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10.0
Both drop Off and pick up was great. Nice employees great car.Reviewed Sep 18 2023
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10.0
Was great. Can’t think of anything elseReviewed Sep 18 2023
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10.0
All went well. What more can I ask for?Reviewed May 30 2023
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10.0
I was given an upgrade without asking for it. I thought that was awesome.Reviewed Apr 22 2023
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10.0
The experience of renting the car was wonderful. It was such a nice car to drive, had great gas mileage and was so comfortable. I would definitely rent from Alamo againReviewed Sep 19 2022
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10.0
Ordered a car for 5 people and 4 large suitcases. The car was not big enough for 4 suitcases so we had to pack in smaller items. We ended up with 2 large suitcases, 2 carryons and one bag.Reviewed Jul 26 2022
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10.0
Great car and nice service.Reviewed Dec 21 2021
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1.9
They didn't have the correct car for me even though I reserved ~2 months ahead of time. Then, they gave me a smaller car and tried to convince me it was an upgrade. The attendant clearly had no interest in making me happy, she only wanted to get me out of there. When I pointed out that there were vehicles there that would be a true upgrade, she said that they couldn't release those because they were "reserved". I pointed out that I also had a car "reserved" and she couldn't provide me that vehicle, so why were the other reservations "real" while mine didn't really matter? Our luggage didn't fit in the vehicle provided, so we stayed an extra day before driving to our final destination so I could take the chance and try to swap the vehicle the next day. Phone support was also weak, with Alamo support having closed at 7:00pm and anyone else available said they had no power to do anything. Also tried Priceline customer support, they also claimed there was nothing to do, stating they only provide the reservation, not the car. Will never use Alamo, Priceline or Kayak again to get a rental car.Reviewed Jul 19 2021
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10.0
Pros:Great staff, easy process.Reviewed Apr 4 2021
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10.0
Pros:The young man that attended us was very nice and helpful! We loved the car as well, so much my boyfriend was considering buying the same one for himself! lolCons:Nothing could have been better, everything was perfect :)Reviewed Oct 11 2020
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10.0
Pros:Staff was very nice and helpful. Definitely loved the vehicle! My boyfriend loved it so much he was considering buying the same one! lolCons:Absolutely nothing could have been better, everything was perfect :)Reviewed Oct 11 2020
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9.2
Pros:Staff very friendly and the vehicle was exactly what I was promised.Cons:The vehicle had a strong smell of cigarettes.. Even though it specifies no smoking whoever had the vehicle before us smoke inside.Reviewed Sep 8 2020
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