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A clean and comfertable hotel. All personel were able to speak english and our stay went very smoothly. As result of the fact that it was just a night's stay for us we were not able to classify all other facilities. The room however was clean, spaciues and okay.
Location and services
the hotel has good location for shopping, and the Lake Garda is not so far. no, there wasn't
Very good food at the restaurant Too early check-out
The restaurant, very friendly service and very good food. Very convinient location between Verona and Garda lake. The reception: one non english speaking lady always simply ignored me and when asked for a flight information I was simply told that I could buy an internet card and look it up myself!
Hotel very good value, breakfast very good, pool nice, staff friendly, rooms comfortable, location good for Lake Garda.
The hotel was great, the people were nice and professional ... very helpful. It would be nice if the pool was open later in the evenings.
The hotel was clean, food good
very easy to find; close to highway, natural and very smooth ambiance. small but convenient swiming pool to be relax. clean and comfort room. necassary some signs for direction to hotel after highway.
Very spacious room & bathroom, excelent service & very nice, helpfull staff. I left already note about it in a guest book hotel.
Its quiet position, well appointed rooms and reception areas, excellent buffet breakfast.
The hotel staff were very welcoming and the hotel itself was beautiful. We are recommending this hotel to all our friends who are considering visiting Lake Garda and have plans to return in the not too distant future. Excellent - couldn't fault it
Very friendly staff. Comfortable beds and bathroom. Very clean and quiet. Lovely interior design. High quality furniture. Great breakfast buffet. There could have been a little more light for the room and especially for the bathroom. The hotel parking lot is a little bit small.
excellent service 6*, incredible food - upgrade to half board - dinner was phenomenal
new linen every day ,staff ,food
location is perfect. very close to airport and have the shuttle service.staff are friendly. it will be good if the toilet kits have more things such as body lotion..but this is not a big thing. overall i am happy with my stay and i will choose this hotel again.
An ideal airport hotel at the Verona airport. Normally airport hotels provide early breakfast for the early-birds leaving the hotel really early, this one does not.
english speaking staff, bed linnens, convenient to airport, Price
Good curtins and comfortalbe matress.
Very nice hotel. It's more like 5 star when you're in your room.
Close to airport. Free shuttle to/from airport & Verona center.Friendly and helpful staff in reception. Very good restaurant too although a bit pricy. Breakfast ok. Only a minor thing. You can only access Internet with a cable. No Wifi available in bedrooms.
modern facilities and indoor pool
It was extremely clean, modern, spacious. I would definitely stay there again. Front reception spoke perfect English also. Free shuttle to airport was also a bonus that I did not expect. No. it was a breath of fresh air!
dining room was not up to the rest of the facilities standard
very central and modern
Stayed here before and surely will be back again. Very welcoming. Nothing . Maybe some (very limited) traffic noise passing ?
Very beautiful family hotel, friendly personal, good breakfast.
A very nice little hotel where they care for you and satisfy your every need even without a request. A very good restaurant. A very beautiful location.
The staff is very kind, good breakfast, very good home made pasta and nice meat dishes, the rooms are spacious and very clean.
The staff were friendly, helpful and very baby friendly. The breakfast was superb and the room was nice and clean. Unfortunately the restaurant was not open when we stayed and there are not many other places to eat in Affi, but the staff did suggest other places to eat.
Great and friendly staff. The food at the restaurant is delicious!!!
breakfast available only from7.30a.m, but charged anyway
The hotel location is fantastic and the resturant is one of the best we had on our vacation in Italy It is a bit noisy in the morning since it is on the main road of the villige
very good breakfast with home-made pie; room is big; good view on a mountain; check out till 10 (too early!)
Some traffic noise.
Convenient and free shuttle to airport.
Nice hotel, nice staff Breakfast is not included in the hotel price
nice terasse and garden with pool close to the high way and therefore a bit noisy; couldn't open the window in the hotel room
The staff were very helpful and the pool facilities were great! The food in the restaurant was very average. There were no tea and coffee making facilities (other than going to the cafe).
Had most of the basic needs covered; and they have free shuttle service to downtown Verona. Misleading information about internet availability. Food quality at the restaurant can be better.
I liked the spa/relax spot even if I was not able to use it because their hours did not coincide with mine. The staff was very helpful.
Easily accesible from the airport and highway. Close to city center by car. Shuttle to fair.
The staff was helpfull and nice. The shuttle buss to the city was very convenient.
Comfortable hotel. Convenient location. Fine swimming pool. Good restaurant, nice dining on the terrace. Swimming pool closes far too early.
Hotel is good.
Best Hotel in Verona ... Modern Castle Style. Food is excellent None
Close to Verona and great value for money.
Hotel is freshly renovated ex-monastery with big lawn in the middle which is suitable for children play. Room was cossy. Restaurant is very good.
the pool was great . the hotel is very nice decorated and clean . the brakfast is very good. The picture of the room on the web is not what we get. we are very disappointed about it becouse we choose the room and upgraded it in order to get the room presented in the web site.
facilities and beautiful room
fitness, swimming pool
Well set out conversion of monastery. Staff friendly and helpful. Good facilities.
Nice building good location if you have a car The floor is wodden but it is very dirty and dusty, if you have kids there isn't any food for them at the hotel resturant
The rooms were very comfortable and spacious for European hotels. The restaurant provided great service with fair prices. The indoor pool and spa area is great to come back to after a long day site seeing. Service from one team member- absolutely horrible! The website is very misleading about the location to the city centre. It should be clearly stated that a car is required.
Great facilities and staff. Especially good hotel for adults and relaxion. You need car because there is not anything near the hotel.
Relaxed atmosphere, good restaurant serving excellent food, friendly staff, modern room with everything you need and secure parking. Ideally situated 10 minutes from airport and within easy reach of Verona centre.
The information about the parking is misleading. It sais “free private parking is possible on site”, once the public car spaces outside are taken you have to pay 8 Euro to park in the hotel car park.
staff did not explain parking in garage clearly. i.e. how to put the room card in the slot in the black box. the coffee machine at the restaurant (closes too early also in evening) was not working properly at breakfast (Monday morning) and was a really hokey, noisy cheap looking thing.
The location was great because we travelled to different cities during the day. The triple room was very spacious and comfortable. The breakfast had a good selection. The internet is free which was very convenient for us. We enjoyed the jacuzzi in the fitness room. none
The staff were really helpful , both hotel and restaurant and the overall package was just great
I can state that it is perfect on all points of view: staff, rooms, location etc. A special plus for the excellent restaurant 10: excellent food, very friendly and professional staff, from the waiter to the Chef. In addition, the shuttle service is very useful in view of a trip by plane from Verona airport.
Clean rooms Very far from centre. No shuttle provided to airport as mentioned for early departures (should be mentioned)
The room was very clean and had good facilities. Bathroom facilities were also very good.I also liked the fact that when I checked out of the hotel in the early hours the next morning, breakfast was available. The chairs in the hotel room were a little uncomfortable being made of steel. Style over comfort.
all staffs are nice
Pool closes very early in the evening. It woud be grate if it would be open, when you come from Verona or neerby amusemant parks. By the way, Gardaland closes at midnight and I like to jump in the pool, when I return from there.
Very clean and comfortable. Wide choice of continental breakfast (with great coffee). Very close to Verona airport (but no noise). If hotel car park is full, lots of free public spaces immediately outside the hotel. Not a dislike, but a comment - great for people using airport (as we were), but not for a holiday as situated out of town and in an industrial estate.
All, swimming pool.location No.
This is a beautiful, brand new hotel. The swimming pool and rest area are just fabulous. The hotel is located in middle of nowhere. Only go there if you have a car. There is nothing at walking distance. Public transportation is poor. A cab to downtown Verona coasts € 24. I sampled this hotel among those offering free shuttle to the airport; however I could not benefit from this since my flight was at 7:35 AM and the suttle service starts at 8:00 AM! It would be fair that booking.com or the hotel reimbouse me the € 12 I paid for the cab to the airport. Staff is quite rude.
Clean and simple Nothing
I don't recommend this hotel for longer stay more then 2 days. The hotel Gattopardo doesn't offer any excellent service for you and comfort as well.
Hotel was quiet and close to Verona...simple bus trip, and good local restaurant
Hotel staff was really kind and helpful! For three star Italian hotel, breakfast was ok. Hotel is only few kilometers away from the Verona. Broken tiles in bathroom, water leaking while having shower. Since our room was on the street side, we couldn't really sleep with the window opened due to the traffic and really loud people even after the midnight!
They block a certain amount for guarantee. And when I want to pay the hotel I have been over limit my Visa card.
location, relative price no elevator. rooms were poor
It was a good place to stay when attending an opera at the ARENA in Verona.
It was better than sleeping in a tent... I think. It was an old, dirty, noisy hotel with ugly rooms and ignorant staff who weren't well-organised.
Short distance from airport, good reception people are good at the desk,the breakfast is fair, can improve with variety.i had the room overlooking the road and good one, clean linen, can supply a coffee maker inside the room,which will feel the guest more at home, i came for the verona stone fair, the fair is at near by 5km distance and the taxi is available with short notice, the shopping mall nearby hotel of 100m nearby, all sort of things available, good for family shopping, no complaints from my side, good value for money,
Convenient to airport; good breakfast; good shower pressure; nice pizzeria just around the corner. Rooms facing the road might be a bit noisy but it was ok actually.
the staff at the hotel were excellent
Easy to get to Verona centre train is loud, no chance to open window
Vicinity to airport. Morning free shuttle. Pool open to 9pm. Ideal if one wants to explore Garda area by car. Shuttle only up to 12.30. To return to hotel from Porta Nuova verona train station you need a taxi that costs about 16 Euros
front desk in the morning was very slow, inexperienced. It seems getting taxi is problme in this hotel
Excellent customer service, nice staff. Situated in the country side. maybe it's a bit too close to the railways, but the rooms were well soundproofed
Cleanliness is very good, breakfast is poor, swimming pool is very good, small number of staff ... Location - train is pass just a few meter from hotel. You must say that in the brochure
The hotel is 3 km from varona airport. nearby the city of Verona. the air condition works just from the recepsion.
swimming pool; proximity to verona and motorway system. very inconsistent attitude of staff; at times rude, at other times helpfull. noise from mainline railway less than 20 metres away. breakfast was of limited choice, and quality. restaurant for dinner was empty but hotel was full. advertised shuttle service to verona only available for 4 hours during morning.
The star of the hotel is waitor Sharif!!! Too small room (suite) for 4 people.
it was pretty cheap comparing the other 4* hotels in Verona breakfast was basic, I expected more from 4* hotel
Close to Villafranca Airport, for late arrivals good hotel to spend a night. It could do with better directions from the airport on how to get there.
Hotel is very clean and staff is very helpful and professional. Restaurant is excellent Although excellent the restaurant is very expensive. Hotel is located in a small village with no alternative than staying there in the evenings
the style of the hotel. the water in the swimmingpool was too cold.
Nice pool and very nice rooms.
Everything. The rooms are very spacious and extremely clean. The restaurant is excellent with a great wine choices. The location. Even with GPS, it's a little bit tricky to find it.
Dinner. Pool. It was a bit removed, too far away from Mantova. Should have bigger TV, and standard european channels like Eurosport etc.. Bit of traffic outside window.
security of the property traffic noise
Very clean and comfortable. Friendly, helpful and efficient staff.
Beautiful and romantic ancient villa, very well preserved and converted into a modern hotel. Large and well furnished rooms, wooden floor and ceiling and some "relic walls". Large and comfortable bathroom. Small but nice pool to relax. Good location to visit Verona and Garda lake. Better lighting of rooms would be useful on daytime, because of ancient small windows. Breakfast is good but could be improved with more fresh products in spite of boxed cereals and jams. Parkyard close to the pool uncomfortable: people were sunbathing near cars...
The bedroom was wonderful. The swimming-pool was very nice. The bed was unconfortable. The coffee was not good.
This hotel was excellent in every respect. The staff were very helpful all the time and despite our late night arrival still went out of their way to assist us with food and drinks. The facilities are first class, immaculately clean and very comfortable. This hotel was very good value for money. We loved the place and will go back in the near future.
Your bed is hard as a rock, would appricate real juice in 4 star hotel instead of syrup drink
Perfect location. Close to Lake Garda, Verona and the wine districy Valpolicella. Swimingpool and nice hotel room. Reception had a lot of documents on the desk visable for all guests. This made a bad first impression. I got the feeling the hotel had a mis management which was not true.(prposal: Make a desk at lower level behind the reception desk were these documents, notes and other things can get stored out of sight for guests.
Positioning in the city, stuff, breakfast Room was heavily smelling (because of smokers) and there were no day curtains, only ones for the night, thus I had no chance to open them during day-time as everything was visible for ourtside through the window without curtains.
The facilities were relaxing and resturant was good Bath flooded first day. Staff were unhelpful and no apology given, just another key for another room. Staff were abit unfriendly and not helpful.
Nice place, a bit in the middle of nowhere, but ideal for relaxing. Rich breakfast. The spa is ok, but I expected something much bigger and fancier based on the photos and the website. Well, you should not believe what you see there.
I liked the size of the room. The pool area, and the breakfast, was also nice. Yes I didn´t like that they came to clean the room very late one day, and just entered without knocking on the door.
A very very good value
The wellness is a nice facility in the hotel.
nice new furniture, superb bathroom, large room, the swimmingpool the loud disco at the pool, music till 3 am
Hotel easy to find, staff friendly ,excellent breakfast, top design rooms. Some works done at night... (before 10 pm)
Liked the fact that it was close to the motorway as we were only stopping one night en-route to Austria. The room was large and comfortable and the bathroom very spacious with a lovely strong shower. Car parking was available immediately at the hotel and they are pet friendly. We stayed during the off season 11th December so were the only guests in the hotel, although the bar was busy with locals and friendly. Unfortuneately, the breakfast was minimal and not very good. Bread was stale and the staff had to be asked over and over to supply basics, like orange juice, cold milk, spoons etc. Sounds petty but we had already been on the road for 2 days and wanted a good start to our final day of the journey.
staff very friendly and very helpful
I leaved the hotel with mixed feelings. The hospitality and the breakfast were good but if the only language you speak is english, don't try this hotel. The staff in the reception don't speak english at all. Even a tiny issue may turn to be a big problem if noone understands you. There is a balcony in the room. However you cannot use it. Since as soon as you open the balcony the air-conditioner stops working. After you close it, it takes 2 (!!!) days to get the same temperature back in the room. Generally, the air conditioner is centralized and cannot be controled directly from your room.
Location and family room option
Hotel has worm atmosphere, kind and helpful stuff and nice restaurant. We have only good memories of staying there.
Helpful staff, very good breakfast with high quality fresh coffee. Only some 15 mins from Gardaland. The staff speaks also German not only Italian which is quite a positive experience in Italy. Our room was sometimes noisy from the loud talking of drunken guests drinking at night in the hotel bar. Even so we were tired enough and slept well :)
The hotel has a good location between highway and Lago di Garda. It's very nice renovated and furnished. You can park your car easily. The meals in restaurant is OK. The hotel staff at the reception wasn't able to say even one english sentence.
The breakfast is excellent for the category of the hotel! The costs for WiFi is cheap. However 12 hours per 5 Euro is not the same as stated in the booking.com info which is 24 hours per 5 Euro. The 4 bed room is facing the street and very noicy! The air conditioner seems not working properly.
Rooms are very nice and the kids enjoy their space. Great breakfast and no problems for Parking. A.C is a problem . Is set for 27 d. so you get sweaty fast.