bad customer service . We rent an SUV. they gave us a truck.
Pros: we didn't like anything .Bad experience and bad customer service.
Cons: We rent an SUV they gave us a huge truck .We told them that we did not RENT that. They told us that if we want the SUV we have to pay more. then we told them to give us a small car ,WE WAIT FOR AN HOUR . THEY GAVE US THE TRUCK AGAIN. BAD EXPERIENCE,BAD CUSTOMER SERVICE .I WILL NEVER RENT AGAIN FROM AVIS.AWFUL EXPERIENCE.
Didn't accept the insurance I purchased.
Pros: I purchased the added insurance from Kayak, so I didnt have to get it from Avis. Avis didnt understand what it was and made up buy it again from directly. Very disappointing experience. I did attempt to call the insurance provided directly, but there phone lines were busy. Waited for 20 mins then hung up.
Cons: Avis dropped us off at our resort, instead of back at the airport. It was only an extra 5min different, but we appropriated they willingness.
Cons: The Toyota Vios i was assigned was old (150K km), the front tyres were nearly bald, car was full of scratches, headlamps weren't even bright and filthy! Steering wheel was sticky and ... the list goes on. Shall stop before i lose my lunch. The thugs operating the garage obviously won't be interested to give you a replacement.
Phuket Car Rental
Pros: Good price. Car was ready.
Cons: Difficult to find place to pick up and drop off car. Instructions weren't clear.
Good Service, good value
Pros: Was extremely happy with the local service. Car good for 4 people and luggage. Used it to get to hotel and to see the local sights. Very good on gas.
Where can I find Avis car rentals in Phuket City?
Top tips for renting a car from Avis in Phuket City
- 25% of our users found rental cars from Avis in Phuket City for $22 or less
- Book your rental car from Phuket City in Avis at least 1 day before your trip in order to get a below-average price
- Supplier Choice rental cars from Avis in Phuket City are around 35% cheaper than other car types, on average