The agent who checked me in was super rude and impolite he ruined the whole experience unlike the lady who checked me out was nice
3 stars
Sheraton Pentagon City Hotel
Photos of Sheraton Pentagon City Hotel
Overview
Conveniently located near the Arlington National Cemetery, the Sheraton Pentagon City Hotel is a high-quality property with an indoor pool. The hotel can provide transportation to and from the airport, and it is also pet-friendly for those that are traveling with a four-legged family member. Breakfast is available daily from the hotel's restaurant, and there is free WiFi available in the lobby. The fitness center is open 24 hours per day, and there is also a business center available for guest use. The hotel will be happy to provide limo or Town Car service for those who desire it.
The property consists of 416 well-appointed guest rooms and suites with plush bedding and contemporary decor. All of the rooms are non-smoking, and some can be booked that are adjoining. Crib or infant beds can be provided free of charge, but rollaway beds will require a slight upcharge. The televisions in each room are equipped with premium cable channels, and the sleek and modern bathrooms are stocked with complimentary toiletries.
Located just a short walk from the Arlington National Cemetery, guests will also find themselves near the Pentagon and Fashion Center at Pentagon City when they book accommodations at Sheraton Pentagon City Hotel. Also within walking distance is Fort Myer. Traveling by car, guests can reach Birchmere, Ballston Quarter and the Lincoln Memorial in less than five miles. Kennedy Center, George Washington University, and the National Air and Space Museum are all nearby as well. The Washington Monument is around four miles away from the Sheraton Pentagon City Hotel.
Latest deals for Sheraton Pentagon City Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Pentagon City Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Window
- Telephone
- Carpeted
- City view
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Spa
- Spa
Reviews of Sheraton Pentagon City Hotel
8.1
Very good
1762 verified ratings
Wonderful
833
Very good
260
Good
213
Okay
135
Fair
114
Mediocre
82
Poor
125
Summary of reviews
Guests say
Guests appreciated the great location and clean rooms, often mentioning the friendly staff. However, many reviews highlighted issues with service, outdated amenities, and a need for renovation. The pool area was also criticized for being cold and dirty, and some guests faced problems with room facilities.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
31 reviews
7.2 out of 10
16 reviews
All reviews
Pros (+) Spacious rooms with pretty nice views.
Cons (-) Communication via Marriott smartphone app could be improved. Luggage assistance offered, supposedly, but could not be provided.
Pros (+) - The room service staff are polite - Some of the receptionists are nice too - Water pressure in the head shower is good - offered us free wifi after calling - offered us 50% discount on parking
Cons (-) I am a fan of Sheraton and I hope that the following crticisms are received constructively. - our room was in building #2. The facility is poorly maintained. Carpets are dusty. The hallway is very narrow and looks very cheap. No decorative pieces, no mirrors, no seating area next to the elevator. - rooms and bathrooms are very tiny and a bit dirty; found hair on one of the beds. No refrigerator in...
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Pros (+) Location, customer service and very nice room. The location for my business trip is excellent. Great customer service exemplified by Gelila as I checked in as she was very helpful with a smile. Room was large and clean.
Cons (-) Nothing!
Pros (+) Nice looking hotel for a good price. The staff was friendly and the room was clean. The shuttle to the airport was very convenient as well.
Cons (-) The only minor hitch we had was they forgot to put washcloths in our room. It took a couple calls to the front desk before they made it up to our room, but it wasn't that big of a deal.
Cons (-) Nothing is good
Cons (-) Dirty, bas service, and had to get a room card every single time i got out of the room because they are only for one use
Pros (+) Nice hotel, location is awesome as it's very close to DC
Cons (-) Room was facing the street. If we opened our window shades, being on the first level anyone would be able to see us which can be uncomfortable and doesn't make for a nice view. The room neighboring us was obviously over the 4 person limit playing loud music, yelling and partying. It took 2 calls to the front desk and 4 hours to get them to quiet down. My husband and I were looking to relax and get...
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Pros (+) It was close to everything but quiet and spacious
Pros (+) I love that this hotel offers a shuttle to DCA and the option to park at the hotel while traveling.
Cons (-) We were in a room right on the street and it was very loud all night long!!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available at the Sheraton Pentagon City Hotel?
The hotel offers a variety of amenities including an indoor pool, free WiFi in the lobby, a 24-hour fitness center, and a business center. Additionally, guests can enjoy the convenience of a restaurant, bar/lounge, and shuttle service.
Are pets allowed at the Sheraton Pentagon City Hotel?
Yes, the hotel is pet-friendly and can accommodate four-legged family members upon request, although charges may apply.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being clean and comfortable, with clean and cozy rooms, and exceptional staff providing a high level of cleanliness and service.
Is parking available at the Sheraton Pentagon City Hotel?
Yes, the hotel provides parking, including free airport shuttle and private parking options. However, some guests have mentioned concerns about the cleanliness of the parking deck.
When is the best time to visit the Sheraton Pentagon City Hotel?
The high season for the hotel is in April, and the low season is in January. Guests can plan their visit accordingly to enjoy the best experience based on seasonal factors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Transportation Options
Take advantage of the hotel's free airport shuttle service for added convenience, especially for those traveling with heavy luggage.
Check Nearby Attractions
The hotel's proximity to the Arlington National Cemetery, Pentagon, and Fashion Center at Pentagon City makes it an ideal choice for those interested in exploring these landmarks.
Pet-Friendly Accommodations
If traveling with a pet, the Sheraton Pentagon City Hotel offers a pet-friendly environment, allowing guests to bring their four-legged companions along.
Verify Breakfast Inclusions
Some guests reported discrepancies in the number of guests included for breakfast. It's advisable to confirm the breakfast inclusions at the time of booking to avoid any misunderstandings.
Room Selection Consideration
Guests recommended requesting a room in the Tower for a more modern and comfortable experience, as some areas of the hotel were reported to be outdated.
Address Parking Concerns
Several guests expressed dissatisfaction with the parking deck. Consider inquiring about the parking facilities and any associated charges before arrival.
Explore Nearby Dining Options
While the hotel offers a restaurant and bar, guests noted that the surrounding neighborhood lacks lively dining and entertainment options. Planning for meals outside the hotel may be beneficial.
Accessibility Considerations
Guests with mobility concerns should confirm the availability of rooms with increased accessibility and inquire about the presence of elevators in specific areas of the hotel.
Verify Room Amenities
Some guests reported missing amenities such as refrigerators in their rooms. It's advisable to confirm the availability of specific amenities required for a comfortable stay.
Location
900 South Orme Street, Arlington, VA 22204
What's nearby
- United States Air Force Memorial0.3 mi
- Arlington National Cemetery0.8 mi
- Drug Enforcement Administration Museum0.8 mi
- National 9/11 Pentagon Memorial0.8 mi
- Civil War Unknowns Monument0.9 mi
- The Pentagon0.9 mi
- Arlington House-The Robert E. Lee Memorial1 mi
- John F. Kennedy Eternal Flame1 mi
- Fort Myer1 mi
- Arlington Farms1 mi
- Women in Military Service for America Memorial1.1 mi
- Tomb of the Unknown Soldier1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Pentagon City Hotel
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $239 |
Average price (weekend night) | $131 |
When to book a room at Sheraton Pentagon City Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Pentagon City Hotel
FAQs when booking at Sheraton Pentagon City Hotel
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 2.2 mi |
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