Pros (+) Nothing what so ever. Horrible experience. I literally actually cried.
Cons (-) Everything from ceiling to floor was disgusting.
2 stars
Extended Stay America Select Suites - Austin - Metro
Photos of Extended Stay America Select Suites - Austin - Metro
Overview
Extended Stay America - Austin - Metro has 84 apartments and features an outdoor pool. It also offers a 24-hour reception, free Wi-Fi and laundry facilities.
There are a range of amenities on offer to those staying at the property, including a lift, on-site parking and a safe. A fitness center is available to guests wanting to keep active while travelling.
The comfortable apartments at Extended Stay America - Austin - Metro feature tea and coffee making facilities, a refrigerator and a bathtub. They are also equipped with a microwave, cable/satellite channels and a hair dryer.
For those who enjoy exploring local restaurants and cafés, there is a large variety within walking distance. University of Texas at Austin, Lady Bird Lake and Texas State Capitol are also an easy car ride away.
Latest deals for Extended Stay America Select Suites - Austin - Metro
Deluxe room
Queen room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Extended Stay America Select Suites - Austin - Metro
- Fitness center
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Kitchen
- Stovetop
- Refrigerator
- Microwave
- Dining area
- Kitchen
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
Services and conveniences
- Conference rooms
- 24hr front desk
Laundry
- Laundry facilities
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Pool
Reviews of Extended Stay America Select Suites - Austin - Metro
5.4
Fair
712 verified ratings
Wonderful
204
Very good
59
Good
61
Okay
60
Fair
75
Mediocre
44
Poor
209
Summary of reviews
Guests say
Guests reported significant issues with cleanliness and room conditions, including musty smells, worn-out beds, and a lack of basic amenities. However, some staff members received praise for their helpfulness, and the location was considered convenient for access to highways. Overall, the hotel appears to need substantial improvements to meet guest expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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4.4 out of 10
19 reviews
2 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including an outdoor pool, fitness center, complimentary breakfast, and laundry facilities.
How is the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, the hotel provides laundry facilities and follows safety protocols to ensure guest accommodation is disinfected between stays.
Is parking available at the hotel?
Yes, the hotel offers free parking and private parking for guests.
When is the best time to visit the hotel?
The high season is in November, offering a great time to enjoy the hotel's amenities and explore nearby attractions.
What are guests saying about the staff?
Many guests have praised the excellent and friendly staff, while some have expressed concerns about their experiences with the service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer quieter surroundings, consider visiting in January, which is considered the low season. This could offer a more peaceful experience.
Nearby Attractions
The hotel is conveniently located near various attractions, including the University of Texas at Austin, Lady Bird Lake, and the Texas State Capitol, making it a great choice for sightseeing.
Pet-Friendly Accommodation
The hotel offers increased accessibility and allows pets, making it a suitable choice for those traveling with their furry companions.
Check Room Amenities
Some guests reported issues with room cleanliness and maintenance, so it's advisable to thoroughly check the room upon arrival and report any discrepancies to the staff promptly.
Verify Breakfast Inclusions
While the hotel advertises complimentary breakfast, some guests found the offerings to be limited. It's recommended to verify the breakfast options before setting high expectations.
Engage with the Staff
Many guests praised the friendly and helpful staff, particularly mentioning the manager. Engaging with the staff for assistance and recommendations can enhance the overall experience.
Consider Transportation
The hotel offers free parking and is within walking distance of various restaurants and cafes, providing convenience for guests with their own vehicles or those who prefer to explore on foot.
Fitness Center Access
If you enjoy staying active during your travels, take advantage of the on-site fitness center, as mentioned positively by several guests.
Be Mindful of Room Selection
Some guests reported issues with room cleanliness and maintenance, so it's advisable to thoroughly check the room upon arrival and report any discrepancies to the staff promptly.
Location
East US Highway 290, Austin, TX 78723
What's nearby
- University of Texas at Austin3.3 mi
- Main Building University of Texas at Austin3.4 mi
- Frank Erwin Center3.7 mi
- Texas State Capitol4.1 mi
- Paramount Theatre4.4 mi
- Contemporary Austin - Laguna Gloria4.4 mi
- Sixth Street4.5 mi
- Neal Kocurek Memorial Austin Convention Center4.7 mi
- ZACH Theatre5.3 mi
- Lady Bird Lake5.3 mi
- Deep Eddy Pool5.4 mi
- The Arboretum5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - Austin - Metro
Low season | March |
|---|---|
High season | November |
Average price (weeknight) | $80 |
Average price (weekend night) | $79 |
When to book a room at Extended Stay America Select Suites - Austin - Metro
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Select Suites - Austin - Metro
FAQs when booking at Extended Stay America Select Suites - Austin - Metro
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Value for money | 5.8 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 9.0 mi |