Reviews for Ace in Simpson Bay
- All reviews 100%
May 2 2017
Pros: Easy check in for the car. Hardly any wait at the airport for a ride to ACE to pick up the car.
Cons: The car was a bit interesting in that it felt as if it had square tires, but it ran for two weeks with no other issues. Easy drop off at the airport.
Apr 16 2017
Slow & poor condition cars
Pros: Took a half hour to get the car. They couldn't find the keys to the first one that was obviously rear ended. The second vehicle was also damaged. Apparently they don't repair the body damage they just collect the insurance. I won't be using them again.
Cons: See above
Apr 8 2017
Pros: pick up on arrival was quick and when we dropped off the car there was no delay taking us to the airport.
Mar 31 2017
Pros: The rental agency is right near the airport. It only took a few minutes to arrive.
Cons: The manager was curt and unfriendly. He was bossy when discussing insurance ( which we already had.) The car was junky (a Hyundai accent) with tons of dings and no suspension, no hubcaps. It worked ok but wasn'very comfortable, and the only way to lock it was a driver door key (although the lock did work. ) when we returned the car, I tried to work with a nice friendly woman, butter the manager jumped in and took over, again with a curt attitude.