Auburn Car Rentals

Cons: That I was told by a third party where I reservation the car said even though the credit card was in my husband name and he did not have a driver license I could still be the driver,and two did not tell me there was a $200.00 fee to add on the bill.was not happy the guys name I checked in on Thursday was Rocky.

Cons: Additional cost of adding my wife as a driver.

Cons: Had a chance a charge at drop off that wasn't explained?

Cons: I planned to fill the tank myself but didn't know that there was no gas station at the airport exit. thus I was charged $46 for less than 1/2 tank of gas on a small car. This felt like a 'gotcha' by Hertz. It would be a better practice to tell people that if they're going to fill the tank themselves that they need to do it before the airport exit.

Cons: When I picked up the vehicle I had to wait a extra 20 minutes for a break light to be replaced and also there were red stuff spilled in the back seats on the floor rug what seems to be red fingernail polish.

Cons: My prepaid car wasn't an airport pick up. I wanted to change to an airport pick up and they could not change the reservation because they had computer problems. It took 30 minutes to tell me that! I left to get a taxi at SYR, no taxis. So I tried to rebook a new reservation and they said I'd have to wait back in a long line again. I booked at National and was out in 5 minutes. I've been a Hertz gold member for year. I'm done with them.

Cons: Nothing

Cons: Definitely did not like the radar associated with the cruise control on the Toyota Corolla. We weren't able to use cruise much at all for a 15 hour drive. The cruise also allows you to gain 15mph going down hills which seemed to make a speeding ticket inevitable. If we need a rental for a long trip I will definitely not accept a vehicle with radar on the cruise. Even the Hertz associate said it was terrible.

Cons: The drop off-processing took a little longer than I expected. I was glad I was the only one there and didn't have to wait in line.

Cons: Feel like I can't trust a Kayak car rental reservation

Cons: No manual in car, no insurance or registration paperwork, car was not clean, did not run right, evidence of smoking in car from previous renters.

Cons: We reserved a Full size and it was too small so had to upgrade and it cost us more. Don't feel the Ford Full size is a true FULL size car

Cons: Car was full of air freshener. Horrible! Had to drive with windows down in 30 degree weather. Smell got in my clothes and made me feel sick. would have returned but no time to go back out to airport.

Cons: When I returned the car they added a $4.99 per day trip saver fee. I h ad a flat tire and called Thrifty and Joe told me to call AAA. I had to find an exact match of the tire or pay for the tire and pay again to replace it on return. I finally found someone who had a match for the tire over 30 miles away while driving on a donut. I lost a day of traveling time and had an extremely hard time finding a hotel as it was Paris Island Marine Boot Camp Training Graduation weekend. I finally found a room at Country Inn and Suites in Beaufort S.C. (the management there gave us a room with little water pressure but it beat sleeping in the car because we couldn't drive on the spare Thank Goodness for them) So I ask what is the $4.99 per day Trip saver fee when I am told to call my own triple AAA.

Cons: The wait for the checkout was quite long. It seemed like the process was not nearly as automated I'm used to.

Cons: My understanding of the offer we booked was that we would have whatever car they had the most of on hand, expecting a compact or similar. Instead we were offered a 12 passenger van as the only option for the price promised. This does not seem like a reasonable option for a couple on a brief visit to upstate New York. It also would have been ridiculous for us to drive in a funeral processional in a 12-passenger van, but that's neither here nor there. As an alternative, we were suggested a Ford Mustang at double the rate we had booked. We ended up agreeing on a Ford Focus, at a cost of $100 more than our estimated total. The friendly Thrifty representative offered us the Mustang at the same price, which we accepted. The experience overall was mediocre. Had we known that only a van would have been made available to us for the agreed upon price, we would have made separate arrangements.

Cons: Nothing. I cancelled the reservation.

Cons: I wish he'd spent a little more time showing me the important accessories, it started to rain on the way home and I couldn't figure out the wipers until I got home, but I did know how to drop the back seats and turn on the seat warmers. Some of this on me, I was in a hurry. Overall, great experience.