I was impressed by all personnel involved with my flight
our flight was delayed over an hour, I would have appreciated if
someone would have been forthcoming as to why we were late boarding and then once boarded why we still were grounded.
I feel if a person knows why their flight is late its easier to accept and plan accordingly. In this incidence I had family member with small children picking me up and was unsure as when to communicate my arrival time..
The people on the plane - were very nice ! Service was great on board aircraft !
They lost my luggage from Denver - only 7 people on plane and cant keep track of luggage!! When I got to Denver airport I waited at ticket counter to get checked in for 40 minutes and no attendant at counter !! Not impressed at all !!! At Kearney airport no attendants available until I called them - when my luggage didn't arrive ! They were all outside - doing something- didn't even know I was still in the airport office ! I went behind counter to get phone numbers to call - to contact an attendant!!! Not a good day !!!!
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