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Ace customer reviews
5.7
Based on 3,940 verified guest reviews
6.2Comfort
5.8Value for money
5.7Pick-up/Drop-off
6.3Cleanliness
Pros +
Cons -
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Date
Pros:Staff was friendly.
Cons:I've used Mex/ace rent a car twice in the past without issue. However they recently started and innovative deceptive pricing practices. The booked with an outside third party and was quoted a total price of 54 dollars including all fees. When I arrived I was told you have a new policy (not stated on their website) and not car rental industry standard of requiring two credit cards to waive your overpriced insurance. No other car rental company requires this nonsense. Additionally my price was doubled. To top it off the vehicle I reserved was not available. This place is now a scam and is probably just trying to get take advantage of people not able to rebook due to time/hassle. This is not a sustainable or ethical business practice for the long term. Avoid like the plague
Pros:Staff was very friendly and helpful
Cons:They are not at the airport but the instructions on how to connect with the driver that took us to the car rental location close to the airport were clear and the process was quick and very professional
Pros:The staff was unfriendly and seemed annoyed that we were there to pick up a car. We reserved an economy but they didn’t have one so the guy said “we don’t have one but we have a midsize so we’ll give you that for $10 more” he went on to say he was doing us a favor. I said it wasn’t our fault that they ran out of economy cars and that we shouldn’t have to pay extra from our original quote. He simply said it was policy and that it was on their terms and conditions. I went on their website, which clearly stated that they would adhere to the original quote if they didn’t have the same class of car and would upgrade their customers at no extra cost. I showed him the website and he was upset. Thankfully his manager approved the upgrade but the agent was still clearly unhappy and said “I’ll do it this time but next time you’ll have to pay.” Which was rude and unnecessary—it wasn’t a favor, it was their own policy.
Cons:A more polite and professional agent to help us get the car. Also the gentleman who was there when we dropped off the car was helping 1 other person and he just said “just leave the keys in the car and I’ll email you the receipt”. Which didn’t give me much information. We didn’t do a walkthrough to inspect the car together and I was a bit worried that just leaving the car without a receipt would cause issues. When I asked if I could just wait for him to finish, he seemed irritated and said “you could but it might take a while and it’d be easier if you just left the keys”. I left the keys and received the invoice l, however both pickup and dropoff were not pleasant encounters.
Cons:They did not have the type of car I rented online then thy stuck me in a small car and charged me double the price they had listed online.
Cons:Location and staff professionalism
Cons:Pickup and drop off location
Pros:The staff very friendly. It was in and out super fast ..
Cons:I couldn’t ask for anything more .. perfect
Pros:Drop off was really easy!
Pros:Nothing. We didn’t end up renting from this place. They only had one van. The tires were worn out and when confronted by this fact, they yelled at us.
Cons:Will never rent here
Pros:Nothing
Cons:They had a ton of hidden fees and I ended up canceling altogether
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Ace car rental prices in the United States
Discover the best prices and deals for you by selecting your travel dates.
Kia Rio
or similar SMALL2
2
2/4
$21/day
Hyundai Accent
or similar SMALL4
2
4-5
$21/day
Toyota Corolla
or similar MEDIUM5
3
2/4
$21/day
Volkswagen Jetta
or similar LARGE5
2
2/4
$22/day
Nissan Juke
or similar SUV2
2
4-5
$37/day
Dodge Grand Caravan
or similar VAN5
5
4-5
$47/day
Hyundai Santa Fe
or similar SUV5
2
4-5
$35/day
Nissan Frontier
or similar PICKUPTRUCK5
3
2/4
$52/day
Class Special Car
or similar Category5
5
2/4
$24/day
Toyota RAV4
or similar SUV5
3
4-5
$26/day
Nissan Kicks
or similar SUV4
2
4-5
$26/day
Nissan Murano
or similar SUV5
3
4-5
$30/day
Jeep Wrangler
or similar SUV5
3
2/4
$52/day
Where can I find Ace car rentals?
Address
7855 North Frontage RoadHours
| Monday | 00:00 - 23:59 |
|---|---|
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 407 588 0018Good to know
Most popular city | Minneapolis |
|---|---|
Most popular car type | Economy |
Average price | $65/day |
Good deal | $33/day |
Top tips for renting a car from Ace
- 25% of our users found rental cars from Ace for $58 or less
- Book your rental car from Ace at least 7 weeks before your trip in order to get a below-average price.
- Compact rental cars from Ace are around 50% cheaper than other car types, on average.
FAQs about renting a car from Ace
How much does it cost to rent a car from Ace?
On average a rental car from Ace costs $79 per day.
What is the most popular rental car from Ace?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Ace.
How many car rental locations does Ace have?
Ace has 429 rental locations worldwide. Take a look at our Ace rental location map to find the best rental cars near you.
Which countries does Ace have rental car locations in?
Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominican Republic, Finland, France, Georgia, Germany, Greece, Grenada, Guam, Guatemala, Haiti, Honduras, Iceland, Israel, Italy, Jamaica, Jordan, Kenya, Kyrgyzstan, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, St. Maarten, Suriname, Sweden, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States
How much does it cost to rent a car from Ace for a week?
On average a rental car from Ace costs $550 per week ($79 per day).
How much does it cost to rent a car from Ace long term for a month?
On average a rental car from Ace costs $2,358 per month ($79 per day).