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Cons: "This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic."

Cons: "Wifi would not work"

Cons: "Excellent experience during covid times."

Cons: "I was really surprised that economy seats were not blocked off for COVID. They are tight enough as it is and I used SkyMiles to upgrade my seat and sat in a seat that was no different from economy and sat next to someone as well."

Pros: "That i was able to watch movies, snacks were provided and water"
Cons: "Nothing really!"

Cons: "Everything was great"

Pros: "My favorite airline to travel from Denver to Puerto Rico, round trip, and in Atlanta I will make the stopover, I also feel so safer to travel with my cat ... they are the best airline in everything"
Cons: "Let people who travel with pets earn extra points for taking them with Delta"

Cons: "Broken tray table literally off its hinges and unusable."

Cons: "No social distancing at all while boarding and exiting the plane you must keeplpeople in their seats !!! I love your airline although I usually just pick the best deal but it’s always a pleasure when that option is also delta"

Pros: "Customer service"
Cons: "If was cheaper to Checked baggage"

Pros: "The flight was on time"
Cons: "too crowded"

Pros: "Delay with boarding"

Cons: "No ear plugs offered and my iPhone jack didn’t fit."

Pros: "The crew did a mediocre job of keeping us informed as to the delay of takeoff."
Cons: "There was some type of mechanical or electric issue that delayed our flight by 30 minutes or so, which is unwelcome for a flight that late at night."

Pros: "The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling."

Pros: "Flight was smooth and amazing"
Cons: "Nothing"

Pros: "The pilot kept us updated."

Cons: "Nothing all excellent"

Pros: "Nothing"
Cons: "See previous"

Pros: "Crew amazing, seat not too comfy"
Cons: "Sits uncomfortable"

Pros: "Crew was night seat sucked plane was cramped"

Cons: "My sister’s checked in luggage was in poor shape when we got it in Albany. We noticed an outside compartment was unzipped. So we checked to see if anything was missing and a souvenir from Mexico was gone. Then we realized a zipper was missing from the luggage and then decided to check all the other compartments and realized her bag of jewelry was gone. The woman at baggage services in Albany told us Delta is not responsible for lost belongings. Also tried to tell us theft is not an issue because there are cameras everywhere. Well you are telling someone that is missing a bag of jewelry that theft is not a problem. Also, there may be cameras everywhere but I doubt anyone is going to review those cameras to see what happened. I will never fly Delta again."

Cons: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."

Cons: "A lot of turbulence"

Pros: "Crew was excellent, seats are never excellent"

Cons: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Pros: "The crew was excellent"
Cons: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"

Pros: "Food was decent and crew were nice enough"
Cons: "Seat space was small and cramped. Entertainment was poor unfortunately"

Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."

Pros: "I like that I was able to request a window seat and was obliged to get another one."
Cons: "My flight was cancelled and I had anxiety about being at my destinations on time because I had to travel another hour away without knowing if my ride would be able to wait for me. However, I was booked on another plane that wasn't damaged which got me there on time,but once I arrived my luggage was no where to be found. I was promised my luggage on the same day,but I didn't get it until 11:30pm that night from a 2:40pm flight. I had to go out and spend money on toiletries,night wear and my medicine because of not having my luggage. Just totally disgusted by the overall experience and wouldn't wish it on anyone."

Pros: "Efficient boarding"

Pros: "Nothing at all."
Cons: "The fact that this is the second time I’ve been stranded at my layover city without a flight out. Also, the second time I had to rent a one way car and drive through the night to make my morning meeting. United is the worst."

Pros: "Nice equipment for the ride and pleasant staff"

Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."

Pros: "The crew went out of their way to make sure they got the plane ready as quickly as possible and get us to Jacksonville as quickly as possible."
Cons: "Delta lost the plane for over an hour. After already spending 10 hours in ATL because of an earlier delay due to human error I was extremely disappointed in Delta that my flight out of Atlanta was delayed by an hour because they LOST the plane and couldn’t find it or the truck to bring it to the gate. This kind of error on Xmas eve is embarrassing. Delta didn’t do anything for the passengers affected by this. I was dumbstruck by the apathy of the Delta employees at the gate (the exception was the flight crew, who tried to get the aircraft there earlier). Because Delta did nothing but make error after error I arrived at home 11 hours later than my original flight was booked for on Christmas Eve, missing Christmas Eve Services and family traditions. When I need to get somewhere on time I’ll never rely on Delta after this experience."

Pros: "Quick and easy boarding. Quick flight"
Cons: "Audio entertainment quite limited"

Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"

Pros: "Staff were friendly and worked hard."
Cons: "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."

Pros: "Free WiFi"

Pros: "More seat room than expected for economy tickets. Good service, on time, polite staff"
Cons: "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"

Pros: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Cons: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."

Pros: "Nothing."
Cons: "Plane was supposed to depart at 9:09pm. An announcement was made that in Atlanta which is Delta hub, there were no flight attendants for the flight so we had to wait for another crew to fly in. That's just unporfessiknal. To make matters worse, the gate agents didn't make announcements even if just to say we know this isn't good and we will update you asap even if just to tell you we are still waiting on word. Total silence and seeing the gate agents laugh and talk amongst each other was pretty bad."

Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."

Cons: "Everything that could have gone wrong with my flights, went wrong. On my way from LA to Raleigh (through Atlanta), I was affected by the weather conditions at Atlanta. I understand that the weather is beyond Delta's scope of control, but customer service is not. I had to wait in line at LAX for 8 hours to even get information on what had happened, and what solutions were available. The customer service call center was collapsed, and at the airport counters at one point there was ONLY ONE DELTA REPRESENTATIVE serving a line of more than 100 upset customers. This IS Delta's fault, and it is unacceptable. This definitely was under Delta's control, but in order to save a few dollars in overtime for emergency staff Delta was willing to let its customers make terribly long lines, miss their flights, their connections and consequently their commitments. It is disappointing to observe how Delta believes that a few dollars saved on extra staff and emergency measures can offset the irreparable long term damage to its business due to upset customers. My way back from Raleigh to Los Angeles was also a disaster. Without any type of explanation and nothing more than an email announcing the change, the nonstop flight I bought was replaced by a 1-stop flight with connection in Atlanta. This was NOT THE PRODUCT I PURCHASED. There is a reason I paid a premium for a nonstop flight, and Delta did not hesitate in providing me with a less valuable product without any explanation or refund. Delta prioritizes its operational metrics - an obsession to fill and overbook its capacity - over its customers' experience, one again under the foolish belief that short term savings in any way offset the long term damage of disappointed and alienated customers. I will NEVER FLY DELTA AGAIN. I will do whatever I can to transmit my experience to everyone I know. At a time where major airline carriers are in the spotlight due to abusive practices (i.e. the United passenger case), I still find hope in knowing that alternatives such as Southwest still put their customers first, over the ethereal benefits that a few-dollar savings in operational expenses can provide."

Pros: "Movies"
Cons: "Sat in Delta Comfort and a loyal Delta flier, except had the bad fortune of taking off at 830 ATL time and apparently Delta doesn't find it important or a good idea to sell food after that time. The logic behind this is beyond me. I'm willing to pay $9 for a few cheese slice and crackers or a sandwich yet they don't offer anything, not even to first class which would really irritate me had I paid 1000 bucks. Ontop of that the crew which is normally excellent, was feisty and rude and wanted nothing to do with their job"

Pros: "Clean plane, good service. on time departure, early arrival."
Cons: "I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear."

Pros: "Length of flight was good, one of the flight attendants was very nice"
Cons: "Flight attendant arguing and having words with a passenger BEFORE the flight even took off was very alarming, the attendant had walked past the seat, we saw her face change, she halted and walked back to the passenger and a very heated and negative exchange ensued, then another flight attendant came out and threatened to evict the passenger from the flight, this was before the flight even took place .... all passengers were like just remove them already ... t his is a short flight and most of use were connecting from a long flight from overseas ...."

Cons: "Delta Flight #1494 On my return flight, I had to pay for a 2nd ticket to fly out early since Delta was cancelling flights to the south and I didn’t want to get stuck in Philadelphia. When the plane arrived for a layover in Atlanta, there was a flight going on from the first 2 people waiting to deplane. In my distraction and fear, I left my water bottle next to my seat. When I realized that I had left it, I went back to the gate and told the gate attendant that my bottle was next to my seat. She would not call down to the plane, nor walk down, and told me I had to wait until the entire flight had boarded. I explained that my connecting flight was boarding across the airport. The bottle was expensive and had great sentimental value. A couple times, I tried to ask people boarding the flight if they would tell a flight attendant to retrieve my bottle. The gate attendant told the boarding passenger to ignore me. When the flight had completely boarded, the gate attendant went down to the plane only to return to me to tell me that the flight attendant(s) allowed the cleaning crew to take the bottle. The gate attendant called the cleaning service and then she told me that the bottle was waiting at the tower and that I could ask at my next gate to have the bottle delivered to that gate. Since my connecting flight had already started boarding I had to run/train it across the airport to arrive at the gate. When I told the 2nd gate attendant, the story and asked him to call the tower to get my bottle, he told me that “wasn’t a thing” and that the 1st gate attendant lied to me. I had to board since they were getting ready to close the plane. This incident was compounded to many unpleasant experiences I’ve had with Delta over the past few years (losing my luggage and lying about it, damaging my suitcase, etc., etc.). I don’t understand how you can continue to be successful as an airline when you run your operation the way Delta does."

Cons: "A flying chicken bus. The air conditioning was really loud."

"It was comfortable and organized."

Pros: "Nothing, was scheduled to depart at 10AM, is 3 PM and no info whatsoever."
Cons: "Taking ownership of the issue by the staff at the counter."

Pros: "Good services"

Pros: "Everything"
Cons: "Nothing"

Cons: "Leg room and seats are uncomfortable"

Cons: "Some of the crew. Eapecially first class was slow and poor at communicating"

Pros: "The crew was super friendly and attentive"

Pros: "That the flight was a very reasonable price"
Cons: "The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me"

Pros: "Nothing"
Cons: "Everything"

Cons: "They need to stop selling the flights at full capacity"

Pros: "Quick Flight and nice crew."
Cons: "The crew wasn't the problem at all. Some of the passengers were just being obnoxious and sitting next to their friends not what their seat numbers were. The BIGGEST problem are the packed planes with no social distance between passengers which is a HUGE concern for me."

Pros: "Staff was nice."
Cons: "Nothing really"

Cons: "Accommodates"

Pros: "The overall flight was good!"
Cons: "Maybe make sure that communication between connecting flights are quick and efficient."

Pros: "Movie selection and comfort of seats"
Cons: "They somehow “lost” luggage for half the hee passengers, and we had to wait for 2 hours by the carousel for them to “find” it. Totally unacceptable."

Pros: "Nothing"
Cons: "Boarding process"

Pros: "Everything was great"
Cons: "Nothing"

Cons: "Landing"

Cons: "Didn't get snack. WiFi entertainment wasn't working."

Cons: "Flight was cancelled, some staff I dealt with to rebook had some attitude issues, others where fine. Overall not very transparent throughout the process. Definitely could've been much more helpful."

Cons: "I had little leg room"

Pros: "The greatest part of the trip for me was the smooth landing."
Cons: "I wanted a voucher ride but they only needed a few volunteers."

Pros: "ABSOLUTELY NOTHING!"
Cons: "At 12:40 p.m. we boarded American Airlines flight 1350 in ATL, just to SIT on plane for 1 1/2 hours (half the time with NO AIR). Computer problems. Had to get off plane, then had to wait in 3 lines. Agents were so UNPROFESSIONAL! Kept saying flight would go... DID NOT go until another plane came in at 9:00 PM! We, needless to say missed our connecting flight to SYDNEY and had to wait til next day and fly to SAN FRANCISCO, then to MELBOURNE, then on to Christchurch. We MISSED out on TWO DAYS of our short trip! which included missed reservations!!"

Pros: "I had someone waiting on me at the gate to escort me to the plane! Great service!"
Cons: "I called the American 1-800 number and was initially greeted with the worst customer service I’ve experienced. I wish i knew her name. I hung up and called back and was helped so well by Anna."

Pros: "How fast they had us in the air (5 min early)."
Cons: "In their rush to leave, they didn't communicate with the on board crew about overhead bins and I was forced to check a priceless item that I purposely wanted with me in the cabin. The overheads were empty above my own seat. I wasn't allowed to go back and reclaim my bag because they had already taken it. And they were completely indifferent to my situation, which isn't surprising given they didn't understand the value of my item. Thus, I had a full blown panic attack for my entire 2 hour flight, my medicine being one of the items also in my now checked bag. It was too late, my bag was taken and thrown under the plane by the time it struck. And the flight attendants also had on perfume that brought on a tension headache due to my sensitivity to scents. Considering they work in a recycled air tube, this seems like a vast oversight on their part and should consider that not everyone can handle even the faintest of perfumes. It may not seem like a big deal to them, because mental illness is still seen as a made up thing, but it was enough of a trigger that I will not fly American Airlines again."

Pros: "the staff was great from check in at the airport until I landed"
Cons: "I wish the snacks were heathy like dried fruit and nuts"

Pros: "The airplane was modern, clean and comfortable and the flight was on time"
Cons: "Everything was good"

Cons: "The flight was late"

Pros: "VEry good Cabin crew and the plane was reasonable new"

Pros: "Wasn't completely full."
Cons: "Nothing"

Cons: "An extremely rude woman told me there was no space to place my bag in the overhead compartment and forced me to step aside and check my backpack. I didn't have a purse or any other item, just a backpack. I told them I had medication and they told me to just put it in my pockets. So I stashed my medicine in my pockets and had no room for my personal items or valuables. I had a hiking backpack with a water bottle in the side, and since they forced me to check the bag, my water bottle flew out of the pocket while it was being loaded onto the plane. Fortunately they at least tracked me down and brought my stainless steel water bottle to my seat. However, it wouldn't fit in the pocket in front of me and I had no other bag to store it in so I had to hold it and a few other belongings in my lap for the entire flight. I also had some other fragile items in my backpack that may or may not be okay. Also, when I boarded the plane, there was still space...there was no need to be so rude and force me to check a bag being used not only as my suitcase but as my purse as well. I'm so displeased with American, their staff, and their overall disorganization. How ridiculous."

Pros: "The actual crew on the plane were great"
Cons: "On my trip to Atlanta from new York the gate staff were horrible. Nasty attitudes and forced me to check in a bag that is made and approved by airlines to be considered a carry-on making me miss my 6 am flight to then book me on a 930am flight that was delayed for about an hour. I've never experienced this with any other airline before. Very disappointed"

Pros: "Nothing"
Cons: "Flight attendant called cops on passenger sitting next to me to be escorted off the plane for no reason!"

Pros: "The gate agents did a good job of making sure the boarding process was organized, despite confusion with two Chicago-bound flights departing from the same gate in a short window. Delay was communicated far enough in advance that I didn't travel to the airport until it was necessary."
Cons: "The flight was delayed 3 hours due to the incoming aircraft, but nobody at the gate or onboard offered any explanation or even acknowledged the delay. The aircraft did not handle turbulence well at all... one of roughest flights in recent memory despite avoiding weather. Wifi had weak signal (on a 70-person jet!) and the streaming entertainment did not work the entire time... it either did not load or I got an error message."

Pros: "Quick flight, great service"
Cons: "Was not accommodated for a missed flight"

Pros: "Flights were on time if not early-Excellent"
Cons: "E tickets or even itinerary should have terminals listed on E ticket LGA-got off at Am terminal B to find out I was leaving from C Had to take shuttle to C. Return to NY same issue-had to ask what terminal I was at To notify my driver once I was off the plane."

Cons: "The obese person was NOT supposed to sit next to me (in my row) he had the seat in front of me. He saw that there were 2 men in his row, he switched to sit in the middle seat 1 row behind. However, i paid extra to move up and i ended up being squashed, sitting very uncomfortably. The man took up half my seat. The flight attendants knew of the messed up seating but did not correct it. Overall disappointed, they should make sure everyone sat in the right place."

Pros: "Pilot announced a change in time."
Cons: "Paying for my plane ticket broke college kid..."

Pros: "Really great flight"
Cons: "The wait"

Pros: "I like that the crew was professional and courteous."
Cons: "That I was there and hour before my flight and my seat was given up. I didn't like that people are allowed to retract all the way making my flight uncomfortable."

Pros: "I have been traveling several times with this airline and think they are good overall."
Cons: "Reclining chair sometime is not working."

Cons: "Flight was late arriving to Atl flight was late arriving to Chicago made me miss my connection to FNT American rebooked (after they told me they hold plane I ran through 5 concourses to get there n American still left me and several other passengers) through United late flight to FNT a 4 hr lay-over turned into 6hrs 2 plane changes cause of mechanical issues n had to run 2 concourses over still was late leaving and arriving to FNT...."

Pros: "Crew was very professional and courteous. Our plane landed early which is a plus"
Cons: "I didn't like the fact some of the seats appeared to be dirty , I sat on a book."

Pros: "Everything was perfect from the boring to me getting off the plane"
Cons: "nothing wrong"

Pros: "food"
Cons: "My flight was overbooked. I almost didn't make it home."

Pros: "The passengers"
Cons: "A/c was broken"

Pros: "Everything was great"
Cons: "I like everything"

Cons: "They overbooked the plane and the customers used the overhead compartments for very small items; such as bags and briefcases which made the overhead fill quickly."

Pros: "We didn't crash."
Cons: "The crew was just downright rude. Condescending rude and full of tude. Also they are all 100 years old and one lady was so fat she could barely fit in the aisle. Come on AA...really you can't do better than this?? Seats were uncomfortable as can be and food weas slightly worse than average airplane food. funny thing is I always fly delta and delta partners but this time I thought I would go the cheaper route. Never again will I fly American anything anywhere. Very disappointed. There is nothing positive to say about anything except the fact that we didn't crash. We were also delayed 2 hours and sitting on the Tarmac. Horrid experience."

Pros: "Very little"
Cons: "Flight was delayed because of weather, which is understandable. The way your staff handled this in both Atlanta and Philly was totally unacceptable. No one knew what to do. I missed my connecting flight to Rome, Italy. I got a good deal on the tickets but in the future I will stick with Delta."

"Non stop flight with no issues. Wish they weren’t seasonal to Asheville"

"All was excellent"

Pros: "Quick boarding. A bit of personality from pilot"
Cons: "The delay at gate was said to be 10 minutes- no update for at least 30. Almost an hour waiting for gate"

Pros: "Crew was friendly, just wish they would offer a full can of soda or a water after a 3 hour delay."
Cons: "Leaving on time, but that wasn’t Allegiant fault. The 3 hour delay was all weather related."

Pros: "Direct flight"
Cons: "Online check in, we’re charged for everything, EVERYTHING. For that I’ll take a connection next time"

Cons: "They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up."

Cons: "I don't think any sanitization took place in between the people who rushed off the plane and when my flight boarded."

Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."

Cons: "We had a 40-minute mechanical delay."

Pros: "the non-stop flight works very well. lay overs are never welcomed, but tolerated because they need to be"
Cons: "hard to think of anything"

Pros: "Good crew"

Cons: "Reclining seats would be great!!"

Cons: "Late to load and then put us all on the plane and made us sit on tarmac for over 1 1/2 hours"

Pros: "Crew was nice"
Cons: "Leg room"

Cons: "The air pressure in the cabin was awful. My ears hurt & it gave me sharp pains in my head. Even typical yawning & blowing nose did not help."

Pros: "The crew was very nice,,"
Cons: "Im not sure, everything was just so nice,, more chatting mabye talkin more,,"

Pros: "Good pilots"

Pros: "Cool"
Cons: "Good"

Pros: "It was good quality for the price."

Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"

Pros: "Everything was perfect. New plane, super clean!! Even though the seats don't recline, they're still quite comfortable. I love how wide the aisle is...people have plenty of room to move around."

Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"

Cons: "Seats were not comfortable"

Cons: "Nothing"

Pros: "That we landed safely in 20 mph winds."
Cons: "Stop stuffing too many people in an airplane, stop charging for every little thing, nothing nice or fun about flying in the US.It is just the fastest way to get to places..International airlines are much better and not cattle planes."

Pros: "Allegiant knows how to get people off and back on the plane ASAP. The last few flights I have taken we left early and arrived earlier than planned because of this. Crew was friendly. I like the fact the flights are direct and no layovers at airports."

Cons: "it was very hard to hear the stewardess"

Pros: "Efficient, direct flight, outstanding price, quick boarding, left late but arrived on time"
Cons: "Nothing. I did not try food or entertainment on this flight."

Pros: "Everything was done right"
Cons: "The landing was rough"

Pros: "Great flight"

Pros: "Short flight and pilot was able to explain delay"
Cons: "Long delay due to many planes in front of us, no offer of water only drinks we have to pay for"

Cons: "Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process."

Pros: "It was great"

Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"

Cons: "The flight was delayed 30 minutes"

Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"

Pros: "Quick non stop."

Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."

Cons: "Lost my bag"

Pros: "I liked that the flight was fast but I was coming from Vegas so it’s not that far."
Cons: "They charged me $50 for a carry on even after I told them repeatedly that I tried to change it on my ticket days before I was leaving. It would not let me change it or even check in on the mobile app. It was very hot and we had to wait for awhile before any air conditioning started. No entertainment or complimentary drinks."

Pros: "Cheap."
Cons: "Both departing and return flights were delayed by just over 5 hours."

Cons: "Moving from one gate to another. The three hour delay. It appeared that no one person really knew what they were doing. The disabled in wheel chairs we left on there own. One elderly woman literally fell out of her wheel chair to the floor. I was discusseded by the events of the airline."

Pros: "Flights were all on time"

Pros: "Cleanliness, friendliness, on time."
Cons: "Charging for drinks and snacks snacks.."

Pros: "friendly staff and clean enviornment. no nonsense flight."
Cons: "nothing to say except that seats could be a little more comfortable."

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Pros: "other airline seats are concave, forcing my back in to a painful posture. I'm 5'2", 120 lbs, so I'm not the normal body; but I just can't imagine who finds concave comfortable. Thank you Allegiant for a chair with a more-flat back."
Cons: "I was surprised with the carryon fee and wondered if I would have to pay fees to use the toilet. I didn't use it, so I don't know."

Pros: "Allegiant is a great flying experience! A little bit of a wait at BLV,but that will be fixed once they get the other TSA checking completed. VLP was a smooth and easy experience!"
Cons: "We weren't given a menu in the Kayak App to choose seats or bags at purchase. Kayak needs to rectify this. It caused us to spend more money on our bags especially..."

Pros: "The crew was plesant and helpful."
Cons: "The flight was delayed 35 mins. Then we couldnt get luggage when we arrived because of lighting. We were told to go one place and our luggage was taken somewhere else."

Pros: "Nothing"
Cons: "I paid for 1A. Was moved because "the crew needed the seat" to the middle. There were SO many open seats. Was unacceptable."