Guest reviews
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Families
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Solo
Overall Rating
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9.2 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
8.6 "Very nice wellness & sports facilities."
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8.5 "Amenities are good."8.6 "86% thought the
building was wonderful ." 8.8 "88% thought thearchitecture was beautiful ." 8.2 "82% found thegrounds to be nice ." -
8.3 "Great service."9.6 "96% found the
staff to be very friendly ." 10.0 "100% wereimpressed by the valet service ." -
7.2 "Good breakfast."
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5.6 "Average comfort."
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5.2 "Rooms are ok."5.0 "Only 50% said
rooms were clean enough ." 6.7 "Only 67% said therooms were modern ." -
2.6 "Terrible value."2.5 "75% said the
breakfast was too expensive ."
Overall Rating
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9.1 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
8.6 "Very nice wellness & sports facilities."
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8.6 "Great service."9.6 "96% found the
staff to be very friendly ." -
8.4 "Amenities are good."8.5 "85% thought the
building was wonderful ." 8.9 "89% thought thearchitecture was beautiful ." -
7.9 "Good vibe."8.4 "84% said it was a
stylish hotel ." 7.9 "79%enjoyed the friendly atmosphere ." 8.7 "87% thought thehotel was luxurious ." -
7.0 "Good breakfast."
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5.3 "Average comfort."6.8 "For only 68%, the
noise level was all right ." -
5.1 "Rooms are ok."
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3.1 "Terrible value."2.8 "72% said the
breakfast was too expensive ."
Overall Rating
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9.2 "Terrific location."
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8.5 "Very nice wellness & sports facilities."
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7.9 "Good service."7.8 "78% thought the
service was very professional ." -
7.2 "Good vibe."7.9 "79%
enjoyed the friendly atmosphere ." -
6.8 "Breakfast is mediocre."
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5.9 "Average cleanliness."
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5.8 "Average comfort."
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5.4 "Rooms are ok."
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5.3 "Pool is mediocre."
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2.6 "Terrible value."
Overall Rating
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9.1 "Terrific location."
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8.6 "Amenities are good."8.6 "86% thought the
building was wonderful ." -
8.2 "Great service."
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8.1 "Vibe was good."
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7.5 "Good breakfast."
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5.6 "Average comfort."
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5.4 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
The location was excellent, right in the center of things. Staff was quite helpful, accomodating and generous. For the price, recognizing the location, we were disappointed with the overall condition of the hotel. It is rather tired and looks it. The building is a charming old one, but could use some upgrades. These comments only reflect our views on the common areas and our room. Perhaps there are other, nicer rooms available.
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5.7review from
There were a couple staff members at the front desk that spoke very good English and were of great help with local information. The rooms are adequate but need updating. The restaurant is amazing but come prepared with mosquito spray! All the staff is very polite and professional. The walls are very thin and you are able to hear conversations from people in neighboring rooms.
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7.0review from
staff is polite and freindly, especially at front.room is pretty.and easy to access by car. nothing special.
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3.0review from
Interesting historic building with poor quality rooms and facilities. This hotel is over rated and is not a four star hotel. In need of refurbishment.
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8.0review from
The staff were friendly and attentive. The hotel was in an excellent location for seeing Arles. It was very clean and well maintained. Despite being in the centre it was quiet and the gardens and pool were very pleasant places to sit. Not applicable
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7.6review from
excellent staff,. excellent restaurant, Meals were very well prepared and highest quality. Staff were very helpful. Wonderful location. Very pleasant atmosphere. Very pleasant common areas. Quiet, clean. everything was very good
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7.6review from
The staff was extremely helpful, courteous, and pleasant. We had a problem with a rental car agency and the staff was able to help us contact them and interpret.
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5.6review from
The breakfast at 20 Euros was a great disappointment. At that price there should be a good selection of breakfast dishes. By comparison to other hotels charging similar prices it was not satisfactory.Whilst our beds were turned down on the first evening, they were not on the second. We arrived on market day and were unable to access the hotel by car until mid afternoon.
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6.0review from
Helpful and friendly staff.Good atmosphere. Bed too small and uncomfortable.
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7.0review from
staff is polite and freindly, especially at front.room is pretty.and easy to access by car. nothing special.
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7.6review from
excellent staff,. excellent restaurant, Meals were very well prepared and highest quality. Staff were very helpful. Wonderful location. Very pleasant atmosphere. Very pleasant common areas. Quiet, clean. everything was very good
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7.6review from
The staff was extremely helpful, courteous, and pleasant. We had a problem with a rental car agency and the staff was able to help us contact them and interpret.
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5.0review from
The location was excellent, right in the center of things. Staff was quite helpful, accomodating and generous. For the price, recognizing the location, we were disappointed with the overall condition of the hotel. It is rather tired and looks it. The building is a charming old one, but could use some upgrades. These comments only reflect our views on the common areas and our room. Perhaps there are other, nicer rooms available.
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5.7review from
There were a couple staff members at the front desk that spoke very good English and were of great help with local information. The rooms are adequate but need updating. The restaurant is amazing but come prepared with mosquito spray! All the staff is very polite and professional. The walls are very thin and you are able to hear conversations from people in neighboring rooms.
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3.0review from
Interesting historic building with poor quality rooms and facilities. This hotel is over rated and is not a four star hotel. In need of refurbishment.
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5.6review from
The breakfast at 20 Euros was a great disappointment. At that price there should be a good selection of breakfast dishes. By comparison to other hotels charging similar prices it was not satisfactory.Whilst our beds were turned down on the first evening, they were not on the second. We arrived on market day and were unable to access the hotel by car until mid afternoon.
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6.0review from
Helpful and friendly staff.Good atmosphere. Bed too small and uncomfortable.
