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10.0
Medford has very friendly staff at pick up and drop off. They are quick and efficient.Reviewed Jun 25 2022
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4.0
It could have been better if I got a car I reserved 6 months prior and if I didn’t have to spend a 1/2 Hr on the phone for a refund on gas. I brought it back the same as I got it and it was 4-5 gallons short of full and the ignition locked up creating a lot of stressReviewed Jun 24 2022
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10.0
Arrived in Medford and Alamo desk was closed but they directed you to National rental desk. National took good care of us and had an excellent rental car ready for us in about 10 minutes. We were very pleased with the service and vehicle that was provided.Reviewed Sep 18 2021
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4.0
Pros:The guy at the drop off try to make me pay 3 days and I only use the car for one dayReviewed Dec 13 2020
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8.0
Pros:Our customer service representative was excellent, explained everything and anticipated any questions we might have.Cons:Nothing.Reviewed Oct 10 2019
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9.6
Pros:The staff were amazing! They had all the car paperwork prepped for everyone arriving and made it such an efficient experience to pick up the keys and get the car.Reviewed Aug 14 2019
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2.0
Pros:nothingCons:I reserved a car, but when I arrived at airport, they told me that though they had cars available, they wouldn't give me one, because they were running low and wanted to give cars to other people who also had reservations.Reviewed May 14 2019
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10.0
Pros:The gal at the desk when we picked up was very friendly, professional and helpful.Cons:The Medford car rental parking lot could probably use a little reconfiguring of parking spaces allotted to each company. The first signs we saw didn't even list Alamo so it was a bit of an educated guess to just keep walking until we got to our car.Reviewed May 7 2019
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10.0
Pros:AbsolutelyCons:Perfect experience!Reviewed Feb 26 2019
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10.0
Ford Edge x 2 weeksPros:Comfortable and spacious car. Alamo was very easy to work with. Agreement was exactly as stated. Extended use x 1 day with no hassle.Cons:Ford Edge wasn't my favorite car.Reviewed Jun 22 2017
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10.0
Pros:Super convenient and great value for money.Reviewed Jun 11 2017
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10.0
Great customer servicePros:The rental agent was efficient, knowledgeable, and very friendly. It was easy to rent, find the car and return it.Reviewed Dec 23 2016
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