10.0
The whole process couldn't have been smoother. We got an almost brand new car and pickup and drop-off was seamless.Reviewed Apr 9 2023
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10.0
Total friendliness …….. easy access……. Wonderful experience!!Reviewed Aug 6 2022
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2.0
Showed up to get the car and nobody was at the counter.Reviewed Jun 5 2022
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8.0
They were short staffed so we waited in line over an hour to pick up our car. Phoenicia was wonderful however when we realized I had booked the car at the wrong airport. She was able to cancel the reservation and rebook us in a brand new car.Reviewed Mar 12 2022
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6.0
Price too muchReviewed Mar 9 2022
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2.0
Got to terminal representative, and, “No cars” That’s right -$40 Uber ride. No cars. Did not care. Said maybe Budget has cars…. Not what I wanted from my “reservation”. No cars. Never again.Reviewed Nov 26 2021
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5.9
Final bill was higher than the highest estimate and no explanation was offered. The bill should have been at the base rate with taxes/fees. I had to call days later for a breakdown of final charges. Vehicle was ready as promised (even early) and very clean. Pickup and drop off was very easy.Reviewed Aug 28 2021
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1.9
I ended up canceling because I could not pick up the car early. Was disappointedReviewed Jul 31 2021
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6.0
Pros:Staff was friendly, drop off easy. The SUV we had reserved was not available and there were limited other options available.Cons:Getting the type of car we had reserved and expected.Reviewed Jan 5 2021
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8.8
Cons:Gas tank couldn’t be operated. Needed instructions . Very specialized .Reviewed Apr 4 2018
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10.0
Easy, convenient drop offPros:ConvenienceCons:NothingReviewed Oct 23 2016
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8.8
Pros:Quick check in/ out. Nice car !Cons:Needed a wash , bugs all over winshieldReviewed Apr 28 2016
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