10.0
Liked allPros:Customer serviceReviewed Mar 13 2017
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2.0
No carPros:NothingCons:Upon arriving at the Alamo counterat Lafayette regional there was a sign that said 'no cars available'. I waited for the clerk to surface thinking since I had a reservation they would have one left. She told me that all cars were gone. I asked her what the purpose of. Reservation was if there was. no car upon my arrival. She said I could take a cab and request reimbursement I then had to rent a Ford Focus for $63/ per day from a competitorReviewed Mar 9 2017
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10.0
Great rental experience with Alamo at Lafayette, LPros:The customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !Reviewed Feb 9 2017
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8.0
Pros:I experienced total loss with the flood in Louisiana, including 2 cars. Insurance is moving along incredibly slowly and apparently there was not rental included in our coverage. Therefore, I have to pay for everything myself. As a Realtor, a care us essential! While I will eventually be able to write it on taxes as a business expense I STILL have to pay for it. Not sure why no one seems to get that part! The affordability of the car and it's overall good condition is the KEY to my survival as a mom if busy children and an REALTOR trying to provide for my family.Reviewed Oct 17 2016
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