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6.0
1st car we got smelled very bad of cigarettes, 2nd car was good though.Reviewed Oct 12 2022
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4.0
Car was fine. Pickup was poor experience. Very snippy employee who seemed bothered I was renting the car. Then the car wasn’t full of gas, and same snippy employee told me to return the car half full at drop off. Nobody around at 6am for drop off, so I dropped keys into night Dropbox. 3 hours later I received my receipt… I was charged $65 for gas surcharge since car was returned not full. More phone calls, and charge still not reversed 24 hours later. No apology. Very poor customer service!!Reviewed Jul 26 2022
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7.9
I had a mystery vehicle, i.e. I didn't select what we would get, but I was very pleased with what we were given. Vehicle wasn't ready at the appointment time so we had to wait nearly an hour to get the vehicle. Cost to rent seemed expensive.Reviewed Oct 17 2021
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10.0
I usually rent from a competitor with which I have status. However, their prices were terrible that weekend. I rented a modest car from Avis but ended up in a great Ford SUV. I'm more likely to rent again from Avis now.Reviewed Oct 3 2021
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10.0
Price was great! Service was great.Reviewed Oct 2 2021
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10.0
Everything was great except the price. $3600 for 10 days rental for a full sized car. I guess that’s because of the car shortage. Wow.Reviewed Sep 6 2021
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7.9
The website refused to allow us to reserve a car for the 4:30 pickup time. It read that, but when the final version came up it defaulted to 9 PM. Very messy. HOWEVER, the local agent figured a way to reconcile the situation so it worked well in the end. Just extremely frustrating at home, trying to make it work right.Reviewed Jul 20 2021
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2.0
Cons:The car I booked on line didn’t exist. Showed up at the counter. No one was there called the number. Lady identifies herself as the owner tells me she doesn’t even own a car like that in her business.Reviewed Jul 31 2020
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8.4
Pros:Every aspect of pickup and drop-off was very easy and smooth.Cons:I was supposed to get a Chevrolet Impala or equal, but got a Hyundai Sonata, which I do not consider as equal.Reviewed Sep 5 2019
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8.0
Pros:The staff was great! Very friendly and quick. Explained everything.Cons:The price for the car for one weekend was a bit high, and the car was small and not very powerful. Only 2 suitcases fit in the trunk. But it got us where we wanted to go.Reviewed Sep 3 2019
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7.2
Pros:Staff was helpful and drop off was easyCons:Would have liked a smaller vehicle, like what we requested.Reviewed Aug 8 2019
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8.0
Unadvertised feeCons:There was a mileage limit that was so low that I would not be able to complete my planned activities. They were quite willing to sell me a higher mileage rate, but the original mileage restriction was not advertised (to my recollection), so I did not have an option but to add this fee. If I had this knowledge sooner I may have reserved with a different company.Reviewed Sep 17 2018
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