The staff was very accommodating and provided an awesome free upgrade for our short family trip.
3 stars
Hilton Austin Airport
Photos of Hilton Austin Airport
Overview
Welcome to the Hilton Austin Airport hotel, the only full-service Hotel on Austin Bergstrom International Airport (AUS) grounds, and only two minutes from the Barbara Jordan terminal. The hotel is located in Austin, Texas and is off Highway 71, one mile east of Highway 183, three miles west of 130 Toll Road, and minutes from I-35 and MoPac Expressway. Our hotel is conveniently located near Circuit of The Americas and the Met Center, and is only 15 minutes from Downtown Austin and many attractions. Whether you are traveling for business or leisure, experience Austin, Texas! The city is known as the "Live Music Capital of the World," due to several prominent festivals such as South by Southwest Music Festival, and Austin City Limits. Music can be heard during these events, or anytime of the year booking a room at the Hilton, or enjoying one of our distinct room packages. The hotel is a historical building, previously utilized by the United States Air Force, and served as the strategic air command center during the Vietnam War, Persian Gulf War, and Desert Storm. Unique architecture permits this Austin, Texas Hilton hotel to previously be termed the "donut" due to the completely round shape of the facility. Please feel free to learn more about the history of the building and the Austin Bergstrom International Airport (AUS).
Latest deals for Hilton Austin Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Austin Airport
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- A/V equipment rental
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic pillow
- No smoking
General
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Private parking
- Shuttle service (additional charge)
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Bathroom
- Shower
- Bathrobe
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Saltwater pool
- Outdoor pool
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hilton Austin Airport
8.1
Very good
638 verified ratings
Wonderful
298
Very good
102
Good
72
Okay
54
Fair
43
Mediocre
23
Poor
46
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially its proximity to the airport, and many found the amenities satisfactory. However, there were significant concerns regarding cleanliness, outdated rooms, and inconsistent service from staff, with some guests experiencing issues that were not adequately addressed.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
405 reviews
8.1 out of 10
105 reviews
6.1 out of 10
5 reviews
7.9 out of 10
5 reviews
All reviews
Do not eat at the restaurant. Our server did not bring us the what we ordered. Our room had a coffee maker, but no cups! The shower looked updated, but, you could only get the water to come out full heat or cold…They charge for parking. Not worth the price.
Pros (+) The staff is wonderful and very helpful..
Cons (-) Not know which elevator was the closest to room...Staff should point this out when giving the key...
Pros (+) Nice lobby and facilities. Checking in was pleasant.
Cons (-) Extra for parking. No staff in the morning to answer questions about shuttle times. There was one guy working the front desk and nobody to answer the phone. Very frustrating morning. Also, rooms have carpet.
Cons (-) there was no internet / wifi, and the staff didn't seem to know the status of the situation, saying "as far as I know there's no internet, maybe it will be fixed tomorrow"
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers daily housekeeping, contactless check-in/check-out, and a shuttle service to the airport, making it convenient and safe for guests.
Is parking available at the hotel?
Yes, the hotel provides parking, but some guests have mentioned that there is a charge for parking.
How is the food quality at the hotel?
Some guests have found the restaurant food to be average, while others have praised the outstanding breakfast buffet and the convenient on-site dining options.
What can guests expect in terms of cleanliness?
The hotel ensures enhanced cleaning and disinfection of high-touch surfaces, but a few guests have mentioned concerns about the room's cleanliness and strange smells.
How is the customer service at the hotel?
The staff is described as very friendly and professional, although a few guests have mentioned issues with the front desk and restaurant staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to and from the airport, making it convenient for guests with early or late flights.
Check Room Amenities
Some guests reported issues with room amenities such as towels and bathroom essentials. It's advisable to check the room upon arrival and request any missing items promptly.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, particularly from the lobby music. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Verify Restaurant Hours
The restaurant and room service hours may differ from what is advertised, so it's best to confirm the operating hours to avoid any inconvenience.
Inquire About Early Check-in
Some guests were surprised by an early check-in fee. If arriving before the standard check-in time, it's recommended to inquire about any additional charges in advance.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, a few reported issues such as strange smells and cleanliness oversights. It's advisable to inspect the room upon arrival and notify the staff of any concerns.
Utilize the Fitness Center
The hotel offers a fitness center, providing an opportunity for guests to stay active during their stay. Consider taking advantage of this amenity for a workout session.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be inadequate. Bringing along personal toiletries may ensure a more comfortable stay.
Plan for Dining Options
While some guests enjoyed the breakfast buffet, others found the restaurant food underwhelming. It may be helpful to explore dining alternatives in the nearby area for additional choices.
Location
9515 Hotel Drive, Austin, TX 78719
What's nearby
- McKinney Falls State Park4.2 mi
- Lady Bird Lake5.3 mi
- Circuit Of the Americas5.7 mi
- Neal Kocurek Memorial Austin Convention Center5.8 mi
- Sixth Street5.9 mi
- Frank Erwin Center6.1 mi
- Paramount Theatre6.1 mi
- South Congress Avenue6.3 mi
- Texas State Capitol6.3 mi
- University of Texas at Austin6.6 mi
- ZACH Theatre6.7 mi
- Main Building University of Texas at Austin6.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Austin Airport
Low season | December |
|---|---|
High season | January |
Average price (weeknight) | $184 |
Average price (weekend night) | $177 |
When to book a room at Hilton Austin Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hilton Austin Airport
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Value for money | 7.7 |
|---|---|
Distance to city center | 6.8 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 1.3 mi |
Everything you need to know for your stay in Austin
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