Reviews for Ace in Simpson Bay
- All reviews 100%
Jan 16 2017
Not bad nor excellent...okay
Pros: The island cars are of different standards of those in the USA. My Nisan was too low for the huge bumps all over the roads...and the remote key stopped working at one point but somehow revived the day I returned the car. Small cars are good on the island as parking spots are tiny...last time I rented from Alamo and they upgraded me to an SUV that was much better for the island roads. Will probably not rent from this specific car rental again.
Jan 14 2017
Fast, Friendly, Service. Sub-par Automoblie
Pros: The staff was excellent. We went to the counter at the airport, and within minutes a shuttle was there to drive us to the lot. The shuttle driver was very friendly and informative. He also loaded our bags carefully into the shuttle. The employees at the lot were also very helpful, friendly and informative.
Cons: The only negative from this rental is the quality of the car. It was quite dirty when we got in it and the interior light was not working. It is definitely not detailed between rentals.
Jan 12 2017
Kayak charge me twice TVE insurance
Pros: The Car was ok
Cons: I dont understand why kayak charge me twice TVE insurance. I made a modificación forma the return date and i pay two times the insurance. $117 and $110
Jan 3 2017
WORST PLACE TO RENT A CAR IN ST. MAARTEN
Pros: We liked NOTHING about this company. The van driver carelessly dropped my sons brand new luggage scratching and denting it (of course no apology). Our car was a Toyota Yaris with extensive damage on the outside and inside. When we were upset with the condition of the car the employee told us we were spoiled Americans who expected a new car. No, we didn't expect a new car but it would have been nice to have a car that didn't have a large hole by the drivers knee and didn't have a dashboard. DO NOT RENT A CAR FROM THIS COMPANY. we paid $400 for our car ($40/day) and it looked and drove like a "rent a wreck." And there was NO customer service.