Room was clean enough and the staff was friendly. The WiFi was not free as advertised and they wanted $14/day for basic internet in the room. Not their fault but the cell signal was also hard to get in the room.
4 stars
Fairmont Austin
Photos of Fairmont Austin
Overview
Situated in Austin’s vibrant downtown, Fairmont Austin is conveniently located with easy access to all that the city has to offer. The hotel is near Palm Park, Waller Creek, connected to Austin Convention Center, and boasts sweeping views of Lady Bird Lake, the city, and the gorgeous State Capitol.
Bell staff, concierge, housekeeping, dry cleaning service, valet parking, and safe deposit boxes are offered for added convenience. The Fairmont Spa boasts luxurious services with nine treatment rooms, a sauna, Jacuzzi, a fitness center, and a full-service salon. Guests can enjoy the expansive space designed for conferences, weddings, and social events in over 40,000 square feet of space and 13,500 square feet of outdoor meeting space. Other onsite amenities include a seasonally heated pool on the seventh floor with 13 exclusive cabanas.
The Fairmont offers 37 floors with 1,048 guest rooms and suites. The beautifully-appointed guest rooms feature 50” high definition televisions, charging ports with USB outlets, premium bedding, comfortable furnishing, Nespresso coffee, plush bathrobes, iron and ironing boards, in-room safes, and high-speed Internet.
Onsite facilities include five restaurants and bars with diverse cuisine and handcrafted cocktails. Garrison features quality smoked meats and seafood. Revue specializes in diverse cuisine including Italian, Asian, seafood and a pastry shop. Good Things will keep you going with hot coffee and tea, as well snacks. Fulton focuses on beverages and fun with daily live music.
Whether traveling on business or for vacation, Fairmont Austin is the perfect spot in the popular Texas Hill Country.
Latest deals for Fairmont Austin
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Fairmont Austin
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
General
- Window
- Family rooms
- Lockers
- Storage available
- Seating area
- Solarium
- Telephone
- Carpeted
- City view
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Bicycle rental
- Cycling
- Evening entertainment
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Fairmont Austin
8.8
Very good
1597 verified ratings
Wonderful
1149
Very good
159
Good
94
Okay
54
Fair
57
Mediocre
22
Poor
62
Summary of reviews
Guests say
Guests appreciated the great location and beautiful amenities of the hotel, particularly the views and the pool. However, there were notable issues with service, including rude staff and long check-in lines, as well as cleanliness problems in some rooms. Additionally, many guests felt that the value for the price was lacking due to extra charges for parking and amenities.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
46 reviews
9.4 out of 10
1 review
9.2 out of 10
16 reviews
All reviews
Parking wasn’t included in the price
Convenience and customer service
At check in we waited about 1hour in the lobby.
Pros (+) We loved everything from the beautiful decor & showers in the rooms, to the delicious breakfast buffet, the trendy rooftop bar overlooking the skyline and last but not least the amazing pool deck and recreational area. I loved it so much that I signed up for the Accor loyalty program!
Pros (+) Staff was what you would expect at a high end hotel. Bed was a 10.
Cons (-) They did not charge for the use of the elevator. Wifi and parking were by the day so an overnight stay resulted in 2 days of charges. Total $60. Not the smartest way to build your brand.
Pros (+) beautiful place, excellent customer service
Pros (+) Pillows were nice
Cons (-) Food could have been better
Pros (+) Super clean, bed was cozy. Staff was very professional and friendly. Room service gifted us milk and cookies for our anniversary and valet wiped my car down. This was our third time staying at Fairmont. We will continue to visit.
Cons (-) Menu is very limited for vegan options.
Pros (+) 5-star hotel. Great location and great value. Pool area is very nice for the kids. Couldn’t ask for anything better.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the onsite amenities at Fairmont Austin?
Fairmont Austin offers a wide range of onsite amenities including a spa with nine treatment rooms, a sauna, Jacuzzi, a fitness center, and a full-service salon. Guests can also enjoy a seasonally heated pool with 13 exclusive cabanas, and over 40,000 square feet of space for conferences, weddings, and social events.
What can I expect from the food options at Fairmont Austin?
Fairmont Austin boasts five restaurants and bars with diverse cuisine and handcrafted cocktails. Garrison features quality smoked meats and seafood, while Revue specializes in diverse cuisine including Italian, Asian, seafood, and a pastry shop. Good Things offers hot coffee, tea, and snacks, and Fulton focuses on beverages and fun with daily live music.
How is the cleanliness at Fairmont Austin?
Guests have consistently praised the cleanliness of Fairmont Austin, with many highlighting the super clean rooms, bright ambiance, and excellent staff in all aspects. The hotel also offers daily housekeeping and professional cleaning services for added convenience.
What are the parking options at Fairmont Austin?
Fairmont Austin offers valet parking as part of its convenient amenities. However, some guests have mentioned that the parking fee can be considered high, so it's advisable to inquire about the parking options in advance.
When is the best time to visit Fairmont Austin?
Fairmont Austin experiences high season in September and low season in January. Visitors can expect a wonderful experience with friendly staff, great pool and hot tub, and a beautiful, clean property. However, it's important to note that the hotel may be busier during high season, so it's recommended to plan accordingly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the amazing views of Lady Bird Lake, the city, and the State Capitol. Consider booking a room with a view for a more memorable experience.
Explore Nearby Attractions
The hotel is conveniently located near popular attractions such as Esther's Follies, Sixth Street, Mexic-Arte Museum, and the Texas State Capitol. Take advantage of the central location to explore these nearby attractions.
Consider the Fairmont Spa
Guests appreciated the luxurious services at the Fairmont Spa, including the sauna, Jacuzzi, and fitness center. Consider indulging in a spa treatment for a relaxing experience.
Check Out the Rooftop Pool
The seasonally heated pool on the seventh floor with exclusive cabanas received positive feedback. Consider spending some time at the rooftop pool for a relaxing and enjoyable experience.
Be Mindful of Additional Costs
Some guests mentioned the high parking fees and the cost of WiFi. Be prepared for these additional expenses and consider alternative parking options if needed.
Dine at Onsite Restaurants
The hotel offers five restaurants and bars with diverse cuisine and handcrafted cocktails. Consider dining at Garrison for quality smoked meats and seafood or trying the diverse cuisine at Revue.
Utilize the Concierge Service
Guests appreciated the helpful and polite staff. Utilize the concierge service for recommendations and assistance in planning activities during your stay.
Consider Upgrading to Gold Floor
Guests enjoyed the Gold Floor for its wonderful view of the lake and downtown, indicating it as a worthwhile upgrade for a special experience.
Take Advantage of the Fitness Center
The hotel's well-equipped fitness center received positive feedback. Consider utilizing the fitness facilities during your stay.
Plan Your Visit According to Seasonality
Consider visiting during the low season in January or the high season in September based on your preference for crowd levels and weather.
Location
101 Red River Street, Austin, TX 78701
What's nearby
- Neal Kocurek Memorial Austin Convention Center239 yd
- Sixth Street0.4 mi
- Paramount Theatre0.5 mi
- Lady Bird Lake0.6 mi
- Texas State Capitol0.9 mi
- Frank Erwin Center1.1 mi
- ZACH Theatre1.2 mi
- University of Texas at Austin1.6 mi
- Main Building University of Texas at Austin1.7 mi
- Barton Springs1.9 mi
- Barton Springs Pool2 mi
- Deep Eddy Pool2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairmont Austin
Low season | February |
|---|---|
High season | November |
Average price (weeknight) | $323 |
Average price (weekend night) | $321 |
When to book a room at Fairmont Austin
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 6.2 mi |