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Friendly staff, beautiful views, great gym,affordable, clean,and cozy
The Staff was most accommodating, they make you feel like family. they always greet you with a smile. Everyone was so helpful loved my stay there and will stay there again. It is close to a lot of places you can walk to, and walking distance to the stadiums. LOVE LOVE LOVE this hotel... The view over the Harbor was Fabulous!!! Not having a trash can by the little kitchen area, but I am a neat freak,
Everyone was very courteous and they upgraded my room without my asking. Parking a little pricey but that's the way it is anywhere downtown Baltimore. Valet feature is worth it.
The staff had a wonderful attitude and were very attentive to customer needs. The fitness room was great; the buffet breakfast was a good value. The hotel is located in the inner harbor. The in room Keurig worked. This was a nice stay Some of the furniture was pretty old but I really don't need anything fancy to put my clothes into.
I loved the facilities. Bathrooms are upscale. Very nice shower. The facilities and decor is tasteful and classy very calming and comfortable. The rooms are very spacious The carpet in the rooms need updating although there were 2 double beds there was plenty of room for Queen beds.
Water front rooms are excellent, the view of the harbor was fantastic, especially at night. The location was also ideal, right there in the harbor close to everything I wanted to see and do.
Out room was recently updated and was excellent. The hotel staff was courteous, helpful and friendly. The pool, spa and fitness room were first class. We enjoyed the entire experience.
nice bathroom Restaurant was good Great location Room seemed dated
The room was beautifully decorated and had spectacular view of the harbor. Location is in walking distance to many tourist attractions and restaurants. We did not need to move our car during our stay. A free bus service Charm City stops close to hotel and was easy to use. The staff was very friendly When we arrived there was no valet parking available. The hotel parking lot said full but we pulled in anyway & found plenty of spots. ( we think they put full sign up to discourage people going to baseball game from parking in lot ) Parking too expensive : $30 per day
Beds, pillows, access to pool. Some repairs needed, esp. in bathrooms and pool area. Pool closed at 10 PM. A fridge was in the room but no minibar/snacks. The smoke alarm flashed all night (brightly).
The Italian toiletries in the bathroom were lovely!
Location was perfect We needed a new remote control for tv and staff ca,e up immediately. All staff was by friendly Our room desperately needs new mattresses. 11018 as soon as you walked in you could tell because of the lumps. Everything else was wonderful.
Nice hotel in a great location - easy access to the inner harbor! Nothing
Convenience and quiet Distance from elevator to rooms is excessive.
Ok. Busy weekend. Crowded elevators and lobby.
Great location! Welcoming and very helpful staff! Large & Clean room. Will definitely stay again. Can't say anything bad about our stay.
Clean rooms. Accomodating staff. Let me check in early.
After paying over 300 hundred a night, they ofer you a view upgrade for an extra 40 a night, which is fine is a beautiful view of the harbor, but you have to pay an extra 30 dollars a day to park your car. And when I ask the offer me the internet for free but since the person that checked me in was not there they tried to backed out of it saying that there was no way they could give it to me for free because it was 15 more a day. The people at front desk were very, very rude. Except when you are checking in and they are trying to sell you something.
The view in the room, the room's cleanliness; the design, the staff , the convenience re :parking
The location was great. Across the street from the harbor. The staff was helpful and friendly.
Nice room, pool was great, location in the heart of it all!! Very secure also. Nothing
All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk. Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.
start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.
Great room and staff. Location is great Maybe we were just there on a bad weekend, but there were a lot of rowdy kids at the hotel. Noise was a problem.
The urban element There was limited hot water in the shower at times. Having some sort of room service would be nice.
Great price for the location and on a weekend too!! Room was facing street which was very noisy for 6am- 9am on a Saturday, trash pickup, street cleaning and another loud construction truck nearby but otherwise no complaints on behalf of the hotel staff or facilities!
Large comfortable room. Friendly, helpful staff. No closet, shelves or drawers, so no place to put things like laundry out of sight! No desk (although when I inquired they brought up a small table and chair that worked OK). Instead of the Murphy bed (which I had no use for) I would prefer a desk and dresser or cupboard.
I couldn't have asked for more from the Red Lion. Gorgeous rooms, wood floors (a HUGE plus for me because of my allergies), a shockingly short walk to the Charm City Circulator's Purple line, wonderful and warm staff who go beyond the call of duty, and all for a very low last minute price!! I am also very picky about hotel beds as I have a bad back but this bed was everything I wanted. Not to mention all of the communal amenities I simply did not have a chance to check out because my trip was short! There is, apparently, a 24 hour gym and the lobby seems to be a wonderful place to relax, socialize, and create a sense of a hotel community. The Red Lion seems equiped to foster vacation friendships one would expect of an extended resort stay on an island somewhere, despite the fact that it is located in the heart of Baltimore. If anyone I know ever needs a hotel in Baltimore, I will insist they stay at the Red Lion. Honestly, my only qualm was that I only booked a room for one night. Had I known how wonderful my accommodations would be, I may have extended my trip! Oh, and a full body mirror would be nice, but its absence was in no way a deal breaker.
Loved the decor and atmosphere!
We really enjoyed our stay. The layout and design of their "lobby" was very modern with an industrial twist to the decor. They don't have the typical imposing front desk. Instead staff meets you at the door with a tablet and checks you in. The elevators are extra secure with room key only access. There is valet parking which is extra, but well worth it as we would have spent the same or thereabouts at a parking garage. Our room was amazing and nicely decorated. Excellent bed, excellent shower, but next time we will bring a cooler. Our room had a great view and was very close to the venue at Rams Head Live where we were headed. The next day there was a great band playing in the lobby so we stayed longer for that too. Most of all their staff was incredible!!! They were always friendly, knowledgeable, and ready to do anything for you. That includes the maid in the elevator who gave us the history of the building and the head engineer who was helping out in their great bar/restaurant when they were way overloaded with people. Great experience from beginning to end. We can't wait to come back.
Stayed in a huge king bed room. Lots of empty space that could have been filled with a couch and coffee table with the TV in front of it. But they chose to place the TV to the right side of the bed making it awkward to watch. With this tiny one person mini couch directly under the TV. ..What the point of that? The front desk staff need a little more training. And a button or something indicating that they work there. They're all in regards clothes. A guy looking to check in thought I worked there when I went down to see what was the hold up on the extra towels I called down for 2 hours prior.
All staff were extremely friendly. Valet (Jody) went above and beyond to assist and always had a smile on his face. Decor is appealing and modern, the rooms were spacious and nicely done. Pets are allowed however if you are traveling without a pet you would never know dogs are in the building in regards to cleanliness and the occasional bark. Close proximity to all attractions. Elevator security features were a plus. Would definitely stay again Bedding had stains, no mini fridge or microwave in the room, check-in a little awkward
- location and fun atmosphere - nice tv - great amenities like bikes to rent and live music - easy to book - awesome soap in a very large bathroom - tile floor in bathroom with no door to bathroom and hardwood in entrance and around the bed. easy to clean. - made to look modern and minimal - GF claimed to be bitten by bed bugs. - The potatoes with the RL breakfast were soggy and the egg whites in the skinny scramble were under cooked. - closet was odd with downward sloping hangers too small for business jackets, no dressers. - too few electrical outlets. in order to charge your phone you had to place it under the tv all outlets next bed were overloaded with phone lamp and alarm clock.
I liked the bikes for use, the game room, the lounge/cafe/restaurant. I also appreciate the stage for community engagement and fitness room. The room itself was small but had a large, luxurious bathroom. It didn't have a business center. I had to ask the front desk attendant to print items for me. Parking was additional and somewhat expensive.
Plenty of room
Very satisfied overall, especially with the breakfast and the coffee station that was stocked at least until 5:00 PM. Room was very spacious, and comfortably held three of us. The key car I had quit working four or so times over just a few days, which was frustrating.
Perfect room for the money spent Police sirens sounding off all the time
Everything. Staff was SUPER friendly! The room was more than we expected. Enjoyed the decor. Parking was easy and included. Breakfast was served to our room on time. . Placing as our number 1 place to stay when we come back to Baltimore.
Awesome bathrooms, clean rooms, breakfast delivered to my door, bed size,friendly staff, the whole nine yards Sound of cars at night(second floor)
Beautiful, luxurious room with amazing hot tub. Great location, extremely friendly staff, and delicious breakfast included!
The staff was extremely friendly and helped to make everything about my stay as convenient as possible. The interior, ambiance, decor and architecture were beautiful and opulent. The location to the harbor was awesome and just enough out of the way to not seem like I was on top of everything. I was not disturbed once by housekeeping when I was in my room. For the prices I paid it was definitely worth it. I didn't have a microwave or refrigerator inn my room which I think should be standard in all rooms. Out was hard for nude to keep drinks and left over food or snacks cold and I had to go downstairs to heat up my food. They accommodated more when and I asked for early check in because I arrived earlier then I planned. I also like that check out is at noon and not earlier and they didn't rush me to leave past noon. The bed was super comfortable, one of the best I've ever slept in. I liked that they had a little store also because my allergies were acting up and I was able to get meds. The free breakfast in the morning was very delicious. Also free coffee 24/7 was very nice. I would like them to provide free water bottles also. The complimentary shampoo, conditioner, and lotion were all name brand which I think is important and appreciated.the only real gripe I have is the elevator. There was only 1 for my side of the building. It took awhile sometimes but that's hardly a big deal. All in all I would stay there again. I thoroughly enjoyed myself. They also had a really beautiful outdoor patio with a fire pit but I did not partake. I also never knew if there was a pool and I would have used it I've I had a longer and not so busy stay. If they don't have one they should. I can't wait to stay there again. Nothing except that elevator.
Convenient location. Not necessarily the cleanest hotel.
Loved everything about this hotel. Will come back every time I come to visit my daughter here in college.
We loved how close it was in walking distance to the inner harbor. The breakfast was fantastic! We loved our stay. The staff was so nice, and the hotel was beautiful. Just that we were in a room near the elevator which isn't ideal when you are trying to put little ones to bed early, but that is an easy fix of just requesting a room away from there.
Good rooms, not on the harbour but near it,
The staff was very courteous and dependable. The room was very well maintained. I enjoyed relaxing in the waiting room.
Very close to all attractions breakfast was awesome
in their complamentary letterthey mentioned the shuttle charge from airport is 43$ but in reallity it was 90$,the breakfast so traditional and not much items to choice
The desk staff couldn't possibly have been more helpful. They noticed a tired traveler and didn't let him make any serious mistakes. The room was large and spacious, and the temperature was perfect.
We really were so pleased with this hotel. Very reasonable rate for such a beautiful hotel in a wonderful location with a great view of the harbor. Also, although we didn't use the ferry it was so convenient and I'm sure if we had stayed longer we would have taken the ferry at some point. Everything was great. We'd actually be willing to pay a little more to have breakfast included. That's always such a perk and my family loves having breakfast in the hotel. They prefer not having to go out and search for a breakfast spot, but honestly, we're just not willing to pay the $12.95 a person for the breakfast that was offered at this Hampton Inn.
The breakfast buffet was large and clean. Fresh options and heavier breakfast items both offered. The oatmeal and juice bar were a nice surprise. All the employees were very friendly and helpful. Unfortunately there was road construction outside the hotel and only being on the fifth floor, it was easy to hear.
I loved everything about Blancnoir. From the time we arrived to the time we left it was very comfortable and inviting. We were welcomed right away. It had a home feel to it rather than the feeling of a hotel where you check in and go about your way. The knew which reservation I was and what room I was in. I would highly recommend this to anybody looking for a relaxing weekend away. We were only about a 5 minute walk from a lot of restaurants and plenty of things to do. The location couldn't have been any better, no busy streets right outside with a bunch of noise. The breakfast was a bit different being that we didn't know anybody at the table but it was fun once we started talking to one another. I will definitely be going back for another visit in the near future
I was very pleased with the location of this hotel it is just a short two block walk to the harbor. The room was comfortable and the kitchenette was nice to have available although I did not use it. It is definitely decorated in a trendy style which was a nice change from your typical hotel. The other people staying there were mosly young couples. The hot breakfast that was included with our stay was great! It was a nice selection of items. There was very little I didn't like but I did not like that there was no iron available in our room. There was also no towel bar on which to hang our towels. I would have preferred that the bathroom be a bit cleaner (the tub was stained and there was dust in the corners).
I'm not giving a poor review because I stayed there. I was not able to make it to Baltimore that day. I was not able to get a refund. We were not able to make it to Baltimore that day.
comfy beds good breakfast smelly
The hotel is a fun place to stay. The staff treats you like you're part of their family. The staff wear their own clothes, and the casual atmosphere is very friendly and welcoming. We didn't know that we had a microwave and refrigerator, or a hot breakfast buffet until we got there. It was a nice surprise, and we took advantage of all three. We will definitely stay at the Brookshire during our next trip to Baltimore.Special thanks to Yolanda at the front desk!
Location was great, staff was friendly Room smelled of smoke, even though it was supposed to be non smoking. Otherwise the room was very nice.
It's a block from the harbor. The rooms are huge, clean and modern. Very quiet and comfortable!
Location Destination fee
bed was soft staff was friendly the breakfast was basic, should not say hot breakfast
The location was perfect walking distance to the beautiful inner harbor. The view was great only because we were on an upper floor....our friends stayed on floor 2 and had a horrendous view of an old dedicated balcony. The accommodations were nice and staff was friendly. Our floor in front of the fridge in our room was always wet. The bathroom was pretty outdated and the fan in the bathroom had no purpose what so ever it was there for decoration and to make noise. Was upset that our room wasn't ready yet we got there at about 3 and did an early check in and said what time we would get there to ensure there would be no wait and we had to wait until 5oclock.
the view from our room was fantastic! great location and having the kitchen was convenient
I liked having complimentary breakfast and dinnner, access to the pool and gym and the ability to cook in my room and open the windows. It was difficult for people phoning in to get through. Once my husband tried 4 times and kept being cut off. Also, the burner on the stove didn't work
The room was spacious, the view was nice, the location was great. I would recommend it to anyone that is going to downtown Baltimore, and it seemed to especially cater to families. We had to change our reservation from 3 nights to 2 nights which the staff did without charge. The carpet was very dirty near the sink, the closet door could not be closed once opened, the fitted sheets came off the mattress every night (so that by morning I was sleeping on a bare mattress) and one of the elements on the stove top was not connected to the stove.
The comfort and convenience were perfect for our needs. Having a living area and small kitchen allowed us to visit with family in a private space.
the amenities, mainly the sport club Food but it is general in the US
The front desk staff worked to put us next to our children and grandchildren which we very much appreciated. They were efficient and warm: they gave an excellent first impression. The breakfast staff was also very helpful and generous. No valet parking. I realize that is likely not what this hotel offers, but my wife and I are older and it would have been nice to have had that service
Location No ethernet enabled internet connection in room. WiFi was very week in the conference rooms
I booked a month in advance for our one year wedding anniversary. I requested a king bed overlooking the harbor and received a confirmation on my request. Upon arrival, we were given a room on the 4th floor staring at the parking garage. I called the front desk, and was told to come downstairs. Service, hotel management staff
The hotel was clean albeit dated. Walls where a little thin for my taste. Room was well decorated And comfy though.
Location and view from room. On site parking. No
I did like it parking is outrageous should not be a charge to stay at any hotel
I have stayed at maaany hotels in this area, and none could compare to this stay. It was a bit pricy, but so worth it!! Friendliest staff ever, everything was so nice inside, the view of the harbor and skywalk was nice, the skywalk to the convention center was SO WONDERFUL. You could hear diners down in the outdoor grill very well from the 10th floor, that might bother some people, but the bed had me sleeping like a log! The room was lovely and welcoming. I can't think of much, really!! I would have loved a fridge and maybe a microwave in the room, that would have made it perfect, but otherwise I can't complain!
The location of the hotel ideal for easy access to what our trip plans were. Restusraunts were expensive and parking was notinluded.
Staff was excellent! Beds were very comfortable.
Lication and how great and kind everyone was.
I stayed in the Sheraton in Dover, de and it was great. This past week however I stayed at the Sheraton in Atlantic City, nj and then in Baltimore Maryland and I must say I will not be staying at a Sheraton Hotel again. At both locations the rooms were dirty and the sweet sleeper beds were awful. I wish I had the same experience as I did in Dover.
comfortable beds and pillows cost too high. I registered through (Pri-Med Conference) as part of a group and should have gotten group rates but don't think I did. the Sheraton is my first choice for a hotel but I am becoming unhappy with the cost. I may choose a different hotel next year. I attend this conference every year but the hotel costs are getting too high
The desk personnel (particularly Miss Evan and LeRoy) were immensely helpful. LeRoy even lowered our 2nd night stay - we booked a 2nd nite AFTER booking the first night, and got a $50 higher rate! They made us feel special, and we'll look for Sheraton Hotels first in the future. Letisha and Dawn were also very helpful when asking about the billing. One person at the desk - John (?) wasn't very pleasant or personable over the phone. Thank God we talked to different people when we arrived at the desk.
Room was clean and comfortable. Helpful staff. Great location - a few minutes walk to the harbour and the aquarium. The building used to be a bank from the 1900s and they have retained a lot of interesting features. Great selection for the included breakfast. The only parking is valet ($35 per day). On the last day (a Sunday) we went to breakfast an hour before it was due to end and there was no coffee left. We were there for 30 minutes, but it was never replenished, even though I and was told more was on its way. This is a minor annoyance. I would stay here again.
Large Rooms, great breakfast, friendly staff, clean, quiet, character
The hotel staff changed my room when I brought to their notice that the water pressure was too low in my room. Very limited breakfast options for vegans and vegetarians Hot water was a problem. The water pressure was low at 5th floor and the water was just luke warm. Very limited breakfast options for vegans and vegetarians.