Would you like to save as your currency permanently or for this visit only?
Room was ok. Shower good. Torn sheets in bed, not too bad, and clean. Clean enough place. Good towels. Bed OK. No communication. I received an envelope. It had a piece of paper in it that I missed containing key drop off instructions. Finally met the property manager, a good person.Please leave a card with instructions on the night stand for key drop off!
Convenient location for our plans. Central heat not turned on. No telephone No staff available- could not get staff by phone to request heat.
The location and the price Ah where do I start. It was the first time I've stayed in other than a hotel so maybe my expectations were too high. The place is not kept up well it's damp and smells mildewy. It was dirty and there were bugs and visible cobwebs.
I grew up literally in the next town over and had no idea that this was a place to stay. The dragon claw foot bathrub was amazing. My girlfriend and I kept expecting a ghost or 3. We both loved it.
The hotel is very nice, more like a luxury hotel than an extended stay. The breakfast bar is really really good. Probably one of the cleaner hotels I have stayed in. I got the room for 145, which was an absolute bargain IMO. Great place, very professional staff. Not much the hotel can do about it, but if you are sleeping in the front room of the suite, it is very loud when the other guests close their doors. The manager should test it out sometime. Maybe put door closers to prevent unintentional slamming?
I loved that When i told them my Finance was the day of our stay, not only did all the front desk know about it and wished her a happy bday. They went the extra mile by giving her a card, balloons, and chocolate cover fruit. It made her super happy. I couldn't have asked for a better place to stay!!! there is nothing not to like
Suite was great for family of three. Good breakfast.
I just loved everything and I will definitely go back again and again
The rooms where big and clean. The continental breakfast was excellent and had good variety.
We liked the layout of the hotel how it was open and everything was in one building also the glass elevator. the staff was over all friendly. When we arrived they first put us in a room where the thermostate was broken and a panel was off and against the wall. When we called the guest services first said they would send someone up to fix it an hour passed and we were freezing so I called back and they didn't even remember I called than they sent up someone with new keys for us to a different room this guy was the electrician and knew the system was broken. The bathroom did not have a fan so the bathroom filled up with steam when you took a shower Than the elevator was dirty and the pool was freezing cold and the hot tub had chunks of hair and dead skin along with other things floating in the water. The room service and breakfast both made me and my boyfriend sick. We definitely will not be returning.
Easy to reach, good parking, spacious, quiet room, very good breakfast offering. Staff was not welcoming, seemed rather bored. Hotel lobby was not clean, and the carpeted stairs to the mezzanine level were dirty when I arrived, and still dirty on checkout the next morning. Not expected for a Hilton property.
While staying two nights we had need of the business center to print flight tickets and 2 out of 3 computers were not working which led a back up of guests needing the computers. One belligerent guest would not allow us even to request when he would be finished so we could use it and proceeded to push me out of the room. After approaching the front desk into this matter they checked into it but he had already left. I've worked in a NYC hotel in Times Square for over 20 years and even I hadn't encountered this situation. You might need to look into keeping this up to date since it is now becoming more prevalent and almost necessary to keep the web and wifi in working order.
Complimentary buffet full breakfast. Easy to get to off interstate. Suite style amenable to family visit. Beds not comfortable, too soft. Limited room amenities.
The suite was one of the cleanest I've ever stayed in, the overall design of the building is magnificent and eye catching, it is not easy to get lost in the building, the workers were all friendly, and there included breakfast was more than we had hoped for. Overall it was a wonderful experience and we intend to stay there again. The Internet was slow and lagging in the bedroom but they had notes placed in the room apologizing and expressing they were working on fixing that issue.
Room was huge and very comfortable. I would stay again without a doubt. Breakfast was blah.
The Embassy Suites were nice overall. Only complaints, the bed was awful, and many children were running around like it was playground.
Kind helpful staff
The bed was very hard. The room service was a disaster. They gave us bread with fungus!! and a pitch of water to make coffe!!
Nothing Booked 5 weeks ahead of time, confirmed my reservation via email the day before and was still double booked and unable to stay at the hotel. Poor business practice to do that to people.
super clean, friendly staff wish they had a jacuzzi
The hotel was clean and had all the amenities you might need during your stay. Parking garage has in and out privileges. Hotel is quiet & beds are comfortable. There is a Dunkin' Donuts across the street. Don't stay here if you are hoping to be close to Boston. It's definitely outside the city. It is easy to find though. It's located just off the highway.
Gorgeous hotel, updated and clean, showers mediocre, must try salted caramel cake. 30 min taxi to rail. No airport shuttle offered.
Check in staff was friendly and helpful. Elevators did not work.
Almost everything about it was amazing Their pool facility does not have a hot tub
I always adore that special white tea smell of the westin. The building itself was beautiful... All glass...the girl w the red hair in the front was super sweet and as always the hotel room was very clean and well kept. Always love the Westin!
The rooms were clean and beds comfortable, though on the second day, they didn't replace all the glasses with clean ones or clean out the ice bucket. At check-in we were informed our 2 rooms were no where near each other so they checked us into 1 room and told us they would call when the other room was ready. They didn't. I had to go down a couple of hours later to ask for our other room. I made the reservation months ago so they should have put the rooms side by side but they didn't. Furthermore, I had a package at the desk, which they did not tell me about.
Nice updated decor and furniture. Hotel personel was friendly. Bar restuarant closed early, by 11 pm so it was hard to get something to eat or have a cocktail/ nightcap.
Clean and well designed. Infastructure is in need of updating, i.e. outlets.
the pool was nice for the kids and we had adjoining rooms off the highway so the noise we were not used too
The comfort of the room, access to the pool, room service, the price, and the quick check in and out. What I didn't like was that me and my children were placed in a room (some short in communication between front desk and person checking the room), with a man we did not know. He was coming out of the bathroom, when we entered the room. Thank God he was nice, and also very understanding. That could have turned out bad since my daughter was the first to enter the room.
Starting with the stringy towels (The kind that you would use to wash the dog) The one bar of soap, very small. The $9.95 a day charge for internet. The security bar for th door that was loose and stuck thought I was stuck in the room. No refrigerator and a small ice bucket. It help exactly two small glasses of ice. I was shocked that this was a Sheraton The desk clerks new nothing about our event or that the event had a block of rooms reserved. I will not stay there again.
Entering the premises from highway is awkward and puzzle-like, even with GPS. It is advertised as a non-smoking premises, while our room had a strong, terrible odor of stale tobacco smoke!
The staff was fantastic. The hotel was beautiful and had everything you could want. The mattress was warped and we could not get comfortable.
Seems in need of a renovation - lots of things in room not quite right. TV didn'the work, A/Canadian struggled, ripped blind, stained carpet. Didn'the like paying for WiFi separate, but when I did, slow, slow, slow.
Very clean hotel. Seemed well run. Parking was difficult
Clean hotel, comfortable beds -Very difficult to locate even with GPS -Sink was made for hobbits -Who doesn't offer free wifi with the hotel room these days? -Staff seemed untrained and uninformed about the local area or between shifts (the night shift didn't really know how to handle misinformation between different shifts)
Complimentary breakfast should be included. Pool should be open for longer.
The nice part of the hotel was the location and appearance. The worst part was being accused of stealing by w staff member who was not on the clock. She called my boyfriend and I "these people". Her tone of voice and attitude was completely uncalled for especially at 4am. Also the room above mine smelled like cigarettes because the people above were smoking. My room has no fridge so I could not store the food I paid for so that was thrown away and a waste of money. In the morning my breakfast order was messed up twice which was also paid for. The room above or below mine was playing music till 5am. My boyfriend and I had no sleep.
Lots of amenities, pool, fitness center, nice lounge So large parking is sometimes a bit far, however, plenty space available.
size of the room The bar/resturant in the hotel didn't look open at any point when I past it and breakfast was of a low standard
It was clean, the restaurant was pretty good as well overall value good Weird size toilet in bathroom, like something you'd find in a kindergarten bathroom and shower rod was hanging by command strips.
Restaurant was great. Like having a mini fridge and microwave in the room. Staff were friendly. Very small bathroom and toilet was really low to the ground.
Was the cheapest in the neighborhood, though still not cheap, imho. Street signs could be a lot clearer at the nearby corners. There should be signs at the parking lot exit to give you a clue.
The rooms were clean, the staff were friendly, the hotel was quiet, the breakfast was very good, and the hotel was located close to downtown Boston without the downtown Boston price tag. One of the hotel elevators didn't work.
I enjoyed the continental breakfast was excellent. The bathroom tub held water in the tub. Other than that, I enjoyed my stay.
Value for money.
very friendly staff internet connection could be improved, sometimes very slow
location and price
Room was clean and well maintained. Some breakfast items were above expectations while others were below expectations (is it possible to water down scrambled eggs...seemed like it). Too few staff speak or understand english. Advertised items (grab and go breakfast) did not exist, and given a run -around when I asked about it (last person in the chain said "no!"). Overflowing trash can in front of the hotel is an eyesore and sanitary issue.
Danielle and Heather at the front desk were very helpful and friendly. Overall the staff seemed very nice. I would go back.
The breakfast was wonderful! The room was very cozy and the bed was comfortable. Good lighting in the bathroom and good water pressure. The old blower/heater unit on the floor,against the wall. Feels very 1970s!
The staff was very friendly. The room was big and well kept.
My sister and I enjoyed the suite! Plenty of room and the kitchen added an extra plus.
The property is in need of some TLC or attention. I have stayed with Sonesta before but would not stay again if this was first experience with them. Bathroom had hair on the edge of tub and in the corner of bathroom - not reassuring that room was clean. The door to the bathroom didn't close all the way because the door frame was warped. Some very strong fragrance - perhaps room deodorized was so overbearing you could taste it. Dirty knives in the silverware drawer. Front desk didn't ask how the stay was or I might have shared this with them. Very disappointing stay
The staff was amazingly friendly--from the front desk to the breakfast crew to the room maintenance staff. Also, the location gave great access to major highways as well as Middlesex Turnpike (to get to the Alewife T station). It would be nice if they could refinish the metal in the elevator cabs. The rest of the interior decorations were fun and creative, but then you get into elevators that look abused and it took away from the overall effect.
The hotel offers large suites with friendly and green surroundings. As European, I don't like the fact that all breakfeast dishes are plastic and to be trashed (knowing that this is still common in the US...)
The hotel was quiet, room is big enough and breakfast is actually very good. None, it was the perfect stay!
The rooms and facilities were great. The staff was professional and helpful. I've had better breakfasts at economy hotels. The food quality was very disappointing and not up to the standards I expected (given the cost and quality of the facility).
The bar area, food was good, drinks we're good. The contemporary look was nice, overall great experience. The pool area was very small and extremely hot.
From the time I walked through the door, I was the most important person standing in front of the agent. They made me feel like I had stayed there before. They made sure at everthing was taken care of. None
Very clean, modern and the staff was so helpful and sweet. Not a thing.
I had an extremely pleasant stay, and would absolutely recommend this hotel to anyone who is looking for an affordable option right outside of Boston that has exceptional customer service. I stayed here on a visit from FL to see my family, and wanted to enjoy the serene environment of Lexington as an escape from the city. Everything was flawless with our stay.
The building is a leed gold, which means green energy efficient building with great indoor air quality. The hotel staff was very professional and helpful. I would love to stay there again. The pool water was full of salt and chlorine.
the staff were both kind and helpful
Clean Accomadations came as a couple was given room with two twin beds said third party booking so they couldnt fo anything ?? there was no more king rooms Or queen beds im guessing
It was very different from the standard hotel looks, in that they are very colorful and the organization of the space and room is very unique. Definitely nice to see a hotel that is not the standard fare, especially outside of a major city. The king sized bed was pillow top and felt amazing. They had so many pillows on the bed that we had to move some off to a lounge chair. They gave out (free) bags of ice downstairs in the snack bar area instead of having an ice dispenser on each floor, which was another oddity, but we were ok with that. No complimentary breakfast, but there was an area where they served food if you wanted to order it for 24hrs. They have shampoo and body soap dispensers that are attached to the wall under the shower head. First time we saw that, and not sure if we liked it or not because it can be opened by guests and refilled, but it was better if you use a lot of shampoo and conditioner. They use Bliss products which was nice. Room was very well lit, with two separate overhead reading lights at the bed. Indoor pool was nice since it closed at 11pm. The water was a good temp but theres lots of chlorine in that water though. Overall a clean and neat experience at this hotel. I'd recommend it. Water pressure in the shower could be better. It didn't feel strong enough to wash away all the soap. Hard to get out of the parking lot of the hotel into the main road, as the stop light took about 8 minutes to change to green. Not sure if this may be a city street light issue, but they should probably have a better exit onto a main road. Bathroom could be a bit bigger as the fridge was underneath the bathroom sink.
Everything was awesome
I loved the pool, hot tub, and sauna. It was so nice and relaxing. I particularly liked that it all stayed open until 11pm, because at so many hotels the hours are hard to use. 6am-11pm gave us plenty of time to take full advantage of the relaxing. The beds were very comfy. The services was nice. We had room service breakfast and the man who brought it was very nice and polite. The front desk helped us a lot by allowing us an extending check out due to a wedding we had to prep for. The fire place and wall of water in the lobby were beautiful. It is a great location. Peacefully situated but also close to a huge mall so you can get all sorts of food and anything you needed. The restaurant and room service in the hotel were very expensive. Luckily there is a mall down the street with much more affordable options. We went the the rain forest cafe and had fun. Other than that I really loved everything. It was a great day and just what we needed.
Everyone I encountered was helpful. After only 2 days staff were saying hello. Having a Starbucks set up in the morning was particularly nice. Dining in the restaurant was fantastic. Food very good. The facility is over priced for the suburbs. The rooms Do not justify the price.
Very nice lobby / restaurant area. Extremely comfortable beds. Inconvenient facilities and amenities in the room. Room had "budget"-grade fixtures and amenities (bathroom / furniture in room). Not pleased with that after paying for a premium hotel.
Location is nice. Right off the highway and close to upscale mall. Need more selections in the longe. Didn't seem to care about upgrading elites.
Room is comfortable.. Good bed. Too noisy during the day due to current renovation. Had to change room, but still noisy.
The cleanliness of the room was amazing. The decor was great. The staff was very friendly. There was nothing I didn't like.
Comfortable and quiet
Liked the room. Breakfast was very nice. Staff very friendly & accomodating. Convenient to hospital and loved the shuttle. Asked for a robe & extra blankets as my husband had surgery the day before & was cold. Staff brought them, but they were both so raggedy & torn that I almost hated using them. Seriously they need to be brought to the local shelter for dogs. Time to replace or don't offer them.
a very short visit, great room!
I like the atmosphere and everyone was very nice and it was quite too. I didn't like how small the bathroom was..I felt closed in, also didn't like that my room was next to an elevator.
good quality hotel with excellent services
The hotel was very good value,convenient to access,the staff was fiorst class and we enjoyed our stay. not applicable
The shuttle drivers were extraordinarily friendly! Alfred mentioned that we were near Lexington and took me to all of the sights. He and the other drivers definitely helped to make my weekend stay awesome! The room itself was wonderful and very comforting to come home to each night! 5/5 would recommend.
This hotel is so well maintained and spotlessly clean. Even though it's not a 5 star hotel it's large enough that it's well staffed all the time. Even when we had our "do not disturb" sign out in the morning our room was quickly cleaned when we were out in the afternoon. We were in town to visit our son and hotel staff were very helpful in accommodating our 2 young (age 3 & 6) granddaughters when they came to stay with us a couple of nights. Also the hotel was full of HS Soccer teams in town for a tourney and the hotel strictly enforced "quiet hours". I was very pleased with that! Also loved that the coffee maker is a Keurig. They don't furnish many pods and they were not my favorite brand, but there's a grocery very close to the hotel so we bought a box of our favorite brand and also a small carton of half and half and kept it in the fridge. We really liked having a fridge and a microwave in the room. We have special diet needs so we actually made our own breakfast in the room. Was fun to make popcorn for the kiddos and watch a movie with them before bedtime too! The hotel is so close to shopping! Burlington Mall is very nice. The indoor pool is large which is good but the maintenance staff does not understand that it's an INDOOR pool! When maintaining an outdoor pool the wind and sun deplete chemicals, therefore a lesser quantity of chemicals are needed indoors. Some people may believe that more chemicals = safer sanitation, but that's not true. I've been responsible for maintaining a pool and too much is just too much. Even with an outdoor pool if there is too much chlorine in the water you use large fans to lower the concentration (yes- wind, even from fans, removes chemicals from the water). The water was cloudy (it should be clear if chemicals are used appropriately) and also foamy which means too much fungi control chemical was used, which is very unfealthy. I bought goggles to protect my granddaughter's eyes, but they still had an itchy rash from the water, probably from the fungicide which not really needed very often indoors since direct sun is what causes fungi in a pool. An over chlorinated pool is not dangerous to your health, just unpleasant, but when the water is foamy and cloudy, that's very bad. I really wanted to prop all the doors open and set up some fans!
Our room at this property had a serious ventilation problem which they acknowledged but made no effort to mitigate. The heavy odor of cooking bacon woke us each morning at 5am and did not immediately dissipate rather lingered in the room and hallways. The odor was strong and very offensive.
just a very nice place- everything was wonderful just finding it in the dark, sign by the road would help
The staff was very nice,we felt very velcome and it was nice to have the scuttle driving os to the mall .
Friendly staff, clean and extremely comfortable room. This isn't the first time I've stayed here and certainly won't be my last! Nothing. Smooth sailing all around.
The personel was very helpful in guiding us with our city tour. Easy in easy out to the highways and resonably priced for the comfort level it offers. I would say that the service at the restaurant could be fatser.
Appreciated the indoor parking as it rained the whole time we were there and the room was very comfortable.
- when I checked out, I settled by a mean of payment different from the credit card used for reservation; I've had a problemon my credit card(double debit); the problem was solved by the intetvention of Booking - suggestion for who travels in group: the hotel, that is located at 18 km from the town, provides a shuttle that takes you to rhe train station in Woburn (it takes 20 mn by ttrain to go to town); bur, as the retutn train ti ket costs $12 per person, it' s betterto take the car and park iit near the Noeth Station
Room space Internet performance late, It is slow response.
The King size bed was comfortable and room was somewhat clean just a few dust spots Your TV's need to be updated and also the bathrooms
Being woken up at 7am on Sunday by fire alarms telling us to exit the building. Don't even know what but went right back in. No apologies or information upon check out.
The room was very new, extremely clean and we would recommend staying here. It was a pleasure to find this hotel en route to our destination.
Friendly staff premises very clean.Especially liked the welcome cookie..Breakfast room staff gave the start of your day a good buzz. Overall very pleasant!! The walk to get to the room, but then it is a big hotel.
They charged unwanted things for me . And no compline try break breakfast
Really good service. I will stay again.
Clean, well decorated, attractive, and comfortable room. Old tv without hd. Most hotels these days have flat screen hd. But this is not critical. Appreciated the wifi in the room at no charge None really
Comfortable and clean Needs a snack bar in addition to main restaurant . Something for quick bagel, muffin, donut in morning
The stay was great the service was outstanding i will definetly go back
1) The business centre. It was very useful for me. 2) Breakfast was decent, but I think the team could be more friendly to a foriegner, by asking if they need anything....it would go a long way 3) I was surprised, that there were no bell boys. This really amazed me, when the front desk girl walked up with me...it was a lovely gesture...and I respect that a lot. 1) Wished there was more to do and see on the property 2) I was expecting a Suite, I did not get an answer when I had booked it and I did not know what it costs, as I wanted to stay in a Suite. 3) I would like more channels on the TV. 4) My booking done through www.booking.com had been in principle ignored. ie, I was first offered 2 separate beds and smoking option, I had to finally settle for smoking option as I wanted a king bed as per what I had booked!!
Most everything was very good. The only real problem was the breakfast. It was not terrible but there was not enough seating and the staff had a hard time keeping up with replacing food and utensils.
Pool Complementary breakfast No pen and paper in room Hardwood floor in room Had to walk past front door to get from pool to room. It was cold out.
Very nice room. Comfortable and clean. Excellent price for location Staff was helpful Easy access to interstate and Boston. Heater was noisy No paper and pen in the room Breakfast could have used a few more items
THE POOL I guess! The customer service was the worst I had ever seen and I have been In hotels all over from mass to Florida Virginia south Carolina ext.I have been up and down the eastern sea board. So when me and my family get there the place looked ok so we gave it a chance. My kids like the pool so first day my wife bring my kids to the pool there r two ppl making out kissing and all over eachother so my wife ask the front desk if they could do something about it and they just ask them to leave the pool. So two minutes after my 7 yo and 1yo sees them kissing again. So my wife says something to the front desk they tell them to stop and didn't remove them from the hotel!! So later that night the two ppl got arrested cause enough ppl complained and nothing was done so the cops were called.they left. So I came back to the hotel and I was outside with my wife andshe was telling me what happened and my 7 year old son was standing with us and my son says daddy what's that smell I told him nothing go back inside. There was 5 guys outside smoking marijuana I told the front desk what happened and the guy said r they still out there I said no he said then what do u want me to do about it and I told him about the two junkies kissing in front of my kids and he jumped on the phone and the phone didn't even ring!! So I stood there for a few minutes and he acted like I wasn't there!! So I went back to my room.So the next day I left for work my wife told the management what happened and allshe said was he's new.so on the last day I was at the hotel I went to transfer money to my debit card and my account was minus 440 cause the hotel held 440 and then went back on my card and took another 440 for the room. So it put my account way overdrawn so I tried to ask the front desk management why they did that and the manager was very rude and said before I answer anything u need to book another night. So I went back and forth with my card and the hotel come to find out it was red roofinn fault so this whole thing got resolved late in the afternoon and the manager only thing the manager has to say is u need to book another night or u and yur family have to leave right now!!! I told her that after missing a whole days work cause of red roof i can't stay she told me u need to leave right now!! So that night me and my family slept in the car I have a one yo seven years old and a 10 yo and my wife had to sleep in my car until the next day!! So how was my experience at red roof inn?? It was the worst experience of my life!! I hope this helps
Dirty and noisy place
The bed was comfortable, and the hotel was conveniently located near target and several decent restaurants. The pool that was advertised here, and on the site, was closed and there was no indication that this would be the case. I specifically chose the hotel for that reason. The hotel itself is one of those red neon-lighted places, and looks nothing like the picture. Very dingy and tired place. The water pressure in the showers was horrible, and the hot water lasted for a few minutes at best. The towels could use some serious fabric softener. The walls are extremely thin, so bring some ear plugs if you plan on getting any sleep at all. They charge you to use the safe, whether you use it or not, and you have to ask for the fee to be removed at the end of your stay.
Value for money! Great room (Big and clean) and free parking & Wifi Elevators was a bit old and not always clean
The room itself was quite nice, and the beds were comfortable. We noticed that there were no bath towels and only one hand towel in the bathroom. We also noticed that there were remains of food left in the drawer of the dresser. I called and asked for this to be taken care of. They provided towels but left the food crumbs. I asked about towels for the pool and was told they were at the pool. There were none, so I had to call to ask for those. The pool was lacking clarity, but it was okay and my grandkids enjoyed it. The service personnel were mediocre. Would work on their own tasks before taking care of customer standing before them (me). The breakfast was very mediocre, and food most desired not replace. The "donuts" - (is that what they were?) were inedible.
It was very dirty and needs many repairs.
The location was fabulous for visiting downtown Boston. Even with a daily parking fee when we went downtown it was still cheaper than other options. The room was very modern and included a mini fridge. The breakfast was extremely disappointing. I know you don't stay somewhere for the breakfast alone but it really helps cut down on trip costs and this one did not even have cereal and milk.
your breakfast was great, Smoking area should have been in the back of the building. The odor in the entry way area was terrible. It seemed that patrons were hanging around the breakfast area and families or patrons who were going to eat couldn't sit in the area.
Staff is friendly and quick. Rooms are clean and comfortable. Great value for the business traveler. Breakfast is very simple, hard boiled eggs, yogurt, bread, cereal, coffee, juice.
Breakfast was much better than average hotel breakfast. Staff was very friendly and professional. Room was clean with lots of easy-to-reach outlets for charging electronics. Shower drain ran slow.
Clean, quiet and extremely comfortable. Luxurious bedding, mattress and furnishings. I did hear the alarm clock in the room next to me go off at 5am. This was disturbing but the hotel was very quiet and sound proofed.
Quiet, clean, excellent staff, very good breakfast. 20 minutes from Boston downtown.
Staff + location Mattress
Location, breakfast, coffee and tea 24hrs. Fridge was available and brought up to the room. Somewhat delapidated premises for the $200/night cost one night. Average cost per night was reasonable over the 4 nights.
Comfortable bed; nice free breakfast dining area; friendly staff.
Convenience to the interstate, not far from the Boston area. Breakfast selection and variety. Cleanliness, One of the quietest hotels I have stayed in,.
The comfortable beds Very noisy air conditioner
Nice breakfast and breakfast room with a variety of seating. Spacious room. Quiet. Great location. Clean. TV channels did not match list in room. No microwave in room. Awkward parking. Wasteful laundering of sheets and duvet cover for extended stay. Also wasteful discarding of partially used toiletries. Awkward configuration of bathroom amenities since toilet and sink were often used by second person while shower was in use. The space was very tight.
Friendly staff helped us find local activities for one of our family members. Breakfast was great - well managed, clean, friendly atmosphere,, and great selection.
stuff was helpful,if you missed anything at home (for shaving / shower etc) you can get it at the desk.
Clean and professional; nicely appointed room; breakfast was fine. Pleasant and helpful staff. Good value for the money. No
The room was comfortable, clean. The bed was comfortable and the bedspread was white and very clean. That gave me alot of comfort knowing that the prads are washed often. There was a restaurant which was very good , but the menu was rather limited.
Hotel was clean, in convenient location, and included Wifi and free parking.
Staff was good and helpful The king bed was in bad condition. The middle of the matress had an over use. It felt like a whole in the middle. As if someone very very heavy used it for a long time. I had a backache after just one night. All yhey need is to replace the mattress and it would be a great room to rent.
It was very easy to access and extremely clean and friendly. No hastle whatsoever I didn't see any
Clean, easy to make reservation, friendly staff
Spaceious room and bathroom, clean linen and rags. Heating system
None When I booked this online the charge was $189. I was charged 259 plus taxes. $314.74 Total. wow! What a rip off
The staff was very helpfull with directions and knowledge of surroundings Tv had lost signal a few times...
We never ended up going.there was a snow storm and i was stuck 2hrs away with no refund
Bed was very comfortable, staff was terrific. Bathroom needed some cleaning and the one of the towels had a big yellow stain on it .