8.0
We reserved and intermediate car but were given a large (Chrysler 300). The agent told me that there were no intermediate cars available unless I chose to wait, although there were Corollas and other similar cars on the lot. We came back in a few days and the new agent offered me a Prius, which I took.Reviewed Oct 15 2022
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8.0
Vehicle was overdue for service at time of rental. No windshield washer fluid.Reviewed Aug 2 2022
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3.9
I booked a premium car and was given a budget car and the car was delivered with no windshield washer fluid.Reviewed Aug 22 2021
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10.0
The Prius was a great choice of cars and the process of picking up in Medford, OR and dropping off in Crescent City, CA was seamless.Reviewed Jul 19 2021
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2.0
Cons:The car was marked as having a full gas tank but had less than 3/8 tank and I had to wait in line a really long time to have someone fix the problem so that the extra charge of $100 could be reversed.Reviewed Jun 11 2021
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5.6
Pros:Nice upgrade to a premium 4WDCons:Vehicles were not available. Myself and 6+ others had to wait almost two hours to receive keys. I spent $300 more on a air ticket to arrive early, woke up at 3:30AM for that flight, then had to wait 2 hours to get a pre-booked rental car.... They dropped the price $40, but it was a trainwreck.Reviewed Nov 23 2019
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10.0
Pros:Pickup and drop off were easy. The vehicle was an upgrade. The price was excellent.Cons:The vehicle had a high tech system built into the dashboard to link with my mobile phone. Unfortunately, it was too comp licated to be intuitively obvious. I had to unlink my phone. There were no instructions. They were probably in the glove box, which was locked. The car key wouldn't open it.Reviewed Sep 16 2019
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6.8
Pros:PriceCons:The more fuel efficient car I reserved was unavailable. The upgrade/alternate got much poorer MPG. A phone number not affiliated with me was read back to me at check-in the person behind the counter wouldn’t remove it.Reviewed Aug 12 2019
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10.0
Pros:The customer service in Medford was outstanding!Reviewed Jan 5 2019
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8.4
Pros:convenient; helpful friendly staff. Inside of car was very clean.Cons:car was unwashed outside and had bird poop on it when I picked it up.Reviewed Aug 10 2017
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