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Clean, great location, and most important - always super friendly staff.
Great location and staff. It would be great if it had a continental breakfast.
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Staff made sure we had what we needed as well as a couple of our requests were made happily Walls are a little thin a bit noisy
It's nice and clean good area it was pretty quiet Nope it was good
The quietness. I slept like a baby. Checking in took forever.
Service and location Nothing everything was good
Location, nice lounge and the rooms are kepy up well. Nothing at all.
Swimming pool Bed bugs! Bed is gross af! Probably didn't change it... The following morning a had this red swollen marks all over may body.
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Location and price are nice Well a couple minor things: 1. Not that I really needed it but my in room phone did not work. I had to use my cell to call the front desk. 2. The morning maintence crew was not working on the morning I was to check out. So the spa was not open
Great staff. Clean and comfortable. Warm and well appointed! NO
Embassy Suites is one of my favorite hotels, and the Anchorage location is no exception. The rooms are clean and quiet. The shuttle was a lifesaver. The fitness room was excellent, as was the pool. On this trip we really relied on the laundry facilities and were pleased there were enough washers/dryers so there wasn't a wait to use them or it was very little. Since we traveled in the summer, we also relied on the blackout shades. It was a phenominal experience!
New decor. Wonderful staff, especially the short-order breakfast cook. Would have liked to see the edges of the carpet in the hallways cleaned. Did mention this, and they were going to address it.
My husband really enjoyed the breakfast! Everything was clean. Overpriced for the accommodations! No exhaust fan in bathroom!
The breakfast and coffee were great. The thin walls, rumbling cars, and aggressive hotel guests with laundry problems.
Hot tub fantastic but facilities could use and upgrade on paint and ceiling. Acoustics are wonderful in there great design to minimize sound.
the beds the remodel
Attractive decor Not enough towels and supplies
Lovely hotel, beautiful room
Clean room, friendly, personal staff. great location. Noisy A/C. Price too high in light of property. Price jacked up for summer guests. What about us who are Honors people? Most Garden Inns have a cocktail hour and snacks for business travelers, but not this one.
The young lady that checked us in was very good at her job but she had a lot to do. Only one person at the front desk. We waited 20 minutes to check in, people behind us waited a lot longer.
All of the staff were very friendly and helpful. No pay-per-view movies
clean and close to the airport I could hear the motors of the elevator running all night, very noisy. Police were in at 4:00 am pulling a tenant out of their room. It took an hour to do so which made it impossible to get any sleep.
Clean and safe. Perfect central location. Walking distance to TGI Fridays. Golden Coral and Starbucks. Friendly staff and large hot tub.
very good service from the staff, shuttle service excellent, breakfasts good. no
Convenient location. Clean room. Pretty good wifi which is not the usual for Alaska . Bed was comfortable. Very thin walls. Drapes wouldn't close all the way because the a/c was in the way so light was pouring in all night. Had to sleep with a pillow over my head.
Evening front desk manager, Meagan, was extremely helpful, courteous, and professional. Not many out there can remember a clients name. Will have to be back a couple of times over the next few months and will definitely stay here. Need to add something to breakfast bar to make it stand out. The same as everyone else's. Ran out of both regular and robust coffee at the same time and neither replaced for over ten minutes. Not good when it is sub-freezing weather.
Good central location for shopping and dining. Friendly staff. A decent breakfast included. Pool My five year old son found an empty vodka bottle under the bed. There was popcorn, bottle caps and other debris under the bed. My wife had to borrow a vacuum from staff to finish cleaning the room. Just as we were planning on using the pool, it was closed for cleaning at 3pm until sometime the next day so we had to use a pool at another Hilton property, an inconvenience since our room was just across from the pool but at least they did give us another option to swim.
The chocolate chip biscuits at the front desk were an indication of the warmth of the staff at the hotel. The free breakfasts were pleasant and there were plenty of inexpensive restaurants near by. The hotel is a little out of the way for those who aren't working mid-town. It is neither near the vibrant downtown nor the airport where there are some interesting walks. The shuttle to the airport is helpful and I believe the shuttle takes guests to some other places too but alas not to the golf course!
Location is great. Centrally located, but fairly quiet.
breakfast i lost internet twice but it could be the provider
Everything was very clean. Sheets, duvet, bathroom, countertops. Staff was very friendly and helpful.
staff is very good, services is the best, good room, all the facilities is up to standered. nothing.
It was nicely decorated as updated and very clean. The heater/ac unit I my room ran constantly wich was ok kind of sounded like a fan but it would squeak/ chirp every so often and I had to turn music on to drowned it out. And I should just travel with my own pillows but I really hate hotel pillows that are so fluffy and soft. But it's a nice hotel and I'd stay there again.
It was a very clean and quiet place too stay. The breakfast is very good too. Great place to stay.
The overall facility was great. But the room wasn't the bed was to high. I needed help of a chair to get into bed. Even then it was a struggle. The light was set up for charging my phone but it didn't work. The tv remote didn't work. The friendly staff. The place was very clean.
The building was just built earlier this year, but was already showing signs of wear and lack of upkeep. Our room was comfortable and quiet on the back side of the building. The hallways, stairways, and elevators looked like they had not be vacuumed or cleaned in a week. There was cracker crumbs on the carpet next to the bed. There were some very noisy and guest staying on our floor the slammed doors and yelled in the hall most of the night. I will not stay there again.
No suttle to n from airport
All around great stay really liked the room felt like an apartment. Really easy to relax unwind have a much needed night with out kids or roomates. Staff was friendly and accomodating beds were comfortable. The pool and hot tub were a great bonus. That i couldn't stay longer.
The place had a unique "feel"... Basic, and very "Alaskan". I liked it... my wife, not so much
Cool place Better pillows
The cost was good and the staff was friendly. I was expecting nothing based on the reviews, but it was actually a fine place to stay.
Good beds, hot showers, nice vibe. Quirky in a nice way. The place goes for soul and hits the mark.
The room we stayed in had a parking spot and we were not in a connected hallway. Lots of privacy. it was great for what we needed which was just to crash for the night, shower, and leave early the next day to see more of alaska.
Nothing, meth heads every where..
Anchorage is full of mediocre but overpriced hotels. This place is less expensive but definitely no frills.
The staff was very polite and helpful Sharing a bathroom for the price.
Cheap price that provides you what you need. Friendly staff and travelers from all over. Decent location with food options nearby and a shared kitchen for you to use. Shared bathroom has a toilet and shower with soap/shampoo provided. Sleeping pods were stuffy - no ventilation. Cot was pretty hard and uncomfortable, could use a thin mattress.
The hotel is very neat, eclectic place, located in midtown with easy access to most of anchorage. Many amenities are within walking distance. The staff was by far the kindest and friendliest that I have ever encountered (I am a traveling builder and have stayed at hundreds of hotels across North America). There is a nice common area, that is quiet and great for working, but also provides the opportunity to interact with with the hotels other guests, especially during breakfast. If you are looking to make memories, and maybe a friend too, look no further. The stairs to the upper level rooms were outdoors, which didn't really bother me, but may not appeal to some. In my opinion it's a small issue for some, that will be easily forgotten with the Inn's world class customer service.
My girlfriend and i knew we would be arriving around 2am from the airport (flight arrival, 1:21am). We called ahead a couple times that night to see if this would be a problem. at around 9pm we were told sometime around 2am would be fine. upon flight arrival we called, before 2am, and were told the door would be open and/or the key would be left out- it was unclear, a red flag. we arrived just after 2am. Doors locked, no one in sight. we got into an open door in the hallway that accessed our room but couldn't find any key to the locked room. we knocked "politely" on the trailer door as a note said to do if one was locked out after hours. No one answered. we knocked louder. returning a couple times to do so. We called the same number that no longer picked up. We left around 3am to walk to find another hotel. Although many reviews warned "save your money" we figured we'd be fine with Qupqugiaq because we'd stayed at dirt cheap places in India, Belize, Nicaragua, Mexico, etc. We figured our standards were low enough. Now i'd say the same, "save your money" to anyone arriving anytime near 2am. We'd have preferred they told us our late arrival would have been a problem.
The hotel seemed relatively empty on a day that most hotels in Anchorage were full. There was free parking and free Wi-Fi. The staff was efficient and there were no waits. The location is a bit odd and not particularly convenient to anywhere unless you have a rental car, which we did. The decor is a bit cheesy and the room is a bit small for an extended stay hotel, but larger than most of the hotels downtown.
The room was filthy! We asked for an extra pillow and they were "out" the whole time we were there. If you want extra towels, you have to bring your dirty towels to the front desk and IF they have any they might let you have one. The kitchenette is not stocked with anything, but you can ask for some stuff...good luck getting any. I would not recommend this place.
location and price manger needs to work on her customer relations abit
When I checked in the lady was rude and unprofessional
Clean room. Comfortable bed. Atmosphere was edgier than I'm used to.
The room was clean and the bed was semi comfortable. The bathroom was very clean. I wish they had a coffee maker, microwave and a mini fridge. Also, the TV was outdated and too high. I had to lay on the bed to watch it or my neck would hurt. Also, VERY thin walls. You can hear the neighbors and their activities.