Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "Terrific location."9.5 "95%
liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." -
8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
6.5 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." -
6.3 "Breakfast is mediocre."5.0 "
Breakfast prices were ok , according to 50%." -
6.3 "Pool is mediocre."
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5.3 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 6.1 "Only 61% saidrooms were clean enough ." 6.1 "Only 61% saidrooms were big enough ." -
5.1 "Average comfort."6.6 "
Beds were acceptable for 66%." 6.1 "Only 61% saidrooms were big enough ." -
4.2 "Bad amenities."4.2 "58% thought the
building wasn't nice ." 4.4 "For 56%, thelobby entrance was sub-standard ." -
4.2 "Internet is poor."
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4.1 "Vibe wasn't good."4.4 "For 56%, the
lobby entrance was sub-standard ." 1.3 "87%criticized the unstylish hotel ."
Overall Rating
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9.1 "Terrific location."
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8.8 "Great service."7.8 "78% said the
reception staff was great ." 9.5 "95% found thestaff to be very friendly ." -
6.4 "Breakfast is mediocre."
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6.0 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
4.9 "Not very comfortable."3.5 "65% thought it was
too noisy ." -
4.8 "Rooms are not good."1.8 "82% thought they were
poorly maintained ." 3.0 "70%complained about the bathroom ." 2.9 "71% foundproblems with the furniture ." -
4.6 "Bad amenities."4.6 "54% thought the
building wasn't nice ." -
4.5 "Vibe wasn't good."
Overall Rating
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8.8 "Great service."
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5.0 "Rooms are ok."
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4.5 "Not very comfortable."
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3.7 "Vibe wasn't good."
Overall Rating
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9.1 "Terrific location."
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8.8 "Great service."
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4.7 "Rooms are not good."
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4.6 "Not very comfortable."
Overall Rating
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5.5 "Rooms are ok."6.8 "
Beds were acceptable for 68%." -
5.3 "Average comfort."6.8 "
Beds were acceptable for 68%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Staff were friendly. Comfy bed. Clean room. They do not have free breakfast. It cost $13 or $14 to eat breakfast and it is definitely not worth the money. I've had free hotel breakfasts that were way better than that.
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10.0review from
The hotel is beautiful online I have not been yet. I can not respond about the hotel due to my reservation is not until Sunday.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Fire place
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9.0review from
Location Rooms need updating
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6.0review from
This guest did not leave comments about this hotel.
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5.0review from
The staff was very nice. The AC did not work effectively and there were clearly improvements being made in the hallway.
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10.0review from
This guest did not leave comments about this hotel.
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5.0review from
Friendly staff...convenient...clean No creamer in room for coffee. Room service food was bad.
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7.0review from
Great location; close to restaurants and shopping. Hotel is being renovated; which is good. Unfortunately the remodel is an inconvenience for guest staying on the floors with active work is going on. Unable to sleep late due to the noise.
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2.0review from
Good location The carpet was wet and the heating unit was loud
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7.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
The hotel was very quiet. Staff was quite friendly and helpful. I have seen this hotel rated 3 stars on other sites, and it is my opinion that that is a better rating for this facility.
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10.0review from
The location to Marta station
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10.0review from
Cleanliness throughout the hotel. No
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10.0review from
Staff was wonderful! Ladies in the front were very, very friendly! Enjoyed my weekend with the girls Outdated a bit as it is an older hotel. Would like to have had a small fridge in the room
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3.0review from
The staff were very freindly and the location is good The furnishings were worn, the AC loud and a musty smell
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3.0review from
It was a lovely hotel and the close to lot of shopping. The air conditioning was not working the whole weekend. The elevator was not working and the at 2 am in the morning movers were moving coaches.
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5.0review from
This guest did not leave comments about this hotel.
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5.0review from
This guest did not leave comments about this hotel.
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5.0review from
Beautiful pool area and lobby. Very friendly staff. The roach on the breakfast buffet.
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6.0review from
Room was old..... and refrigerator did not work.
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5.0review from
Location and lobby It was not a 4 star quality room. Pillow flat, CarpeT dirty and unvaccumed in closet, curtains with holes, walls dirty and police in the building deep because of fight in hallway.
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2.0review from
Location no hot water, very noisy room, worn carpet, loose faucets in sink, pincher bug in the room
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7.0review from
Proximity to MARTA, eateries & highway Two mornings w/ little or no hot water. One night/early morning w/ screaming & crying child in the hall & heard through the walls.
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1.0review from
The room was nice and the bed was comfortable. To pay $--- a night and to have no hot water due to the amount of people is not some place I would stay again. Our room key would not work each night after we told the front desk there was no hot was We stayed for 3 nights. We had no hot water and were told sorry for the inconvenience. That was not acceptable. The hotel was at capacity and could not handle that many people with plumbing. We were told each day 'we are working on it.'
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5.0review from
The bed was extremely comfortable....perfect for the much needed rest I desired. The bathroom needs some attention and care. They had a computer glitch and gave my room to another couple. Fortunately, I had the lock on preventing them from entering. And, when I went out the next day, I was locked out the room.
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5.0review from
The down comforters. The heating and air worked well Staffs indifference to our needs. Internet service-we were never able to log on. We were told by an employee that the internet service was not adequate for all the quests in the hotel to be on the internet.
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6.0review from
The staff was very nice and the location was perfect and close to shopping and Downtown. There was spots on the wall paper and chipped paint on the wall in the bathroom. There was lots of visible dust in the vents.
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1.0review from
rude. Filthy and uncooperative. BED BUGS. unclean sheets. toilet with human waste, unclean floors and no toiletries.
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7.0review from
Woman at check in was nice. Let us check in at 1:30 and was helpful. Most Perimeter hotels are walking distance from MARTA. This one is not. It's only 4 stories which I'd odd for a Sheraton.
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1.0review from
I did not book this room, I will fight the charges the fact my Moms card was charged I did not stay there and you still tried to charge my .card.
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4.0review from
Hotel employee very wonderful staff. Friendly, courteous and warm. The hotel policy it's not child friendly. Their shuttle service won't take my kids and I any where asking us to provide booster seats. When we don't reside in America.Most especially the female shuttle driver was so unreasonable.
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7.0review from
Location Broken lamp shade
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6.0review from
This hotel was more like a 2 star... highly disappointed AC was loudno microwave no refrigerator damaged chair
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4.0review from
Location, and helpful, friendly staff This is not a 3+ star hotel. Torn places in chair and ottoman, leaky tub faucet, very loose toilet seat and there is an annoying message that pops-up on the internet ~every 2 min asking you to buy internet service. Almost no hotels charge for that!
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1.0review from
Right off the rd and close to stores. Asked for towels 5 times never got any. Put the donot disturb on door and housekeeping still knocked both nights.
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3.0review from
Swimming pool Staying at this hotel was a total inconvenience for me . First I have to start with the rooms not having a refrigerator or a microwave , no cable channels for movies or shows for kids , local calls are $1 then 10 cent a minute . Flattest pillows .
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2.0review from
It was very noisy with loud fans in the halls. I also did not like the fact that I was over charged not only for the basic fees but also for the incidentals.
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3.0review from
The check-in process went smooth. The wallpaper in the bathroom was peeling off the wall. There's no ventilation in the bathroom and it smell foul. Being a Starwood Gold member, I was very disappointed.
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8.0review from
This is a nice place to stay in a great location. The staff is friendly and courteous. The rooms are updated and clean. The only problem I had was a very loud group of people who were back and forth from one room to another. I called the manager and within five minutes they moved me to another floor and the manager took care of the revelers. I will stay there again. Only complaint, no refrigerator in the room, which is inconvenient. for someone using insulin or traveling with children.
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8.0review from
The staff and management have done a nice job renovating this property. The rooms are comfortable and well appointed. The A/C units can be a little noisey (I had to change rooms once because of it.) but still the service has been good. The internet access center and terminals in the lobby are a wonderful addition. I stayed on the Club Floor and would have to say it was not worth it. They food provided in the Club Lounge was greasey and unhealthy. There are no mini-bars or refrigerators in the rooms which would be a nice addition. The parking is not great, but the location is.
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10.0review from
The hotel is beautiful online I have not been yet. I can not respond about the hotel due to my reservation is not until Sunday.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Fire place
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9.0review from
Location Rooms need updating
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
The hotel was very quiet. Staff was quite friendly and helpful. I have seen this hotel rated 3 stars on other sites, and it is my opinion that that is a better rating for this facility.
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10.0review from
The location to Marta station
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10.0review from
Cleanliness throughout the hotel. No
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10.0review from
Staff was wonderful! Ladies in the front were very, very friendly! Enjoyed my weekend with the girls Outdated a bit as it is an older hotel. Would like to have had a small fridge in the room
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8.0review from
This is a nice place to stay in a great location. The staff is friendly and courteous. The rooms are updated and clean. The only problem I had was a very loud group of people who were back and forth from one room to another. I called the manager and within five minutes they moved me to another floor and the manager took care of the revelers. I will stay there again. Only complaint, no refrigerator in the room, which is inconvenient. for someone using insulin or traveling with children.
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8.0review from
The staff and management have done a nice job renovating this property. The rooms are comfortable and well appointed. The A/C units can be a little noisey (I had to change rooms once because of it.) but still the service has been good. The internet access center and terminals in the lobby are a wonderful addition. I stayed on the Club Floor and would have to say it was not worth it. They food provided in the Club Lounge was greasey and unhealthy. There are no mini-bars or refrigerators in the rooms which would be a nice addition. The parking is not great, but the location is.
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7.0review from
Great location; close to restaurants and shopping. Hotel is being renovated; which is good. Unfortunately the remodel is an inconvenience for guest staying on the floors with active work is going on. Unable to sleep late due to the noise.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
Proximity to MARTA, eateries & highway Two mornings w/ little or no hot water. One night/early morning w/ screaming & crying child in the hall & heard through the walls.
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7.0review from
Woman at check in was nice. Let us check in at 1:30 and was helpful. Most Perimeter hotels are walking distance from MARTA. This one is not. It's only 4 stories which I'd odd for a Sheraton.
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7.0review from
Location Broken lamp shade
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6.0review from
Staff were friendly. Comfy bed. Clean room. They do not have free breakfast. It cost $13 or $14 to eat breakfast and it is definitely not worth the money. I've had free hotel breakfasts that were way better than that.
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6.0review from
This guest did not leave comments about this hotel.
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5.0review from
The staff was very nice. The AC did not work effectively and there were clearly improvements being made in the hallway.
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5.0review from
Friendly staff...convenient...clean No creamer in room for coffee. Room service food was bad.
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2.0review from
Good location The carpet was wet and the heating unit was loud
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3.0review from
The staff were very freindly and the location is good The furnishings were worn, the AC loud and a musty smell
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3.0review from
It was a lovely hotel and the close to lot of shopping. The air conditioning was not working the whole weekend. The elevator was not working and the at 2 am in the morning movers were moving coaches.
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5.0review from
This guest did not leave comments about this hotel.
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5.0review from
This guest did not leave comments about this hotel.
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5.0review from
Beautiful pool area and lobby. Very friendly staff. The roach on the breakfast buffet.
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6.0review from
Room was old..... and refrigerator did not work.
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5.0review from
Location and lobby It was not a 4 star quality room. Pillow flat, CarpeT dirty and unvaccumed in closet, curtains with holes, walls dirty and police in the building deep because of fight in hallway.
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2.0review from
Location no hot water, very noisy room, worn carpet, loose faucets in sink, pincher bug in the room
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1.0review from
The room was nice and the bed was comfortable. To pay $--- a night and to have no hot water due to the amount of people is not some place I would stay again. Our room key would not work each night after we told the front desk there was no hot was We stayed for 3 nights. We had no hot water and were told sorry for the inconvenience. That was not acceptable. The hotel was at capacity and could not handle that many people with plumbing. We were told each day 'we are working on it.'
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5.0review from
The bed was extremely comfortable....perfect for the much needed rest I desired. The bathroom needs some attention and care. They had a computer glitch and gave my room to another couple. Fortunately, I had the lock on preventing them from entering. And, when I went out the next day, I was locked out the room.
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5.0review from
The down comforters. The heating and air worked well Staffs indifference to our needs. Internet service-we were never able to log on. We were told by an employee that the internet service was not adequate for all the quests in the hotel to be on the internet.
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6.0review from
The staff was very nice and the location was perfect and close to shopping and Downtown. There was spots on the wall paper and chipped paint on the wall in the bathroom. There was lots of visible dust in the vents.
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1.0review from
rude. Filthy and uncooperative. BED BUGS. unclean sheets. toilet with human waste, unclean floors and no toiletries.
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1.0review from
I did not book this room, I will fight the charges the fact my Moms card was charged I did not stay there and you still tried to charge my .card.
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4.0review from
Hotel employee very wonderful staff. Friendly, courteous and warm. The hotel policy it's not child friendly. Their shuttle service won't take my kids and I any where asking us to provide booster seats. When we don't reside in America.Most especially the female shuttle driver was so unreasonable.
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6.0review from
This hotel was more like a 2 star... highly disappointed AC was loudno microwave no refrigerator damaged chair
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4.0review from
Location, and helpful, friendly staff This is not a 3+ star hotel. Torn places in chair and ottoman, leaky tub faucet, very loose toilet seat and there is an annoying message that pops-up on the internet ~every 2 min asking you to buy internet service. Almost no hotels charge for that!
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1.0review from
Right off the rd and close to stores. Asked for towels 5 times never got any. Put the donot disturb on door and housekeeping still knocked both nights.
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3.0review from
Swimming pool Staying at this hotel was a total inconvenience for me . First I have to start with the rooms not having a refrigerator or a microwave , no cable channels for movies or shows for kids , local calls are $1 then 10 cent a minute . Flattest pillows .
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2.0review from
It was very noisy with loud fans in the halls. I also did not like the fact that I was over charged not only for the basic fees but also for the incidentals.
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3.0review from
The check-in process went smooth. The wallpaper in the bathroom was peeling off the wall. There's no ventilation in the bathroom and it smell foul. Being a Starwood Gold member, I was very disappointed.
