Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .
I receive message that my flight changed from 2;40 pm to 1:30 pm. Yesterday I was trying to find new flight on line and was not able to do so, call TAME nobody answer finally drove to airport 9am in the morning to find out my flight is leaving at 10am. Why you did not e mail me?? I would like to receive voucher for partial reimbursement for future booking. I paid 375$ for one way 3 hours flight. Spent 7 hours at Guyaquil airport which cost a lot to buy bad food. Elizabeth Banach,
My sky miles don't calculate, they wouldn't upgrade me for less then 800 usd!! Asked for headphones never got. Osc next to me so no room they had to give he
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