "Everything was great"
Cons: "Nothing"

Pros: "Appreciated the pilot keeping us informed re: turbulence and avoiding it"

Cons: "Sat waiting for gate for 30 min"

Pros: "Boarding was fairly quick and on time. Transfer in Phoenix was no problem. Luggage arrived OK."
Cons: "Seating is too small and too close to next rows. Unhappy with having to pay for seat assignments and checked bag while watching gate agents refuse to enforce overhead bag size limits."

Pros: "Horrible staff at LAX boarding gate. Been treated horribly by incompetent and rude AA staff."
Cons: "Hire only friendly people for this type of job. Hire people knows basic math. Train their well on how to communicate with people."

Cons: "Flight got delayed. We paid for assigned seating for our almost 85 yo mom. And the change in flight no one asked for to get seated in the front of plane. Instead she was seated all the way in the back. It was physically exhausting for her."

Pros: "The notifications regarding my connection and baggage claim."
Cons: "Nothing."

Pros: "Crew was great"
Cons: "Absolutely no accommodation for seat assignments and the lady at the gate was so rude for even just asking to sit next to my fiancé even though there were tons of single people on the flight."

Pros: "The flight itself was fine."
Cons: "The gate change was not announced on my phone app (changed from E7 to D49). I hate leaving out of Terminal E at MIA. There is no point to having TSA Pre-Check if you have to stand in line with people who don't have it. I have to remove my liquids and laptop. It's such a shabby, run-down terminal."

Pros: "Crew was nice"
Cons: "Not enough leg room. They did a gate change and I almost missed the flight because nothing was announced and when I looked at my phone app it had the previous gate."

Pros: "Nice staff"

Pros: "Pleasent"

Pros: "Pretty standard flight"
Cons: "Inconvenient timing and overcrowded with obnoxious children sitting on laps. No attempts made to change their behavior by crew or parents."

Pros: "The plane looks like new. Great seats, phone and tablet holders at the seat back, USB outlet and a smooth flight."
Cons: "The WiFi did not work and so no entertainment for a flight of almost 4 hours."

Cons: "3+ hour flight with no TV/ entertainment"

Pros: "Not using kayak."
Cons: "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"

Pros: "Our plane was given to another group going to Orlando so we were delayed almost 4 hours. This after a 5 hour layover."
Cons: "Gate lady was funny about being pissed about the delay."

Cons: "Didn't like the two hour delay, especially when I was notified only a half hour before boarding! This seems to be a normal thing for American Airlines."

Pros: "They got us there quickly."

Pros: "Ahead of schedule"

Pros: "Movie and tv selection was good. Boarding was a cinch, we took off exactly on time, seats were comfortable, too."
Cons: "Airline misplaced my boyfriend's checked back with our duty free Portuguese wine in it. It still hasn't been delivered to him the next day. They had three hours to get the bag on the flight."

Pros: "Nothing in particular"
Cons: "Outlet did not work"

Pros: "The complementary beverage was a welcomed surprise!"

Pros: "Same"
Cons: "Same"

Cons: "Everything. Had to sleep overnight in airport and was late coming home."

Pros: "Wonderful, again. Will fly American any chance I get!"

Cons: "No tvs!!"

Cons: "the new seats are awful"

Cons: "The tsa in chicago was very unorganized. The tsa workers were extremely rude."

Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"

Cons: "Long delay"

Pros: "Crew"
Cons: "Small plane"

Pros: "Good serice,"
Cons: "Good service to switch flight pattern from greenville to new bern but still a delay that cause a 2 flight connection. Lots of on-line issues with check-in, overall a stressful day, hopefully it will all work out!"

Pros: "More improved than the last trip I took with AA to Denver. Efficient boarding."

Pros: "Everything"

Pros: "Movies and on time departure and arrival"
Cons: "Crazy uncontrolled child in row across from us."

Pros: "Entertainment."
Cons: "We sat on the runway for 3.5 hours while the crew cleaned up a fuel spill and we waited for a different co-pilot."

Cons: "Delays and no communication on transfer options"

Pros: "Crew"
Cons: "Had to board three times, two different planes. I understand mechanical problems, but 3 hours later, and on another plane, the captain starts making stuff up, saying that the only reason we hadn't moved in the last hour was because people were using the bathroom, then something about having to deplane because the plane couldn't back up with us on it because of some sensor? And then, surprise ! All of the sudden they noticed there was an issue with his and some of the crews' hours and we had to wait till they could locate more crew. But they gave us each a 1/3 glass of water and later a $12 food voucher which didn't even cover a meal and beverage. Whoop-de-do. 7 hours later we finally boarded for the third and last time. The crew on the other hand stayed professional and friendly."

Pros: "Great Workers, and Super nice staff."

Pros: "Taking off and landing."
Cons: "Boarding was slow. Seating was cramped."

Cons: "Turbulence was horrible That there is no internet"

Pros: "Very friendly staff"

Pros: "The plane was new on the interior and comfortable."

Pros: "I liked sitting next to my friends."
Cons: "Lack of leg room"

Pros: "Crew was average."
Cons: "Airline nickle and dimes you for everything from carry on bags to soda. No in seat entertainment for a 4-hour flight. Read fine print when booking."

Cons: "Late also got here and had to wait 30 minutes just to get off plane"

Pros: "The price is great, and the staff are great too."
Cons: "Delays (it is what it is) but people tell me they’re notorious for delays. Bartender at airport told me they’re shocked if no delays from them occur. Lol... refreshments are not complimentary but I expected that. Would I fly frontier again? I probably would. Great price, staff, and wasn’t bad spacing in the seats. If you’re a tall person, won’t be comfortable."

Pros: "Flight attendants were friendly"
Cons: "Charged for personal items"

Pros: "It was clean, and the crew did great!"
Cons: "Way off schedule, way to tight of space, no way to sleep being such a late flight! As far as a beverage, they were out of everything!! Nice air line for quick trips,but to fly for 4 hrs at night from leaving at 12;00am, just impossible to sleep or really relax."

Cons: "Flight boarding was delayed, didn't have appropriate flight crew available so 20min delay. They did make up the time in flight but then we had to wait for a gate when we landed."

Pros: "The crew was most friendly and accommodating. Pilots very informative made a could be turbulent flight very smooth."
Cons: "Seats are very uncomfortable had a bar straight across bottom of my back. Lack of food and beverages. The plane should always be stocked."

Pros: "The crew was nice."
Cons: "The seats are very cramped and uncomfortable. The food and drink options are very limited. Carry on baggage fees are expensive and unnecessary."

Pros: "Great crowd of people, loved my co passengers"

Pros: "Having to buy seats for a family to seat together. The seats very uncomfortable. Seats don't recline."

Cons: "Unaware of extra charge for seats & very cramped"

Pros: "Cheap rate but hidden fees."
Cons: "They charge for both carry on and checked in luggage. And it's even more for carry on than for checked luggage. No recline whatsoever in seats. If you want a soda or snack, you have to pay extra for it."

Pros: "crew outstanding both flights"

Pros: "Easy boarding for handicapped passenger. Wheelchair was there immediately upon arrival in jetway."
Cons: "Small child cried much of the flight. Male, possible parent, did not comfort or try to quiet child. Charging for seating is ridiculous."

Pros: "I liked that I was able to select a seat."
Cons: "I did not like that I had to pay extra to select a seat, especially because the seat was not any more comfortable or spacious than the other seats on the plane. The staff rolled their eyes when customers requested service. I am never flying Frontier again."

Pros: "The plane left on time, the crew were excellent! Las Vegas to Milwaukee, I did need to pay $30.00 nor checked in my 23 lbs. carry on luggage."
Cons: "Milwaukee to Las Vegas. I was told that I need to checked in my 23 lbs. carry on luggage and to pay $30.00."

Pros: "Boarding was quick and efficient, flight was very inexpensive"
Cons: "Stuck in seats that could not recline at all, could not self check-in because I purchased through 3rd party website"

Cons: "As I was arriving to the terminal they were calling for the last boarding call, the terminal ended up being right around the corner. I got on the plane and looked at the time and it was 7:30 and the plane wasn't scheduled to leave until 7:45. I had to pay for my bag to be checked or else I would have had to pay for a carry on bag that doesn't go under the seat. To keep costs down I was ok and understanding until I got onto the plane and saw how cramped it was. The seats were so close together that we couldn't recline. I can deal with entertaining myself but requiring the people to be sitting straight up for the entire flight is not right. If it was a short flight then sitting up wouldn't be so bad, however it was close to four hours and those seats were very uncomfortable. The beep that usually comes on when the captain turns off the seat belt light kept going off. It would be understandable if an announcement was going to take place or the seat belt light changed. However it would go off and I would look and couldn't figure out a reason we were all of a sudden alerted, so it was very difficult to get any type of rest in the uncomfortable conditions. I left confused as to why I was required to spend money for a possible carry on that went above in the plane when I was so cramped."

Pros: "I liked everything with the exception below"
Cons: "No flight entertainment"

Cons: "Flight was delayed 1.5 hours. New hard plastic seats are awful"

Cons: "Seats too small and too close. Delayed flight"

Pros: "Everything went very smoothly. I have no complaints."
Cons: "No dislikes for this flight."

Pros: "Friendly staff"
Cons: "Delayed flight more than two hours."

Cons: "Not much leg room, no beverage served, there was a charge for soda and any snack. Also had to pay extra for carry on suitcase."

Pros: "arriving"
Cons: "The couple next to me was having a huge argument. It was serious emotional abuse and financial control. at one point the guy took her cash and credit cards as a s care tactic for her not to leave him upon arrival. That passenger should have been denied alcohol on the flight."

Pros: "Plane was comfortable"
Cons: "Aircraft arrived at 7:00, but we didn't start boarding until 7:45, took off I think around 8:10. I believe this prices could have been much faster. There didn't seem to be any rush to get us out on time and no apologies, also no discussion add to when we would now land so we could not tell those waiting for us when to pick us up. At one point I asked a flight attendant for some water and she got up in a huff, got it for me, but was very annoyed I asked."

Cons: "Super uncomfortable chairs for napping. No head rest, no recline, and the turn out table was super small so I couldn't lean forward on that."

Pros: "Crew was friendly"
Cons: "The seats were hard, and the bag fees"

Cons: "Long flights not compatible with seat design. Seems like a health hazzard. Can't keep head from falling forward. Always takes long time to check in. Kills you with fees. Will only use as last resort."

Pros: "The Bloody Mary was the only decent thing about both flights."
Cons: "It's was over crowded. The staff was rude. Other passengers were disrespectful. The whole mood of broth flight was dreadful."

Pros: "The efficiency of check in"
Cons: "The seating was uncomfortable."

Cons: "Our flight was delayed for an air issue. We sat on the plane for 2 hours before they offered water, keep in mind it was 100 degrees out. Then they let us off the plane to purchase our own water and use the restroom. Finally 4 hours late we boarded and left to our destination. I would not fly with frontier again. It almost felt like tourchure. No one from the company even contacted us to give any compensation it apoligy."

Pros: "I liked it was a nonstop flight."
Cons: "Frontier claims to be cheap flights done right. No. No no no no no. When Midwest Express became Fronteir there were some characteristices they shared: valuing their consumer, comfortable seats and professional staff. That brand is dead. If you are looking to fly cheap, you are far better off flying another aireline. Frontier claims to be cheap but they nickle and dime you for everything: pay for checked AND carry on luggage ($30/$35 ONE way), pay for selecting your seat at checkin ($45 additional for extra legroom, $5 if you're fine sitting in the middle seat at the back of the plane), if you want a mixed drink plan to pay $6.99 for the booze and another $2.99 for the mixer. The seats are hard molded plastic that do not adjust at all, and the tray table is the size of an ipad mini. I tried to sleep during the nonstop but to no avail. If I had flown Frontier with a connecting flight I have to believe I would've been more comfortable as I would have had a break from the awful seats and a chance at getting food and beverage worth far more for the money. I will fly Southwest forever now because of this experience."

Pros: "Damaged luggage, why must this be"
Cons: "Bad seats, late flite, damaged luggage, had to pay for carry on.flying is HELL"

Cons: "I vowed never to fly Frontier again but I had to go to a funeral last minute and they were all I could afford. Our flight was delayed 2 hours after we had already boarded. They offered no options for finding us another flight or anything. All the stores in the airport were closed because it was late and they offered us no food or drinks. Seats were unbelievably uncomfortable and didn't recline. Never flying with them again."

Pros: "I liked that it was a low price."
Cons: "I didnt like that you had to pay for everything and that they were really trying to shove the credit card down your throat"

Cons: "We had a 2 hour delay and then waited an hour before we could get off. Instead of arriving at 11:00 at night, we got there at 2 am and then rented a car and drove to our motel. It made for a long night/day"

Cons: "I was scheduled for the Sunday night flight. I was at the airport earlier the the one and a half hour that they recommend. The flight attendant never announced boarding the plane. When other passengers saw it was almost time to board they got in a line, and she started the check in process... and never announced the flight. She also never made any attempt to call my name over the loud speaker. On Monday night after being rescheduled, my flight was 3 hours late on departing because Frontier did not schedule a crew to be there. We were not compensated in any way, we were scheduled to arrive in MKE at 4:05 am and did not actually get to MKE until 7:35 am"

Cons: "Packed in like sadines. Seats that did not recline at all, for a 4 hour flight, that is ridiculous! !!"

Pros: "Friendly"
Cons: "Seats and having to purchase snacks and drinks. But I've never flown Frontier or Spirit before. I guess that's their deal."

Pros: "We were on time and staff was great"
Cons: "Comfort was awful and paying for seats are ridiculous why not add it to price makes more sense"

Pros: "The price."
Cons: "The seats are the most uncomfortable I've ever sat in! and You can't lay them back either!"

Pros: "The staff was friendly. We didn't crash."
Cons: "The plane was falling apart. No entertainment. No comfort. The reading light was broken."

Pros: "I got to Las Vegas in one piece"
Cons: "Packed in like sardines legs hitting te seat in front and your elbows jammed into the person next to you, seats do not recline at all , five inch wide by six inch long seat back trays. All this and no description of the conditions that could let you make and informed decision on weather you would ever buy a ticket on this airline again. The whole airline projects an atmosphere of complete indifference to how you think .. On and off the plane. No directions to bagge area in one of the most poorly designed airports in the US, no clear signage on how to get to the correct baggage area causing over 3/4 of the passengers to go to terminal 1 instead of 3."

Cons: "Delayed by 3+ hours. Crew seemed disorganized at times."

Cons: "Cheap! Need to pay for carry on??!! Will never use them again"

Cons: "Having to pay for 2 carry on , made the reasonable fare not so reasonable. Paying for your seat is unacceptable."

Pros: "Cheap cheap cheap! Hopped a flight to Vegas round-trip for $200. Made sure my personal item fit under the seat and avoided carry on fee. I'll tough out the small uncomfortable seats for three hours to save a couple hundred bucks! Do the research and before you fly and won't be disappointed."
Cons: "Seat are small and uncomfortable. You have to pay for ANY snacks and beverages in flight. Bring a book or make sure you have a game or movie uploaded before you board. No in flight entertainment whatsoever. Heck they don't even have any literature in the seat back other than the safety checklist."

Cons: "Seats were very uncomfortable"

Cons: "The stewardess announced baggage would be at 3, so we followed signs to baggage claim #3 and waited over 1/2 hour to find out she should have said TERMINAL 3. We had to take a bus to that terminal, ended up 2 hours behind schedule."

Pros: "Staff was attentive and happy"
Cons: "Nothing"

Pros: "Fast"
Cons: "No"

Cons: "Raging children.."

Pros: "Nothing"
Cons: "Everything"

Pros: "We got in 30 mins early!!"

Pros: "Nothing"
Cons: "I dint like anything"

Pros: "Stewardess was the best ever. Very entertaining and funny. Loves her job obviously. Clean Plane Ontime Great Overall"

Cons: "Crapped seating conditions"

Pros: "No frills"
Cons: "No frills"

Pros: "The air fare is excellent."
Cons: "I was not able to check in from home for some reason. Which has happened multiple times before."

Cons: "Temperature was 68 ."

Cons: "I will never use or recommend Spirit Airlines. Better to pay more to other airlines. Why? Spirit knows why."

Pros: "Everything worked flawlessly. No problems. Nice people."

Cons: "I didn't get a refund"

Cons: "Not able to get pre-brding online and for the ticket clerks it was befuddling, and they had to get mgr over-rides."

Pros: "NOTHING"
Cons: "EVERYTHING, Lets learn to do our jobs"

Pros: "Cool snack, drink combos and options."

Pros: "..."
Cons: "..."

Pros: "Was really quick , & everyone was friendly !"
Cons: "Everything was great !"

Pros: "Fast and i expensive"
Cons: "Too cold not comfortable"

Pros: "The cheapness of the tickets was very cheap"
Cons: "Not über comfortable, but worth the price!"

Pros: "Price. Everything went smoothly."
Cons: "Nothing comes to mind."

Cons: "Constant delays with long waits"

Pros: "Nothing"
Cons: "Nothing about them."

Cons: "Luggage fee scams. Paying each way for baggage."

Pros: "I liked everything about it...."
Cons: "there was nothing that I didn't like about it"

Cons: "the pilot did a terrible job communicating with its passengers about landing. 5 mins before we were declining toward the runway to land the plane the plane increased its speed and steadily began to incline again straight back into the air for about 40 mins. No aircraft staff communicated with any of the passengers about what was going on. Everyone on the plane was extremely shaken up."

Cons: "please see my scathing 1x page long review to feedback"

Pros: "IT WAS FAST TO GET SEATED"
Cons: "There was no leg space at all"

Cons: "Aircraft was cold, No blankets."

Pros: "Nothing"
Cons: "Everything, everything is about money and nothing is about the customer"

Pros: "Boarding was quick and efficient"
Cons: "To many delays"

Pros: "All good"
Cons: "All gw"

Pros: "Shopping"
Cons: "The heat, traffic and way too many people."

Cons: "How a passenger in a wheelchair was treated rudely and completely ignored."

Pros: "How fast it was to get in and out"
Cons: "It's pretty squishy"

Pros: "I liked that Spirit upgraded me to a window seat with no cost and that there were no delays."
Cons: "No dislikes"

Cons: "NO, Snacks or drinks on plane, had to pay,wrong"

Cons: "All drinks were $6"

Pros: "Dedication to safety"

Cons: "Seat is not big enough for a normal human. Didn't recline and virtually no padding."

Pros: "Cost of fare"
Cons: "No leg room"

Pros: "efficient"
Cons: "nothing"

Pros: "Entertsining"
Cons: "Very close minimal space for movement. Overall not bad for the price."

Pros: "Terribly uncomfortable."

Pros: "Super affordable. Direct route."

Cons: "Rude Supervisor"

Pros: "The price"
Cons: "the delay, the miscommunication, and no sense of urgency"

Pros: "Drinks to much money for a soda"

Cons: "felt like a sardine in the plane"