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good quality of rooms and very good beds and rooms
Availability of car parking space. Courteous, friendly, reception. Comfortable room. Note: Be aware that we stayed one night only, en route to Switzerland on holiday, but nevertheless we enjoyed our visit to Baden-Baden and would like to visit the city again. If we do, we'll opt to stay at the Holiday Inn. Tea/coffee facilities in the room could be improved.
reception is nice, room is clean. deliciou breakfest without extra charges, better for family with young children. no
The room was very clean and with air condition. The parking was not free.
it was a new hotel and we were provided with a brand new room
On a buisness trip,and the hotel gave a very pleasnat and relaxed athmosphere, very plesant and helpfull staff. No not in the two nights I stayed.
friendliness of staff, clean room,late breakfast No
Quiet room, comfortable bed, excellent breakfast
it is a new hotel, very nice , very comfortable , close to the center, free internet, good breakfast - it was great !!! there was no safein the room. i
perfect hotel, staff was very hepful and downtown is a short 5 minute walk. gorgeous city. great breakfast, parking downstairs no free WIFI, had to purchase through t-mobile.
The hotel was in the pedestrian area but away enough to not hear the noise. Room was very clean and comfortable. The staff was very helpful and seemed to read my mind with the things we wanted. The breakfast was great and the place very beautiful. The satelite tv didn't work well but I didn't spend much time watching it.
Location, buffet breakfast, on pedestrian zone, cleanliness, large screen TV, and furnishings were very nice. No hot water pot in the room to make tea or coffee
service, rooms are brand new and renovated WLAN not actvie
Good location close to city center, nice and comfortable rooms, good breakfast Missing a swimming pool
Mini-bar in the hotel wasn't automatically replenished.
I felt very safe and comfortable as I was staying on my own. The breakfast was wonderful and I will always remember it. The decor of the hotel was so elegant that I was continually appreciating my surroundings. Position was excellent. I cant think of anything. It was a bit difficult getting used to the European pillows and possibly if I could have had a smaller pillow as well but that is a minor detail.
The food. The size of the bed, it was a twin.
wonderful location, good restaurant, good staff third world air conditioning
The spa was not open as advertised on your site. This hotel has charged my credit card twice and has not contacted me about my inquiry. They say it is a problem with their system. No one called me back yet. I'm still waiting.
Fantastic! Excellent hotel, just a minute walk from the station. Room is outstanding. Great swimming pool, spa, tennis, squash, and gym (one of the best I've seen at hotels). Did not try the restuarant, but the locals told me it's one of the best in town.
I have nothing to complain about. The reception staff are very good. Being able to take breakfast at terrace is great.
Clean, comfortable, nice small touches. The spa was fabulous! Location. Taxi was 40 euro not 25 as written in hotel info book.
it was cozy. bed could have been softer.
It's possible to park out side the hotel without paying 8 euros.
Very modern accommodations in a historic building with great location in Baden-Baden, Germany.
Room was nice and large. A lot of space compared to most hotels in the city. Beds were comfortable and had a nice large window. The hotel has a gorgeous design. This hotel is marvelous overall and could with a few extra amenities could be a 5 star hotel. I've been to baden-baden 3 times and this was the best hotel so far I've stayed in. Staff not very welcoming. I would recommend hiring 1-2 people who can speak english well. Wi-fi signal wasn't that strong. You have to choose between a bath/shower. Ironing boards/Irons should be in room already.
very clean, grate for famaly with young children
Good Hotel, good services and friendly staff I wish they have more Arabic TV Channels and Internet was very poor.
The building is currently a building site! Once we got off the taxi, our heart sank! The approach to the hotel entrance is hazardous. Not fenced off, with major paving and landscape going on, the path is a shingle path one end and paving block half finished the other end. The reception is Ok but once we got off the lift on the third floor, we come out into a building site again before our room! The staff was trying to do their best under an impossible situation. The hotel should not be opened at all until they sorted out the construction works. Its dangerous, dusty and dirty - a state not normally associated with German standards. Very disappointed for our wedding anniversary weekend. My wife nearly bursted out in tears!
Check-in receptionist was friendly. Room was warm. The hotel is no where near complete. They are selling something that doesn't yet exist. It is a huge building site, none of the facilities offered were available. There are wires hanging from everywhere.The walls were only plastered and not even painted. There were building materials everywhere. This place should not be open.
it was great no
Excellent Hotel. Staff very helpful, top class cuisine, excellent health suite and swimming pool.
centrally located hotel with fantastic spa pools. Ideal for a quiet relaxing break
The garden and swimmingpool The dinner was not as good as we expected from Steigenberger
Natural pools Expensive
Location and private parking.
The only minus is quality of sheets Clean but not 100 % cotton
The quality of food was very good! The bathtube was terrible and in general the instalations were not so attractive.
especially the garden restaurant
That first impression was very positive. The bed was very confortable, the swimming pool was relaxing, the dinner was very good although a bit expensive and the young staff was very friendly. An older member of the staff was rude and did not answer my question and kept speaking to me in German and I do not speak German. I do not understand how she passed the job interview in the first place.
Location and breakfast are excellent. I have not stayed here for a number of years and was very disappointed by their change in hours for the outside pool. They now close it during the best hours to use the pool. I won't be returning. It is a costly hotel and now one of its unique treats has been removed.
The breakfast was good, as was the location. The staff were friendly and helpful. We were very disapointed with the room we were provided with and the 'gym facilities' were also very poor.
15 minutes to Karakara thermae. Close to shopping area.
Very supportive and friendly staff, excellent accommodation, clean and spacious rooms, great breakfast buffet, very good location, flexible cancellation policy. not easy to find a parking place and the daily rate could always be a little cheaper.
The staff was very friendly and helpful. Very pleasant breakfast room and a good breakfast. no
The old woman who served breakfast, she was very unfriendly.
The hotel is located near by the Baden Baden City. Parking places are also near by. ./.
Attic rooms a little restrictibve, head-wise!
It was very clean The staff was not familiar with the surrounding area. Only what was in the pamphlets. No parking garage.
Friendly and efficient check-in. Availability of event information for the Festspielhaus and other venues. Comfortable room with free WiFi that actually works, if one chooses the right floor transmitter. Mine was on the ground floor, so "Erdgeschoss". Very nice breakfast. Good dinner choices from relatively short menu. Kitchen closes early some nights. I had no criticisms on this trip.
Recommend it to any one Breakfast was a bit dull, some hot food would have been nice
Great staff. They gave me some very useful tips for Baden Baden. The hotel is ideally situated. The walk to local attractions (spas, restaurants, gardens & casino) was under 10 minutes.
Baden Baden, Germany is a very beautiful city.
Good spacious room
good location - just 10 minutes walk to the city centre, cheap and safe underground garage of the opera house across the street (10 EUR per 24 hours), nice breakfast, cosy and quiet room no, everything was OK
Good location - short walk to town centre and all attractions - friendly, efficient staff and decent breakfast.
I was very impressed that the check in desk stayed open late waiting fro me to arrive. i booked at 10.20 pm and took an hour to find the place. most hotels were closed for the night. ..and on the booking.com site, it said check in was till 6pm..i added a comment in the booking that i would arrive at 10.40pm...and they waited till 11.20pm. i was very grateful. Excellent service.
The small room
Proximity to town centre Cheap and nasty bedroom furniture. Cold water in evening in shower,sink. Plain decoration.
the furniture of the room was ok, the room itself was clear and pleasant.the breakfast was varied. staff sympathic there is only a parking for 4 cars.
Service Noise from the street
Good location on transportation line and to center city. Street noise was sometimes very audible, with sirens!