Pros: After making the reservation with Kayak, Throfty car rental ended up not having any cars available once I checked in at the counter in Syracuse. It was after 11pm. Luckily I was able to get another car with another rental company but paid a lot more.
Cons: Feel like I can't trust a Kayak car rental reservation
Nov 29 2015
Pros: Friendly staff
Cons: No manual in car, no insurance or registration paperwork, car was not clean, did not run right, evidence of smoking in car from previous renters.
Oct 11 2016
Cons: We reserved a Full size and it was too small so had to upgrade and it cost us more. Don't feel the Ford Full size is a true FULL size car
Pros: The car was a Mazda 3 which is an excellent auto. It only had a couple thousand miles on it, comfy, great handling, great fuel mileage. The pickup and drop-off were both easy.
May 4 2016
Pros: The location of the place where i picked up.
Cons: That I was told by a third party where I reservation the car said even though the credit card was in my husband name and he did not have a driver license I could still be the driver,and two did not tell me there was a $200.00 fee to add on the bill.was not happy the guys name I checked in on Thursday was Rocky.