I did enjoy the on plane service and how polite they were. They were trying their best. They went to every effort to keep us safe.
The penair plane was SO tiny (smaller than the tiny united ones that usually fly out of arcata) and SO loud. Ive experienced turbulance before and its no big deal usually. This was awful! I almost vomited as it felt like a roller coaster.
Also there was a hole on the wall next to the window that pushed through the first interior layer of plane. It looked like the interior was made with a thick paper maché type material which I was not a huge fan of.
I have limited mobility and there were wheelchairs available in Denver and Pierre. Without them and the people that pushed them, we would not have been able to make the trip.
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Great Lakes Airlines
Penair
United