Guest reviews
Overall rating
6.7
Good
Based on 9 reviews
Cleanliness
8.6
Comfort
5.5
Pick-up/Drop-off
7.5
Value for money
5.5
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveler rating
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Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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7.2
Pros: Staff was friendly and helpful but the checkout was a problem getting the deposit return....still waiting
Cons: The rental costs are very high compared to say the US, Canada or Jamaica
review from
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4.4
Pros: Staff was somewhat friendly
Cons: We didn't realize Avis closed several hours midday. After waiting 1.5 hours for staff to return from lunch, it took well over 30 minutes to "book," mostly upselling insurance, added mileage, bigger cars. The car was more like a go-cart, honestly didn't know they made them like that!
review from
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4.8
Pros: The car didn't break down.
Cons: I have never driven a more gutless car. Security system was bothersome. Extra kilometers were expensive. Sold me double accident insurance.
review from
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10.0
12 day car rental
Pros: Booked through kayak and got a great deal. It was extremely easy to upgrade the vehicle once we were there. Best part about the experience was Elke our reception/organizer. She was amazing to work with, super helpful, fluent in English, and even assisted us mid trip with communicating with transito.
review from
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7.6
Pros: Very courteous staff in Manta
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8.0
Pros: Staff in Manta were very helpful. Office was comfortable. Car was in good condition. Thorough pre-rental inspection. $10/day unlimited kilometers is a bargain.
Cons: Terms listed online were not a perfect match with what we found on site. Requirement for a $5000 credit card hold was a surprise.
review from
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6.0
Pros: Car was clean and the staff was very helpful.
Cons: A few days after I dropped the car, I received an additional $60 fee. This is in Ecuador. I live in the US. Not much I can do from here to dispute it.
review from
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4.8
Car without hydraulic direction!
Pros: Clerk attention
Cons: - SPARK did not have hydraulic direction!!!!!. How is it possible that in year 2015 exist a car without it? - in kayak website it said i will have 1500 km for free. In the agency only 100 km per day were free and I had to pay for the excess.
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Where can I find Avis car rentals in Manta?
Top tips for renting a car from Avis in Manta
- 25% of our users found rental cars from Avis in Manta for $27 or less
- Economy rental cars from Avis in Manta are around 55% cheaper than other car types, on average