Pros (+) The Omni is in an excellent location!
Cons (-) Concierge staff and bellmen are terribly rude. They were having personal conversations and disregarded guests. The double beds were not queen size beds so they're small and uncodortable.
4 stars
Omni Austin Hotel Downtown
Photos of Omni Austin Hotel Downtown
Overview
Hotel with 2 restaurants, a quick walk to Sixth Street 2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request. Omni Austin Hotel offers 393 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Omni Austin Hotel Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Omni Austin Hotel Downtown
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Pool and spa
- Rooftop pool
- Pool bar
- Heated pool
- Spa
- Outdoor pool
- Sauna
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Reviews of Omni Austin Hotel Downtown
8.5
Very good
1357 verified ratings
Wonderful
714
Very good
180
Good
167
Okay
82
Fair
74
Mediocre
42
Poor
98
Summary of reviews
Guests say
Guests highly appreciated the hotel's excellent location, which is convenient for dining and activities, as well as the outstanding service provided by the staff. Many mentioned the cleanliness of the hotel, which added to their overall positive experience. However, there were notable complaints regarding noise levels due to ongoing construction and thin walls, as well as frustrations over high parking fees and issues with room conditions.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Pros (+) Woke up at 2 am to find the hallway full of cops evicting the couple opposite our room. Manager wasn't very apologetic for the disturbance.
Pros (+) Bed Room service (quick) View
Cons (-) Heater did not work they gave us a portable heater and could not fix the heater. The days we stayed were cold so the portable heater was used but really didnt like having to do that extra work have having to make sure to turn it off before heading out.
Pros (+) I enjoyed the scenery with all the extra amenities! We were grateful for not having to go out on the town and place ourselves in a precarious situation! The local restaurant and bar greatly satisfied our pleasures! The comfort and relaxing atmosphere of our room made it for a romantic night! We highly recommend your facility and plan to make more future stays at your location! Thank you for exceed...
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Pros (+) Good if you're traveling for business.
Cons (-) Facilities are just okay.
Cons (-) Our shower flooded and my husband's side of the mattress had what seemed like a broken spring or hole that sank down very deep. Our mini fridge was warm, nothing inside was cold or even cool. The light was on but it wasn't working. The Internet was $9.99 a day and then it didn't even work! I called for help twice, the first time they transferred my call to an offsite wifi support line - not helpfu...
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Pros (+) Miguel Dubose was very accommodating when I called needing to let my fiancé check in before I myself was able to arrive. Our cleaning lady was very friendly and when I asked for a fan for the room she made it happen. Our server Fransico was very personable and friendly.
Cons (-) Hmmm where do I start? Pictures online associated with the Omni downtown are pretty deceiving. The television in our room had a terrible picture. None of the hdmi ports worked or would even register that anything had been plugged into them. The AC in our room was useless. The coldest the room would get was 74 degrees. The unit would allow you to go as low as 60 degrees but the room never got below...
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Pros (+) Convenient location, great room, comfortable bed, good restaurant for breakfast, nice bar. Would stay again!
Cons (-) You can hear the music from sixth street on Friday nights-but you're in Austin right?
Pros (+) Great staff, location, and layout!!
Cons (-) The shower was our only issue. The temperature was either scolding hot or ice cold. Made showering very uncomfortable.
Pros (+) The pool is nice, the service was good, the location is ok.
Cons (-) Way too loud and I was told that I should have expected the noisy drunk people outside my door for 2 hours every morning when the bars let out because it's the weekend. I wouldn't stay here unless you like frat parties.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Omni Austin Hotel Downtown?
Guests have described the beds as very comfortable, providing a great night's sleep.
Is parking readily available at Omni Austin Hotel Downtown?
Parking is available, including valet parking and private parking options.
What can I expect from the food quality at Omni Austin Hotel Downtown?
Guests have praised the restaurant's menu for offering good food at great value, with attentive staff.
How clean is Omni Austin Hotel Downtown?
Guests have consistently noted the hotel's cleanliness, with immaculate restrooms and clean rooms.
What is the level of customer service like at Omni Austin Hotel Downtown?
The staff at Omni Austin Hotel Downtown has been described as great, friendly, and very helpful by guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Consider Low Season Visits
If possible, plan visits during December for lower rates and potentially fewer crowds.
Explore Nearby Attractions
The hotel's proximity to Sixth Street and various museums makes it convenient for exploring Austin's cultural and entertainment offerings.
Check for Room Modernity
Some guests mentioned receiving older rooms despite paying for modern ones, so it's advisable to confirm the room type upon check-in.
Be Mindful of Parking Costs
Guests highlighted the high parking fees, suggesting exploring alternative parking options nearby to save on costs.
Take Advantage of the Rooftop Pool
Enjoy the rooftop pool area, which was praised for its ambiance and ample sunbathing spots.
Consider Noise Levels
Some guests experienced noise disturbances, so it may be beneficial to request a quieter room location upon booking.
Note Valet Parking Feedback
While valet service was commended for efficiency, the high cost was a concern for some guests, prompting consideration of self-parking alternatives.
Appreciate the Hotel's Aesthetics
Several guests admired the hotel's interior design and the unique elevator ride experience, adding to the overall positive impression.
Be Aware of Homeless Shelter Proximity
Some guests expressed concerns about safety and cleanliness due to the hotel's proximity to a homeless shelter, so it's advisable to consider this aspect when planning activities outside the hotel.
Location
700 San Jacinto Boulevard, Austin, TX 78701
What's nearby
- Sixth Street192 yd
- Mexic-Arte Museum367 yd
- Esther's Follies412 yd
- Texas State Capitol0.4 mi
- French Legation Museum0.5 mi
- Austin City Hall0.5 mi
- Bullock Texas State History Museum0.8 mi
- Lady Bird Lake1.1 mi
- University of Texas at Austin1.2 mi
- Texas Memorial Museum1.3 mi
- Lyndon Baines Johnson Library and Museum1.3 mi
- Umlauf Sculpture Garden and Museum1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Omni Austin Hotel Downtown
Low season | July |
|---|---|
High season | September |
Average price (weeknight) | $294 |
Average price (weekend night) | $266 |
When to book a room at Omni Austin Hotel Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 6.6 mi |