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Pros: "Singapore airlines never disappoints"

Pros: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."

Pros: "The inflight entertainment was great, lots of movie selections"
Cons: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"

Pros: "I like everything crew, etc"
Cons: "Nothing reallly"

Pros: "Everything"
Cons: "Non"

Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"

Pros: "They were polite."
Cons: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."

Pros: "Short flight"
Cons: "N/A"

Pros: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Cons: "Nothing"

Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Cons: "The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again."

Pros: "Excellent attention to service and comfort."

Pros: "Staying in a hotel for 24 hours."
Cons: "Not actually making it to Japan."

Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."

Pros: "Everyone was very attentive and nice. The leg room is decent ."
Cons: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"

Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."

Pros: "The serivce was amazing. Also it was clean and the food was great."

Pros: "Everything"
Cons: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"

Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."

Pros: "Crews were all nice, respectful and helpful!"
Cons: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."

Pros: "Excellent service. Good food. Very attentive and responsive flight crew."
Cons: "Space was too tight"

Pros: "I liked there was an opportunity to bid on an upgrade"
Cons: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."

Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."

Pros: "Excellent"
Cons: "All good"

Pros: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Cons: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."

Pros: "Amazing service and comfortable lay flat bed"

Pros: "I like the personal TV, my foot rest and water holder frequent water serve,"
Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"

Pros: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Cons: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."

Cons: "My Vegan meal was terrible."

Pros: "The service and fast flight"
Cons: "N/A"

Pros: "the crews were very polite and very helpful"

Pros: "the selection was impresive to m"

Pros: "Ease of checking. Empty seat between us"
Cons: "Can't upgrade with krisflyer miles"

Pros: "Made Econ class feel like biz :)"

Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."

Pros: "Customer service and food couldn't be better."

Pros: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"

Pros: "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch"
Cons: "I would have wished for better back supported seats. 14hrs on a flight isn't quiet the best."

Pros: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Cons: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."

Pros: "The flight staff were very friendly and always seemed to be eager to help all the passengers. The menu on the flight was also excellent. Wonderful flight"
Cons: "The layover in Japan was not exactly what I hoped for but I managed OK. Short layovers work better for me."

Pros: "Everything was very good. Great service smooth flight, landed early in Singapore."

Pros: "Superb service and entertainment with excellent staff"

Pros: "The staff was incredibly friendly. I had an 18 hour layover in Changi Singapore International Airport and there were so many activities and amenities that I was never bored and was well rested. Even left my laptop on the plane by accident, but was able to recover it in the lost and found, which saved my life."

Pros: "Service was great. Seats very comfortable. Was able to stretch comfortably on a very long flight. Very good entertainment selection"
Cons: "The head phone plug only works with the head phones that are provided by the airline, which are quite cheap and not very good,. When I tried to use my own headphones I could only get sound in one ear due to the headphone plug. Very frustrating"

Pros: "The friendly staff."
Cons: "The A380 was grubby and cramped."

Pros: "First time flying Singapore Airlines and we were pleasantly surprised. The crew was fantastic and so was the food. I felt like we are ever few hours whether it was a snack or a meal. Just great to get the flight time to go faster. For economy class the seats were actually fairly spacious. But will probably still try to fly business class next time just due to the hours. But will try to book Singapore!"

Cons: "Airplane crews were kind of bossy. Even someone had to put their seat back when the plane was landing, there was nicer way to tell them. They have strict social class in their culture? OK. I got the cheapest ticket. Next time should get on a first class?"

Pros: "Enjoyed the extra leg room."
Cons: "Not able to obtain desired seats and width of seats between passengers."

Pros: "The service was good. The seats were comfortable and roomy for economy class. They went out of their way to provide the best service in flight and it's rare to find that nowadays."
Cons: "I wished they offered a vegetarian option. When I asked if it was available the stewardess said she had to check and 10 seconds later without leaving her post she said no. It was a little rude but other than that experience was good."

Cons: "Touch screens are hardly touch sensitive..you may need to replace the screens.."

Pros: "Everything"
Cons: "Nothing"

Cons: "Teŕible"

Pros: "everything especially the crews"

Pros: "Lie flat bed and friendly and accomodating crew."
Cons: "Would have liked more storage space around me."

Cons: "Getting a boarding pass took 55 minutes, though there were only 5 people before me in the line. The person in the counter in JFK was extremely slow."

Cons: "Did not give me hotel and waitting for 23 hours and didn't tell me that before"

Pros: "crew members."
Cons: "food and uncomfortable seats."

Pros: "New York to Chicago was American Airlines"

Pros: "The equipment, crew, airport in Doha, level of service, price point."
Cons: "Boarding at JFK, on-line baggage check-in required 2 lines and unusually long wait. Security was over an hour (TSA to blame) food could have been more exciting."

Pros: "Very nice and accommodating crew!"

Cons: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."

Pros: "Overall experience was good!"
Cons: "Keep the good work up."

Pros: "Staff are very polite and helpful (ground staff and in the air)."
Cons: "The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer."

Cons: "they cancelled by booking just before hour depature.."

Pros: "Yes overall probably the best flight to Chennai from DC"

Pros: "Crew was very friendly"

Pros: "Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned"

Cons: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"

Cons: "Great"

Pros: "All the crews are awesome and very helpful, especially to the parents with young kid."
Cons: "More variety and quality of food"

Pros: "Was the crew amazing and nice"

Pros: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Cons: "The service and the aircraft with QSuites were superb."

Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"

Cons: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."

Pros: "qatar airways"
Cons: "serving alcohol to passengers more than once is disturbing the passengers on the side"

Pros: "Excellent seats..."

Pros: "On screen entertainment"
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"

Pros: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"

Pros: "The flight from Doha to Beirut was not fully booked, we could move easily."
Cons: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."

Pros: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Cons: "I wish there were more vegetarian options on the menu"

Pros: "Everything."
Cons: "None."

Pros: "The entertainment was good without any hiccups"
Cons: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"

Pros: "The flight went well, from boarding to landing."
Cons: "We were informed at origination that we would be put up in a hotel in Doha. Online and also at check in desk. When we arrived in Doha we were directed to a desk for hotel booking. After waiting inline 45 minutes we were told we don't get a hotel with reduced economy fare."

Pros: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Cons: "Staff looks down at Brown skin"

Pros: "Great service and excellent flying!"
Cons: "Food was a bit dry"

Pros: "Great service and great meal options!"

Pros: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Cons: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"

Cons: "The seats were cramped"

Pros: "I love this app , it's awesome it's save my money and time"

Pros: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."

Pros: "I liked staff , boarding was organized food was not very good needs to be improved"

Pros: "Food, seat, overall comfort and timeliness."
Cons: "The entertainment system was not working - on a 12+ hour flight..."

Pros: "The in flight service was great.. Crew was excellent."

Pros: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Cons: "No comment"

Cons: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."

Pros: "Easy boarding. Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight."

Pros: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Cons: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"

Pros: "Good food, good service and clean planes."

Cons: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"

Pros: "Wonderful staff, service, food, drinks, entertainment Dubai terminal is amazing & stopover was worth it"
Cons: "10-across seating in a 3-4-3 layout on a 777 is unbearable for a 13.5 hr longhaul flight like Chicago to Dubai Passengers' arms ended up on top of one another in this totally full flight--hence "Armsie" class if you like to play armsie with strangers Fly only if you are very thin with narrow shoulders + hips"

Pros: "the food was nt good"

Pros: "Good food, service"
Cons: "Entertainment system in my seat not working"

Pros: "I did not like your service even a bit."

Pros: "Delay free and weel organized boarding process."
Cons: "Food service was chaotic. Since we were seated at the back of the plane, the meal service was always delayed. The food was okay and not very tasty. The crew seemed very tired and did not seem to smile."

Cons: "First the flight was delayed for more than two to three hours (we missed the connecting flight which was 3 hours later after landing). Initially they claimed the delay was due to medical emergency, then informed us that the AC was not working and had some mechanical problems. Everybody felt that the pilot was not being honest, then crew began to get irritable. There were a lot of children who were hungry stuck on the tarmac and they refused to serve anything. We were all worried if the plane would fly safely. I paid more to get on emirates since I was travelling with my wife and child and heard that they had good service, it turned out nothing short of a nightmare.I had just flown ethihad recently and loved their service. If any body is choosing emirates vs ethihad, please choose ethihad especially when travelling with family."

Pros: "Flight was from CHI-DBX-HYD but changed to CHI-DBX-MUMBAI-HYD(VALID REASON WAS GIVEN) My mother was the traveler and she was humiliated on Dubai airport and also on Mumbai airport. We were promised that she have to claim the baggage at her final decision, but she have to claim it in Mumbai and then check in again in Mumbai(False promise by Emirates). The worst part was, while she did her checking from O'Hara airport, the "EMIRATES EMOLOYEE" allowed her to check in her carry on "WITHOUT OUR REQUEST". But at the Dubai airport she was asked to pay $150 for the carry on. Since she did not have the cash, she couldn't pay and they "CANCELLED" that bag. And at the Mumbai airport she only received one bag and was told her other bag will be delivered to our house but the third bag is "CANCELLED". I don't know from whom should"
Cons: "Flight was from CHI-DBX-HYD but changed to CHI-DBX-MUMBAI-HYD(VALID REASON WAS GIVEN) My mother was the traveler and she was humiliated on Dubai airport and also on Mumbai airport. We were promised that she have to claim the baggage at her final decision, but she have to claim it in Mumbai and then check in again in Mumbai(False promise by Emirates). The worst part was, while she did her checking from O'Hara airport, the "EMIRATES EMOLOYEE" allowed her to check in her carry on "WITHOUT OUR REQUEST". But at the Dubai airport she was asked to pay $150 for the carry on. Since she did not have the cash, she couldn't pay and they "CANCELLED" that bag. And at the Mumbai airport she only received one bag and was told her other bag will be delivered to our house but the third bag is "CANCELLED". I don't know from whom should"

Pros: "No one gives me hassle if I choose to move to an empty seat."
Cons: "While every other carrier lowered their airfare, Emirates chooses not to."

Pros: "Service, comfort, timeliness"

Pros: "Every thing flight was good good was good and service was good too"

Cons: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"

Pros: "Everything, one of my favourite airlines"

Pros: "Excellent"
Cons: "Nothing"

Cons: "Had a broken seat it didn’t recline...."

Pros: "Delay"

Cons: "Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster."

Cons: "Aircraft was very old"

Pros: "Emirates always goes above and beyond to keep your experience as good as possible."
Cons: "The boarding process could have been kept more strict and organized."

Pros: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Cons: "Waiting inconvenience"

Pros: "Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic."
Cons: "The delay"

Pros: "Nothing"
Cons: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"

Pros: "Plenty of space"

Cons: "Nothing. Everything was awesome!"

Pros: "Nothing ."
Cons: "I started my journey from JFK with Emirates and before booking ticket I checked with customer care representative regarding the baggage allowance and I was told that I am allowed to carry up to 55 inch . I just carried 43 inch tv weighing 19lbs and one check-in baggage weighing 21kgs and they made me pay 175$ saying that tv size is not in allowed limitations. I have also filed complaint but didn’t get any response so far . Last year my husband carried 55 inch with ethihad from same airport JFK and was not charged single penny. so I can say there is no airport restriction as well."

Cons: "i had bought $150 worth goods in NY dutyfree, so it wasnt chked in. But Emirates delayed the 1st flight by 2 hpurs, which caused me to miss my 2nd connecting flight at Dubai. And bvos of that, Emirates staff didnt allow me to chkin my dutyfree stuff which they threw away.. i want to be compensated for that."

Cons: "Caused my bags to miss my connection to Mumbai. Very inconvenient."

Pros: "The food"
Cons: "Little room"

Pros: "Wonderful service. Comfortable flight."
Cons: "My TV wasn't working."

Pros: "Loved to watch a movie and get wonderful service"
Cons: "Can't think of anything"

Cons: "Hindu Meal was a repeat of the DEL DXB and DXB JFK sectors."

Pros: "Everything."
Cons: "I can't think of anything."

Pros: "Seats were more spacious than other airlines, it was comfortable, food, service and entertainment was good."

Pros: "everything"

Pros: "Service"
Cons: "Iwas unable to select vegetarian meal on webjet online service"

Cons: "No proper communication provided on gate about the delay. Meal voucher was given very late and hence did not make any sense. We were completely uncertain about our onward travel since no information was available till we reached Dubai which was very frustrating."

Cons: "One baggage misssing, flight delay"

Pros: "Overall satisfactory"
Cons: "Time taken to Debord at Mumbai"

Pros: "Over all experience"

Pros: "The service"
Cons: "Nothing"

Cons: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."

Cons: "Boarding was just a little delayed."

Cons: "The delays"

Pros: "Unlike most reviewers, I never have a good experience with Emirates.However, Crew (this time) was very accommodating and did their best to make this a comfortable trip."
Cons: "Boarding was delayed about 45 minutes. We were called to board but left standing in the tunnel while ground crew cleaned. We began to taxi and people were still storing their luggage and walking around."

Cons: "Nil"

Pros: "It was more comfortable than a US carrier's coach class, but ,8 hours in coach is still rough."

Cons: "Want to be a millionare English version"

Pros: "Service was great whole trip was pleasant all the crew was v nice"
Cons: "Almost at the end rest room run out of supplies."

Pros: "Beautiful plane, lots of room, nice lighting, soothing colors, friendly staff, better meals, nice toy pack for my daughter."

Cons: "Something was wrong with the boarding process. Not sure what, but we were pacing on the jetway to the plane for 30 minutes or so. People were so eager to get on, but for some reason, they asked people to board in specific sections, when they weren't ready, or the people needing extra time had not gotten settled yet."

Pros: "The fly was fine as usual"
Cons: "Not Emirates fault but they open my bags and made a mess with the presents for my family"

Pros: "Everything but the seat cushion"
Cons: "Better cushion on the seat"

Cons: "It woul have been better if some of the crew treated everyone fairly. Some of them were kind of rude... and it would have been nice if we were fed more than twice. Me and my family got hungry during the flight and this is the first time that ever happened. We’ve been flying with asiana since 2016zz"

Pros: "The flight got attendants were polite."
Cons: "The food was not so good as expected, to my surprise and disappointment. The seats were even narrower than my next connecting 2hr-flight from Incheon to Osaka... Also the flight attendants spoke only in Korean when walking down the aisles offering coffee, tea, etc. When I fly on other Asian airlines (Singaporean, Japan Airlines, All Nippon) everything is bilingual so it is easy to understand what is being offered or asked."

Pros: "Aircraft"
Cons: "Too cold"

Pros: "Boarded plane, woke up to watch one movie the arrive in Seoul. Plane was clean on time no hassles"

Pros: "The seats in business class were very good and the staff was also very good."
Cons: "I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good."

Cons: "The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S."

Cons: "The food. Aused from the serving size, only 2 meal and 1 small snack served for the whole 12 hr flight. Got my gastric pain acting up. FA wasn't also very pleasant. Toiletries wasn't replace when they ran out especially d papers for seat covers."

Pros: "The pilot from Korea to Manila was terrible. He maneuvered the plane so abruptly that me and my daughter threw up which we normally don't. And the landing was bad too"
Cons: "See above"

Pros: "Legroom was spacious"

Cons: "Service over all"

Pros: "Everything"
Cons: "Nothing"

Cons: "Nothing. Our experience is very satisfactory"

Pros: "The seat layout"
Cons: "The seat belt very short on one side hard to operate"

Cons: "The airlines broke my stroller. Complained to the crew but they pointed us to 4 different directions! Now I have a toddler running around the airport since she is not strapped down to her stroller, heavy carry on sand a broken stroller to carry around incheon airport trying to look for their office that nodoby knows where it’s located at!!!! When we finally found the office, their answer was to contact Chicago crew when we get back! No solution for us for the mean time! I’ll be on vacation for a month! Now I guess I have to pay for a new one out of my pocket for their mistake!"

Cons: "No WiFi"

Pros: "I basically like flying Asiana airlines. Overall experience is considerable good. Crews are friendly foods are okay."
Cons: "Action movies selection seems to be limited. Snack onboard were not variety compare to other Asian airlines. Recommend to made some instant noodles avaiable !"

Cons: "The sound of the intercom during announcement of pilot coz it is weak."

Pros: "The flight was half full which made it much more comfortable to stretch out and enjoy the long flight."

Pros: "The crew on the flight were so warm and wonderful. Flying with Asiana is always wonderful!"

Pros: "The layover in Souel Korea was excellent. The Asiana wing has so much to offer the traveler. The shower was an awesome touch."
Cons: "The size of the seats. Not much room for someone 6'2 225lbs"

Pros: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Cons: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"

Pros: "The crew are the best and attention is also excellent"
Cons: "The seating is hard and is hard on your back, legs and neck. Movie selection is very little and not very good. The bathrooms should be periodically cleaned down and sanitized with a light solution to be and feel clean."

Pros: "Soul to Los Angeles was very Good. I loved it. No complaints."

Cons: "Second meal was marginal"

Pros: "Everything looks alright for a short trip."
Cons: "Nothing."

Pros: "Nothing. Too crowded."
Cons: "No attention given by your crew to my questions"

Cons: "Time delay"

Pros: "Meals themselves were surprisingly good."
Cons: "Uncomfortable seats on A380. No non-pork options for snack, I stayed hungry."

Pros: "the service of the onboard crew"
Cons: "the flight was delayed"

Pros: "The crew was friendly. It was a very long flight, but the crew did a great job of trying to ensure adequate drinks were available and passengers were comfortable. I also enjoyed the individually packaged toothe brush and toothe paste availability."
Cons: "The seats were a bit uncomfortable for such a long flight. I'm 6'2" and had ok legroom, but the seats were a bit hard requiring frequent adjustments."

Pros: "This is the first time we flight with Asiana Airline .The food was good. (Vegetarian) . The service was great. just as comfortable as other airlines. But cheaper . Would go again with this airline"
Cons: "N/a"

Pros: "It was fine. More leg room than some airlines."
Cons: "Not enough water to drink. Not cold."

Pros: "Everything"
Cons: "N/a"

Pros: "Crew was friendly overall flight good nothing could be improved with current security in place. Price was good for a nonstop flight no issues with baggage food was good for airline fare"
Cons: "It was a long flight, seats in economy class are rather uncomfortable but was worth the reasonable price paid"

Cons: "Luggages were not properly taken care of & got damaged"

Pros: "Great airline"

Pros: "Movie and entertainment selection were solid. Legroom was decent. Food was above average, but nothing special."
Cons: "Seats were uncomfortable, not enough cushion, very bad on a 22 hour flight. Only beer and wine available. very long layover, almost 6 hours."

Pros: "Good serving"

Pros: "Very comfortable seat (business class)"
Cons: "Choice of movies was not that varied."

Pros: "Crew."
Cons: "The take off time is very late. People are very tired at this time. Tha lay over is too long. Tour or hotel stay is not free. Seats need more cushion. Blankets do not smell fresh."

Cons: "Had issues getting our boarding pass for the second leg of the flight, lots of run around in Incheon airport that could've been avoided"

Pros: "Great experience. Would definitely fly with them again!"

Cons: "I absolutely hated how EACH and every flight (4 total) was delayed using this airline."

Pros: "good service ..comfortable flight"
Cons: "less choices in entertainment"

Cons: "No wifi access to get in touch with family when leaving country."

Pros: "Not really much of anything except it was a quiet smooth flight most of the way."
Cons: "The food was priced too high and the flight attendants seemed annoyed that they actually were there to provide service. Of course this was a United Flight and not Asiana, so my expectations were low anyways. Slept most of the way since I didn't want to annoy the non-smiling flight stewardess."

Pros: "Overall okay but I got delayed again. I flew with United."
Cons: "The delayed flight."

Pros: "I enjoyed the flight attendants quite a bit. I just enjoyed their smiles, care, and professionalism. The food was pretty good compared to some airlines I have used in the US."
Cons: "The flight from Los Angeles to South Korea arrived late. This was a big deal as South Korea was a connecting point. The weather was beautiful, so I am not sure why we didn't move faster and arrive on time. This is a problem with many airlines, but I am 6'5" and would greatly appreciate even just two more inches of leg room."

Pros: "Staff was amazing. They walk around the plane offering drinks and food more then any other airline I have been on."

Cons: "Why do we have to buy water? It's just water!"

Pros: "Everything was smooth from the check in, getting the board pass, and getting in the plane. The crew was very helpful."
Cons: "the seats where too narrow when you're in the window side and there was no entertainment like music, video, and etc. They do have an PAL APP but you have to download it prior to the flight which serves no purpose to use the wifi you don't have it."

Pros: "The FA's are very polite & nice. The foods are just ok but a little salty."
Cons: "What I didn't like was flight always delayed. Our flight to Manila was delayed for 1 hour. And flight coming back here to U S was delayed for 3 hours. If the passengers are late on boarding they will charge a lot for re booking but if the PAL is delayed what? Just sorry for the delayed?"

Cons: "you couldnt check in anywhere! i couldnt check in online, and when i called, i couldnt check in via phone either. they said i had to check in at the desk which i did, and then they couldnt assign me a seat until 30 minutes before boarding."

Pros: "Excellent service"
Cons: "Flight delayed 4 hours"

Pros: "Food Cabin Crew Service Entertainment"
Cons: "Long 15 Hour Flight Turbulance Pilot"

Cons: "Check-in was inefficient. Supervisor had to approve of everything the staff was doing. There were only 2 supervisors for 10-12 staff members. It was the holidays, therefore busy."

Pros: "Excellent service, comfortable flight, and very affordable in comparison with other airlines. Food was excellent and my body didn't ache when I woke up after a good sleep in the Economy section. My legs didn't swell during the flight which usually happens when there isn't enough personal space and leg room. I now have a new favorite airline to fly to the Philippine Islands."
Cons: "Not applicable since I liked everything."

Pros: "Looked like a good selection of movies in Business Class."
Cons: "You couldn't access the movies! I had to move around 5 seats in Business Class before I found an empty seat which had a working entertainment system... or so I thought! After watching the 1st movie, I couldn't go back to the Home page. The system was completely unresponsive to my presses on the controller."

Pros: "crew is very friendly"
Cons: "most uncomfortable, small long haul seats ever."

Pros: "the seat are comfortable. Flight stewards are responding to anything I need but on the downside, lavatories are clogged most of the time ( maybe because too many are using it.) Another issue is the travelers card, the letters are printed too small that seniors like me can't read it inspite of the fact that I'm wearing my eyeglasses."

Cons: "The websites should be improved that allow users to login."

Pros: "Crew was very good. The food was better than most."
Cons: "The toilets should be checked for cleanliness more often, and supplies replenished."

Pros: "no flight yet"
Cons: "of course"

Pros: "Nice crew, direct flight to LAX."
Cons: "Philippines Airlines has two things it could improve on: one is the food, which is probably the worst of any airline I’ve flown on in recent years. But the thing that is most problematic is that it is not a member of any alliance. I live in Manila, but only for a year or two, so would be nice for those miles to be transferable. If PAL didn’t have the only direct flight from Manila to LAX, I would avoid the airline altogether for long international flights."

Pros: "Nothing"
Cons: "Baggage delayed for days"

Pros: "On time"
Cons: "The ride..."

Cons: "Didn’t like the portion in Manila airport where they take away your passport! I understand you don’t have a say in that but maybe giving customers clear instructions or expectations would help"

Cons: "Clean the rest room and fix the lavatory"

Cons: "Got food poisoning from the potato salad, as did other Americans who were on our same flight"

Cons: "I have wheel chair and the crew of PAL is ignore it they dont like the same with Asiana and Korean Air they approuching us..."

Pros: "The crew was helpful and patient. Toilets were always clean."
Cons: "Beer was not available. Sometimes the type of food was not available in the coach class."

Pros: "None!!!!!!! Because i pay for my seat assignment and they give me the wrong seat and they say no refunds because they cannot allocate the seat assignment that i bought."
Cons: "They have should have a refund policy and they should have hire more profesional when in comes to customer service."

Pros: "From comfort to customer service was perfect. Filipina Flight Attendants are the best, always so professional and with a beautiful smile."

Pros: "not any games to play on the behind seat screen, it helps to pass the time..."
Cons: "The food was just ok,,,,could have been better.."

Pros: "Crew was nice and helpful. Seats were decent for economy."
Cons: "Charging outlets for non phone devices."

Pros: "The food was great and so was the entertainment."
Cons: "The service was overall very good, but the attendants would come drop off the food and then not come back to pick up the trash for an hour or so at times. Other than this, I would recommend"

Cons: "The amount of time waiting for our luggage to come out. There was a good 15 mins of nothing"

Pros: "Food is better than most economy boarding and friendly cabin crew service."
Cons: "The tv screens and navigation feels dated, and earphones are a bit combersome. Probably got an older plane though."

Pros: "The crew"
Cons: "Stop trying to be cute with boarding procedures. It adds more frustration as it is."

Cons: "The gate was too far"

Pros: "I observed that the crew were doing there very best to help with the passengers and their concerns. I also saw that they were on top with regards to cleanliness especially the lavatories. I also like how they treat each and everyone with respect especially the older people that we are with."
Cons: "PAL - Plane Always Late! it seems that this meaning to the acronym sticks really good with our flag carrier. I was observing and trying to get some information on what is happening or reason for our delayed flight but to no avail. The captain's explanation makes no sense. With a 3 hour delay, I knew and felt that It would not be a great ride because right from the very start it already started wrong. I was already stressed out from the very beginning even though i saw in the cabin crew's effort and super great service towards especially to our older passengers their dedication and passion to serve. I was really looking forward to this flight but I guess this was one of those days that all you could do is close your eyes and stretch your patience. One other bad experience was getting on Terminal 1. Great improvement but it could be still better. Can't connect to Wifi (its asking me my number on the US when I did not sign up for roaming and for sure will not be able to get the code that they will send on my number) Last year was better, just log on and boom! Impressively lightning wifi speed connection. No questions or log ins and you can safely assure and text your relatives waiting patiently outside that you are there waiting. I just wished we went to Terminal 2 instead. But I guessed it will also be the same because everything started on a bad start with that 3hour delay. They were lucky most of the passengers were excited to be home and sleeping!"

Pros: "Crew was very professional and was quick to address any needs of the customers"
Cons: "Better choice of foods"

Pros: "The treatment by the crew makes you feel like you’re home. Attendants were nice and helpful. Responsive."
Cons: "Boarding was delayed due to Korean air that was scheduled at 11:30, but our boarding was at 11:20. Then the bags took so long to get to the carousel. Other flights like the Qatar Air has bags waiting for the passengers. The SFO flight’s bags also were serviced better."

Pros: "Little less food."

Pros: "Landing was perfect"

Pros: "Lots of delayed flight"

Pros: "I liked that the lady at the front desk turned us away and we weren’t able to board our flight due to not having a passport that extended out six months to expiration."
Cons: "I did not like the fact that I booked my flights months in advance and would have done this adjustment with Our ample time and not one person informed us about our passports from kayak or Philippine Airlines. It was disgusting that I had to lose my flight and not even receive any kind of courtesy from them or you as far as even a partial refund or any kind of acknowledgement. We just booked other flights without your product. Terrible experience. i am just appalled at the kind of service kayak offers."

Pros: "Flight was on time."
Cons: "No entertainment at all. This particular Philippine Airlines flight (PR113) from Los Angeles to Manila of July 7, 2018 did not have TV monitors, not even a USB port. Yes, they were iPads to hand around but it was not enough for everybody. Yes, we have cellphones but without a USB port, how do we recharge our phones? Sure we have power banks -- but why would we use it up on entertainment when we will definitely need it to communicate once we get to Manila? For a short flight, fine. However, for a long haul flight of 13 hours or so? Have mercy!!!!!"

Pros: "same thing, food and crew were very courteous"

Pros: "We were led to board the aircraft early but ended up sitting inside the plane for half an hour past our scheduled departure time to await boarding of other passengers connecting from other flights."
Cons: "Long wait time inside the aircraft past the scheduled departure time to await other passengers connecting from other flights."

Pros: "Comfort and entertainment system"
Cons: "To late to board passengers,"

Cons: "Traveling with kids we paid the higher price for a supposely non-stop flight (other better airlines were cheaper with 1 stop). In reality, it made a refueling stop in Guam. This was not disclosed when we bought the tickets. We got an email the morning of the flight telling us the arrival was delayed by one hour still nothing about a stop. We found out when we were checking in at the airport. Then, while stop on Guam, we got email saying the flight is 2 hours late! WTF"

Pros: "Entertainment and the crew was really good"
Cons: "Boarding was terrible. Took over an hour and a half to just board the plane. Could have been done better. Left almost 50 minutes late because of boarding"

Pros: "3 meals. Super kind beautiful attendedTs"
Cons: "Nailed in the els How by serving cart while dead asleep!"

Pros: "The only thing I like is the straight flight of otherwise food was ok"

Pros: "Other than a crew member that was quite rude all else was ok"
Cons: "Flight attendant was quite rude and snippy... all other crew members were just fine"

Pros: "Crews with good service but just notice they treat us different by giving drinks etc my seat mates she gave a full can of drinks and yet mine was like a sample cup. Comfort is not good really especially for long hrs of flight. But it’s expected for economy class. Also my baggage took so long. I would still fly with PAL it’s non stop and the feel of Filipinos are nice to experience"
Cons: "The food it’s was terrible sorry. I was expecting a good food from our Homeland and yet they were serving some foreign menu I flew with PAL because I was expecting to have a good meal for a long trip and the crew was giving me a small amount of drinks while my seat mates was having a full can I knownits a small thing I just need to understand why?"

Cons: "Food was just okay. Nothing to rave about. Could be improved."

Pros: "I like the direct flight to Vancouver"
Cons: "I checked in early and was given a middle seat. I have back problems and walk with a cane and asked at the check in desk if I could have a window or aisle. I was told no because the flight was completely booked. I arrived three hours early and checked in online so I could get a better seat and they still said no. No one was able to help me. The flight was delayed over an hour and there was no apology. I always fly Philippine Airlines because IV always been really pleased with the service. This past flight makes me question that decision going forward."