Pros: Car was clean and process to pickup fairly smooth although location was changed.
Cons: Personnel at desk didn't really care about his job and told me I would have to deliver back to a different location even though this was where I had left my personal vehicle. I was then chided for bringing it back to the location where my vehicle was. Left a little poor taste.
Jul 24 2016
Vandalism in hotel parking lot
Pros: Budget got us in a different rental after a window was broken out of the first rental car we had. They took care of us after such a traumatic event.