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All round facilities good with a good location and friendly staff.
Week end breakfast fantastic Wi-Fi under payment. It is impossible, in 2010 for a 5 star hotel, ask for money for wi-fi. I will cancell it from my next trip for this reason.
The closeness of proximity to the city made it convenient to walk everywhere. The hotel was comfortable, the staff was very accomodating and the food was great. The facilities and amenities such as pool, spa and exercise facilities were great and convenient. Top notch hotel.
the staff are friendly and accommodating. The hotel services - restaurants and spa very good. Great location! the hotel spa was beautiful... however my massage was 10 minutes shorter than it was supposed to be and my husband received a more expensive treatment than what I booked for him and as a result had to pay more. Also, we didn't challenge this sitatution so the spa might have done something to correct the situation but wasn't given the opportunity to.
A comfortable luxury hotel located ideally for a short city trip. Personnel was helpful and pleasant.
We stayed at this hotel over Xmas 2007; the staff were excellent and friendly and it felt like they could not do enough for you. The highlights of this hotel is the comfort of the rooms, the great buffet breakfast and the superb spa/pool facilities. I was expecting the hotel to be based in grounds of its own or similar from the photo-thats note the case but it is in a superb central but quiet location-this is one of those hotels where you pay quite a bit to stay, it is after all 5 star but you dont feel like its overpriced-highly recommend this place.
breakfast is very rich, located in city centre.
The comfort and luxury as well as the staff - the resident entertainer is brilliant as well as engauging No English Papers or tv
Position, availability Parking facilities, Information of area in English
Everything is perfect.
Very obliging friendly staff, excellent location, close to termal springs and park zone, brand new apartments, free unlimited internet and baby's cradle!!! Chambermaids don't make their work properly, sometimes a room was extremely filthy after cleaning, airconditioning isn't so good (too hot and noisy with conditioner and too cold with open window), breakfast without changes every day - it's so boring :)
Friendly staff and management. Beautiful room with luxury furnishing. Lovely bathroom
Hotel is very modern, clean and luxurious. We were told there was air conditioning and even the hotel staff could not make it work. Located on very busy road and was unable to sleep due to noise and room being too warm.
Excellent parking garage under the hotel Excellent location. Friendly English speaking staff. Pleasant view from the room Large room size Clear window from the bedroom into the shower Room temperature control was difficult Inadequate restaurant in hotel Building construction was substandard
Room facility was so comfortable, and complement of bathrobes for children (2 and 7 years old) were impressive and kind. All restaurant staff are so kind and gentle. Make special baby food, so quickly by free of charge. Reception staff is also kind, but looks so busy with less no. of staff in checking-in/out time period. Unfortunately, there is no warm-swimming pool in the hotel, and have to be at Caracalla Therme, but Caracalla doesn't allow small chird to get in. So that, it is wonderful, if there is swimming pool in the hotel, which allows to enjoy under 6 years old...
Luxury accomodation in city centre at reasonable price. Breakfast at 16 euro seemed expensive but food was excellent. The suite was absolutely first class and would highly recommend it. No
The hotel was very well positioned to the main attraction of the town - the Caracalla Spa. The hotel and staff were very helpful. The rooms were large and wonderfully appointed. I personally loved the bed and bathroom. The Ritual products in the bathroom were excellent and I will buy more! The breakfast was excellent with wonderful views from the breakfast room. Altogether a wonderful hotel.
the hotel is brand new and has some very fancy features and exceptionally good materials have been used. Our suite was very spacious. One can access the Caracalla Therme by passing through the garage. If possible, chose the Therme facing rooms, as you might be disturbed by the noise of the street.
in town yet quiet (our room overlooked garden). very pleasing hotel in a very lovely place stayed 3 nights but did not see bar open at all, which I thought strange. didnt like small metal steps into bathroom and entrance - care needed
Location is very good. Breakfast buffet was excellent.
Location and service within the hotel were excellent. There was no tea or coffee making facilities in the room
Very central Hotel. Asked for a room with a garden view as advised by a previous comment on your website and got it. The Hotel staff were so helpful and the room was a good size and spotlessly clean. Would stay there again. No
we liked the location of the the hotel...easy to walk and shop the town...close to therme baths The hotel front desk at night and again in the morning were not friendly and actually rude. We didn't feel welcome at all.
hotel was very central- ideal for exploring Baden Baden
Although the garden is nice, it was not good as the pictures. Disappointment.
We may recommend the dinner at hotel resaurant. Offered 3 course meal was a top notch and very reasonably priced. The hotel also offers discounted enterance ticket to the Caracalla Therme.
A very attractive old building. Pleasant, helpful staff. Food very good. Nice selection available at breakfast. Can be difficult to find by car first time due to the padestrian areas in the town centre.
The hotel was in an excellent location and offered car parking, both of which were required for our touring holiday. The staff were friendly and helpful. I would have preferred a free internet connection so that I may easily and simply check my business e-mails, an operation of less than 10 minutes.
wonderful location, good restaurant, good staff third world air conditioning
service, rooms are brand new and renovated WLAN not actvie
The hotel was in the pedestrian area but away enough to not hear the noise. Room was very clean and comfortable. The staff was very helpful and seemed to read my mind with the things we wanted. The breakfast was great and the place very beautiful. The satelite tv didn't work well but I didn't spend much time watching it.
I have nothing to complain about. The reception staff are very good. Being able to take breakfast at terrace is great.
The spa was not open as advertised on your site. This hotel has charged my credit card twice and has not contacted me about my inquiry. They say it is a problem with their system. No one called me back yet. I'm still waiting.
Mini-bar in the hotel wasn't automatically replenished.
Good location close to city center, nice and comfortable rooms, good breakfast Missing a swimming pool
The food. The size of the bed, it was a twin.
Fantastic! Excellent hotel, just a minute walk from the station. Room is outstanding. Great swimming pool, spa, tennis, squash, and gym (one of the best I've seen at hotels). Did not try the restuarant, but the locals told me it's one of the best in town.
I felt very safe and comfortable as I was staying on my own. The breakfast was wonderful and I will always remember it. The decor of the hotel was so elegant that I was continually appreciating my surroundings. Position was excellent. I cant think of anything. It was a bit difficult getting used to the European pillows and possibly if I could have had a smaller pillow as well but that is a minor detail.
Location, buffet breakfast, on pedestrian zone, cleanliness, large screen TV, and furnishings were very nice. No hot water pot in the room to make tea or coffee
The service was excellent, the room charming, great facilities, all in a beautiful garden setting.
Staff was very friendly N/A
this hotel and all its amenities and staff were absolutely superb. The attentiveness (called me by name every time we encountered) was unbelievable, and the hotel itself is luxurious. Perfect!!! No- I would not change a thing about the Brenner's Park Hotel.
Amazing spa. Very beautyfull winter garden restaurant. Rooms of the 5th floor
The hotel was superb, this was our second visit, having booked with you last year. The staff are extremely pleasant, a credit to the hotel, food excellent The room we had this year was not as good this time, there was no sitting area and the room was half the size of the one we stayed in last year. It was just a regular bedroom (part of a 3 room suite at the end of the hotel. A little disappointing after last year.
The setting is outrageously beautiful, the staff couldn't be more accommodating and genuine. Our visit was luxurious, comfortable and refreshing. We will return only next time we will bring our Golden Retrievers with us.
We thoroughly enjoyed the whole visit to the hotel, the staff are an absolute credit to the management. Very friendly, polite and helpful without being intrusive. Hotel is superb, I have stayed in many 5* hotels and this one is at the top . 5* luxury and food without the 5* stuffiness! Christmas time here is a must! We will definately go back.
Luxurious atmosphere, great bourbon selection at the bar, which also had great atmosphere and food. Staff was incredibly helpful and friendly.
friendliness of owner room a bit small
very quiet location, in the old part of town.
Central position The fact that it took us 2 hours to find the hotel as it was in the middle of a pedestrianised zone and very difficult to find even when using directions from google map!
The room was large and the bed was large, which is not typical. The bathroom was new and the shower was at least twice the size of the usual showers I see in hotel rooms. There is not much of a lobby area - so if you are meeting someone or another guest it's better to wait outside if the weather is nice
Excellent location in the old town/shopping area of Baden Baden. Literally 1 minute from the Baths. Building had loads of character, good size rooms and great breakfast. Would thoroughly recommend!
Excellent location, charming proprietor
All the hotel staff we met are very kind. The room we stayed was a normal twin-room, which was a little bit small.
Great location. Sumptious breakfast. Michael and Ulrich were very friendly, helpful, and willing to offer recommendations, advice, etc.
Location, people at the reception very helpful, room very pleasant and pretty big maybe the price but ok for baden baden
We went to the conference centre which is a very short walk down the road and the hotel is perfectly positioned. Very clean and spacious room. Enjoyed our stay
Wonderful location Directions to find the hotel were difficult, considering the one-way streets and pedestrian zones.
good location, good breakfast, comfortable room.
the hotel was just perfect - clean, cosy, well situated, nice staff, good coffee at breakfast - even two did not find anything to complain
the staff was kind. they gave me a superior room at the same cost of a standard. excellent breakfast:the service was very professional and available for any request. in the city 10 minutes from thermal amenities. recommended
Breakfast was excellent, room is very clean in modern design. Location is perfect. Hard to find parking near the hotel.
Very good location, friendly staff (especially waitress during breakfast)
Excellent restaurant with good service.
very central location. walking distance to thermal baths and pedestrian zone. Lovely rooms, cozy and clean.
I could not find anything bad in this hotel.
Centrally located one block from Kurhaus and Casino in a quiet area without traffic, right next to the Oosbach. Delightful traditionl established Hotel in the mid 1800's
We stayed with my wife for 3 nights only, so our experience was limited, but very bright. We liked the location very much - on a beautiful bank of the river with outside terrace serving lunch and dinner, and yet right in the center of the city. Food was exquisite. We liked palatial design of the hotel and rooms. Staff was friendly and, very importantly, English speaking (in Baden Baden it's not very common). Similar hotels in this city are more expensive. When we come back, we shall definitely check this hotel, and if the prices remain reasonable, will stay again.
Gracious atmosphere and old world charm. We had a gigantic room which was really comfortable! Late one evening when we had a nightcap in the library, the man at the front desk not only served our drinks, but started a fire in the fireplace! It was so cozy!
The perfect location, the general atmosphere, the room and the breakfast. The welcome at the lobby was professional but a bit cold
Friendly staff, beautiful setting, cultural events
Convenient, friendly, good value, comfortable no
Good location right in the centre of Baden Baden. No bar or mini-bar or air conditioning.
Staff very helpful, location good
Great location. Very nice rooms.
The hotel is beautiful. Very picturesque, Baden Baden is beautiful. The breakfast was excellent and in a very nice dining room. Our room was very large and faced the street however, it was quiet. We had our 3 year old with us. The room only had one double bed, they would charge us 36 euros a night for a cot....she slept with us. No air conditioning, so it was quite hot because it was June. Mini bar would have been nice.
The garden and swimmingpool The dinner was not as good as we expected from Steigenberger
The quality of food was very good! The bathtube was terrible and in general the instalations were not so attractive.
especially the garden restaurant
Natural pools Expensive
centrally located hotel with fantastic spa pools. Ideal for a quiet relaxing break
That first impression was very positive. The bed was very confortable, the swimming pool was relaxing, the dinner was very good although a bit expensive and the young staff was very friendly. An older member of the staff was rude and did not answer my question and kept speaking to me in German and I do not speak German. I do not understand how she passed the job interview in the first place.
The only minus is quality of sheets Clean but not 100 % cotton
Excellent Hotel. Staff very helpful, top class cuisine, excellent health suite and swimming pool.
Location and private parking.
The breakfast was good, as was the location. The staff were friendly and helpful. We were very disapointed with the room we were provided with and the 'gym facilities' were also very poor.
Location and breakfast are excellent. I have not stayed here for a number of years and was very disappointed by their change in hours for the outside pool. They now close it during the best hours to use the pool. I won't be returning. It is a costly hotel and now one of its unique treats has been removed.
The staff were exceptionally nice and willing to help in any way (parked our car for us, chilled our wine, recommended a place for dinner even though we had opted not to eat at their restaurant). Best service we have received anywhere in Europe!
Excellent restaurant ,polite and helpful staff. Pleasant room, wonderful bathroom. .
Design of room, small details, hotel staff, disposition absence of slippers, unattractive clothes of some guests during our breakfast.
Very nice hotel with very good staff Nothing
staff was very nice; location good. they should adapt their outdoor courtyard for summer dining -- would have made for a lovely evening
The hotel is elegeant and the staff was outstanding. The room was beautiful and the beds were very comfortable.
rooms decorated nice bathroom small butt convinient know the house is old butt cieling fans or a central air system should be instaled
The services are good esp. the staffs over there.Breakfast is also nice.The location is close to the congress hall which the seminar is located. The afternoon tea time serves only bread and tea.
Staff is very friendly and attends to all your needs. The room is very pretty and comfortable I would have liked wifi in the room. we were not in the main hotel so we could not access wifi, but could in the main building.
the staff was very friendly and nice and always ready to help
Nice operation, clean rooms, friendly staff, located close to the city center. I'd definitely recommend this hotel.
An ideal location for those travelling around Europe. A nice clean Hotel at a resonable price. Secure parking for Motorcycles. Very friendly and accomadating staff.
No charge for toddler Breakfast was only fair
Location to places of interest
The cleanliness and the staff. The design is a bit old-fashioned, especially the bathrooms. Not in the city center.
Clean More like a hospital
The garden Room was very small
Very nice hotel. Situated above the city, yet within easy walk of the center. Very clean and modern.
Very quiet, beautiful view, bird singing, indoor pool, relaxing place Walking up the hill, no bus after 8pm, nobody at the reception during the night.
Beautiful hotel in an excellent location located on the Hillside and it is a little difficult to climb on foot
For a 3 star hotel the breakfast was excellent and the staff had good command of English. Lovely sauna and pool ares. Slightly out from centre (and up steep road). Hotel bar closed at 9.15 on the Saturday night due to lack of business.
It was very clean The staff was not familiar with the surrounding area. Only what was in the pamphlets. No parking garage.
Great staff. They gave me some very useful tips for Baden Baden. The hotel is ideally situated. The walk to local attractions (spas, restaurants, gardens & casino) was under 10 minutes.
15 minutes to Karakara thermae. Close to shopping area.
The staff was very friendly and helpful. Very pleasant breakfast room and a good breakfast. no
The hotel is located near by the Baden Baden City. Parking places are also near by. ./.
The old woman who served breakfast, she was very unfriendly.
Very supportive and friendly staff, excellent accommodation, clean and spacious rooms, great breakfast buffet, very good location, flexible cancellation policy. not easy to find a parking place and the daily rate could always be a little cheaper.
Friendly and efficient check-in. Availability of event information for the Festspielhaus and other venues. Comfortable room with free WiFi that actually works, if one chooses the right floor transmitter. Mine was on the ground floor, so "Erdgeschoss". Very nice breakfast. Good dinner choices from relatively short menu. Kitchen closes early some nights. I had no criticisms on this trip.
Attic rooms a little restrictibve, head-wise!
Recommend it to any one Breakfast was a bit dull, some hot food would have been nice
Excellent location in the center of Baden-Baden in a walking distance to both thermals; spotless room and bathroom; attentive and accomodating staff and delicious breakfast Staff is not available after 7:00 pm. So, if you are checking in late, then you would need pick up the keys from another hotel across the street which is confusing.