Guest reviews
Overall rating
5.9
Okay
Based on 10 reviews
Cleanliness
6.0
Comfort
6.4
Pick-up/Drop-off
5.6
Value for money
6.0
Avis car rental prices in Phuket City
| Full-size | $42/day |
| Pickup Truck | $40/day |
| Compact SUV | $39/day |
| Standard SUV | $58/day |
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveler rating
1
1
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1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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2.0
bad customer service . We rent an SUV. they gave us a truck.
Pros: we didn't like anything .Bad experience and bad customer service.
Cons: We rent an SUV they gave us a huge truck .We told them that we did not RENT that. They told us that if we want the SUV we have to pay more. then we told them to give us a small car ,WE WAIT FOR AN HOUR . THEY GAVE US THE TRUCK AGAIN. BAD EXPERIENCE,BAD CUSTOMER SERVICE .I WILL NEVER RENT AGAIN FROM AVIS.AWFUL EXPERIENCE.
review from
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5.2
Didn't accept the insurance I purchased.
Pros: I purchased the added insurance from Kayak, so I didnt have to get it from Avis. Avis didnt understand what it was and made up buy it again from directly. Very disappointing experience. I did attempt to call the insurance provided directly, but there phone lines were busy. Waited for 20 mins then hung up.
Cons: Avis dropped us off at our resort, instead of back at the airport. It was only an extra 5min different, but we appropriated they willingness.
review from
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5.2
Horrible Cars
Cons: The Toyota Vios i was assigned was old (150K km), the front tyres were nearly bald, car was full of scratches, headlamps weren't even bright and filthy! Steering wheel was sticky and ... the list goes on. Shall stop before i lose my lunch. The thugs operating the garage obviously won't be interested to give you a replacement.
review from
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7.6
Phuket Car Rental
Pros: Good price. Car was ready.
Cons: Difficult to find place to pick up and drop off car. Instructions weren't clear.
review from
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10.0
Good Service, good value
Pros: Was extremely happy with the local service. Car good for 4 people and luggage. Used it to get to hotel and to see the local sights. Very good on gas.
review from
Where can I find Avis car rentals in Phuket City?
Top tips for renting a car from Avis in Phuket City
- 25% of our users found rental cars from Avis in Phuket City for $22 or less
- Book your rental car from Phuket City in Avis at least 1 day before your trip in order to get a below-average price
- Supplier Choice rental cars from Avis in Phuket City are around 35% cheaper than other car types, on average