4.0
Dropoff uneventful and took less than 5 minutes. Pickup of vehicle was awful. With maybe 5 or 6 people in line ahead of me it took about 45-50 minutes before I was leaving with a vehicle, and this was with two Avis agents working behind the desk. The slowest vehicle pickup I've ever experienced.Reviewed Jan 24 2022
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8.0
The paperwork said the gas tank was full, but it was only at 5/8. I neglected to notice it until it was too late to do anything about. No way I could prove it. . . My dive buddy had the same thing happen to him, but he had taken a picture of the odometer and gas gauge and told them right away.Reviewed Jan 19 2022
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2.0
Hi fly was delay and we didn't receive the car we want a refundReviewed Dec 23 2021
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7.2
Pros:Pick up was very slow. Drop off was fine. Staff very nice.Cons:icar worked, very little gas consumption. All good.Reviewed Apr 14 2019
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2.0
Very disappointedPros:NothingCons:They didn’t have a car which we reserved nine months ahead of time. Considering we were in Bonaire with limited options we were out of luck. They had no idea when or if a car would become available during our two week stay. We were extremely disappointed and were fortunate to find a car (but not a truck or SUV that we needed and reserved) with HERTZ. Will never use Avis again.Reviewed Feb 25 2018
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2.0
no cars available & we reserved 3 months in advancCons:We had 2 cars 2 separate kayak reservations and no cars. They were 10 cars short. Lots of upset people. We were lucky to get a car at budget but of course it was more money than our reserved price. I called budget and they said it happens all the time because they can't predict how many no shows....so they take reservations without having enough cars.Reviewed Feb 20 2017
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2.0
I had a reservation but Avis ran out of trucks!Pros:Nothing good about this reservationCons:I had a reservation. When I got to the window after traveling for more than 12 hours, I was told there were no cars available. The person behind the counter didn't speak English. She said "Boogit" several times and pointed to her left. She sat on the chair pointing until I finally realized it was Budget. Boogit did have cars but they charged me more than I was quoted on the reservation. Isn't Avis and Budget owned by the same company? Seems like bait and switch to me. I didn't have a choice and payed the higher price.Reviewed Feb 14 2017
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2.0
terrible!! booked car 3 months in advance and toldCons:Booked 2 separate reservations for avis trucks on kayak , 3 months in advance. At airport we were told avis had no cars, there were 10 other groups told the same thing. Crazy!!!we were told to go to budget which merged with avis but the rate was higher plus insurance made it all $150 more per week per truck. Plus the truck had a broken tailgate. And was a pos. We are scuba divers and needed to gear up on the tailgate. My tank and bcd fell right off. Bad experience with kayak and avisReviewed Feb 13 2017
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