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Just overall a poor experience with little to justify the price of the ticket!

I am very satisfied for choosing that Airlines! It was my first time but the everything went smoothly! Thank you!

OK, would prefer some meat for dinner, not just pasta although was tasty. There was only one dish, no choices

Accommodate the passangers at the gates. They only allow groups 1-3 to sit near/at the gate. We had to wait 3 HRs an had to look for a seat far away from the gate. Other than that was like other Airports.

It was a great experience. The aircraft is a bit dated but other than that it was great.

Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff

We were delayed three hours from Montenegro to Vienna on our outbound flight and then rebooked an extra leg on our trip to the US. Our bags, which Austrian made us check in in Montenegro even though the flight was barely half full, didn't find us for ten days. Then, when we asked for compensation for the delay we were given the runaround that the flight originated outside of the EU. Next time we fly Turkish Air.

We had a wonderful experience overall. The only issue was check-in our luggage at the Split Airport counter. It was very confusing because we needed to pay for baggage.

The plane was clean, seats were spacious and the crew was very friendly and very helpful. The food serve was as per the request.

I am Star Alliance Gold which meant nothing at security as my partner, who was on the same ticket, couldn’t come through with me which meant I had to wait for 20 minutes for him to join me. For a hub airport the lounge was small and uninspiring. We told staff of our security experience and they informed us it was like this for everyone. Isn’t this is an Austrian Airlines hub? Boarding was a nightmare as there was only one person at the gate and again, I had to go through without my partner. The boarding was supposed to be in groups but a bunch of travellers with lower groups were crowding the entry level. After I managed to get through I found myself on a bus waiting with 3 others for 15 minutes as the checkin had failed. Then only to find everyone else coming onto the same bus. My partner and friends actually beat me onboard. The crew were young and unable to control the crowd allowing people to stand in the rain instead of getting people to their seats promptly. During flight we were only offered a cup of water & a chocolate. Not impressed with Austrian Airlines or their Vienna hub airport and plan not to use them again if I can help it!

Great movie selection. Seats as comfortable as is possible for economy.

Flight was cancelled months ago but we were not notified. Ended up in the last row next to the bathroom

The whole flight the service and how easy everything was to get to our destination. The only frustrating aspect was the fact that we could not check in early consequently on our connecting flight we were not sitting together.

Flight was delayed an hour and a half, bags took almost 40 minutes to come out. Flight staff is not welcoming. Lounge food selection is comical. For business class my knees were jammed into the seat in front of me. Airline needs a lot of work

Boarding on a heavy rain outside new airport with bridges.

Boarding was annoying. Just at boarding they changed my bought and extra payed comfort seat for normal economy seat. And on my seat they placed someone else.

It was great for a short flight - but due to turbulence no service, and there is no entertainment Appreciated leaving and arriving on time!

We payed for the seats and yet were bumped into others. One airbag under the seat was broken and hanging down, which made sitting down quite uncomfortable. Also tore up my stockings. Flight attendant didn't seem to care at all about that.

My comment before for Sarajevo-Zagreb fligh was actually abou flight from Zagreb to Amsterdam.

Never made it on Thai plane due to all the other planes being late