I enjoyed the food as the Indian food I'd been eating didn't agree as well with me as the Chinese food. Also, my friend had the window seat, and I had the aisle seat, and fortunately there was no one in between us, which made it more comfortable.
After a 4 hr wait at Wuhan (with immigration not opened for 2 hrs), got on the 787 and was upgraded to emergency exit seat for this long flight. Excellent food and service.
Special thanks to air hostess, Larik Liu, who provided excellent service.
Had to get off Korean air in Seoul & go thru terribly bogged down customs, just to transfer & continue on another Korean air plane - both ways! Barely made it to my 2nd plane even though I practically ran thru the big airport after the customs delay - both on my way to Hanoi & on my return. Got to Vancouver & only found out by accident that my checked bag would NOT be transferred to my Seattle flight, even though my tag clearly said to pick it up in Seattle. Had to disembark, claim my bag, then go thru the departure procedure at Vancouver all over again, with 2 customs checks: enter Canada, re board to U.S.
I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service.
The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great.
There was nothing to like at the wuhan airport.
However, the flight from wuhan to san francisco was OK.
Food was OK, but lacked variety.
We did not understand the reason for stopover at Wuhan.
Did not understand the reason for immigration formality, like arrival or departure formalities.
It was tiring and frustrating.
The leg space and size of the seat could improve for such a long flight.
Entertainment was of poor choice and very limited.
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