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4.0
I ain’t know you don’t get prorated refund when you chose the pre pay fuel I spend 80 on gas and had a half of thank Rip offReviewed Jun 7 2022
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2.0
Went I in the counter they not have the car, and not take any responsibility for the problem I have, only call ask for return you money ,not good money no is the problem. Service is the problemReviewed Nov 4 2021
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2.0
Pros:NothingCons:Flight arrived after rental car office was closed. No refund and reservation was cancelled because I wasn't there on time. Booked through Travelocity. Will never do that again.Reviewed Jan 6 2021
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4.4
Cons:Car was dirty with food on steering wheel and center counsel windows were so dirty I had to pull over and wife a circle so I could see out of it. Vehicle was supposed to be Covid-19 safety sanitized with a sticker and no such thing. Also I reserved a SUV and ended up in an Nissan Altima and told “oh well it’s all we have”Reviewed Nov 14 2020
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8.0
Pros:staff was super helpfulReviewed Oct 28 2020
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10.0
Pros:Price was goodReviewed Feb 3 2020
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10.0
Pros:The staff was super friendly and timely. Thank you!Reviewed Apr 3 2019
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2.0
Nothing but trouble...Pros:I didn't like any part of it!Cons:The lady at the Dollar/Hertz rental was very rude! I didn't get the car I reserved and missed out on the entire Thanksgiving Holiday with my Father and sisters. I got charged $45.00 for insurance that I didn't get to use! I am beyond pissed off!Reviewed Nov 27 2017
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10.0
Pros:Quick pickup and drop off and an excellent value.Reviewed Oct 24 2017
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8.0
Pros:The car and program was fineCons:The agent in Lafayette kept us quite a long time trying to sell upgrades and insurance. Due to this sales approach the other people ahead of us delayed us by close to an hour, which caused us to miss a function that we were supposed to attend. We arranged the car in advance in order to avoid delay in pick up because we knew time was short to get to our destination. Also the deposit of over $100 was not given as expected at car return because my husband left the keys in the car instead of bringing them to the desk, and we were asked to go to the gate instead of retrieving the keys. I can only hope that this will be corrected and our refund processed. Thank you. Everything else about the car was fine.Reviewed Oct 15 2017
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10.0
Pros:Everything was greatReviewed Jul 5 2017
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10.0
Cons:Rental car parking area is too far for a walk espeacially in summers. Recommend having a golf cartReviewed Jun 20 2017
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