Daily cleaning, installation of cabin HEPA filters on flights from Zurich to Michigan
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Michigan.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Michigan is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Michigan with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Michigan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Pros: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Cons: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Pros: "Amazing aircraft! Amazing crew!"
Pros: "Easy and efficient boarding process, great Tv episodes selection"
Cons: "Staff was slow to remove plates after eating"
Pros: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Cons: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."
Pros: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Cons: "Flight was delayed 18 minutes & disembarking was not direct but via bus."
Pros: "Crew was amazing"
Cons: "Nothing really"
Cons: "Seat comfort"
Cons: "Need to improve wheel chair service at Doha."
Cons: "WC size (too small) and location ( way too close to flight staff and food section)"
Cons: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."
Pros: "The service was super and the food was delicious even the seats are very comfortable"
Cons: "Everything was super"
Cons: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Pros: "Great service onboard!!"
Cons: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"
Cons: "On time. Reasonably good. Satisfied with everything."
Pros: "On time Very convenient price compared to other airlines"
Pros: "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Cons: "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Pros: "had a whole row to myself and the food was very good"
Pros: "Everything very smooth. Staff delightful and always helpful!"
Pros: "From boarding to landing, I had a great flight. Flight was from NYC to Jakarta via Doha. Flight on a b777 to Jakarta and b787 to Jakarta. Plane had plenty of legroom and nicely designed entertainment system. Service was world class. About every hour or so, a crew member would ask if we wanted drinks. Food was great, had 3 choices of entrees for each meal."
Pros: "very nice crew please have good dessert"
Pros: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."
Pros: "All around great airline. Comfortable for super long flights and completely accommodating."
Pros: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."
Cons: "The seats were cramped"
Pros: "On general quite good"
Cons: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Pros: "Great service. Courteous staff"
Cons: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"
Pros: "Friendliness of staff. Cleanliness"
Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."
Pros: "Quality food and hospitality"
Pros: "Complimentary upgrade to business class."
Pros: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Cons: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."
Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Pros: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Cons: "I will never purchase a flight with Qatar"
Pros: "They had a surprise business class update waiting for me. Wonderful experience."
Cons: "Crew members were not concerned. Service was not proper and on time."
Pros: "No flight No refund"
Pros: "The plane number one is very good but the onther one to cairo is good not like the first"
Pros: "Crew were nice as always and the toilets were clean."
Cons: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Cons: "Food serving took a while. And need improvements."
Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"
Pros: "Respect the scheduel and well organize."
Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Pros: "Crew was excellent. Good flight"
Pros: "Roomy seats & clean appearance and modern cabin."
Cons: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."
Pros: "Friendliness of the crew"
Pros: "it makes my trip wonderful. Thanks quatar airlines and kayak"
Pros: "Crew was night seat sucked plane was cramped"
Cons: "The food service on the 3 hour leg but we knew that ahead of time so..."
Pros: "Everything about the flight"
Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
Pros: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Cons: "Nothing- it went very smoothly."
Pros: "Safe and fast journey."
Cons: "Vegan Options for snacks"
Pros: "I love the Airbus aircraft we were flying in. It is far superior to the boeing."
Pros: "Delta service is amazing"
Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Cons: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."
Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."
Cons: "The coffee could’ve tasted better."
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Cons: "Notify the delay quickly"
Cons: "Left late"
Pros: "The service on plane was great and so was the opportunity to check luggage, although I was happy I didn't have to."
Cons: "Boarding from DTW to LAX, we had to stand for a long time on the jetway and it was really cold. It was the holding place after they checked my ticket. Otherwise, it was a great experience flying Delta."
Pros: "Not much. Just a cattle cart to go from here to there. Let's not pretend."
Cons: "boarding process."
Pros: "The snack between two meals"
Cons: "The main dish of meal, Tooth brush"
Pros: "The plane was very clean! We loaded in the center which made everything go quicker. I was one of the last on board and there was ample overhead storage. Complimentary snacks were were substantial and service was constant. I hate going to the bathroom on the plane and it was so roomy for airplane bathrooms. The pilot was hilarious!"
Cons: "Only complaint was nothing that can be changes. I had a middle set and it was quite cramped...my computer didn’t fit on the tray or would get smashed when the person in front of me reclined."
Pros: "Quick and easy"
Pros: "Very orderly."
Pros: "Excellent very good good"
Cons: "Good service good"
Pros: "Not applied"
Cons: "Not applied"
Pros: "Happy with the choices of movies available"
Cons: "All was good, possibly add healthier food options"
Pros: "Plenty of meals and friendly service"
Cons: "Crowded seating...."
Pros: "to their Diamond Medallion customers"
Pros: "On time. Most important"
Pros: "Same as above."
Pros: "Thank God I was able to get a refund"
Pros: "Very professional and courteous"
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "Delta Studio"
Cons: "Food choices were not appetizing."
Pros: "on time, clean, prompt. no problem."
Pros: "I liked that the plane was newer and the box snack was really good."
Cons: "Nothing really"
Pros: "What is the issue?"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "Decent food . On time arrival !"
Cons: "It was fine"
Cons: "Efficient and comfortable all I ask for"
Pros: "Efficient boarding. Friendly service."
Pros: "I like Delta empowering women."
Pros: "movies and food"
Cons: "CDG airport is the worst!!!"
Cons: "Food choices"
Pros: "Airplane was good, boarding was fast."
Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."
Pros: "Free rebooking"
Cons: "The handle on my checked bag was broken when I got it at immigration. Not sure why they pulled out the handle since it was retracted when checked in."
Cons: "Expected a two hour layover, but due to delay I ended up waiting more that 14 hours at the terminal."
Pros: "It was an uneventful flight. The entertainment system worked well and food was good."
Cons: "The lights kept coming on every few minutes making sleep nearly impossible."
Pros: "Full bottle of water and continuous refreshments in flight."
Cons: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"
Pros: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Cons: "Controll the quantity of packages per person"
Cons: "Seats recline too much making leg room more nonexistent than ever"
Pros: "Seat was not super comfortable."
Pros: "Loved that each flight I took, there were meals provided."
Cons: "Every thing, from the crew attitude to the food to the entertainment and comfort."
Cons: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"
Pros: "Everything is fine."
Cons: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."
Pros: "Great Experience."
Cons: "Great Experience"
Pros: "short flight"
Cons: "not much room and no entertainment"
Pros: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Cons: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."
Cons: "Flew to Grand Rapids turned around to Chicago and then flew back to Grand Rapids"
Pros: "Also a lovely and comfortable flight"
Cons: "No complaints"
Pros: "The crew was very good and we were right on time."
Pros: "Lots of space....very comfortable seat."
Cons: "Can’t think of a thing."
Pros: "Everything. Lufthansa is still the best."
Pros: "Attitude of staff"
Cons: "Food and delay"
Pros: "Short trip"
Pros: "Lufthansa service is better than any us carrier"
Cons: "They didn’t track my luggage Lost bag for two days"
Pros: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Cons: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"
Pros: "at RDU after they missed to notify me in time, they were very nice to find me the fastest route on the next day, not miss my whole conference . They give me food vulture also. most of the flying attendances were really kind under my travel, except on the MUC-IAD plane"
Cons: "They didn't notify me in time on a delay and didn't suggested a different route. Therefore I was able to flew just the following day as my connection to the oversea flight was more then an hour delay. It happened with me flying to Budapest, and also flying back from Budapest. Make you better understand, that does it mean for me: in Budapest I missed the first part of my conference, and with the flying back one day later I lost one payed work day. As I have family in Budapest I decided to stay for the night there, and not at Munich, but just rescheduling my flight and providing me a taxi drive was so complicated, that it took two and half extra hrs at the airport, Also Lufhansa put me in my rescheduled back trip the MUC-IAD flight on the 45C seat, what was the worst seat on the plane. Not just that. When they have plenty of empty seat in all of the section, and they wanted to sell it the economy plus seats for more than hundred dollars, I mentioned to the fight attendance my misery ,and how I don't like the seat what I got, and she laughed on me, and I heard her telling her colleagues,this kind of funny way as they were behind me. That's no how they need to treat passenger, Also on flying back they didn't react fast, and they missed to put me on the Frankfurt plane, what could be an alternative route, on the same day, instead they sent me desk to desk."
Pros: "Everything is on tine"
Cons: "Food is very disappointing"
Pros: "Friendly and efficient staff."
Cons: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."
Pros: "The crew were friendly"
Cons: "Nothing I didn't like"
Cons: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."
Pros: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"
Pros: "Crew was excellent."
Cons: "Food needs to be improved. Salad was old, and hot tea was lukewarm . It wasn't a Swiss quality for sure!"
Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Cons: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."
Cons: "They tell you to download the app for entertainment but it doesn't work. No entertainment on the flight and no food unless you pay. The service sucked."
Cons: "Seats in business very uncomfortable and there was no entertainment"
Pros: "Great movie options, relatively good food for an airplane."
Cons: "Booked way in advanced, paid extra to book upper deck on both; outgoing flight Miami - Frankfurt and return, but was bumped out of our seats. Spent 2 hours on the phone trying to book them again, and ended up on a lower deck on the Miami - Frankfurt flight, but re-booked on the upper deck on Frankfurt- Miami flight although not the side seats as I originally booked myself, but in the middle section. The entertainment's touch screen system is inadequate, not reacting to touch efficiently."
Cons: "Airline lost my luggage on the last leg of our trip."
Cons: "Very long delays"
Cons: "The person at the Swiss/Lufthansa front desk, some Mohamed guy, was very rude when he did my check in"
Cons: "This Lufthansa flight was flown through Air Canada, so this review doesn't reflect on other hosts. However the flight was the worst service I've ever had on an airline in every category."
Pros: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Cons: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."
Pros: "Having own TV moniter and many options for entertainment. The meals were good and staff friendly."
Cons: "Every seat was taken and the flight was cramped. But the plane was configured so you could get up and walk around every few hours."
Pros: "Updates form Kayak were much better than any info from Lufthansa"
Cons: "Overbooked. Offering € 250 to stay. Serious delay"
Pros: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Cons: "Boarding in Zurich is tough for infrequent travelers because all the desks say SWISS. And it took me a long time to realize that SWISS handled many airlines. Perhaps the signs could be bigger."
Pros: "Flight cancelled see above"
Pros: "Food and seating space much better than Delta."
Cons: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"
Pros: "I love flying with lufthansa. Staff is friendly and chatty. Personal service is excellent. Food could be better compared to other airlines, but is not so important to me when it comes to flying."
Pros: "Takeoff was on time and efficient."
Pros: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Cons: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"
Pros: "Short flight"
Pros: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Cons: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."
Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "Usual faultless KLM experience"
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Cons: "Not being 1 hour late"
Pros: "No delay and nice staff"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."
Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Pros: "Amazing crew"
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Cons: "wasn't able to take the flight since I missed it"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Cons: "Our lougage did not arrive"
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "Great service"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Pros: "Good Experience"
Cons: "Nothing much"
Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Pros: "Short flight with good communication."
Cons: "Nil to complain."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "Decent seat size. Sorta slept the whole flight."
Pros: "Very friendly staff"
Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."
Pros: "Very friendly crew"
Cons: "Amesterdam airport employee was really rude"
Pros: "Flight was on time and quick and comfortable"
Pros: "good service"
Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Pros: "The crew were pleasant"
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Cons: "magazines very dog eared and some badly torn"
Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."
Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Pros: "attentive on the plane"
Cons: "the checking in took very long not enough staff for the amount of people."
Cons: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."
Pros: "El entretenimiento"
Cons: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"
Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."
Cons: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Cons: "Flight was delayed"
Cons: "Seats were too close together."
Pros: "The crew was terrific."
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Cons: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."
Cons: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Pros: "Crew was ok and servicial"
Cons: "Food and reception at door of boarding"
Pros: "Friendly crew"
Pros: "Excellent service"
Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."
Pros: "Food and wine. Entertainment."
Cons: "Sat closer to water closet. Maybe more air freshener in there."
Pros: "In flight entertainment was great"
Cons: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."
Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Cons: "Better in flight entertainment"
Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Cons: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Pros: "The crew were polite and friendly"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Pros: "Good quality flight"
Cons: "But delayed and lost baggage"
Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Pros: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Cons: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Pros: "I like traveling with AirFrance in general."
Cons: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Pros: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Pros: "The airbus 380 was great and the staff very nice"
Cons: "Too mych bad smells after a few hours"
Pros: "Good cabin, but very conjugated :|"
Cons: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Pros: "Hospitality of the flight attendants"
Cons: "Toilets could hv been cleaned more often"
Pros: "The crew was good and very good pilot's"
Cons: "No leg room between seats"
Cons: "Some toilet facilities out of order and some slow service"
Pros: "Very old plane with very poor screens where images was horrible"
Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Pros: "There was enough leg room"
Cons: "The food was not very nice and the aircraft was really cold."
Pros: "Standard stuff"
Pros: "It was clean The crew was very kind Food was very good Flight was on time"
Cons: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"
Cons: "Meal choice missing kosher non-gluten combination."
Pros: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Cons: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Cons: "No entertainment or usb plugsto charge."
Pros: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Cons: "Vegetarian food choices always leave much to be desired."
Pros: "Crew was very nice and helpful"
Cons: "Old airplane with very low amenities. Plane still had ashtrays"
Airlines flying from Zurich to Michigan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Zurich to Michigan
Masks required on board, masks provided on flights from Zurich to Michigan
Social distancing seating
Middle seats unavailable to book on flights from Zurich to Michigan
Testing for antibodies, testing for symptoms for flights from Zurich to Michigan
Waiving of change fees. Search flexible flights from Zurich to Michigan