This flight route requires at least one stop and takes a minimum of 15h 47m.
A passport is required to fly from Wroclaw to Orlando.
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Wroclaw airport is called Wroclaw Strachowice and the only airport in Orlando is Orlando.
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Read more about Delta
Pros: The crew.
Cons: Nothing was mediocre about the crew or delta. The other passengers around us made a 4 1/2 hour flight feel like 8 hours of hell.
Cons: Delayed boarding
Pros: Delay with boarding
Cons: Great flight
Pros: The space between passangers and the steps the crew took to ensure our safety.
Cons: Nothing it was a perfect flight.
Cons: Seats were a little dirty especially for the COVID-19 going around.
Pros: Crew was helpful, friendly and offered great service.
Cons: I felt everything was pretty much fine. I thought that some of the Captain's announcements were hard to hear, but it's just a minor issue.
Cons: Sitting in first class
Cons: WiFi didn’t work at all.
Pros: Horrible delay with unruly customers on the plane. But the flight attendants did great handling them
Pros: Seat was great, complimentary snacks and alcoholic beverage
Pros: Crew, as always, excellent. The people of delta are what keep you coming back.
Cons: Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it
Cons: It could have left on time or they could have told us they weren’t leaving and let us get some sleep.
Pros: The crew was one of the best I have ever experienced. They even had the flight deck wish a happy birthday to my 89 year old mother in law.
Pros: Great food and service in first class
Cons: Water waiting on table on arrival
Pros: The food and the treatment
Pros: Very comfortable, great entertainment selection
Pros: Almost everything
Cons: Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen.
Pros: I loved flying delta comfort. I’m going to do it more often.
Cons: 6 hours late. Unacceptable.
Cons: We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!
Pros: I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean.
Cons: Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)
Pros: Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!
Pros: This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable.
Cons: No Gluten free option
Pros: The lady at the ticket inter helped me em get eat I wanted!
Pros: Entertainment system great. Individual choices include recent movies. On board staff very nice
Cons: We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag.
Cons: Bought a brand new suitcase and Delta staff broke one of the wheels!
Pros: Everything was in order
Cons: None really
Pros: The boarding was easy, crew was super and the travel was awesome.
Cons: My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight.
Cons: The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that.
Pros: Crew was very nice. Flight was smooth. Boarding process was good. On time.
Cons: Plane was old. Not that comfortable. No entertainment on flight. Unable to connect to wifi. Snack options were not that good.
Pros: Service was outstanding
Cons: TV froze and was never fixed.
Cons: I paid for an upgraded seat and it was still very cramped
Pros: Amazing experience thank you Delta
Pros: boarding was smooth crew great and service was good
Cons: sat in middle seat was my fault checked in late too many kids and babies on flight will not fly through orlando again food was typical airline food
Pros: Entertainment system is great.
Cons: Every interaction with crew seemed dismissive and coerced. They behaved as if they didn't want to be there.
Pros: Trip and flight crew excellent!
Cons: I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!
Pros: Enjoy able
Pros: Short comfortable flight.. good entertainment to choose from.
Cons: Everything was good with this flight..
Pros: From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****
Cons: The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !
Pros: I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day...
Cons: I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day...
Cons: Delta cancelled the flight after midnight on Friday morning, and never rebooked me. I still haven't heard from them. In not even sure why I'm getting alerts about baggage claim.
Pros: I liked the in-flight entertainment and the crew was very pleasant
Cons: The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous.
Cons: no legroom in a first class and expensive seat No entertainment
Pros: I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!
Cons: Depart on time
Pros: The crew did their best, but the seats were very uncomfortable;.The food was uneatable.
Pros: The crew
Cons: The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies.
Pros: Clean airplane, Nice seats. Very nice crew. Good connecting flight.
Pros: Quick and easy flight decent cold sandwiches.
Cons: The worst flight I ever had. Extreamly uncomfortable 11 hrs. squized like sardines. Some of the attendants were extreamly rude and unprofecional.
Cons: Meals not very good either way. Only movies that were not hits. Need more classic movies
Pros: Crew and food.
Cons: Entertainment was ok.
Pros: Pleasant crew
Cons: No complaints
Pros: The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great
Cons: The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight.
Pros: Great entertainment choices
Cons: Boarding by rows or areas would be better than the masses all at once after 1st class and business.
Cons: Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold .
Pros: Everything except boarding
Cons: Boarding process was incredibly disorganized
Cons: Delayed in plane almost an hour after landing before being allowed to deplane
Pros: Some of the food was hot Good movie selection Peesonal entertainment screen
Cons: Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min
Cons: It didn't happen
Pros: Crew and entertainment options
Cons: Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate.
Pros: Nice crew, good entertainment, efficient flight
Cons: Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight.
Pros: Getting a text alert so I didn't waste my time going to the airport
Cons: The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given.
Pros: Good service on plane seats weren't bad.
Cons: Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes
Cons: The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough.
Pros: overall good flight
Cons: 5 hours delay in take off from frankfurt. reason - ice on plane wings. snow in frankfurt is not uncommon, and lufthansa needs 5 hours to clear ice? and why board people in the plane when you know you can't fly ?
Pros: Entertainment options were good
Cons: Being in last row they ran out of food options for us and attendants were not very polite. Seat was less comfortable due to the tight spacing of the last row and having passengers "hangout" directly behind you throughout the flight.
Pros: The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel.
Pros: Flew business class. Service and food were excellent!
Cons: I cannot accept that the airline lies to its passangers through crew members about delays, is not willing to wait for a few minutes for rushing passangers from connecting Lufthansa flights and doesnt care about problems this may cause
Pros: Excellent, travel only with LH
Cons: The plane was a very noisy on take off.
Pros: they did good job
Cons: security held me up due to venice security not stamping my passport,,,i was finally able to find the original ticket due to free wifi in airport and get it straightened out though it would have been awful if i had not been early early
Pros: Im very happy with the costumer service of lufhtanza my mom who doesn't speak English or german flew for the first time with luftanza and she said the staff were helpful and she was satisfied with the service
Pros: Stressed out crew. No pillows.
Pros: Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO.
Cons: 747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again.
Pros: Very comfortable
Pros: Very good experience. Good movies.
Cons: The LH reward program is not very user friendly.
Pros: on time great food extra legroom seat
Cons: movies sucked
Pros: Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service.
Cons: Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa.
Pros: Service was good
Cons: Cancelled my original flight for unknown reason, and never sent notification via email or phone.
Pros: THE ONLY ISSUE I HAVE WITH LIFTHANSA IS THEY DID NOT PAY FOR MY FRAIGHT THAT WAS DAMAGED. THEY PAID FOR THE BAGGAGE BUT THEY DID NOT PAY FOR PART OF THE PERSONAL EFFECT BELONGING INSIDE THE BAGGAGE. THAT WAS ESTIMATED TO BE $500.00 ACCORDING TO MY REPORT THE DAY I ARRIVED AT ORLANDO INTERNATIONAL AIRPORT. THE CUSTOMER SERVICE AT ORLANDO AIRPORT SETTLED FOR MY BAGGAGE NOT FOR THE CONTENT INSIDE THE BAGGAGE, ALSO, GIVE ME EMAIL ADDRESSED TO SEND MY CLAIM THAT WAS NOT DELIVERED.iTS WILL BE APPRECIATED IF THE CHECK FOR $ 500.00 CAN BE MAIL TO MY ADDRESS : CHARLES MAKINDE, 7631 FORT SUMTER DRIVE,ORLANDO, FLORIDA 32822. OR FOR ADDITIONAL INFORMATION PLEASE EMAIL ME AT CHARLESMAKINDE@GMAIL .COM. WHILE I THANK YOU FOR COOPERATION. CHARLES MAKINDE
Pros: Crew, food and enterteintment were good
Cons: Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time
Cons: Customer service and seats extra small. Partner airline Swiss is probably worst airline ever
Pros: entertainment and food was good
Cons: My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city.
Pros: Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)
Cons: Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected.
Pros: Flughts departed and arrived on time, food was impressive, flight attendants were friendly and attentive and good on-board entertainment
Pros: Attitude, attitude, attitude...when it's positive and customer friendly it shines...this depicts my experience on all of my Lufthansa flights concerning the cabin crew(s). Smiling faces genuinely concerned about the passenger experience aboard the aircraft. In contrast, on a previous International flight via a US based carrier...there too was lots of cabin crew attitude...but not the pleasant type.
Pros: this flight was short and sweet!
Pros: The food tasted really good and especially the bread was much more appealing than on our previous flight. The flight attendants were very efficient and attentive. I liked that they asked the person in front of me to put his seat up during the meal time. That helped me eat more comfortably. Entertainment options were extensive.
Cons: Boarding was delayed and was tedious. It took forever because there was not an orderly line and just a jumble of people. We had to show our passports 3 different times between check in and boarding. People had put their passports away, then had to get them out again at the gate. That slowed everything down to a crawl. Our party was not accommodated when we asked for seats together. My husband and I were separated and we were separated from our kids. The ground crew did not seem to care. Take off was delayed, but the captain never told us why. The guy in front of me reclined his seat the whole time. I felt like a sardine in a can. So uncomfortable!
Pros: The flight was on time, staff attentive and made frequent rounds. The food was good and entertainment with a fair selection of options.
Cons: Unfortunately, the day of my travel Lufthansa had a ongoing strike at the Frankfurt airport. The Lufthansa terminal was closed, luckily I was one of the few to get the bus shuttle. Once I arrived at the correct terminal the check in process and boarding was a pleasure, much friendly and competent staff to assist
Pros: Good directions at airport
Cons: Booked too close Difficult for elderly person
Pros: All is good expect confort and food
Cons: Seating was entirely too cramped. It has gotten worse over the years but this Lufthansa flight reached a new height in discomfort. You cannot even eat nor put your seat back. I am a short person and it was miserable for me so I can only imagine how uncomfortable it is for persons of average height. The fees have become ridiculous. I now fly only when absolutely necessary. Sad that the customer comes last.
Pros: Staff were polite
Cons: The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating
Pros: Information sharing by pilots and crew. Economy class leg room is good.
Cons: All good up to the level
Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
Pros: Flight was on time.
Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.
Pros: The crew.
Cons: The time between flights.
Pros: Fast boarding
Cons: Slow in refuelling, got us delayed for 40-
Cons: The plane is so old..,
Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
Cons: Fix the damn KIOSKS at Vienna!
Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.
Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.
Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.
Pros: My seat
Cons: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor
Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline
Cons: If I knew how to recline my seat earlier. I did try several times
Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.
Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.
Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.
Pros: I love the food
Pros: Nice crew pilot food and beverage
Cons: No wifi
Pros: The crew was efficient. Flight left on time. Food and wine served.
Cons: No entertainment.
Pros: Arrived early!
Cons: Boarding seemed disorganized.
Pros: The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.
Pros: Everything is top notch for an airline company.
Cons: Nothing.... I enjoyed every moment of the flight.
Pros: Friendly in-flight personell
Cons: Approx. 1 hour delay, which was not the airline's fault (construction on runways)
Cons: ... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.
Cons: Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing.
Pros: crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more.
Cons: tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones.
Pros: Good information and helpfil boarding.
Cons: Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area.
Cons: Please Endeavour to put the expiration date on the food served in the flight.
Pros: Good flights. Good prices.
Pros: The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor
Pros: In flight food was enjoyable
Pros: The supplied pack of toothpaste/toothbrush
Pros: Cabin crew very pleasant
Cons: Lost our bags, little sympathy from staff
Pros: Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM.
Cons: Not much to comment on here.
Cons: Two hours delay in the start.
Cons: Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it.
Pros: That we didn’t crash
Cons: Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website.
Pros: Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.
Cons: Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.
Cons: Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!
Cons: Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke
Pros: Jet airways flight till mumbai
Cons: Poor legspace in Klm flight till Amsterdam
Cons: Terrible service in flight and customer service wise .. app functionality was below
Cons: The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight
Pros: Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost.
Cons: No complaints.
Pros: Staff, service
Pros: Overall very nice flight, even comes with free drink and snack
Pros: Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment.
Cons: They didn't give any napkins out with the food which was weird.
Pros: Captain was updating us with the delay status.
Cons: You have to be gold to get the priority boarding. In other countries I can do it with my silver status.
Cons: Not to have 2 distressed cats on board meowing non stop for 10 hours.
Pros: The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris.
Cons: There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight.
Cons: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.
Cons: Seat recline was broken- wouldn’t hold position.
Cons: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare
Cons: Seats were too close together.
Pros: Polite and friendly service
Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.
Pros: Entertainment system
Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.
Cons: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.
Cons: CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure.
Cons: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.
Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.
Cons: Seats were not comfortable, even in Comfort + seating isle.
Pros: Air. France usual
Cons: No lights working on plane. Couldn't read or do work WiFi wasn't working either
Cons: Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service.
Pros: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...
Cons: boarding wasn't good.
Pros: Crew and food were great.
Cons: Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore.
Pros: Intranet wifi meant I could watch entertainment on my iPad
Cons: Seats are very uncomfortable
Pros: Crew members
Cons: Up to 1 hour late and they leaved my baggage in Paris
Pros: Extremely hot the plane
Pros: The staff were very helpful and professional.
Cons: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.
Pros: It was only 2 hours
Cons: Small plane, no movies
Pros: Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!
Pros: Good quality flight
Cons: But delayed and lost baggage
Cons: No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes.
Cons: Engine noise in the cabin is loud.
Pros: Friendly crew, good meal and entertainment
Cons: Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full.
Cons: The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible.
Cons: Leg space.
Cons: The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals.
Pros: Absolutely everything perfect.
Cons: Through my own fault I ordered a different seat instead of window seat. :)
Pros: The plane arrived in New York smoothly
Cons: They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included.
Cons: My seat was changed without my permission. Very unprofessional staff at Mumbai airport
Pros: Speed, professionalism
Pros: The cheese and the bread
Cons: The unprofessional staff during boarding and food serving
Pros: Smoothness of flight and service
Cons: In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting
Pros: Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak.
Pros: On time after latish start
Cons: Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!
Pros: Seat comfort in business class Professional and friendly crew
Cons: Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
Pros: Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure
Cons: Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)
Pros: Good boarding procedure.
Cons: Nothing much to add for a short journey.
Cons: There are always delays. Today it was that internet was down.
Pros: Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination.
Cons: Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared.
Pros: Great people
Cons: It was an hour late
Cons: The crew was not very polite.
Pros: I like service of AF
Cons: It was all good, only in comparison with Turkish airlines and etihad it is not at par.
Cons: Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport.
Pros: Kind, courteous, attentive crew. Smooth flight.
Pros: Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights.
Cons: Vegetarian food choices always leave much to be desired.
Pros: Crew is ok.
Cons: Be on time
Cons: Lost my baggage even though I actually watched them transport it to the airplane from the airplane window. Brutal.
Cons: There was no coffee or tea available on the flight
Cons: I was sitting right in the front near the first class area, and I needed to use the washroom, I was refused and ordered to use only the other 2 available ones at the back of the plane. It’s not much to say, but it’s weird to have only 2 stalls for the whole plane, and one stall for only about a doze
Pros: Everything except the earbuds
Cons: Earbuds sucked; acoustics off.
Pros: Flight attendant gave me more accurate info about the luggage proces. Information at check-in was incorrect.
Cons: 1) incorrect luggage info in LIR 2) very late flight
Pros: The exact timing going and coming
Cons: After returning back and the airplane taxing on the ground it takes one hour to go out of the airport gate to my riding although I have no luggage
Pros: Flight late seats have no leg room it’s what one pays for for rouge flights though
Pros: Gast boarding.
Cons: Charging for bags twice and then allowing people to have frwe bags cause of ovER flow. I was charged twice 21 us and 26cdn.
Cons: it took so long to taxi and get off the plane. it wasnt a full flight and it took 30 minutes to get off the plane after landing
Pros: I liked how friendly and efficient the crew was
Cons: I didn't like how there was no movie available to watch and/or no free wifi
Cons: Air Canada Rouge is a nasty way to travel. In a standard seat, there is enough room for a very small adult/ child. If you are 6ft tall or more, you are going to be in trouble. If Air Canada gave an extra 3 inches of space for your knees between the seat in front of your own seat, everything else would be bearable. Corporate greed drives jamming in as many seats as humanly possible to ensure that you know how a sardine in a can feels. I am not sure why Air Canada feels justified in charging extra money for a bulkhead seat just so a customer can have a "normal" experience travelling. I would recommend every Air Canada exec goes for a ride on a Rouge Cattle Car to see how enjoyable it is.
Pros: My goal was to get a flight for a reasonable price. I got that and had great entertainment with the Air Canada app as well.
Cons: No complaints.
Pros: Superb flight and landing
Pros: On time
Cons: Seats very uncomfortable.
Pros: Seats are very uncomfortable. Air Canada used to be one of the best airlines in North America now I would rate them as one of the worst! Every since they started the air Canada rouge flights. Most uncomfortable seats in the business. Also staff from call center to check in are rude and act like they are doing you a favor.
Cons: Direct flight
Cons: After taking Air Canada to Toronto, this Air Canada flight from Toronto to Orlando was a shock- no back-of-seat tv screens, no entertainment choice, no meals provided, less space, less comfortable.
Pros: Wireless was free and we were able to log on to the entertainment website to watch movies.
Cons: Each chair didn't have a tv. There weren't any plugs to keep electronics charged up.
Cons: Dirty, old smelly plane. Compartments for suitcases were ridiculously small. Staff was rude and unprofessional. Used Air Canada for my trip to Toronto as well, flight was delayed 2 hours and I wasn't notified even though I signed up for the notifications.
Pros: I liked my seatmates on the flights.
Cons: I didn't like that we only get one drink and no snacks.
Cons: Lost our luggage in Toronto both times in and out. Had to sit to wait to pass customs for 2 hours and almost missed our connecting flight. Was released 15 minutes before boarding and couldn't enjoy dinner at the airport
Pros: Quick and easy
Cons: Things Beyond your control as an airline... Two kids next to me vomiting for the last hour. And holy moly, Canadians from the Montreal area can talk! The entire flight was filled with passengers non stop talking. Not kidding. And apparently the norm is to say something and then repeat it four times just to be sure. I thought Americans were the most annoying talkers, turns out we have competition.
Pros: Comfort, on time, friendly staff
Cons: There was no USB port or an outlet on my seat to charge my cellphone.
Cons: We arrived at Toronto airport at 1:30pm for our 4:55 flight....we sat and sat and sat for almost 8 hours...since the flight was delayed for 4 plus hours...it took about 2 hours before they advised the problems..several planes had late issues..something wrong there. We could not advise the people picking us up and we got ti |Orlando at almost 12 midnight.. |Paul
Pros: I arrived where I needed to be, safely.
Cons: It might be possible to get good reviews for a flight that takes off two and a half hours late so that everybody misses dinner and gets to bed late (and forty-five minutes to get my bag didn't help matters). But you're not going to get them if you won't even tell your customers why the flight was delayed.
Pros: The flight was half empty so was able to have a role to myself
Cons: Air Canada Rouge should be renamed Air Canada Rude. Employees are very un-friendly; Seat design on the plane is the most uncomfortable of any airline out there. Very close to each other and very little padding on cushion of seat. Dirty plane; don’t think they serviced it between flights, garbage in each seat pouch. Very cold on flight, crew did not regulate the climate control. Too many unnecessary announcements both in English then French. Each announcement seemed like it lasted about 10 minutes which no one listen. So much for trying to watch a movie that pauses every time the crew feels the needs to talk. Sat at gate for 30 minutes pass departure time without any explanation until right before we departed (waiting on passengers from late arriving flights). At lease they could have told us. Anyhow this is not the Air Canada of old. Air Canada Rouge shows no signs that they care about the comfort of their passengers.
Pros: Our flights were changed weeks prior to departure and Air Canada was very prompt with giving me all of the new flight information.
Pros: Getting off the plane
Cons: Being blasted through my headphones by the captains announcements indifferent cabin crew. How poorly boarding was managed by AC. There was absolutely no effort made to enhance a boring flight with food or drink unless you paid for it.I guess AC does not consider it an international flight from the US to CA and visa versa which saves them a lot of money and works only in their favor. Why I,m even bothering to fill this in.
Pros: everything was perfect
Pros: Got an upgraded seat without asking for it due to overbooking.
Cons: Checking was more complicated than necessary. Was asked to use the machine to check in even though I made it clear I wanted to use the counter and there were only a few people waiting. Didn't get to watch a movie as I wasn't told you need to download the apps before getting on the plane.
Pros: Guys, we were traveling in the middle of Matthew hurricane and the pilot was just perfect, we didn't feel it. No bumps, no disturbance, nothing. Like shiny day. Congrats
Pros: The crew was very accommodating of the negative situation my boyfriend was in. He was suffering from food poisoning from the previous flight and was unable to hold it in before the plane took off. They were very gracious with making sure that he had sufficient vomit bags and after the fasten seat belt light turned off, they allowed him to move seats in order to sit closer to the bathrooms. While this was a very difficult journey for him, the crew made it slightly more bearable.
Cons: The cabin was dirty. The staff was not friendly. The cabin was freezing cold. The checking in system was not pleasant. We got the the airport 2.5 hours early and barely made it to the gate on time.
Pros: The app with the movies and tv shows. The non stop flight to Canada. The electronic check in option at the Ontario Airport. The email I received reminding me about the flight The small aircraft on the way from Orlando to Canada The size of the restroom on the plane back from Ontario to Canada. I am pregnant so that extra room to stretch is great. The fast service when retrieving my luggage.
Cons: My flight back was delayed 2 hours. There were screaming kids on the plane. The flight status on the main screen on the airport reflected a different time than the app.
Cons: Overbooked and was removed from flight without notice. Was flown to Newark, NJ instead. The next plane was broken and had to disembark. Got home 8 hours late, after 2am, and had to pay for transportation from airport because prearranged transportation was no longer available. Plane was dirty and staff was rude.
Pros: Crew was very friendly.
Cons: Didn't realize AirCanada Rouge didn't have entertainment, which allowed me to get work done...but you know, movies are cool too. Also the seats are super close together and make it a bit clostrophobic.
Pros: Got upgrade
Cons: Delayed 1 hour , totally full
Pros: The flight attendants were very nice.
Cons: flight attendants were not very helpful.
Pros: Flight attendant, as with all the AC flights, was great!
Cons: Seats were old. Not great for business but it was a smaller plane and older, so understandable. My United Frequent Flyer number was not used on this flight and the counter agent did not know how to add my number so I never got credit for the miles.
Pros: Crew and staff on board aircraft were very friendly
Cons: Checking in process in Toronto was a mad house. No organization and extremely slow! The aircraft was very crammed and very stuffy. I'm allergic to dust and I coughed the whole 2 and a half hour flight. The legroom is horrible. I'm 5'7" and my knees were pressed up against the seat in front of me. Definitely first and last time flying w/ Air Canada
Pros: Flight arrived 30 minutes early!
Pros: The flight was late. The plane was overcrowded. N explanation given until we were on the plane. They boarded us then made us wait in the jetway for 15 or 20 minutes. No room in the seats whatsoever
Cons: Most everything! Unapologetic about delay and gate changes. Lousy boarding. Plane uncomfortable.
Pros: The pilots did an amazing job navigating around a passing storm.
Cons: Flight boarded late and then was delayed on the tarmac for an hour to unload baggage for passengers that did not make the flight due to security/customs. Minimal legroom
Pros: Idont like a bit.
Cons: It was to noise inside the cabin,no space for my carry onl lggage,they only free coffe or soda,any thing ealse you pay,eg. coffe was cold,next time i will think over before take fly.
Cons: ROWS OF SEATS ARE SO TIGHT, TOO TIGHT
Pros: Understaffed flight Crew, extremely slow crew , took 1 hour and 45 minutes to distribute drinks. Horrible customer service and horrible smelly cloth seats so cramped your knees hit the little pouch on the sit in front of you. Worse airline ever. Only perk was the cost of the flight $1100 from Orlando to Nice. They had the best price for a last minute flight. But not worth it. My god I have to say this is really the most unorganized airline I've ever flown.
Cons: Understaffed flight Crew, extremely slow crew, horrible customer service and horrible smelly cloth seats so cramped your knees hit th e little pouch on the sit in front of you. Worse airline ever.
Pros: Friendly staff. Our luggage was lost but the staff was very friendly and efficient in filing our claim.
Cons: Luggage was not at our destination. Our luggage was left in Toronto. We are currently waiting for our luggage to be delivered but have no time frame window smaller than in the next 24 hours
Cons: When I checked in at Ottawa they gave me a ticket for the Toronto to Orlando flight but there was no seat #. They said get it when you are at the gate. They knew all along there would be no seat # ever as they had overbooked by 12 passengers but didn't have the decency to tell me or apologize and explain. I was in line-ups for the 3 1/2 hrs I was in Toronto trying to get a seat and not knowing till the very last minute that I had one. The very back row next to the toilet. I will never recommend to fly Air Canada.
Cons: gate assignment kept changing so i bounced through the airport more than i would have liked to since i was trying to get some work done between flights. in addition, the final gate assignment was tight to say the least; people were literally sitting on the floor next to the moving walkway. this isn't an Air Canada problem it's a Pearson problem and made the experience less than pleasant.
Cons: NO entertainment. Seats were too small and crowded. We chose our seats months in advance but were given two seats on two different rows and middle seats. We transferred from an overnight flight on Air Canada and the morning flight was very uncomfortable with no complimentary entertainment.
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