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Fri 12/15
Fri 12/22
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Airports
Origin
Omaha
$267
only
$267
San Antonio
$295
only
$295
Minneapolis
$305
only
$305
Atlanta
$261
only
$261
Orlando
$287
only
$287
Newark
$370
only
$370
Austin
$286
only
$286
Jacksonville
$333
only
$333
Philadelphia
$309
only
$309
Washington
$327
only
$327
Boston
$309
only
$309
Destination
Blountville
$261
only
$261
Thu, Jan 18
ATL
TRI
1h 10m
Mon, Jan 22
TRI
ATL
1h 18m
Trip: 5 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
LGA
YUL
Excellent 8.0

it was easy to navigate .

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

MSP
YXE
Excellent 9.3

I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.

ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

SEA
LAX
Okay 5.3

Mu seat!

My baggage took for to long to arrive

Tue, Jan 9
OMA
TRI
5h 54m
Tue, Jan 16
TRI
OMA
4h 46m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

ATL
CLT
Excellent 9.6

The flight was late

TUS
PHX
Mediocre 2.0

Nothing.

Everything.

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

Wed, Feb 14
AUS
TRI
5h 25m
Wed, Feb 21
TRI
AUS
4h 47m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14235 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
LGA
YUL
Excellent 8.0

it was easy to navigate .

SEA
LAX
Okay 5.3

Mu seat!

My baggage took for to long to arrive

MSP
YXE
Excellent 9.3

I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.

ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

DEN
ATL
Excellent 8.6

On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.

On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.

Wed, Feb 14
SAT
TRI
5h 17m
Wed, Feb 21
TRI
SAT
6h 39m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TUS
PHX
Mediocre 2.0

Nothing.

Everything.

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

TPA
ORD
Excellent 8.0

Average. Expectation for US airlines are so low this flight score average.

AUS
CLT
Excellent 10.0

My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!

Nothing.

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

Sat, Feb 10
MCO
TRI
4h 12m
Wed, Feb 14
TRI
MCO
5h 31m
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14235 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ATL
ABE
Okay 4.0

Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

JFK
YYZ
Excellent 10.0

The staff is very friendly. Most pleasant airline I've flown with.

GSO
ATL
Excellent 10.0

Plane nice and comfortable

ZAG
CDG
Good 6.0

Old plane, bad food & old crew

Wed, Jan 17
MSP
TRI
6h 00m
Sat, Jan 20
TRI
MSP
5h 13m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

AUS
CLT
Excellent 10.0

My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!

Nothing.

ATL
CLT
Excellent 9.6

The flight was late

LHR
ORD
Excellent 8.0

The staff were nice and helpful.

Internet sucks

Thu, Jan 25
ATL
TRI
1h 08m
Sat, Jan 27
TRI
ATL
1h 16m
Trip: 3 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

SYR
MSP
Excellent 8.0

WiFi and free tv shows

My seat wouldn’t recline

GSO
ATL
Excellent 10.0

Plane nice and comfortable

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

LGA
YUL
Excellent 8.0

it was easy to navigate .

Thu, Jan 4
PHL
TRI
5h 25m
Sat, Jan 6
TRI
PHL
4h 14m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

CLT
SJU
Mediocre 3.3

Direct flight

Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

TUS
PHX
Mediocre 2.0

Nothing.

Everything.

AUS
CLT
Excellent 10.0

My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!

Nothing.

Mon, Jan 8
BOS
TRI
5h 18m
Wed, Jan 10
TRI
BOS
4h 57m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

ABQ
ORD
Excellent 8.0

everything fine

having to gate-check our hand luggage

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

CLT
SJU
Mediocre 3.3

Direct flight

Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats

Thu, Jan 25
ATL
TRI
1h 07m
Fri, Jan 26
TRI
ATL
1h 19m
Trip: 2 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
LGA
YUL
Excellent 8.0

it was easy to navigate .

IND
DTW
Okay 4.0

No wifi couldn’t do any work

Was looking forward to completing some work but the wifi never came on.

ATL
ABE
Okay 4.0

Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

ZAG
CDG
Good 6.0

Old plane, bad food & old crew

Mon, Mar 26
BOS
TRI
5h 59m
Thu, Apr 5
TRI
BOS
4h 20m
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
CLT
SJU
Mediocre 3.3

Direct flight

Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats

LHR
ORD
Excellent 8.0

The staff were nice and helpful.

Internet sucks

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

AUS
CLT
Excellent 10.0

My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!

Nothing.

TUS
PHX
Mediocre 2.0

Nothing.

Everything.

Tue, Mar 27
BOS
TRI
4h 33m
Thu, Apr 5
TRI
BOS
6h 29m
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

AUS
CLT
Excellent 10.0

My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!

Nothing.

ABQ
ORD
Excellent 8.0

everything fine

having to gate-check our hand luggage

LHR
ORD
Excellent 8.0

The staff were nice and helpful.

Internet sucks

Wed, Feb 7
MCO
TRI
4h 03m
Wed, Feb 14
TRI
MCO
5h 31m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14235 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
GSO
ATL
Excellent 10.0

Plane nice and comfortable

SEA
LAX
Okay 5.3

Mu seat!

My baggage took for to long to arrive

ATL
ABE
Okay 4.0

Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.

LGA
YUL
Excellent 8.0

it was easy to navigate .

DEN
ATL
Excellent 8.6

On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.

On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.

Wed, Mar 28
BOS
TRI
4h 43m
Thu, Apr 5
TRI
BOS
4h 20m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

ABQ
ORD
Excellent 8.0

everything fine

having to gate-check our hand luggage

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

TPA
ORD
Excellent 8.0

Average. Expectation for US airlines are so low this flight score average.

Thu, Jan 11
EWR
TRI
5h 14m
Sat, Jan 13
TRI
EWR
4h 18m
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14235 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

MSP
YXE
Excellent 9.3

I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.

LGA
YUL
Excellent 8.0

it was easy to navigate .

GSO
ATL
Excellent 10.0

Plane nice and comfortable

Thu, Mar 29
BOS
TRI
4h 59m
Thu, Apr 5
TRI
BOS
4h 44m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ATL
CLT
Excellent 9.6

The flight was late

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

CLT
SJU
Mediocre 3.3

Direct flight

Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats

JFK
MIA
Excellent 8.8

Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.

Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.

LHR
ORD
Excellent 8.0

The staff were nice and helpful.

Internet sucks

Wed, Feb 14
BOS
TRI
5h 53m
Sat, Feb 17
TRI
BOS
4h 33m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
CLT
SJU
Mediocre 3.3

Direct flight

Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

ATL
CLT
Excellent 9.6

The flight was late

ABQ
ORD
Excellent 8.0

everything fine

having to gate-check our hand luggage

TUS
PHX
Mediocre 2.0

Nothing.

Everything.

Thu, Jan 4
IAD
TRI
3h 40m
Fri, Jan 12
TRI
IAD
3h 17m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

LHR
ORD
Excellent 8.0

The staff were nice and helpful.

Internet sucks

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

Thu, Feb 1
IAD
TRI
3h 30m
Sun, Feb 4
TRI
IAD
3h 41m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ABQ
ORD
Excellent 8.0

everything fine

having to gate-check our hand luggage

ATL
CLT
Excellent 9.6

The flight was late

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

CLT
SJU
Mediocre 3.3

Direct flight

Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

Thu, Feb 8
JAX
TRI
3h 11m
Sun, Feb 11
TRI
JAX
5h 58m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

AUS
CLT
Excellent 10.0

My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!

Nothing.

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

ABQ
ORD
Excellent 8.0

everything fine

having to gate-check our hand luggage

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