Find Cheap Flights to Kralendijk Flamingo Int.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The flight was supposed to depart at 8:50 pm. We had two announcements that the flight was delayed, but besides that, no information was given. I had to ask TSA officials what the problem was, because no updates were being given. In fact, the gate agents disappeared for over an hour at one point. The airport restaurants closed before our flight departed, so we were starving. It was also freezing in the airport. We left more than two hours later. This was a horrible experience.

Curaçao airport is a mess. Understaffed, overcapacity. We had to stand in line for 3:30 hours, in 2 lines; 1. Immigration, 2. Curaçao airport tax, which was not included. Both lines were understaffed, during busy days. The airport itself is way over capacity. Once you reach the gates, there's was no place to sit and rest. Mind you, I only had carry-on luggage. For a 30 minute return flight, it was a complete hassle.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

I past a very comfortable time with the person who sit next to me

The fly was uncomfortable

They didnt give us water....

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

the flight was delayed

Old planes, which actually had lots of leg room! The Inselair baggage handler in the Customs Hall (lost and found) was awesome, helpful and friendly!

Multiple flight CANCELATIONS and multiple flight CHANGES! We had one cancellation and two changes to our flight from MIA to Bonaire. One of the itinerary was 26 hours in duration to get to a destination that was originally 5 hours duration. Returning there was one change, one cancellation and a 9+hour delay for he final flight. We opted to fly back on American because we would all miss connections and have costly hotel stays, change fees, etc. Now we are working with Insel to get a refund on our return flight. All that being said, Insel would not help anyone with rescheduling, sent us to multiple desks to get a refund and after the fourth desk which was Customer Service we were told only Corporate could issue a refund and we had to do it in writing. Further, some folks were given food vouchers, one gal was lucky enough to get a hotel voucher for a missed connection in MIA, others got nothing! We did get food vouchers, but no hotel vouchers for a night in MIA due to the 9+ hour delay.....we were told the reason for the delay was "the plane is not here until tonight". Really? We were also told our original flight was canceled 3 months prior, yet no one notified usor any of he othere passengers. Insel could have avoided all thsee issues if they actually sent a notification.......

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Wifi

Delayed boarding and agent confusion.

Absolutely no leg room. Much less than most major airlines.

My connecting flight was way late, but the plane was held for me and a few others in Denver. Because it was the last flight of the evening I don't know what I would have done if left at the airport indefinitely. I am grateful the plane was held. And regret any inconvenience this may have caused others.

Crew were fine.

Seats are narrower and make for a lot of discomfort when stuck in the middle seat. I do not like other stranger's bodies touching mine. That is just wrong.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again