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The staff were really helpful. Lydia served us for dinner for two nights and was excellent. Gemma was also really helpful as we met with her to discuss our wedding plans. Would have been nice to have a minibar and robes in the room.
The friendliness of the staff and there willingness to accommodate any special requests asked of them I thoroughly enjoyed the whole experience
Quality of food, comfort of room, value fo rmoney. No spare blankets or pillows in room.Room heater was inadequate for size of room-especially at this time of year. A better quality of tea/coffee in room woudl have been appreciated.
The area and position -golf course -staff -food No
Unfortunately the boiler had broken whilst we were there and the pool and all the facilities were cold. The staff were apologetic but as we had booked the hotel for the facilities it did spoil the w/e.
My room was very quiet so therefore it was very relaxing. Breakfast was superb with lots of choice. Our waitress on the first morning of our stay was not very welcoming, but her attitude improved the longer we stayed.
Lovely size bedroom, very clean and comfortable. The hotel had a nice feel about it. Set in very nice grounds.
very pleasant surroundings, good facilities and excellant value for money. would recommnd to others. staff not very friendly.
The room was very well presented and very clean
Friendly, helpful staff. Good surroundings, if you like golf. Not too far from York, but not really close if doing the tourist trail, quiet out of the rat race place to escape.
Lovely location in the market square. Friendly and helpful staff.Chilly bathroom. Imaginative evening menu poorly executed. Cheap and poor quality breakfast ingredients. Good wine menu.
Friendly and efficient staff. The hotel provided exactly what it said it would provide; no aditional charges
Management were polite and courteous. Some of the furnishings could be updated.
central position price
Reasonably comfortable and had everything needed. Access to rooms outside; slight damp smell. My son in Room 16 unable to get hot water.
Clean & comfortable room good facilities very obliging owners keen to make sure everthing was what needed. Check in not obvious, difficult to spot when you are travel weary 5ft 2in tall & the bar is full on a friday night! Better signs would be helpful.
Small and quaint, peaceful and relaxed. Good food and good beer.
We very much enjoyed our stay because of the congenial atmosphere, welcoming staff, the quality of service and the ideal location for us.
We liked the cottage feeling and it was welcoming Nothing to dislike
Very near our friends whom we were visiting. Quiet location and well sound proofed rooms. Comfortable bed and good breakfast, made it good value for money. Nothing.
The staff were very good. The only drawback was that there was a wedding reception going on and we felt crowded out. There was nowhere else to go as hotel is in the countryside. The package was fair and good value.
nice food,room and location.
Room was clean and well appointed, good breakfast helpfull staff, hassell free from check in to check out. evening meal menu limited and not particulaly tasty
Staff coudn't have been mpore helpful. Hotel set in lovely location. Worth every penny and would highly recommend. We will be staying again. Many thanks.
the food was exceptional and would recommend to visit the restaurant. Very reasonably priced very basic, functional, clinical accomodation that lacked style. No teaspoons in room! Over-priced breakfast which was dearer than the 2 course evening meal!
The hotel was out of the main city and therefore a nice quiet location but close enough to york city center, that ment not too much travelling time spent travelling on out 2 days away.
The hotel was very welcoming and the staff extremely helpful. I thought it was very good value for money.
Nice area and friendly staff - Reduced price was right for the facilities but at the full price would be expensive for the type of accommodation. No hair drier in the room.
NICE SURROUNDINGS STAFF WERE A BIT SLOW
the warmth of the staff a family atmosphere the cold the room required pre-heating before arrival due to cold snap.
Comfortable bed. Nice building. Cheap label coffee, unheated guest lounge (though the fire would be lit on request), only white bread served at breakfast. I was also surprised that the used glasses left on the bedside table weren't removed and clean glasses returned.
Friendly and welcoming staff,nice room,good location.Overall a very pleasant overnight stay.
Friendly accomadating clean and breakfast fab . None
The room was very cosy and owners very pleasant.Breakfast was very nice with a good selection of ceareals and a full English Breakfast.